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  • Marella Cruises

Marella Discovery

Former names: tui discovery, splendour of the seas.

Marella Discovery cruise ship

Cruise line Marella Cruises

  • Bridgetown (Barbados)
  • Marmaris (Turkey)
  • Palma de Mallorca (Majorca Island Balearic Spain)

Marella Discovery current position

Marella Discovery current location is at Caribbean Sea (coordinates 12.12272 N / -63.43698 W) cruising at speed of 16.1 kn (30 km/h | 19 mph) en route to St Georges Grenada. The AIS position was reported 2 minutes ago.

Current itinerary of Marella Discovery

Marella Discovery current cruise is 7 days, round-trip Exotic Islands . Prices start from USD 1926 (double occupancy rates). The itinerary starts on 21 Mar, 2024 and ends on 28 Mar, 2024 .

Specifications of Marella Discovery

  •   Itineraries
  •   Review
  •   Wiki

Marella Discovery Itineraries

Marella discovery review, review of marella discovery.

The 1996-built (as "Splendour of the Seas") Marella Discovery 1 cruise ship (fka "TUI Discovery") is one of the Vision-class Royal Caribbean liners - with sisterships Vision OTS , Grandeur OTS , Enchantment OTS , Legend OTS (now Marella Discovery 2) and Rhapsody OTS . The vessel is fully-owned by TUI and chartered via the parent company TUI Cruises . Its operations for Marella Cruises (fka "Thomson Cruises", TUI's subsidiary company) started in June 2016, replacing Island Escape (now Ocean Gala) in the Mediterranean.

The vessel (IMO number 9070632) is currently Malta- flagged (MMSI 249639000) and registered in Valletta . With Royal Caribbean, Splendour of the Seas was Bahamas-flagged (MMSI 311804000) and registered in Nassau .

History - construction and ownership

Marella Cruises (formerly Thomson Cruises UK) is a British passenger shipping company and trademarked travel brand owned by TUI Group. The company entered the cruise market in 1973 via Thomson Holidays (now TUI UK), but due to rising fuel costs, this service was terminated in 1976. Thomson Cruises restarted passenger shipping operations in 1995. The Thomson brand was renamed to "Marella Cruises" in 2018. Marella's parent company (TUI Group) owns hotels, the sister-companies TUI Cruises, Marella Cruises, Hapag-Lloyd Cruises, the travel brands International Expeditions and Zegrahm Expeditions, also aircraft and the airlines Corsair International (France), TUI Airways (UK), TUI fly Nordic (Sweden), TUI fly Belgium, TUI fly Deutschland, TUI fly the Netherlands.

Marella Discovery 1 cruise ship (TUI Discovery)

The 2000-passenger ship Marella Discovery as "Splendour of the Seas" was one of RCI-Royal Caribbean's older boats. The first RCI vessels to offer balconies in a number of categories, the Vision-class ships feature acres of glass skylights allowing sunlight to flood in. A comprehensive refit in April 2016 will see Discovery transformed with a new design. Her exterior will feature a dynamic wave design to accentuate her sleek hull.

On April 13, 2016, Thomson Cruises announced that its newest fleet member will be named "TUI Discovery" (initially announced was the name "Thomson Discovery"). The "TUI Discovery" name was part of the company's re-branding and transfer from Thomson to TUI over the next 18 months and part of the strategy to introduce the TUI brand to UK clients. Marella Discovery is the first of Marella Cruises fleet to boast an all-inclusive drinks package as standard, and giving cruisers a wider choice of entertainment and dining included in the price of their vacation.

Splendour of the Seas cruise ship (TUI Discovery)

MS Marella Discovery also saw the introduction of new technology to personalize and modernize the onboard vacation experience. Passengers are now able to summon favorite tipples at the touch of a button from the sun loungers on adults-only deck "The Veranda", as well as to make entertainment-dinner-spa reservations at self-service kiosks, browse and buy photos made by professionals during the voyage. A hi-tech shore excursion shop showcases what to see in the destinations the ship visits.

Decks and Cabins

Marella Discovery staterooms (915 total) include nearly 40% of cabins with private step-out balconies. cabins are sized 150-190 ft2 (14-18 m2). There are a total of 15 cabin categories. Wheelchair-accessible cabins are 17. The largest is the Royal Suite (990 ft2 / 92 m2 plus 140 ft2 / 13 m2 terrace).

The boat has 11 decks , of which 10 are passenger-accessible and 5 with cabins.

Shipboard dining options - Food and Drinks

Inside Marella Discovery there are a total of 8 dining venues including two brand new signature restaurants - "Gallery 47 degree" and "Snack Shack". Themed around British beach huts, the pool deck located Snack Shack is a festival-style eatery. It serves nachos and quesadillas during the day, popcorn and cocoa on film nights. Gallery 47-degree is located in the upstairs of MDR (main dining room) and serves contemporary Italian food.

Marella Discovery 1 cruise ship (TUI Discovery)

Follows the complete list of Marella Discovery restaurants and food bars.

  • Main Restaurant (Main Dining Room, complimentary, open-seating; offers buffet-style Breakfast 8:00 - 10:00 a.m. and Lunch 12:00 - 2:00 p.m. and waiter-served, multi-course Dinner 6:15 - 10:00 p.m.; once per week hosts the formal dress-code events Captain's Gala Dinner and Captain's Gala Reception, both with fixed dining times)
  • Chef's Table (specialty, reservations-only, part of the MDR; opens at 7:00 p.m., with a 5-course gourmet dinner; guests can watch the chef preparing food in front of them)
  • Gallery 47 (the signature restaurant inside the Main Restaurant; serves contemporary Italian specialties)
  • Lido Restaurant (550-seat Lido buffet, open for Breakfast 7:00 -10:00 a.m., Lunch 12:00 - 3:00 p.m., Afternoon Tea 3:00 - 5:00 p.m., Dinner 6:30 - 9:30 p.m. and Late Night Snacks 9:30 - 12:00 p.m.; complimentary, with various food stations)
  • Snack Bar (Snack Shack; complimentary deli restaurant; serves the outdoor pool deck area)
  • A La Carte Restaurant (alternative dining venue; features International cuisine; part of the Sky Lounge; cover charges apply).

Shipboard entertainment options - Fun and Sport

Marella Discovery is currently the largest in Marella's fleet. The ship features multiple dining options (7 restaurants, 8 bars), a rock-climbing wall, mini-golf course, casino, and indoor pool. The Broadway Show Lounge has an 800-plus capacity and plush seating. The Outdoor Movie Screen is a debut for Marella Cruises. It's an open-air cinema for movies under the stars.

Splendour of the Seas cruise ship (TUI Discovery)

Follows the complete list of Marella Discovery lounges, clubs and other entertainment venues for kids, teens, and adults.

  • Broadway Show Lounge (802-seat, features grand production shows with dance, acrobatics, comedy, and games)
  • Cocktail & Piano Bar (104-seat)
  • Lounge (338-seat live show entertainment venue; during the day hosts bingo sessions, karaoke events, dance parties, art auctions, game shows)
  • Broad Street Shops (duty-free shopping arcade with boutiques selling watches, fine jewelry, Marella Cruises logo merchandise, luxury perfumes, fashion clothes, liquor, tobaccos, convenience goods); Boutique (luxury Spa cosmetics, beauty products)
  • Photo Gallery & Shop
  • Library with Internet access
  • Atrium (5-deck high social hub; served by the Atrium Bar)
  • The Coffee Port (12-seat bar for specialty coffees and teas served with complimentary desserts)
  • Casino (240-seat; served by its own Bar)
  • Main Pool area (kids pool, 4 whirlpools, sunbathing area; served by an alfresco Pool Bar)
  • Outdoor Movie Screen (outdoor cinema with a large LED screen for live shows, sporting events, movie projections)
  • Observatory Deck (indoor observation lounge with 270-degree panoramic views)
  • Sky Lounge & Bar (top-deck observation lounge area served by the Sky Bar)
  • Marella Kids' Club (play area, complimentary; offers supervised age-appropriate activities for kids 3-11 yo); Video Games Arcade
  • Solarium (adults-only relaxation area with a swimming pool, two Whirlpools, tennis tables; covered with a glass roof)
  • Oceans Spa & Gym (Wellness Centre: Treatment Rooms, Sauna, Steam Room, Beauty Salon, Relaxation Area; The Gym is Marella Cruises fleet's largest and has a separate Aerobic Studio)
  • Cafe (serves the Spa complex; offers fresh juices and healthy food menu)
  • Sports Deck (outdoor area with tennis tables); Jogging Track; Greens (9-hole Mini-Golf Course); Rock Climbing Wall.

Following drydock 2021 refurbishment, the cruise ship now has "The Glass House" - a redesigned (beach club-style) pool deck (aft on Deck 9 ) with an indoor swimming pool and an a-la-carte-priced restaurant. By this refurbishment project, the entire Sundeck was revamped and redesigned by adding new cabana-style day beds, premium garden furniture (sun loungers, 4-seat dining tables, sofas, deckchairs). The swimming pool's tiles were changed, as well as the wall coverings, all the outdoor deck flooring, new lighting was installed (with different mood lights in the evenings). The Glass House also offers a-la-carte dining with two menus - deli-style food (during the day) and tapas-style menu when in the evenings transforms into a casual restaurant.

The Glass House Restaurant features a glass ceiling ensuring plenty of natural light at the all-day eatery, open for breakfast (7-10.30 am) serving a Continental buffet and juices. Sandwiches and salads are on offer for most of the day (11 am - 6 pm). The free option for dinner (6:30-9:30 pm) includes a choice of sharing platter, a selection of Spanish-style tapas, as well as a pizza with a variety of toppings.

Since November 2022, Marella UK (via partnership with OneSpaWorld Holdings/health and wellness company) provides ocean-inspired wellness products and services on all its ships. The range of OneSpaWorld's services includes Ocean Body Treatments (massages and polishes), Ocean Facial, Ocean Salon Services. On Marella ships, OneSpaWorld uses premium beauty brands like Elemis, L'Oreal, Kerastase. The brands owned by OneSpaWorld include Mandara Spa, Bliss Spa, Chavana Spa, Glow Spa.

Itineraries

Marella Discovery itinerary program started in June 2016 with the Inaugural Cruise from Palma de Mallorca . In 2017, the liner had scheduled Mediterranean 7-day itineraries from Palma, followed by a winter season in the Caribbean with roundtrips from homeport Bridgetown Barbados .

In May 2018, Marella Discovery started roundtrips from a UK homeport - Newcastle (Port of Tyne) . The itinerary program included Norwegian Fjords, Scandinavia and Russia, Iceland and visits to some of the largest Baltic port cities - Stockholm , Tallinn , Sankt Petersburg , Oslo , Helsinki , Rostock . In September 2018, Marella Discovery was homeported in Southampton England for 4x roundtrip itineraries (themed "Baltic Treasures", "European Experience", "Fantastic Fjords", "Seeking the Northern Lights").

Following the Coronavirus crisis, Marella Discovery restarted voyages in September 2021 with roundtrips from Corfu Island (Port Kerkyra, Greece) . Program 2021 included 3x 7-day itineraries:

  • "Iconic Islands" (Santorini, Rhodes, Mykonos, Chania Crete, Katakolon-Olympia)
  • "Aegean Discovery" (Chania Crete, Rhodes, Mykonos, Piraeus-Athens, Katakolon-Olympia)
  • "Aegean Shores" (Heraklion, Santorini, Rhodes, Piraeus-Athens, Zakinthos)

Followed the Caribbean 2021-2022 season with homeporting in Bridgetown Barbados .

In 2021, the liner had to be homeported in Florida USA ( Port Canaveral/Orlando City ) offering 4 new Caribbean itineraries with 11 different call ports and a total of 26 departures (May 2 through October 24, 2021). The ex-Florida roundtrips were 7-day and 14-day/B2Bs. However, this program was canceled and rescheduled for 2023 (May 7 thru Oct 22).

Marella Discovery 1's Caribbean program with homeporting in Port Canaveral (Terminal 5) is based on 4 itineraries and 11x different call ports.

  • "American Dream" and "Big Apple Adventure" itineraries are with an overnight in NYC.
  • The "Sunshine States and Sands" itinerary visits Miami, Grand Turk Island, Amber Cove Dominicana, Key West FL.
  • The "Floridian Favorites" itinerary (7- and 14-night roundtrips) features an overnight in Tampa and visits Nassau.

These Caribbean itineraries also can be extended with cruise-and-hotel packages in Orlando City.

Marella Discovery - user reviews and comments

Photos of marella discovery.

Marella Discovery cruise ship (TUI Discovery)

Marella Discovery ship related cruise news

Marella UK cancels current and next cruise on Marella Discovery ship due to engine fire

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Marella Discovery cruise ship to boast “Vyv Antimicrobial Lighting Technology”

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Marella Cruises to return to Asia in the winter of 2023-2024

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The UK-focused travel brand Marella Cruises will return to Asia in the winter of 2023-2024. Marella Discovery 2 will operate 4x 15-night voyages...

Marella Cruises cancels sailings from Barbados (Bridgetown) and Palma de Mallorca

Marella Cruises cancels sailings from Barbados (Bridgetown) and Palma de Mallorca

Marella Cruises UK canceled the next scheduled voyage on Marella Discovery because of local changes in Barbados. All 4 of the 2076-passenger ship...

TUI Marella Cruises restarts on June 25 from Southampton UK aboard Marella Explorer

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TUI River Cruises and Marella open bookings for 2022 summer sailings

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TUI River Cruises and Marella Cruises UK announced they will open bookings for their 2022 summer programmes on November 5, 2020. TUI also revealed...

Marella Cruises announces winter 2021-2022 itinerary program

Marella Cruises announces winter 2021-2022 itinerary program

TUI's UK-based brand Marella Cruises' winter 2021 itinerary program has gone on sale from September 10. The company revealed details of new...

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Other Marella Cruises cruise ships

  • Marella Discovery 2
  • Marella Explorer
  • Marella Explorer 2
  • Marella Voyager

Marella Discovery Wiki

The ship's powerplant is based on Wartsila marine diesel engines (model 12V46) with combined power output 57,5 MW (77110 hp).

The vessel has Chantiers de l’Atlantique yard/hull number 103348, volume 69472 GT-tons, DWT-deadweight tonnage 5200 tons, max draught 8,1 m.

Marella Discovery cruise ship (fka "Splendour of the Seas" and "TUI Discovery") was acquired by Marella in March 2015. The next month, the company revealed the name of its latest fleet addition - "Thomson Discovery". However, in mid-April 2016, the parent company TUI Cruises decided to change the vessel's name to "TUI Discovery". The reason for the change was introducing the TUI brand to the UK market.

Discovery 1 joined Marella's fleet on June 9, 2016. The ship is the line's biggest ever (with 915 staterooms, 40% of which with private balconies). Other best features are the multiple dining options, mini-golf course, casino, indoor swimming pool. The Broadway Show Lounge has 800+ capacity. The transformed Splendour OTS is also Marella's first liner with Outdoor Movie Screen and Rock-Climbing Wall, and the line's first ship to be operated with an all-inclusive drink package included as a standard amenity.

Following the GBP 10 million drydock refurbishment at Navantia shipyard ( Cadiz Spain ), Marella Discovery's christening ceremony was held on June 9, 2016, in Palma (Majorca Island, Spain) . The naming ceremony was attended by 600+ suppliers, travel agents, and news media representatives. Twin godmothers for the event were two crew members - bar waitress (Philippines) and head waiter (east India). There was an after-party held on the ship's top deck, with traditional music and dances from the countries part of the Marella UK's cruise itineraries - Caribbean, Greece, France, Italy, Middle East, Spain. The naming ceremony was headed by the UK singer Jess Glynne, who also performed with the ship's own music band in a 30 min open deck show.

The Apollo Group company was contracted for providing both Marella Discovery ships with the entire onboard hotel product and services. This includes administration, food staff (preparation and serving), housekeeping staff, also the vessel's provisioning and crewing. Apollo also assisted in the refit and refurbishment of the former Legend of the Seas (done in Singapore ). For Marella Cruises, Apollo Group is also managing the ships Marella Celebration and Marella Dream. Other luxury cruise lines served by Apollo are Oceania (6 ships fleet) and RSSC-Regent Seven Seas (4 ships fleet).

Ex-Florida USA itineraries 2023

In 2021, Marella UK planned to deploy the Discovery ship in the Caribbean with homeporting in Florida USA ( Port Canaveral/Orlando City ). The program was based on 4 new itineraries (11 different call ports) and a total of 26 departures (May 2 through October 24, 2021). The ex-Florida roundtrips were 7-day and 14-day/B2Bs. However, this program was canceled and rescheduled for 2023 (May 7 thru Oct 22).

Marella Discovery 1's Caribbean 2023 program from Port Canaveral (Terminal 5) included 4 different itineraries - "American Dream" and "Big Apple Adventure" (NYC/overnight), "Sunshine States and Sands" (visits Miami and Key West) and "Floridian Favorites" (7- and 14-night roundtrips visiting Fort Lauderdale and Tampa/overnight).

Next tables show the itineraries' call ports and times.

7-day "Sunshine State And Sands" itinerary

7-day "American Dream" itinerary

7-day "Floridian Favourites" " itinerary

14-day "East Coast Adventure" itinerary (Canada and New England USA)

Marella's ex-Florida voyages also can be extended with cruise-and-hotel packages in Orlando City.

Followed the 2023-2024 winter season based on 7-day Caribbean roundtrips from Bridgetown Barbados .

Marella Discovery refurbishments review

For drydock 2022 (November, at Navantia Shipyard) was contracted MJM Marine Ltd (part of MJM Group/Northern Ireland) for extensive outfitting of all passenger staterooms. The refurbishment project also included new cabin bathrooms and UV-free Antimicrobial Light technology (by Vyv Tech, NY USA) installed in all wet units by a team from LightPartner Lichtsysteme GmbH (Bremen, Germany)

Following drydock 2021 refurbishment, the ship now has "The Glass House" - a redesigned (beach club-style) pool deck (aft on Deck 9 ) with an indoor swimming pool and an a-la-carte-priced restaurant.

By refurb project 2021, the entire Sundeck was revamped and redesigned by adding new cabana-style day beds, premium garden furniture (sun loungers, 4-seat dining tables, sofas, deckchairs). The swimming pool's tiles were changed, as well as the wall coverings, all the outdoor deck flooring, new lighting was installed (with different mood lights in the evenings).

The Glass House also offers a-la-carte dining with two menus - deli-style food (during the day) and tapas-style menu when in the evenings transforms into a casual restaurant.

Itineraries 2016

In 2016, Marella Discovery offered 7-day Western Mediterranean roundtrips from Spain ( Palma De Mallorca ). Prices started from USD 740 per person.

Follows the list of itineraries (ports of call) out of Palma:

  • Itinerary 1 (French Riviera cruises) 7-night to Corsica (Ajaccio), Rome (Civitavecchia port), Livorno (port to Florence/Pisa), France (St Raphael) and Barcelona.
  • Itinerary 2 ("Cosmopolitan Classics") 7-night to Sicily (Messina), Naples, La Spezia, France (Villefranche port/ to Nice) and Spain (Palamos).
  • Itinerary 2 ("Cosmopolitan Classics") 7-night to Sicily (Messina), Naples, La Spezia, France (Villefranche port/ to Nice) and Spain (Barcelona).
  • Itinerary 3 ("Magic of Spain") 7-night to Spain (Cadiz /port to Seville), Portugal (Lisbon), UK (Gibraltar), Spain (Malaga, and Cartagena).
  • Itinerary 3 ("Magic of Spain") 7-night to UK (Gibraltar), Portugal (Lisbon) and Spain (Cadiz/Seville, Malaga, and Cartagena).

Winter 2016-2017 Caribbean itineraries (7-night roundtrips from Barbados) visit ports in Martinique (Fort de France), Dominica (Roseau), Guadeloupe (Pointe a Pitre), St Lucia (Castries), St Vincent (Kingstown) and Grenada (St George). This itinerary is without any days at sea.

In 2018, Marella Cruises for the first time ever homeported ship in the UK. That was Marella Discovery in Newcastle UK (from May 2018). The ship operated on Iceland and Baltic Sea cruises (to Scandinavia, Russia, Norwegian Fjords) visiting major port cities, including Stockholm , Tallinn , Reykjavik , St Petersburg . In September 2018, the ship was repositioned to Southampton England for 4 itineraries themed "Baltic Treasures", "European Experience" (Germany, Belgium, France, Amsterdam overnight), "Fantastic Fjords" (Norway) and "Northern Lights".

Splendour of the Seas cruise ship (TUI Discovery)

Splendour Of The Seas ship

Follows the table with information regarding the previously named "Splendour Of The Seas" vessel.

  • Passenger decks: 10
  • Cabin grades number: 26
  • Total number of cabins: 902 (of which 87 Suites, 144 Balcony rooms)
  • Dining Rooms: King & I
  • Restaurants and food bars: Windjammer (buffet), Park Cafe (deli), Chops Grille (steakhouse), Izumi (Asian), Dog House
  • Lounges & Bars: Top Hat, Viking Crown (nightclub), Concierge, Diamond, Optix (teen), Adventure Ocean (kids), Schooner, R Bar, Cafe Latte-tudes, Ben & Jerry's, poolside bars
  • Amenities: Complimentary 24-hour Room-Service, Adventure Ocean (Youth program), Internet/WiFi Access, Laundry.
  • Vitality at Sea Spa, 6 jacuzzis, 3 pools, Rock-climbing Wall, Nursery
  • Splendour was built in 1996 by the French shipbuilding company Chantiers de l'Atlantique (now part of STX France). The ship's godmother is Lise Wilhelmsen, the wife of Arne Wilhelmsen (yet another member of the Board of Royal Caribbean). Maiden Voyage began on the 31st of March, 1996.

RCI scheduled Splendour OTS drydock refurbishment for November 2013 (for the first time) to restructure this vessel effectively and quickly. Most of the public spaces were stripped down to steel and renovated, on many places new venues reappeared. One of the fun facts is that the renovation also resulted in 450 garbage containers full of the old Splendour's "not fun anymore" stuff. The Atrium was majorly changed, also every passenger room was completely renovated, including their bathrooms. New 124 balcony cabins were installed as well.

The 2013 refit was done in Cadiz, Spain. On Splendour OTS' latest transformation Royal Caribbean used 800 of the boat's own crew, plus 200 crew from other RCI ships. It was all done with the help of nearly 800 contractor firms, plus 200 of the Cadiz shipyard's workers.

One of the latest "gadget perks" found on Splendour OTS is the iPad in each cabin. Guests can order snacks from the room service menu to their rooms even at night, also to check their bills, make restaurant reservations, or just surf the Internet. Splendour features the RCI's signature rock-climbing and ice-skating activities, an 18-hole mini-golf course, a family pool deck, digital "Wayfinder" signage.

Splendour Of The Seas Itineraries 2016

Splendour OTS left the RCI fleet in April 2016. The last Royal Caribbean cruise was on April 4th - a 16-day Suez Canal transition from Dubai to Venice .

Follows the list of the vessel's last RCI itineraries (a roundtrip out of Dubai and the relocation to Europe) with indicative prices PP.

6-day roundtrip to Asia/Africa/M.E. from Dubai - Mon Mar 28 06:00pm (Dubai, departing), Tue Mar 29 08:00am to 05:00pm (Khasab), Wed Mar 30 09:00am to Thu Mar 31 06:00pm (Muscat), Fri Apr 01 (At Sea), Sat Apr 02 08:00am to 06:00pm (Abu Dhabi), Sun Apr 03 08:00am (Dubai, arrive) - prices started from Inside $780, Outside $940, Balcony $1570, Suite $2370.

16-day one-way to Asia/Africa/M.E. from Dubai - Mon Apr 04 06:00pm (Dubai, departing), Tue Apr 05 to Wed Apr 06 (At Sea), Thu Apr 07 08:00am to 08:00pm (Salalah), Fri Apr 08 to Mon Apr 11 (At Sea), Tue Apr 12 01:00am to 03:00pm (Transit the Suez Canal), Tue Apr 12 05:00pm to 09:00pm (Port Said), Wed Apr 13 08:00am to 08:00pm (Ashdod), Thu Apr 14 08:00am to 05:00pm (Haifa), Fri Apr 15 (At Sea), Sat Apr 16 08:00am to 06:00pm (Thira/Santorini), Sun Apr 17 06:00am to 08:00pm (Athens/Piraeus), Mon Apr 18 to Tue Apr 19 (At Sea), Wed Apr 20 06:15am (Venice, arrive) - prices started from Inside $960, Outside $1250, Balcony $2160.

These were the ship's last cruises in 2016 for the RCI-Royal Caribbean company.

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Marella Celebration

Marella discovery, marella discovery 2, marella dream, marella explorer, marella explorer 2, marella spirit.

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Thomson Celebration

The stylish Thomson Celebration is the perfect place to enjoy mouth-watering cuisine 24 hours a day in elegant, relaxing surroundings. The Meridian Restaurant offers attentive waiter service for a memorable and relaxing dinner. You can choose when you would like to dine, apart from Captains Cocktail night when early or late set dining times apply. Look out too for the weekly Buffet Magnifique. The Lido Restaurant is more casual but just as appealing. Self-service buffets are available 24 hours a day and the menu is as varied as it is appetising. International theme nights twice a week and magnificent midnight buffets also make a welcome change. Mistral's is the one place on Thomson Celebration where you'll need to reserve a table. This sophisticated a la Carte restaurant is worth the effort because the cuisine is superb, as is the wine list. Room service is also available 24 hours a day, an extra charge applies

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Thomson Dream

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Thomson Majesty

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Thomson Spirit

Formerly Holland America's Nieuw Amsterdam, this elegant, classic cruiseliner brings you 21st century cruising pleasure. It has all the modern facilities you could wish for - from a two storey show lounge to the fantastic health club overlooking the ocean. Hungry? You'll find everything from 24-hour dining to a sophisticated à la carte restaurant for that romantic occasion.

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Tui Discovery

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Tui Discovery 2

Tui explorer.

Thomson cruises offer you variety, as well as unbeatable value and are a great way to introduce you to cruising. With UK Cruises Newcastle plus fly and cruise holidays from a huge range of airports.

Thomson Cruises sail in the Mediterranean in the summer, Dubai andCanary Islands in the winter months - there are nearly 100 different destinations to discover and explore aboard Thomson's 5 ships;Thomson Spirit, Thomson Celebration, Tui Discovery,  Thomson Majesty and Thomson Dream.

With Thomson Cruises you can also choose a cruise and stay holidayat a Thomson hotel or apartment to have the best of both worlds. Stays can either be taken at the beginning or end of your cruise, the choice is yours. Cuisine on board offers everything from healthy options to hearty British fare and exotic local specialities, with culinary choices on offer right around the clock.

Thomson cruises are great for the whole family with daytime entertainment, a selection of different activities and children's clubs on board plus specially chosen children's menu for junior diners.

Each evening features first class entertainment with shows, singers and comedians, as well as a range of different bars and lounges where you can relax and make the most of your Thomson cruise. By pre-booking the Thomson Cruises all inclusive drinks package, you can also make your holiday stress free with no bar bill as part of aThomson Cruises all inclusive holiday.  Note: All-inclusive drinks packages must be added at the time of booking.

Departures are available from over 20 different UK airports including Bournemouth, Glasgow, Norwich & Belfast. We have a great selection of Thomson cruise and stay and 2016 deals on offer, for the ideal Thomson cruise and stay experience.

Family cruises, people who wish to fly from their local airport, winter-sun cruises to the Dubai or Canary Islands, cheap cruises and first time cruisers.

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Cruising the World One Port at a Time

Marella Cruises – What to expect from TUI’s new cruise brand

By: Sherry Laskin · Published on October 30, 2017

Marella Cruises

Cruising enthusiasts have probably heard it through the grape vine by now that Thomson Cruises in the U.K. has changed its name to Marella. But why the change, and what can you expect from this brand new name?

Firstly, there’s no need to panic. If you’ve already booked a trip with Thomson Cruises your itinerary and ship will stay exactly the same – only the name on the boat has changed. Even so, such a big alteration will undoubtedly impact the way TUI’s cruises are advertised, and the overall feel for the brand over time. If you have questions regarding the all-new Marella Cruises fleet, keep reading to find out more.

What’s in a name

Quite a lot actually. The name Marella means ‘shining sea’ in Celtic, which the TUI Group describes as being the essence of their cruise fleet, reflecting their spirit of exploration and discovery .

The name change will take place across all Thomson Cruise ships, apart from Thomson Spirit who will be known simply as Spirit until her retirement next year. Although the name has changed, the great service of Thomson Cruises will remain the same.

Why the change

The simple reason behind the change is that Thomson are undergoing a rebrand themselves, changing officially to TUI. As such, Thomson Cruises and its associated ship names just had to go.

TUI Cruises already exists in the European market as a joint venture between TUI and Royal Caribbean, meaning TUI in the UK and Ireland needed a fresh new name. This new identity captures their vibe perfectly, while also adding a hint of luxury to the brand.

What to expect

All ships will continue to be All Inclusive, meaning tips and service charges are included in the price. Cruises will also still leave at night, giving you fewer sea days and more time at your favourite ports enjoying the shore excursions.

Though the ships are staying the same, Marella Cruises is set to unveil some exciting new itineraries, 22 to be exact, starting with their winter 2018 routes launching in December. The fleet will also sail to 20 exotic new destinations and feature 14 new adult-only itineraries including India, Thailand, Malaysia and Oman. Marella Explorer and Marella Celebration will be in Barbados from 2018 too – the first Barbados base in the company’s history. Marella’s destinations will still include all the well-known favourites including the Caribbean and Mediterranean. All together this fleet will sail to 120 destinations across the world, giving you endless options on where to cruise to next.

Marella Cruises also have some extra unique features stashed up their sleeve. Because the line is still owned by the TUI Group, cruisers will be able to take advantage of their Cruise & Stay programme. This means you can book a TUI hotel for either the beginning or end of your cruise holiday. More than 140 hotels in the Cruise & Stay programme are located across 10 destinations, and also include those from the ultra-luxury collection.

So there you have it, a name change and a re-branding set to make Marella Cruises an iconic fleet. Boasting luxury alongside TUI’s already proven track-record of top quality hospitality, the future looks bright for this newly released line and its passengers.

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I'm the editor and creator of CruiseMaven.com, a solo traveler cruising the world without flying. I hope my articles and photos entertain, advise and inspire you to travel the world without flying. Take a breath...stop for a local meal and a glass of wine along the way.

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  • Marella Cruises (formerly Thomson)

Contact Thomson Phone Number

By campolady , April 6, 2015 in Marella Cruises (formerly Thomson)

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Cool Cruiser

I am after a BIG favour!

I need to contact Thomson asap re. trying to change our cruise date due to husbands illness.

I cannot ring them on the 0871 number from my mobile here in Spain and cannot try Skype from the computer during working hours as I am at the hospital all day.

If anyone knows an ordinary tel no and could be so very kind to text this to me I would be so immensely grateful. My tel no is 0034 609 777 430.

Thank you - and apologies for the cheeky request.

Link to comment

Share on other sites, mjkstirling.

Checked online and have 2 customer services numbers for you.

0141 6265600

024 7628 2828

Hope you get it sorted.

SparklyB

Just texted with 0203 451 2725 which I used on Saturday for a problem with a cabin selection.

skioncruises

Hello campolady

The following numbers were taken from "How to Contact Thomson - Contact Numbers"

0871 231 5938 (queries, book a holiday or check availability)

0203 451 2725 (enquiries about existing bookings and to make a payment)

I used 0203 451 2725 to contact them last month when I wanted to change airports for our cruise next year.

I also have an alternative number 0203 450 2682.

Both numbers were extremely helpful.

Best wishes to you both.:)

Thank you all.

WeeCountyMan

Have you managed to make contact with Thomsons ?

Or is it still a problem ?

  • 2 weeks later...

Managed to contact Thomson and we have cancelled the cruise - got a 30% rebate. Many thanks for all the help received.

Glad to hear you received some level of refund and your other half is on the road to recovery.

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Thomson Cruises: Pros and Cons

How good are Thomson Cruises? What are the pros and cons of holidaying with this very British cruise line.

I’m not really a cruise person. I’m too used to planning my own travel and swapping and changing when the mood suits me. I’m a senior traveller who doesn’t like being organised and I’m not that keen on large groups and being shepherded around.

But, I was looking for sun in February and the Caribbean seemed the perfect destination. I also wanted to travel around a bit whilst in the area, rather than just stay on one island. The answer seemed to be to take a cruise.

I had been on just one cruise before. That was a very memorable trip up the Nile from Luxor to Aswan. However, the boat was quite small and it was only for three nights. To take a Caribbean cruise for a reasonable price meant a large cruise boat and the cruise would be for seven days minimum.

Out of all the cruise lines operating in the area, I chose Thomson (now TUI) Cruises for various reasons.

Pros for Thomson Cruises

• Thomson Cruises have some very interesting itineraries, including visits to Cuba, Colombia, Honduras, Mexico and Panama as well as the usual selection of small ‘paradise’ islands.

• Thomson Cruises have a no-tipping policy. Many cruise lines add on large amounts to your prepaid fare in compulsory tips.

• The drinks on board are much the same price as you would pay in a pub in the UK, rather than being ridiculously inflated as with many cruise lines. Thomson Cruises also allow you to bring your own drinks on board to drink in your cabin.

So those are some pros for Thomson Cruises, what about the cons? These started to appear when I booked their Mayan Treasures cruise, ostensibly from Jamaica, to Honduras, Belize and Mexico.

Cons for Thomson Cruises

• The website is a nightmare! Prices are not added up correctly for the options offered, and halfway through your booking process you may well get a message stating that the price has increased. This seems to relate to how long you are on the website rather than to real time price changes. Flight availability from your preferred airport seems to vary according to which cruise you choose.

If you ring  the helpline number given, you will get through to a Thomson Travel Agency shop who want an extra £25 to book the cruise for you!

• The cruise itineraries are unclear and seem to change willy-nilly. I thought my Mayan Treasures itinerary included a stop in Belize. Certainly this was shown on the large route map on the website. However my booking confirmation indicated that Belize has been replaced by a second stop in Honduras. Some friends currently on a Thomson Cruise were informed halfway through the cruise that the stop in the Cayman Islands had been cancelled.

• Use of Wi-Fi incurs an extra charge. It costs virtually nothing to provide Wi-Fi, so charging is just adding a tax for customers. Almost all hotels now have free Wi-Fi, so why not cruise boats?

So there’s the pros and cons for Thomson Cruises . Keep checking here to find out how good – or otherwise – the actual cruise turned out to be!

See also a previous report on a Thomson Holiday:  Thomson’s Yucatan Explorer Tour of Mayan Sites in Mexico

POSTED 21st JANUARY 2016 by STEVE HANSON. The first photograph was taken by JOHN ESSER, the second by TONY TAYLOR.

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  • Marella Cruises (formerly Thomson)

Address for Thomson Cruises

mosstraveltv

By mosstraveltv , August 19, 2010 in Marella Cruises (formerly Thomson)

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Cool Cruiser

mosstraveltv

I want to write to Thomson Cruises in an 'official' (work-related capacity) but can only find an electronic submission form online, I'd like to send them a 'proper' letter on letter-head that hopefully wont get lost in a sea of emails. Does anyone know their actual head office address?

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Share on other sites.

GerScot

I believe they have 3 diferrent locations but think this is the main one.

Wigmore House,

Wigmore Lane,

Thanks very much.

shipshape.com

Does anyone know an e-mail address for them please?

Try this one - I got a very quick response.

[email protected]

Thanks vwgolf, will give it a try. Going to seek for some kind of reassurance about our forthcoming cruise, alot of good it's done the previous passengers, but at least I'll have a wee bit of back up for the letter of complaint which I hope I won't be writing on my return!

I thank you too, vwgolf, I have just asked for reassurance re our cruise 21/09/10, If I get a response from them I'll post it.

Hulmesy

Hi Aronggep,

I got a response from Thomsons very quickly, below is what I got back.

#Thank you for your email regarding the Thomson Dream

We’re always really concerned to hear any reports from customers who are disappointed after travelling on one of our ships. We know Thomson Dream is getting some negative publicity at the moment and appreciate that this might cause concern if you're due to travel on the ship.

The ship entered service for us in April this year, and since then we’ve had some challenges to overcome with the plumbing and air conditioning systems onboard.

The vast majority of these issues have now been completely resolved. There are a handful of individual cabins which are not operating as normal, but these won’t be occupied by passengers until they are completely ready.

The latest Customer Satisfaction scores indicate that most people are having a great time on Thomson Dream.

Last month, 90% of customers said they had a good or excellent holiday on Thomson Dream. And the scores in the individual categories are even higher - 97% for food, 97% for service, 94% for entertainment and 90% for cabins.

Each week Thomson Dream carries around 1500 passengers, but only a small number of these will put a report on one of the different cruise review sites when they get home.

Whilst we always value the opinions and feedback of our customers, you also have to bear in mind such reports don’t always provide an accurate reflection of the holiday experiences of most customers.

Thank you for contacting Thomson Cruises

Thomson & Island Cruise Team

3,000+ Club

Jim The Scot

A bog standard previously prepared response which apart from a few altered words here and there is the same response they have been giving out since april/may

Exactly- always bog standard response. I hope you are lucky enough to have a problem free cabin and enjoy your cruise as many have and not experience the air con problems we did! Fingers crossed for you!

Yip, bog standard reply received as predicted, but at least I've got a bit of paper to wave at the reception staff now! Hope it won't be needed though.

This topic is now archived and is closed to further replies.

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For Thomson Reuters Phone Technical Support on SurePrep products please call 1.800.968.0600.

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  • When prompted to choose a department, select TR Reseller (L1 Support).

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COMMENTS

  1. Pre-Travel Contact Us

    TUI River Cruises. View TUI River Cruises Homepage; River Cruise Deals. Summer 2023 River Cruises; Winter 2023 River Cruises; ... Landline Number . Mobile Number . If any of your contact details shown above have changed since you booked, then please enter the updated details in the Additional Information field below, along with any other ...

  2. Contact Us

    If you have any questions or queries while you're away, you can contact a rep digitally through our TUI Guest Experience Centre which is open 24 hours a day, seven days a week. Here's how you can get in touch: Download the TUI App - this is the easiest way to get hold of us. Call +4420 38 303 111 (calls from abroad will be charged at ...

  3. Contact for Customers

    Contact for Customers If you have a query, take a look at our Ask a Question section. If you can't find what you're looking for, please feel free to contact us. TUI UK&I. Holidays & Flights: +44 (0)203 451 2688 (Opening times: Monday - Friday 09.00 - 19.00, Saturday 09.00 - 18.00, Sunday 10.00 - 17.00) Cruises: New bookings: 0203 451 2682

  4. Marella Cruises

    Marella Cruises (formerly Thomson Cruises) is a British cruise line operated by TUI UK, offering cruise holidays around Europe, the Caribbean, and Asia. History [ edit ] The company had initially entered the cruise market in 1973, but due to rising fuel costs the venture was terminated in 1976.

  5. Marella Cruises

    In October 2015, Thomson's Island Cruises brand was discontinued after its only ship MS Island Escape (now Ocean Gala) completed its last voyage with Thomson. For FY2017, company's turnover was GBP 502 million, with EBITA (earnings-before-interest-taxes-depreciation-amortization) GBP 86,5 million and total number of served passengers 308,000 ...

  6. Marella Cruises

    All Inclusive Cruises. Family Cruises. Last Minute Cruises. Adults Only Cruises. From the Mediterranean to the Caribbean, Live happy on an All-Inclusive Marella Cruise. Book online with TUI today! ATOL protected.

  7. Everything You Need to Know About Marella Cruises

    Photo By: Thomson Cruises The line will be broadening their routes. In addition to the new name, Marella Cruises is also widening its routes. New itineraries look set to include a number of ...

  8. Marella Discovery Itinerary, Current Position, Ship Review

    The 1996-built (as "Splendour of the Seas") Marella Discovery 1 cruise ship (fka "TUI Discovery") is one of the Vision-class Royal Caribbean liners - with sisterships Vision OTS, Grandeur OTS, Enchantment OTS, Legend OTS (now Marella Discovery 2) and Rhapsody OTS.The vessel is fully-owned by TUI and chartered via the parent company TUI Cruises.Its operations for Marella Cruises (fka "Thomson ...

  9. Marella Cruises

    Call Marella Cruises directly at 0203 636 1931. Trusted by over 1.5 million cruisers since 2003. Get FREE access to members-only pricing. There is a highly acclaimed way to receive multiple quotes from a site called CruiseCompete, where cruise specialists compete to offer you the best deal. The media sums it up for CruiseCompete:

  10. Thomson Cruises Ships

    While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites. Discover all Thomson Cruises cruise ships and learn more about the top destinations, ports and advice for each ship that's part of the Thomson Cruises fleet.

  11. Thomson Cruises

    The UK's number one cruise price comparison site talk to our experts: 9am-11pm 0203 8113 360 ... By pre-booking the Thomson Cruises all inclusive drinks package, you can also make your holiday stress free with no bar bill as part of aThomson Cruises all inclusive holiday. ... Contact; Press; New to Cruising; Help; Cheap Cruises; FAQ; Popular ...

  12. Marella Discovery 2

    Marella Discovery 2. Marella Discovery 2 is the lead ship of the Vision class of cruise ships originally operated by Royal Caribbean International. With a gross tonnage of 69,130 GT, the ship can carry 2,074 passengers. Its maiden voyage was May 16, 1995. The ship's facilities include a rock climbing wall, a mini-golf course, dining areas and ...

  13. Account Login

    View Marella Cruises Homepage; Cruise Ships; Cruise Deals. Winter 2024 Cruises; Summer 2024 Cruises; All Inclusive Cruises; Last Minute Cruises; View All Cruise Deals; Cruise Types ... Find all other ways to contact TUI. Contact us. We are here to help. Give us a call. 0203 451 2688. Can't find what you're looking for? Ask a question? Don't ...

  14. Marella Cruises

    Though the ships are staying the same, Marella Cruises is set to unveil some exciting new itineraries, 22 to be exact, starting with their winter 2018 routes launching in December. The fleet will also sail to 20 exotic new destinations and feature 14 new adult-only itineraries including India, Thailand, Malaysia and Oman.

  15. Contact Thomson Phone Number

    The following numbers were taken from "How to Contact Thomson - Contact Numbers". 0871 231 5938 (queries, book a holiday or check availability) 0203 451 2725 (enquiries about existing bookings and to make a payment) I used 0203 451 2725 to contact them last month when I wanted to change airports for our cruise next year.

  16. Ship's telephone number

    Marella Cruises (formerly Thomson) Cruise Critic Community. Search In Everywhere; Topics; This Forum; ... (formerly Thomson) Ship's telephone number ... How to Contact Us. By LauraS Started October 12, 2018. Albums. Aplmac By Aplmac, Thursday at 01:01 AM; 0; 116; 148;

  17. Contact

    P.O. Box 64930 University Place, WA 98464-0930 253-627-8221 / [email protected] www.ThomsonTvl.com

  18. Thomson Cruises: Pros and Cons

    Pros for Thomson Cruises. Tulum, Mexico can be visited on the Mayan Treasures Cruise. • Thomson Cruises have some very interesting itineraries, including visits to Cuba, Colombia, Honduras, Mexico and Panama as well as the usual selection of small 'paradise' islands. • Thomson Cruises have a no-tipping policy.

  19. Marella Discovery 2 Cruise Ship

    Marella Discovery 2 is the sister ship to Marella Discovery, which means it shares most of the same top-notch facilities. These include an outdoor cinema, a rock climbing wall and a minigolf course. Not to mention the two pools - one indoor and one outdoor - plus, eight restaurants and a spa. And to top the lot, there are Broadway-style ...

  20. Address for Thomson Cruises

    The latest Customer Satisfaction scores indicate that most people are having a great time on Thomson Dream. Last month, 90% of customers said they had a good or excellent holiday on Thomson Dream. And the scores in the individual categories are even higher - 97% for food, 97% for service, 94% for entertainment and 90% for cabins.

  21. Thomson Cruises

    Thomson Cruise. Thomson Cruise Travel Request. Breezes Bahamas in Nassau. Cruising; There's no better way to see the world. By day, tick off a list of iconic places. By night, fill up on fine food and top entertainment.We've got five ships in our fleet, offering everything from family-friendly to adults-only cruises.

  22. Contacting Support

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  23. Marella Voyager Cruise Ship

    ABOUT THE SHIP. As the newest member of the Marella Cruises family, Marella Voyager's facilities are fresh out of the wrapper. It set sail for the first time in June 2023 with a bar and restaurant offering that counts up to 27, as well as an indoor cinema, a pool deck - complete with a swimming pool and whirlpools - and a big show lounge.