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Capital One Acquires Digital Concierge, Velocity Black
Capital one invests in concierge for the digital age.
June 1, 2023
McLean, Va., June 1, 2023 — Capital One Financial Corporation (“Capital One”) has acquired Velocity Mobile Limited (“Velocity Black”), a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience — its proprietary platform deploys cutting edge technology and human experts to offer inspiration, recommendation and fulfillment in one place, making it an integral part of customers’ lives.
This acquisition brings together two companies focused on finding new ways to solve common consumer pain points. Velocity Black's innovative technology will bolster Capital One's delivery of exceptional experiences for consumers.
“Capital One and Velocity Black are committed to innovating on behalf of the customer, and both have raised the bar in their sectors,” said Matt Knise, Senior Vice President, Premium Products and Experiences at Capital One. “Velocity Black’s deep service expertise and unique tech platform complement Capital One’s focus on building experiences that meet the evolving needs of our customer.”
“Our culture of innovation to delight customers has been key to our rapid growth. We are excited to join forces with Capital One, who shares this passion,” said Zia Yusuf, Co-Founder and CEO of Velocity Black. “Capital One is a unique company. Still founder-led, Capital One’s entrepreneurial spirit and customer-first, tech-led culture align beautifully with ours. Its decades of experience disrupting the status quo will be invaluable in further scaling the Velocity Black business. Together we will continue to pioneer best-in-class customer experiences for the digital age.”
The acquisition of Velocity Black builds on Capital One’s history of partnering with industry innovators to create groundbreaking products:
- Capital One partnered closely with Hopper to build Capital One Travel , a frictionless travel booking experience that delivers smart features not found anywhere else in the credit card industry.
- Capital One acquired Wikibuy, an Austin, Texas-based company whose automated digital shopping tool used intelligent, real-time technology to help people save time and money when shopping online. The expertise and tech from Wikibuy has been central in powering Capital One Shopping , a tool that matches premium retailers with consumer shoppers to drive meaningful engagements and considerable financial benefits for all.
- Capital One collaborated with SevenRooms to develop Capital One Dining which unlocks special access to hard-to-get reservations at a collection of highly curated restaurants, along with exclusive culinary experiences for cardholders.
Velocity Black was founded in 2014 by Zia Yusuf and Alex Macdonald, and ranked 32nd in the Financial Times Fastest Growing Companies list. To learn more about Velocity Black, visit https://velocity.black/ .
Wachtell, Lipton, Rosen & Katz and Macfarlanes LLP served as counsel to Capital One, and Morgan Stanley & Co. LLC served as financial advisor to Capital One. Latham & Watkins (London) LLP served as counsel to Velocity Black, and Lazard & Co., Limited served as financial advisor to Velocity Black.
Forward-Looking Statements Certain statements in this communication may constitute forward-looking statements, which involve a number of risks and uncertainties. Forward-looking statements often use words such as "will," "anticipate," "target," "expect," "think," "estimate," "intend," "plan," "goal," "believe," "forecast," "outlook" or other words of similar meaning. Any forward-looking statements made by Capital One or on its behalf speak only as of the date they are made or as of the date indicated, and Capital One does not undertake any obligation to update forward-looking statements as a result of new information, future events or otherwise. Capital One cautions readers that any forward-looking information is not a guarantee of future performance and that actual results could differ materially from those contained in the forward-looking information due to a number of factors. For additional information on factors that could materially influence forward-looking statements included in this communication, see the risk factors set forth under "Part I—Item 1A. Risk Factors" in the Annual Report on Form 10-K for the year ended December 31, 2022 filed with the SEC and Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with the SEC.
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‘I have a bachelor’s and this job pays more than my job’: Worker says Capital One offers remote job that pays $74-84k without requiring degree
‘this is literally my dream job.’.
Tangie Mitchell
Posted on Sep 10, 2023
TikToker and stay-at-home mom Grace Waterman (@momsthatworkfromhome) has shared an opening for a remote position at Capital One with a $74,000 to $84,000 salary and allegedly no college degree requirement.
In the video, Grave details that the job posting is for a Velocity Black Travel Specialist, whose responsibilities would include assisting clients in booking travel (commercial flights, hotels, vacation homes, and car rentals); using an online travel tool called Global Distribution System (GDS) to book and communicate with suppliers; and working with international suppliers to get the best rates, perks, and services on the market.
Grace continues, “Ideally, they’re looking for someone who has experience in a travel agency so if you’ve booked travel for clients before, you’re already one step ahead.”
Other qualifications include a high school diploma or GED, at least one year of work experience at a travel agency, the ability to work in a high-pressure environment with tight deadlines, and availability to work evenings and weekends.
“For someone who doesn’t have a college degree and the starting pay is $74k, that’s $35 an hour and that’s amazing in my opinion. And you’re also working from home, so that’s a plus,” Grace concludes.
The video had 10.7 million views and 6,070 comments as of Sunday.
@momsthatworkfromhome Make sure youre following so you don’t miss any job postings #wfh #sahm #sahwfhm #workfromhome #workfromhomejobs #stayathomemom #capitalone #stayathome #stayathomejobs #wfhjobs #sahjobs #remotework #remotejobs #remote ♬ original sound – Grace Waterman
While some viewers seemed quite excited by the position, others claimed there is more to consider when applying for work-from-home jobs .
“It’s competitive and requires you to talk a LOT,” one person commented.
“They’ll also rate you against your coworkers brutally in 360 feedback. People can say what they want about your performance unchecked. Good luck!” another commenter shared.
Additionally, there were claims of pre-hire credit checks. “Don’t know if this changed from 3 years ago but here in Nevada [Capital One] pulls your credit report before they hire you,” one user added.
Other viewers lamented that the position was already removed from the Capital One website by the time they tried to apply, suggesting a fast-moving window of opportunity for remote job postings that is easy to miss.
While positions like the Travel Specialist may go as quickly as they come, Grace has got job seekers covered. Her TikTok account, which boasts over 219,000 followers, is dedicated to sharing work-from-home job opportunities, college scholarships, and interview and resume advice for work-from-home hopefuls.
Her followers are more than grateful “Thank you so much for using your platform to help others as well as yourself! Real humble. Respect madam,” one user commented.
The Daily Dot reached out to Grace via Instagram direct message and Capital One via email.
Tangie Mitchell is a creative writer, journalist, and editor based in New York. Her interests include pop culture and entertainment, poetry, and morning cups of herbal tea.
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Senior director, head of marketing - velocity black (work from home)
Capital One , McLean, Virginia, United States,
Putin taunts the West with 'first ever' visit to remote ice-covered 'frontier region' just 55 miles from the US - as Zelensky tries to drum up war support in Lithuania
- Chukotka is Russia's easternmost region, sharing a maritime border with Alaska
President Vladimir Putin has arrived for his first-ever presidential visit to Chukotka in Russia 's Far East - just 55 miles from the US state of Alaska .
Putin arrived in Anadyr, the local capital of the Chukotka region this morning after flying from Moscow some nine time zones away.
Chukotka is the easternmost region of Russia, with a maritime border on the Bering Strait with Alaska.
The Russian president was met in Anadyr by a motorcade and was whisked away in a limousine amid frigid temperatures of -28C.
It's the closest he has come to US soil since he met with President Barack Obama in New York City in 2015.
Chukotka is so close to Alaska that Roman Abramovich - the ex-Chelsea FC owner - was reported to fly to Anchorage in Alaska for lunch when he was the governor of the region from 2001 - 2008.
Putin's visit comes at a time when US-Russian relations are at their lowest ebb in decades amid the war in Ukraine and a growing East-West divide.
Meanwhile, Ukrainian President Volodymyr Zelensky today landed in Lithuania as part of an unannounced trip to the Baltic states to drum up more support for the conflict.
Global war for control of the ARCTIC: Climate change is unlocking untapped natural resources, new trade routes... and a new international conflict that RUSSIA is already winning
The three Baltic states - all former Soviet republics which are now EU and NATO members - are among Ukraine's staunchest allies.
'Estonia, Latvia, and Lithuania are our reliable friends and principled partners. Today, I arrived in Vilnius before going to Tallinn and Riga,' Zelensky said on social media platform X, formerly Twitter.
'Security, EU and NATO integration, cooperation on electronic warfare and drones, and further coordination of European support are all on the agenda,' he said.
The Baltic tour marks Zelensky's first official trip abroad this year.
In Lithuania, a key donor to Ukraine, Zelensky said he will hold talks with the president, prime minister and the speaker of parliament, and meet with the Ukrainian community.
The visit comes as other Kyiv allies waver on fresh aid, nearly two years into Russia's invasion.
Ukraine has come under intense Russian shelling in recent weeks, retaliating with strikes on Russia's border city of Belgorod.
Zelensky has urged allies to keep military support flowing and held in-person talks with officials from the United States, Germany and Norway last month.
But an EU aid package worth 50 billion euros ($55 billion) has been stuck in Brussels following a veto by Hungary, while the US Congress remains divided on sending additional aid to Ukraine.
Following his trip to Chukotka, Putin is expected to visit several regions in the Russian Far East to boost his re-election campaign amid the war with Ukraine, which has seen more than 300,000 Russians killed or maimed.
He is due to stand in March, seeking another six years in the Kremlin.
The only Kremlin leader ever to travel to Chukotka previously was Dmitry Medvedev in 2008.
Putin's trip sees him escape a wave of ugly protests in western Russia over hundreds of thousands of people scraping by in freezing conditions due to breakdowns in communal heating supplies.
In Elektrostal, Moscow region, desperate residents say they have had no communal heating - which Russians routinely expect the state to supply usually through piped hot water - for the entire winter so far.
'We have been without heating since [9 October],' one resident said in a video circulating on Telegram.
'It is impossible to be in our homes… We are freezing! We are freezing! We are freezing!' they said.
Head of Travel Sales: Velocity Black (Remote)
Locations: US Remote, United States of America Head of Travel Sales: Velocity Black (Remote) Head of Travel Sales: Velocity Black (Remote) We're excited to share that Capital One US has now acquired Velocity Black , a digital concierge company. Take a look at the announcement here . Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. We are looking for someone passionate about the hospitality industry with strong existing knowledge of what it takes to lead the most high-value-add concierge team. The ideal candidate will be an energetic, ambitious and determined person who wants to help elevate others through their career in the customer service and concierge space to the next level This role will be leading our travel team, which is one of the world's fastest-growing travel businesses. You will communicate with clients, suppliers, and training team members to provide best-in-class service to our members. You will curate special trips and ensure every detail is checked so that members have a stress-free travel experience and create memories that will last a lifetime. General Responsibilities:
- Provide high net worth individuals and clients with a variety of luxury travel services
- Curate trips from start to finish while providing best in-class recommendations, service, and quality of options.
- Use Global Distribution System (GDS) and other online travel tools to book and communicate with suppliers
- Work with global suppliers to ensure clients receive the best rates, perks, and service in the market
What we are looking for:
- Strong knowledge of the travel industry
- Strong analytical skills and excellent attention to detail
- Clear verbal and written communication skills
- Ability to manage multiple tasks under pressure and meet deadlines
- High level of intuition to anticipate and exceed client needs
- Flexible working hours - available to work on evenings, weekends and some holidays
- Experience working with high value requests
Basic Qualifications:
- High School Diploma, GED, or Equivalent Certification
- At least 5 years of experience coordinating travel
- At least 5 year experience managing a travel sales team
Preferred Qualifications:
- Bachelor's Degree or Military experience
- At least 6 years of experience coordinating travel
- At least 6 year experience in managing a travel sales team
- 8+ year of Global Distribution System (GDS) or other online travel tools experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $108,700 - $124,100 for Manager, Concierge Specialist (BGCS51) Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [email protected] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
What are Capital One Perks + Benefits
At Capital One, we're committed to ensuring you and your family feel supported and cared for, and we know that your benefits play a large role in that support. Our goal is to provide a comprehensive and competitive set of benefits that offer the flexibility and choice to meet the diverse needs of all associates. We want each of you to Be Well physically, emotionally, and financially.
Additional Perks + Benefits
Capital One’s perks and benefits are progressive and industry leading. We have always believed in the importance of providing comprehensive and expansive benefits to complement and contribute to our associates’ total compensation package. For example, we were one of the first major companies to offer same-sex marriage benefits back in 1997 and we have since continued to build our benefits portfolio to include a host of other LGBTQ+ friendly offerings, from fertility coverage to reimbursements for associates who chose to build their families through adoption and surrogacy, to domestic partner benefits and health coverage for gender reassignment. In addition, Capital One’s campuses offer fitness facilities, cafés and, at certain locations, onsite health services for associates and their families. Our benefits package is unique as it provides flexibility for you to determine your path to health, wealth and life support.
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U.S. Department of Homeland Security. COVID-19 Response. www.capitalone.com. If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected].
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Employer Provided Salary: $74,000-$105,500 Annually. Salary data is provided by the employer. Please note this is not a guarantee of compensation. Locations: US Remote, United States of America. Travel Sales Specialist: West Coast - Velocity Black (Remote) We're excited to share that Capital One US has now acquired Velocity Black , a digital ...
June 1, 2023. McLean, Va., June 1, 2023 — Capital One Financial Corporation ("Capital One") has acquired Velocity Mobile Limited ("Velocity Black"), a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience — its ...
Travel Specialist - Velocity Black (Remote) We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here. Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to ...
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Careers. Velocity is a global digital concierge and multi-vertical luxury conversational commerce platform, transforming how high income/time poor consumers discover and enjoy their world.Our proprietary software deploys AI to deliver personalised recommendations and high touch fulfilment to members. We curate the best life has to offer ...
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Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full pote R172058 ... Head of Travel: Velocity Black (Remote) at Capital One in - - . Recruiting: US Remote, United States of America Head of Travel ...
Locations: US Remote, United States of America Travel Specialist - Velocity Black (Remote) We're excited to share that Capital One US has now acquired Velocity Black , a digital concierge company. Take a look at the announcement here . Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts ...
A stay-a-home mom shares a remote job at Capital One with a $74k to 84k salary and no college degree requirement. ... Grave details that the job posting is for a Velocity Black Travel Specialist ...
Locations: US Remote, United States of America Senior Director, Head Of Marketing - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives.
B right flashes lit up the night sky in southern Moscow in the early hours of Thursday morning, new footage appears to show, following reports of an explosion at an electrical substation on the ...
Industry: Travel Arrangement and Reservation Services , Agents and Managers for Artists, Athletes, Entertainers, and Other Public Figures , Other Amusement and Recreation Industries , Travel agencies, Reservation services See All Industries, Tourist information bureau, Ticket agency, theatrical Tour and guide services See Fewer Industries
Employer Provided Salary: $108,700-$124,100 Annually. Salary data is provided by the employer. Please note this is not a guarantee of compensation. Locations: US Remote, United States of America. Head of Travel: Velocity Black (Remote) United States - Head of Travel - Velocity Black (US) We're excited to share that Capital One US has now ...
Daily Mail. Putin taunts the West with 'first ever' visit to remote ice-covered 'frontier region' just 55 miles from the US - as Zelensky tries to drum up war support in Lithuania
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Employer Provided Salary: $64,700-$73,900 Annually. Salary data is provided by the employer. Please note this is not a guarantee of compensation. Locations: US Remote, United States of America. Membership Specialist, Associate - Velocity Black (Remote) We're excited to share that Capital One US has now acquired Velocity Black , the leading ...
Capital One is hiring for a Head of Travel Sales: Velocity Black (Remote) in Nationwide. Find more details about the job and how to apply at Built In. ... Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people ...