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UN Tourism | Bringing the world closer

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WORK WITH US

The World Tourism Organization (UN Tourism) is the United Nations agency responsible for the promotion of responsible, sustainable and universally accessible tourism. Posts within the UN Tourism are filled following a careful competitive selection process that takes into account the candidates’ academic qualifications, international experience and language skills, among others.

Employment Conditions at UN Tourism

Basic facts, living in madrid, employment opportunities.

• Internship Opportunities

Officials on Loan

Junior professional officer (jpo) programme at un tourism, competencies, values, diversity and inclusion.

We endeavor to achieve personal and professional growth for our personnel.

Remuneration : we offer an attractive and competitive remuneration package.

Onboarding : we facilitate your arrival at UN Tourism by offering valuable information on the conditions of service and your arrival at the UN Tourism Secretariat. Newly appointed members of personnel will undergo an induction training to assist them to settle down quickly in the new work environment.

Global health care : we offer a comprehensive medical insurance coverage, covering medical and dental expenditures globally for our staff members and service contract holders.

Holidays : we offer up to 30 days of annual leave per year, giving our personnel the work-life balance that is needed to recharge.

Pension : staff members of the Organization participate in the United Nations Joint Staff Pension Fund while service contract holders are covered by specific provisions for their pension contributions. 

Tax-free salaries in Spain : salaries of staff members are normally exempt from national income taxes in Spain.

• Human Resources Report 2020

UN Tourism is headquarted in one of the major tourism hubs in the world – Madrid, Spain. It is a forward-looking, modern city that embraces innovation and diversity. Moving to a new city, even to a new country, for a new job is exciting but it can also be challenging. As an international organization, UN Tourism is committed to looking after the needs of its personnel, not only in the workplace but also for assisting in the transfer to Madrid. To facilitate their relocation, new personnel will have access to a practical guide which includes basic information about Spain, accommodation, health care, public transportation, social activities, etc.

Interested applicants are requested to follow the specific instructions listed in each vacancy notice or call for expression of interest. 

UN Tourism will only accept applications received through our web-based system. Applications sent by other means (e.g. post, email, etc.) or received after the deadline indicated for each employment opportunities, will not be taken into consideration.

Only candidates short-listed will be contacted . Short-listed candidates may be requested to take a competitive exam and/or competency-based interview as part of the final phase of the selection process.

Please note that receipt of applications will not be acknowledged, and any further correspondence will be initiated by UN Tourism. Roster/open applications are retained by UN Tourism for a maximum period of two years from the date of receipt.

Internship opportunities

Join our team and make a difference.

To be eligible for the UN Tourism Internship Programme, candidates are required to be enrolled in a university programme or have recently completed one. Internship participants do not received a remuneration from UN Tourism but may be eligible for a monthly stipend of EUR 500 to cover transportation expenses. Interns must be in possession of an all-risk insurance, valid for the duration of the internship. When necessary, the Organization may provide visa assistance, however, Interns are responsible for all other aspects related to their stay at the duty station for the duration of their internship. 

Build your skills and get hands-on experience. Impact tourism globally. We welcome diversity.

UN Tourism may at times consider accepting Interns, depending on the student's qualifications and the demands of the work programme of the Organization. As a general rule, roster internship applications are retained by UN Tourism for a maximum period of one year from date of receipt. Candidates wishing to be considered for inclusion in the roster of Interns should complete the application form below. 

UN Tourism will only accept applications received through our web-based system. Applications sent by other means (e.g. post, email, etc.) or received after the deadline indicated for each employment opportunities, will not be taken into consideration. 

Please note that receipt of applications will not be acknowledged, and any further correspondence will be initiated by UN Tourism. 

UN Tourism Member States may send tourism experts and officials through the capacity-building option of the Organization, on a non-reimbursable loan basis, to participate in the activities of the Organization for a set period of time. This arrangement is formally being done through a Memorandum of Understanding (MoU). 

The UN Tourism JPO Programme is a donor-funded programme that provides young professionals the opportunity to gain professional experience at UN Tourism. The UN Tourism JPO Programme is administered under an agreement established with UNDP in 2016.

Interested candidates should contact the relevant donors in their respective countries directly. More information about the  UN Tourism JPO programme can be found on the official website .

To find various solutions to tourism issues, we need to ensure diversity and geographical balance so that the best solutions are put forward.

Our core competencies

Commitment to UN Tourism

Communication

Accountability

Technological Awareness

Client-Orientedness

Planning and Organizing

Our core values

Promote Tourism for the Benefit of People and the Planet

Respect for Diversity

Professionalism

UN Tourism is committed to gender equality and inclusion. Our aim is to create and foster a more diverse, inclusive and gender-balanced workplace.

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Resources to help find or grow your career in Wake County's tourism and hospitality industry

Tourism is vital to the health and well-being of Raleigh/Wake County’s economy. It represents an indispensable part of Raleigh, N.C.’s financial well-being. And the growth and health of the destination's hospitality industry depends on good workers who have a passion for people and service. There's a reason we're known for our welcoming hotels, restaurants and attractions—our businesses invest in employees with training, care and opportunities to grow.

The visitor's experience is impacted by every position in the industry, from front-line staff to management. And you can be a part of what makes Raleigh, N.C., such a pleasant place to visit—with a sustainable, fulfilling career in tourism.  

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Job and Volunteer Opportunities at the Greater Raleigh Convention and Visitors Bureau

When the Greater Raleigh Convention and Visitors Bureau (CVB) has paid job openings, links containing more information about the opportunities and the application process are posted on this page

Volunteer Opportunities

Tourism Ambassadors

The Greater Raleigh CVB's Tourism Ambassador program was created to open doors for visitors by staffing hospitality booths and answering questions at conventions, trade shows, festivals, sporting events and any other events attended by out-of-towners.

Tourism Ambassadors also volunteer to staff the Raleigh, N.C.,  Visitor Information Center , located inside the Raleigh Convention Center connector space at 500 Fayetteville St., downtown Raleigh (not a mailing address but a site address).

Who can be a volunteer Tourism Ambassador? Anyone who loves Raleigh, N.C., has resided in Wake County for at least a year, likes to help people and enjoys being on site during events or working in a busy location. We train you and provide all materials. Sign up using  this information form  (PDF file), and we'll follow up soon to get you started!

The Greater Raleigh CVB's Tourism Ambassador program schedules all staffing needs using ShiftPlanning/Humanity online scheduling.

Employee Scheduling Software  donated by ShiftPlanning/Humanity.

About the organization

Destination Ontario is the lead tourism marketing organization for Ontario, Canada. We market Ontario to travellers from around the world, inspiring them to make Ontario a must-see destination and to return again and again.  

Working collaboratively with our tourism partners is key to our success. We support our partners through content and product amplification, joint partnerships and delivering a visitor-first approach to our marketing. 

Established in 1999, Destination Ontario, legally the Ontario Tourism Marketing Partnership Corporation, is an agency of the Government of Ontario’s Ministry of Tourism, Culture and Sport. 

Teams at Destination Ontario

The organization is supported by staff at the corporate office in Toronto and in Northern Ontario. Our teams also staff nine Ontario tourism offices across the province.

Some of the areas we hire for include: 

• Customer service and trip planning supports 
• Marketing and creative services
• Broadcast and media services
• Partnerships and industry relations
• Travel trade
• Digital content and technology  
• Data and insights 
• Finance and corporate services  

The hiring process 

Destination Ontario is committed to being an organization that reflects the communities we serve while fostering a culture that is diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable. 

We welcome applications to our available job openings from all individuals who are interested and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions. 

As an agency of the Ontario Public Service (OPS), Destination Ontario is supported by OPS hiring processes and practices. For more information about the hiring process, visit the OPS Hiring webpage .  

Current opportunities

Destination ontario summer student tourism ambassador.

This summer, join our team and help visitors discover Ontario. Work as a Destination Ontario Summer Student Tourism Ambassador and learn about travel experiences across Ontario – from thrilling attractions to natural wonders and urban adventures. Share your knowledge and passion with locals and visitors to Ontario to help them have unforgettable travel experiences in our province.

About Ontario Travel Information Services

• Part of Destination Ontario, an agency of the Ontario Ministry of Tourism, Culture and Sport
• A team of knowledgeable Travel Counsellors that provides customized travel information, trip planning and visitor services to locals and visitors to Ontario
• Delivers visitor information services across multiple channels including in-person at 9 Ontario Travel Information Centres (OTICs) throughout Ontario, the 1800-Ontario toll-free tourism number, virtually using video conferencing, by e-mail, and through roaming visitor information services at events, attractions and tourist areas

We value your interest in travel and tourism and want to provide you with the opportunity to broaden your network and gain further knowledge about tourism in Ontario. There are many benefits to working as a Destination Ontario Tourism Ambassador.

• Orientation and training sessions to set you up for success 
• Participate in tourism product familiarization tours either in-person or virtually 
• Gain certified customer service and travel counsellor skills through in-person and online training 
• Mentorship from experienced Travel Counsellor staff
• Learn more about Ontario and how to promote it to visitors from all over the world 
• Build your professional network by connecting with Tourism Industry Partners
• Experience working in the Ontario Public Service (OPS) 
• Flexible work schedule
• Uniform provided
• Salary range: $16.55 - $17.40/hour

Skills and Knowledge

• Strong customer service skills through job, educational and/or voluntary experiences
• Excellent communication and interpersonal skills
• General knowledge of the geography of Ontario
• Passion for travel and tourism
• Ability to work in a team environment
• Retail experience is an asset
• Fluency/knowledge of a second language is an asset 

Eligibility

• Must be enrolled in a full-time study program (high school, university, college, etc.) and intend on returning to school in Fall 2024 or be within 6 months of graduation from a post-secondary institution
• Canadian citizen, or be legally entitled to work in Canada (minimum 15-year-old to work in Ontario) 
• Available to work May/June to Labour Day 
• Available to work up to 35 hours/week on weekdays and weekends with some evenings, including statutory holidays

How to Apply

Find the closest  Ontario Travel Information Centre  to you.

Send your cover letter and resume by email to the contact for your preferred Ontario Travel Information Centre listed below. 

Toronto, Union Station - Cinzia Worek , [email protected]

Barrie - Jenn Irving , [email protected]

Sault Ste. Marie - Angela Romano , [email protected]

Niagara Falls - Lidia Romeo , [email protected]

Windsor - Lidia Romeo , [email protected]

Tilbury - Lidia Romeo , [email protected]

Bainsville - Sylvie Veenstra , [email protected]

Hawkesbury (Chute à Blondeau) - Sylvie Veenstra,  [email protected]

Pigeon River (Neebing) - Angela Romano , [email protected]

Due to a high volume of applications, only those selected for an interview will be contacted.

Additional Information

The OPS is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. Visit the  OPS Anti-Racism Policy  and the  OPS Diversity and Inclusion Blueprint  to learn more about the OPS commitment to advancing racial equity, diversity, and inclusion. The OPS is an innovative, responsive, and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable.

To find additional job opportunities available in the Ontario Public Service, visit the OPS Career Portal .

Last updated:  January 16, 2024

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Tourism ambassador

City of Brampton’s Corporate Support Services department is inviting applications from suitable candidates for the position of Tourism ambassador. City of Brampton’s Corporate Support Services department provides essential administrative and logistical support to various city departments. It manages human resources, finance, and information technology functions, ensuring smooth operations. By centralizing services and optimizing resources, it enhances efficiency and collaboration across the organization. The candidates selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: City of Brampton Department: Corporate Support Services Position: Tourism ambassador No of Vacancies: 2 Salary: $20.03 hourly Employment Type: Part Time Job Industry: Government and Public Sector Job Type: Management and Administration Location: 2 Wellington St W, Brampton, ON L6Y 1M8, Canada Shift: 24 hour workweek Job ID: 2024-8491

Requirements:

Languages: Candidates must have knowledge of the English Language Education:  Candidates should have educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience Experience: Candidates should have minimum one year experience in a customer service environment

Other Requirements:

• The candidates should possess exceptional customer service and communication skills
• The candidates should demonstrate excellent interpersonal skills, the ability to be articulate, tactful, and have demonstrated conflict resolution skills and experience
• The candidates should preferably hold a G2 License and have access to a vehicle

Responsibilities:

• The candidates should be able to provide service excellence to stakeholders, vendors, and participants in the delivery of the Brampton Farmers’ Market
• The candidates should be able to ensure proactive program delivery of new and existing events that meet the needs of the community
• The candidates should be able to assist in event set-up and take-down, including directing vendors to preassigned stalls
• The candidates should be able to ensure compliance with rules and regulations, including City procedures, Ontario Fire Code, and Public Health Department regulations
• The candidates should be able to respond to inquiries and resolve minor disputes in conjunction with the Coordinator, Markets, and Culinary Tourism
• The candidates should be able to collect product and weekly sales from vendors and assist with the operation of the Tourism booth, including implementing market surveys and promoting programs
• The candidates should be able to remain alert to market surroundings while on duty and execute emergency procedures if necessary
• The candidates should be able to produce weekly reports on the Farmers’ Market, including vendor attendance, patron feedback, sales, and programming
• The candidates should be able to liaise with community groups and vendors as assigned and assist with the implementation of event surveys
• The candidates should be able to attend Marquee, Experience Brampton, and/or Sport Tourism events sponsored by the City of Brampton Tourism Office
• The candidates should be able to engage participants in completing surveys and provide feedback on festival experiences
• The candidates should be able to promote Brampton Tourism office initiatives and grow brand awareness to new audiences
• The candidates should be able to assist with data collection, event reporting, and pictures from festivals and organize the data collection from Brampton Farmers’ Market, Marquee Festivals, and Sport Tourism events for presentation purposes
• The candidates should be able to identify positive programming stories discovered through event programming
• The candidates should be able to prepare Tourism office materials, including swag items, and set up equipment for upcoming events
• The candidates should be able to track and monitor the inventory of Tourism Office branded materials
• The candidates should be able to monitor and review other community events taking place across Brampton to discover potential new Tourism attractions

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online

We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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What is Tourism Ambassador Training

More visitors. Community relevance. Stakeholder Alignment. Three of the most important objectives on any Convention & Visitors Bureau (CVB) or Destination Marketing Organization (DMO) strategic plan. 

Tourism Ambassador Training & Qualification makes these possible. Here's how:

What is a Tourism Ambassador?

A Tourism Ambassador is a destination stakeholder who is equipped with the knowledge and skill to represent your destination in a positive light. Through face-to-face interactions with visitors, they humanize your brand. They are your tourism front line, able to create positive visitor experiences that drive up visitor satisfaction and engagement. In turn, producing a greater quantity of more flattering social media posts, generating word of mouth and exponentially sharing your brand message. 

RELATED: 20 Tourism Ambassador & Advocacy Marketing Statistics You Need To Know

These are your paid and unpaid brand ambassadors. People who are passionate about your destination and who want to share just a bit of that excitement with others. They are enlisted by your DMO or CVB to represent your products and create and maintain brand identity. Tourism Ambassadors are the face of your brand. 

What does a Tourism Ambassador do?

Their primary role is to help make visitors (leisure, convention, business, etc.) feel more welcome, more at home, and more satisfied while in your destination. Their work is to build and maintain the relationship your brand (destination) has with its customer (the visitor). Here are just a few things tourism ambassadors do:

Positively representing the destination in a myriad of settings though action and demeanor

Cooperating and assisting in content creation (blogs, posts, reviews, product promotion)

Utilizing word of mouth marketing to help naturally generate destination awareness

Promoting and encouraging others to promote your destination on social media platforms

Participating in product and event marketing such as launches and demonstrations

Communicating with consumers on product feedback and listening for recommendations

Understanding the economic value and cultural contributions that come with tourism development

Advocating for your organization when important topics are being debated

Being an opinion leader and expert on product

RELATED: Tourism Ambassador Training & Certificates of Completion

RELATED: Does My Destination Need Tourism Ambassadors?

5 important characteristics of a brand ambassador

1. knowledge and appreciation of marketing.

Tourism ambassadors usually need a minimum of a high school diploma or equivalent for entry-level positions, but in some cases, companies will require some form of higher education. Most destination marketing organizations (DMO) and convention & visitors bureaus (CVB) will want tourism ambassadors to exhibit a keen sense of varied marketing strategies and core principles. Successful tourism ambassadors will display an authentic approach to your visitors and wield their skills via in person, online and social media platforms to engage with and reach most visitors.

2. Online and/or in person presence

For many, online platforms are a key vehicle in promoting and maintaining destination awareness. As agents of word-of-mouth marketing, tourism ambassadors must be available to the consumers and community of followers on a consistent basis. They need to have already established or be able to establish a strong presence with many visitors and potential visitors to optimize their impact on marketing and customer outreach. They may volunteer at community events, staff the welcome desk at the airport, drive a taxi or work the front desk at a hotel.

3. Passion for your destination

Tourism ambassadors must show an authentic passion for your destination, its brand and products. Delivery of your brand promise is dependent upon their effective communication of enthusiasm, which will influence the purchasing patterns of the visitors. After having established expertise in the destination, visitors will look to a tourism ambassador for advice, restaurant recommendations, tips on things to do and places to visit within your destination. The relationship with the consumer visitor will only prove effective and authentic through passion.

4. Professionalism

As a tourism ambassador, one represents the destination and its ideals. In interactions with visitors, in behavior and in attitude, ambassadors should always display an authentic concern for the ideas and feelings of the other person, the visitor. Doing so represents the destination well and ensures a positive visitor experience for convention goers and leisure travelers alike. Maintaining a high level of professionalism through effective networking and asking engaging questions will show genuine intentions and gain trust.

INFOGRAPHIC: 6 Reasons You Need Tourism Ambassadors

5. Trustworthiness

Tourism ambassadors and those trained  to be your ambassadors exist to help a destination create strong, lasting relationships with visitors. Visitor loyalty encompasses a large portion of repeat visits, extended stays, desirability for convention planners and so much more. Ambassadors need to have a passion for the destination and your DMO brand, but also for people and building relationships. Maintaining strong bonds with people maintains a wide visitor base while creating a lasting destination identity and promoting sales. Ultimately, both visitors and destinations seek lasting relationships built on trust and consistency. As a tourism ambassador, one will support that ideal and serve as a mediator to guarantee the success of that goal.

Getting Started...

So, how can you begin building a team of awesome tourism ambassadors? A call for tourism ambassadors in your existing newsletter and a call to action on your website are great ways to start. Share your invitation with all of your stakeholders and put out a press release. Be sure to include local civic organizations and volunteer groups in your messaging. You can also turn to Twitter to help you find people who are talking about your sector. Use Hootsuite to set up a Twitter stream based on keywords related to your brand. Those who are continuously tweeting about your keywords and offering up good content can be great people to reach out to.

While some brand ambassadors can be paid for their work, there are many who will represent your destination for free, just because they're excited about it. That said, if you don’t pay your tourism ambassadors, make sure they have access to some special experiences at no cost and any other perks you can throw their way. They should be treated as your most important customers—because really, they are. And together, you can create a lasting brand.

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