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A great trip

What a fantastic holiday. It was full of surprises firstly to get our own guides, drivers and vehicles as part of our package .We also had various extra's like meals and spa time,massages etc all thrown in unbe-known to us that was a surprise part of the package !!! All the hotels were of a great 5 star standard as advertised. The content of the tours and the knowledge of the guides was good and interesting.Internal flights were all organised and transfers to domestic and international flights were part of the package. Timekeeping by those parties collecting and getting us to the airports was exceptional - they just appeared at the agreed time and off we went. Contact details of the local agents was also available to answer any queries or uncertainties Cant fault any part of the package,a thoroughly enjoyable holiday .

Date of experience : 03 April 2024

Shortbreak haven!

Great location, exceptional service and quite a gem - very nice rooms and lovely garden as if an oasis in thr city.

Date of experience : 28 April 2024

The hotel was welcoming and with…

The hotel was welcoming and with excellent service. The trips were well organised and enjoyable. The islands are beautiful

Date of experience : 20 April 2024

Family holiday to New York

We had a brilliant visit 2 New York booked with Voyage Privé, everything was so easy from downloading the air company app, online check in, hotel request for two rooms side by side - will definitely use these guys again! I tried to DIY the exact same holiday and couldn’t get it anywhere near the price that Voyage Privé were able to!

Date of experience : 24 March 2024

Wonderful trip in Porto

Wonderful trip in Porto. We enjoyed every second of it. Our hotel was 15mn (afoot) from the main monuments and the best activities. People were very nice and food is absolutely delicious.

Date of experience : 13 April 2024

Lovely quality hotel with some extra…

Lovely quality hotel with some extra touches including some complimentary Prosecco; good when you’re in Italy!

Date of experience : 25 April 2024

Great online travel agents!! Booked our 2nd holiday via voyage…

Booked our 2nd holiday via voyage Prive. Everything went to plan. Loved our hotel and stay for 3 nights in Stockholm. Will be bookkng again!

Date of experience : 06 April 2024

Potluck but always a winner

Useful information readily to hand, interesting destinations and reasonable prices. My last adventure to Barga in Italy turned out to be the best holiday I have ever had in Europe. Great place, great town, great staff and very reasonable. Tout est bien et Pas cher!

Date of experience : 05 April 2024

Amazing deal, great experience!

Amazing deal, nicely followed through with payments and information (including contacts in case of emergency) up until the return. Overall a great experience - a good changed when compared to a few years ago!

Fantastic last minute deal with loads…

Fantastic last minute deal with loads of added extras. Looked after well and felt very safe with such a last min trip

Date of experience : 18 April 2024

A beautiful trip to Venice

I recently took my granddaughter to Venice booking everything through Voyage Prive. This was the 4th time I have used this company. The website and app are both easy to use. Everything is well planned and organised. Paperwork is clear. Contact numbers for emergencies are provided before you leave. I am about to use Voyage Prive for the 5th time, to go to Santorini, a clear indication of how we trust this company. Venice was as wonderful as anticipated the second time around.

Date of experience : 21 March 2024

Taking cancellation fee seems like a business for VP - DO NOT BOOK WITH THEM

I booked a trip with VP yesterday. Directly after the booking my girlfriend found out that the hotel they sold to us is a scam. In google there are several reviews where the hotel told the guests just some days before that they are closed and they have to move to any other hotel. Even police in Italy has been included. I do not get why a company like VP is working together with scamming hotels. But now VP also feels like a scam as well. To cancel the reservation they want to charge me 500€. So directly after my booking I sent an email to customer service. No reaction until now and after all these bad evaluations here on trustpilot I also do not expect them to react. The live chat reacted after one hour waiting and told me "you can do the cancellation by yourself within the portal for 500€" It seems like they are doing on purpose because there is a lawsuite opened already by german consumer protection for anybody who is interested google for "klage-gegen-vpg-sas-voyage-prive-90463". I will definitely reach out to german consumer protection and also to my lawyer. The live chat is not even a bit interested in finding a solution... 1st and last time voyage prive - thanks for nothing!

Date of experience : 29 April 2024

Just an update on my previous review.

Just an update on my previous review. Customer support haven't been in contact with me. I made contact myself. They refuse to let me speak to a manager. They twist everything you say. PLEASE AVOID VOYAGE PRIVE YOU WILL BE HIGHLY DISAPPOINTED

Date of experience : 22 March 2024

Reply from Voyage Prive

Dear Nathalie, We apologise that you've had an experience that didn't live up to your expectations and that you haven't been put in contact with the CS team yet. I will forward your comments to the customer service team, who will be in touch to try and find a solution. Thank you, Arthur.

Highly recommended the 10 day Nile cruise

A wonderful trip on the Nile, well planned visits, excellent tour guide and good food. Transit journeys were mostly reliable.

Date of experience : 04 April 2024

Comfortable room

Comfortable room - lovely staff & delicious breakfasts. Hotel is very well placed for visiting everywhere on foot.

Date of experience : 27 March 2024

We had a fabulous time in India touring…

We had a fabulous time in India touring round Rajasthan, our guide Devain, ( not sure if thats spellt correct), was outstanding with his knowledge of all the forts and temples we visited, also the driver what skill avoiding cows and getting through absolute bedlam in the citys, there is a little down side, not all the hotels were of good standed, the distance travel each day ( part of the holiday) and the food, this is India and curry is the norm but maybe a couple of times a stake or chicken and chips, we found the holiday by the end very tyring but as an older couple our miss judgment, if your looking at this type of holiday maybe try for a slightly shorter trip.

Easy to book

Easy to book. Follow up paperwork sent promptly. Good value offer in a super hotel.

Excellent choice!!!

Always a pleasure to choose Voyage Prive!!

Date of experience : 10 April 2024

Historic hotel in centre of Florence

Excellent value trip. Interesting old hotel with 600-year history, great location near main station (with efficient new tramway from airport), and so easy to walk around the historic centre of Florence. Friendly helpful staff, plenty of quiet places to sit and read, sweet little courtyard, didn’t use the outside spa/pool as it was February, but the water was warm! Breakfast was a little uninspired, very little hot food, but lots of pastries and breads (why is Florentine bread so tasteless? Maybe as it seems to be salt-free….) Opposite the world’s oldest pharmacy and 2 minutes from the exquisite church Santa Maria Novella. Lots of great trattorias and pizzerias nearby.

Date of experience : 12 February 2024

The must-sees of Panama !!! 👌🏼

We made a tour through Panama, booked with Voyage Privé and organized by Cacao Travel Agency and it was a super fantastic trip. We saw and stayed in Panama City, Boquete, Bocas del Toro, among others. We have always had different drivers, guides, especially Assyres, Byron, Carlos, and we would like to thank these people for their efforts and one person who really stood head and shoulders above his other colleagues, namely guide Sam Brittons for his knowledge and friendliness, was huge. Keep up the good work Sam!!! and of course not to forget the people of Cacao travel and Voyage Privé for this unforgettable journey.

Date of experience : 13 February 2024

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Could you please let me know if anybody has recently traveled with this company and how they found it. Am planning a holiday with them in May.

171 replies to this topic

No, but I found some reviews:

https://www.trustpilot.com/review/www.voyage-prive.com

https://www.tripadvisor.com/ShowTopic-g1-i12290-k9789656-Voyage_prive-Bargain_Travel.html

My experience of them is a few years ago now and I found virtually everything cheaper just booking direct (which is why I unsubscribed).. What they omit to say is that their 'savings' are compared with rack rates/full price tickets which no one really pays nowadays. There might be a true bargain on their site somewhere but you'd need to be a bloodhound to find it.

This is the wrong forum to be asking these kinds of questions. The TA Holiday Travel forum is where you might find those with experience of such deals.

I've looked, but not recently, and never found a deal worth taking. Either I could better the prices by travelling independently, or found much better reviewed and higher standard hotels in the same destination at similar prices.

Just type Voyage Prive into the Search All forums for box on this forums homepage link below to find all existing forum topics on them:- https://www.tripadvisor.com.au/ForumHome

Hi Carolyn,

I noticed that you inadvertently posted your question in the Air Travel Forum, so I have moved the topic on your behalf to the Holiday Travel Forum.

Best regards,

TripAdvisor Community Moderator

reservation 102953248VPFR

I booked a hotel with Voyage Privé this morning. I immediately saw that I had made a mistake with the dates. I tried to contact them straight away, but number was always saturated. When I eventually got through the lady advised me to cancel the booking and re-book the same hotel. The cancellation fee they are asking me is 170 euros!!!! Over 30% of the total!! This is disgusting. I am hoping Voyage Privé will make a commercial gesture and or change the date free of charge... Watch this space - I will let you know!!!

It is within their power to offer a gesture of goodwill, but they don't have to if you agreed to terms that included that charge and you were outside any period they allowed for cancellation or amendment without penalty.

Please do come back and let us know what their response was.

I have used them on a number of occasions and if you are selective you can get good hotel/holiday options. Sadly I have appalling customer service and follow up with my current booking to Thailand. The difference from previous bookings is that they were all online and required no further intervention or contact with the VP team. On this trip I needed to make some enquires with them around extra leg room seats and a change to passport name. It is still not resolved over 2 weeks after booking - and we fly in less than 3 weeks. You can NEVER get through on their phone lines - average wait of 15 minutes. No follow through on actions they say they are going to take. I am so frustrated and will never use them again. Extremely sub standard

Don't do it worst customer services ever, still waiting for refund for part of trip they did not deliver 2 months on.. they are cowboys

Don't do it the worst gusto.er services ever. Half my holiday was not even booked when i arrived

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At Voyage Privé, we want to recruit the right people for the right job. Our employees are experts at this and have a clear grasp of what they have to do. They guarantee the success of our Group.

Discover some jobs at voyage privé..

PURCHASING MANAGERS

Recognised specialists in their geographical area, our purchasing managers challenge their buying team daily, maintaining a strong operational dimension. they are in charge of defining and rolling out strategy in their area and daily management of their team..

GLOBAL BUYERS

Passionate about travel and experts in tourism, our buyers unearth the best products and negotiate the best rates for our members. key players in their destinations, they are responsible for the purchasing strategy for their destination. they have a strong commercial temperament, are great negotiators, smart and enjoy a challenge..

BUYER ASSISTANTS

Our buyer assistants work hand-in-hand with buyers to ensure sales success: they are in charge of the technical creation of offers, guarantee the reliability of data and coordinate the purchasing cycle directly with suppliers., international development.

COUNTRY MANAGERS

Our country managers are true specialist e-commerce entrepreneurs and are responsible for their market: they define and roll out the business and marketing strategy with a dedicated bilingual team. they identify development opportunities and work with all the experts in the group to offer their members the best deals..

AREA MANAGERS

Area managers are experts in the market they work in. they know consumer habits inside out and follow marketing trends. they support and advise buyers in carrying out the business strategy defined for the destinations concerned. they guarantee that the products they represent are properly showcased., digital marketing.

ACQUISITION

Sea, seo, affiliate and social media specialists, our acquisition experts’ mission is to generate the maximum amount of traffic to our internet and mobile platforms. they act with a long-term roi-focused mindset and have great analytical skills..

Relationship marketing and e-mailing specialists, our CRM experts spoil our members and create a privileged and personalised relationships with them. They are rigorous, precise and also have an intuitive feeling for customer service, plus great analytical skills.

Our creatives are our artists, their job is to wow our members through images and to imagine the design of our platforms of tomorrow.

PRODUCT MANAGERS

Our product managers are ergonomics experts who participate in the development of the user experience on all our connected platforms. they intervene from identifying the need, through to producing the final product and how it evolves over time..

CONTENT EDITORS

Our content editors are the mouthpiece of voyage privé, they stage each product using words and photos to invite our members to travel., service client.

CUSTOMER SERVICE

Our advisers inform and help our members 24/7 – before, during and after their trip. they are customer relationship experts who work daily to offer all our members a unique experience and a high-quality service that is second to none. they are responsive, attentive and enthusiastic communicators who are endowed with great mental agility..

These are our builders, they develop the Group’s tools. Passionate about technology, they love to juggle all the different languages they master to perfection; they adapt quickly to changes in the environment and have great attention to detail.

These are our technical conductors, they encourage a team of develops to deliver new projects and develop new tools in record time. They love to manage complex projects and have excellent functional vision.

Our testers design and write the tests to ensure all our projects are successful. They love to challenge our developers, are ultra-rigorous and organised and have a highly developed functional vision.

Are you passionate, ambitious and want to challenge the status quo, come and join team voyage privé; you’re just what we’re looking for.  , for us, two criteria are crucial for career development within the group: commitment and merit. our international presence opens up great opportunities for promotion abroad for those with talent who wish to rise to the top..

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Catch up on your tan

Indulge in watersports, embrace the caribbean cusine, embrace nature and go for a hike.

Enjoy luxury holidays to the Caribbean with Voyage Prive and discover a world of white beaches, palm trees and turquoise seas along with some of the best seafood the world has to offer. Book online today.

With such a choice of beautiful islands in the Caribbean, you are simply spoilt for choice. From the classic sunshine of Barbados to the luxuriousness of the Bahamas and Antigua, you can find a holiday to the Caribbean that will suit your tastes and needs. With stunning beaches, crystal-blue waters and soaring temperatures, you won't want to leave.

The Caribbean is brimming with water sports activities. From jet skiing to parasailing, you can have as much fun in the water as you can on the beach. The Caribbean also offers some of the best surf spots in the world. Surfing is fun for all ages, so if you fancy giving it a try, then head to Puerto Rico, Barbados, Dominican Republic or Jamaica for the perfect waves. If you are an adrenaline seeker, then visit Barbados where you will have the opportunity to swim with sharks - it's only for the brave! Or, if you prefer swimming with something a little less intimidating, then the Bahamas is the perfect spot to swim with dolphins.

The food in the Caribbean is cooked with distinct spices and ingredients found throughout the whole region and it offers unique flavours to introduce to your palette. Make sure you try some of the well-known Caribbean cuisine dishes, including chicken kabobs, key lime pie, ribs freshly barbecued served with famous guava sauce, coconut shrimp and jerk chicken.

If you want to embrace the outdoors, one of the best places to take a hike is through a cloud forest in Puerto Rico. The El Yunque rain forest is home to the Pico del Toro, which is the highest mountain in the Caribbean. It offers spectacular views when you enjoy a hike up through the cloud forest.

If you want to experience world-class beaches, hotels, and top-class water sports and opportunities alongside delicious cuisine, then there is no better place to start your holidays to the Caribbean than with us. We choose all our luxury holidays with our customers in mind every step of the way. Sign up now for exclusive prices for holidays to the Caribbean.

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Voyage Prive Key Metrics

Company profile of voyage prive, what does voyage prive do, what sectors and market segments does voyage prive operate in, the primary business model s of voyage prive are :, funding and investors of voyage prive, how much funding has voyage prive raised till date.

Voyage Prive has not raised any funding rounds yet.

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There are no Institutional or Angel investors in Voyage Prive.

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Who are the ceo, founders and directors of voyage prive.

• Denis Philipon , Founder & CEO , is a founder of 1 company .
• Christophe Serna , Co-Founder & Corporate Business Director , is a founder of 1 company .
• David Bastian , Co-Founder , is a founder of 1 company . 1 email .

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