gstc sustainable tourism criteria

• Board Of Directors
• Organisation Chart
• Achieving Quality Tourism
• Legislation
• Corporate Governance
• Invest in Tourism
• ASEAN Economic Community
• Media Releases
• Corporate Publications
• Newsletters
• Statistics & Market Insights Overview
• Tourism Statistics
• Industries Overview
• Arts & Entertainment
• Attractions
• Dining & Retail
• Integrated Resorts
• Meetings, Incentives, Conventions & Exhibitions
• Tourist Guides
• Travel Agents
• Assistance and Licensing Overview
• Tourism Sustainability Programme (TSP)
• Singapore Visitor Centre (SVC) Network Partnership
• Grants Overview
• Licensing Overview
• Tax Incentives Overview
• Other Assistance & Resources Overview
• SG Stories Content Fund Season 2
• Marketing Partnership Programme
• SingapoReimagine Marketing Programme
• Singapore On-screen Fund
• Hotel Licensing Regulations
• Data College
• Trade Events and Activities
• Trade Events Overview
• SingapoReimagine Global Conversations
• SingapoRediscovers Vouchers
• Made With Passion
• Joint Promotion Opportunities
• Procurement Opportunities for STB's Overseas Regional Offices
• Product And Industry Updates
• Rental of F1 Pit Building
• Singapore Tourism Accelerator
• Sponsorship Opportunities
• STB Marketing College
• Tourism Innovation Challenge
• Harnessing Technology to Emerge Stronger Post COVID-19
• Tourism Transformation Index (TXI)
• New Tourism Development in Jurong Lake District
• International Trade Events
• Singapore Familiarization Trips
• EVA-Ready Programme
• Tourism Industry Conference
• Expo 2025 Sponsorship and Partnership Opportunities
• Students & Fresh Graduates
• Professionals
• Attractions Operator
• Business/Leisure Event Organiser
• Media Professional
• Tourist Guide
• Travel Agent

The Global Sustainable Tourism Council (GSTC) publishes new GSTC MICE Criteria

19 March 2024 – The Global Sustainable Tourism Council ® (GSTC ® ) is pleased to announce that the GSTC MICE Criteria have been published and are available to the public for non-commercial use. Developed for Venues, Event Organizers, and Events & Exhibitions, the GSTC MICE Criteria, developed with support from the Singapore Tourism Board (STB), will guide businesses toward implementing sustainable practices in response to the growing focus on sustainability.

The GSTC Criteria serve as the global standards for sustainability in travel and tourism. The Criteria are used for education and awareness-raising, policy-making for businesses, organizations and government agencies, measurement and evaluation, and as a basis for certification. They are the result of a worldwide effort to develop a common language about sustainability in tourism and are arranged in four pillars: (A) Sustainable management; (B) Socioeconomic impacts; (C) Cultural impacts; (D) Environmental impacts.

The GSTC MICE Criteria are the third GSTC Criteria set, in addition to the GSTC Industry Criteria (for Hotels and Tour operators) and the GSTC Destination Criteria . The GSTC Attraction Criteria are currently under development.

GSTC MICE Criteria

The GSTC MICE Criteria aim to serve as the global sustainability standards for Meetings, Incentives, Conferences and Exhibitions (MICE) businesses and provide a common understanding of sustainable practices in the MICE industry worldwide.

With the steady growth of the MICE industry coupled with the escalating demand for sustainable tourism, it is imperative to establish universal guidelines that prescribe sustainable practices to be adhered to by the various subsectors within the MICE industry. The GSTC MICE Criteria have been developed for the following subsectors: Venues, Event Organizers, and Events & Exhibitions, and are the minimum that any MICE business should aspire to attain.

“After a year of dedicated work and effort, we announce the formal release of the GSTC MICE Criteria for Venues, Event Organizers, and Events & Exhibitions. We thank the Singapore Tourism Board (STB), who has been a key contributor to its development. Let's seize this opportunity together to significantly advance the MICE industry's journey towards sustainability,” says Randy Durband, CEO of GSTC.

Yap Chin Siang, Deputy Chief Executive, Singapore Tourism Board said: “Our collaboration with the GSTC and SACEOS to develop the GSTC MICE Criteria underscores Singapore’s unwavering commitment to sustainable tourism and solidifies our position as a leading MICE destination. The MICE Criteria represents a major milestone on this journey, empowering industry players with the relevant tools to contribute to and thrive in a sustainable tourism landscape. I strongly urge all stakeholders in the MICE ecosystem to embrace the criteria and play a pivotal role in forging a greener future for global tourism.”

Singapore Tourism Board launched its MICE Sustainability Roadmap in 2022, demonstrating clear commitments towards its sustainability goals. This include launching local guidelines to provide best practices for MICE stakeholders on setting waste management goals and reducing specific types of waste, and to better manage carbon emissions. It has also worked closely with Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS), as well as public and private stakeholders, to improve the sustainability performance of organisations and explore ways to host sustainable events.

Click here to see the new GSTC MICE Criteria

The GSTC MICE Criteria will:

●        Help define sustainability in a holistic manner

●        Raise awareness of the breadth and nature of sustainability

●        Serve as the basis for certification for sustainability

●        Offer both public and private sectors a starting point by providing basic guidelines for MICE businesses to become more sustainable, including guidance for identifying more sustainable suppliers and service providers

●        Help consumers identify sustainable MICE businesses

●        Serve as a common denominator for recognizing sustainable MICE businesses, helping businesses in choosing sustainable suppliers and partners

●        Serve as basic guidelines for education and training on sustainable MICE practices

●        Demonstrate leadership that inspires others to act

Development of GSTC MICE Criteria

The GSTC MICE Criteria have been built on decades of prior work and experience around the world and take into account the numerous guidelines and standards for sustainable tourism from every continent. During the development process, criteria were widely consulted throughout the globe, in both developed and developing countries. They reflect our goal of attaining a global consensus on sustainable tourism.

The Criteria have been developed and revised by following the GSTC Standard-setting Manual v3.0 while striving to adhere to the Standard-Setting Code of the ISEAL Alliance, the body recognized to provide guidance on international norms for developing sustainability standards in all sectors. More detailed information about the process development is available here and in the GSTC MICE Criteria Development Terms of Reference (TOR) document.

GSTC MICE Criteria development process is shown below (Figure 1):

The Criteria development process was an 18-month-long journey from September 2022 to February 2024 (the formal period was 11 months, from April 2023 ). The first round of public consultation took place for two months, from June 15th to August 15th, 2023. The key findings report is available here .

After compiling and revising the second draft, a Feasibility Assessment was conducted to evaluate the suggested criteria based on a compiled draft from the GSTC Technical Team, and to assess the readability (how easy to understand the criteria are), measurability/auditability (how objective they are), and feasibility of the requirement (how likely they are to be met) of each criterion. The feasibility assessment took place from October 15th to November 15th, 2023. Organizations that took part in the Feasibility Assessment can be found in the annex below. [1]*

Revisions to the GSTC MICE Criteria draft were made after the second public consultation period that was conducted from November 24th to December 29th, 2023. Final draft and consensus were made before the final adoption and publication.

Sukumar Verma, Vice President, Industry & Enterprise, SACEOS , said: “SACEOS is proud to have been a collaborative partner with the Singapore Tourism Board in developing the first GSTC MICE Criteria. We are also honoured to be part of the GSTC MICE Advisory Group to help shape the future of sustainable MICE and business events. As the national trade association representing Singapore’s MICE industry, we are grateful to our members for their valued inputs in championing the development of this comprehensive criteria. These standards provide a clear and actionable framework for businesses and organisations in sustainable event management for Event Organisers and Venues. The GSTC MICE Criteria will be instrumental in accelerating sustainable practices throughout the MICE sector both locally and globally.”

The GSTC will launch an ‘Early Adopter Program’ for the MICE Criteria. This program will run for two years, giving industry players the opportunity to apply the Criteria in the field and form a network for knowledge and experience sharing. Information on the Program will soon be announced. If you would like to get in touch before the announcement, please contact [email protected] .

GSTC Criteria & SDGs

There is a strong relationship between the GSTC Criteria and the United Nations Sustainable Development Goals (UN SDGs). By achieving the GSTC Criteria, organizations are helping to meet the UN SDGs. Economic, environmental, and societal dimensions are all addressed by the GSTC Criteria. Destinations and organizations looking to contribute to the SDGs will find that the GSTC Criteria provide effective tools to help them rise to the challenge. Further guidance on the criteria may be found in the supporting indicators and definitions set out in the publication.

Acknowledgments

Along with GSTC and Singapore Tourism Board (STB) , the Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS), Singapore’s MICE industry association, has been a key contributor to the development of the GSTC MICE Criteria . We wish to extend our gratitude to all the organizations and individuals who participated in the development process for supporting our mission and providing their expertise and feedback.

A MICE Criteria Development Advisory Group [2]* was formed for the GSTC MICE Criteria development, which comprised ten organizations from both the public and private sectors with a proven history in organizing and hosting MICE events, to whom we wish to express our appreciation for playing a pivotal role in the development of the criteria. As well as to those who participated in the public consultation and the feasibility assessment, thank you for contributing to the development of the GSTC MICE Criteria.

Information about the GSTC MICE Criteria Development Terms of Reference (TOR) can be found in this document. More information about Criteria Development, Feedback & Revisions can be found here .

[Note: As the owner of the GSTC Criteria, the GSTC reserves the right to assess and charge fees for the commercial use of the GSTC Criteria]

____________________________________________________________

[1]* Asian Ecotourism Network, Costa Rica Tourism Board, Edinburgh International Conference Centre (EICC), ExpoCité | Ville de Québec, International Congress and Convention Association (ICCA), Japan Convention Services, Malta Tourism Authority, Marina Bay Sands, Osaka International Convention Center Corp, Resorts World Sentosa, Sentosa Development Corporation, Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS), Singapore Exhibition & Convention Bureau, Suwon Convention & Visitor Bureau, Türkiye Tourism Promotion and Development Agency (TGA).

[2]* The MICE Criteria Development Advisory Group included: Green Key Global, Osaka Convention Bureau, Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS), Sustainable Hospitality Alliance (SHA), Suwon Convention Center, Visit Berlin, Visit Oslo, Singapore Tourism Board.

About the Singapore Tourism Board

The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.

More: www.stb.gov.sg or www.visitsingapore.com    | Follow us: STB LinkedIn , STB Facebook or STB Instagram

The Global Sustainable Tourism Council® (GSTC®) establishes and manages global sustainable standards, known as the GSTC Criteria. There are three sets: Destination Criteria for public policy-makers and destination managers, Industry Criteria for hotels and tour operators, and MICE Criteria for Venues, Event Organizers, and Events & Exhibitions. These are the guiding principles and minimum requirements that any tourism business or destination should aspire to reach in order to protect and sustain the world’s natural and cultural resources while ensuring tourism meets its potential as a tool for conservation and poverty alleviation.

The GSTC Criteria form the foundation for GSTC’s assurance role for Certification Bodies that certify hotels/accommodations, tour operators, and destinations as having sustainable policies and practices in place. GSTC does not directly certify any products or services, but provides accreditation to those that do. The GSTC is an independent and neutral USA-registered 501(c)3 non-profit organization that represents a diverse and global membership , including national and provincial governments, leading travel companies, hotels, tour operators, NGOs, individuals and communities – all striving to achieve best practices in sustainable tourism.

Information for media and the press: www.gstcouncil.org/about/for-the-press/

About the Organisation

What industry does your organization fall within, what best describes the key intent of the project that your organisation is seeking funding for, is your organisation a singapore-registered legal entity, is your organisation an association, is the project able to achieve one or more of the following outcome.

• Increase no. of sailings to/from Singapore
• Increase no. of foreign cruise passengers to Singapore through sailings to/from Singapore
• Increase no. of pre/post nights for cruise passengers sailing to/from Singapore
• Increase capability of industry players via cruise-specific industry training programmes
• Strengthen the potential/ attractiveness of cruising in Singapore and/or Southeast Asia

Is the project able to achieve one or more of the following?

• Improve visitor satisfaction (especially foreign visitors)
• Increase footfall
• Increase revenue
• Significant branding and PR value

Is the project able to attract foreign visitors and contribute to foreign visitors' spend?

Who will be the main target audience of your project, is your project innovative and/or a new event in singapore with tourism potential, what best describes your project, does the event have proven track records in singapore or overseas, and/or growth in tourism value such as growing foreign visitorship, and/or enhancement of precinct vibrancy etc, does the project have a clear tourism focus (e.g. tourism-related trainings, tourism companies taking on capability development initiatives or technology companies creating technology products and services for the tourism businesses), what best describes your market feasibility study project.

Based on your selection, the following STB grant/s may be applicable for your project:

Please note that projects that have commenced prior to Singapore Tourism Board's offer may not be eligible for grant support. Examples where projects are deemed as having commenced include:

• Applicant has started work on the project e.g. tender has been called.
• Applicant has made payment(s) to any supplier, vendor or third party.
• Applicant has signed a contractual agreement with any supplier, vendor or third party.

The Global Sustainable Tourism Council (GSTC) Criteria were created to provide a common understanding throughout the world of “sustainable tourism”, and are the minimum that any tourism business should aspire to reach. They are organized around four main themes: effective sustainability planning, maximizing social and economic benefits for the local community, enhancing cultural heritage, and reducing negative impacts to the environment. They have applicability to the entire tourism industry.

The Criteria have been developed and revised while striving to adhere to the Standard-Setting Code of the ISEAL Alliance, the body recognized to provide guidance on international norms for developing sustainability standards in all sectors. The Criteria are revised every 3 to 5 years. Plans for revisions plus advance sign-up for public input into future revisions are available on www.gstcouncil.org . The website also provides information on the process and history of the Criteria development. Some of the uses of the criteria include the following:

• Serve as the basis for certification for sustainability

• Serve as basic guidelines for businesses of all sizes to become more sustainable, and help businesses choose sustainable tourism programmes that fulfil these global criteria

• Provide greater market access in the growing market for sustainable products, serving as guidance both for travellers and for travel agencies in choosing suppliers and sustainable tourism programmes

• Help consumers identify sound sustainable tourism programmes and businesses

• Serve as a common denominator for information media to recognize sustainable tourism providers

• Help certification and other voluntary programmes ensure that their standards meet a broadly-accepted baseline 

• Offer governmental, non-governmental, and private sector programmes a starting point for developing sustainable tourism requirements

• Serve as basic guidelines for education and training bodies, such as hotel schools and universities

• Demonstrate leadership that inspires others to act

The Criteria indicate what should be done, not how to do it or whether the goal has been achieved. This role is fulfilled by performance indicators, associated educational materials, and access to tools for implementation, all of which are an indispensable complement to the GSTC Criteria.

Criteria Application

It is recommended that all criteria be applied to the greatest extent practical, unless for a specific situation the criterion is not applicable and this is justified. There may be circumstances in which a criterion is not applicable to a specific tourism product, given the local regulatory, environmental, social, economic or cultural conditions. In the case of micro and community-owned tourism businesses which have a small social, economic and environmental footprint, it is recognized that limited resources may prevent comprehensive application of all criteria. Further guidance on these criteria may be found from the supporting indicators and glossary, published by the GSTC.

Performance Indicators

The performance indicators presented here are designed to provide guidance in measuring compliance with the GSTC Criteria for Hotels. This draft set of indicators will be updated periodically, as new information is developed. If you would like to suggest new indicators or other improvements, please send your suggestions to [email protected] . Combined Indicators and Criteria This document contains the Criteria and the Performance Indicators. 

GSTC Industry Criteria Indicators  

(For Hotels)

SECTION A: DEMONSTRATE EFFECTIVE SUSTAINABLE MANAGEMENT

A1 SUSTAINABILITY MANAGEMENT SYSTEM:

The organization has implemented a long-term sustainability management system that is suitable to its size and scope, addresses environmental, social, cultural, economic, quality, human rights, health, safety, risk and crisis management issues and drives continuous improvement.

A. The Sustainability Management System is clearly documented.

B. The SM System covers environmental, social, cultural, economic, quality, human rights, health and safety issues.

C. The SM System includes consideration of risk and crisis management.

D. Documentary evidence shows implementation of the SM system.

E. The SM System includes a process for monitoring continuous improvement in sustainability performance.

A2 LEGAL COMPLIANCE:

The organization is in compliance with all applicable local, national and international legislation and regulations including, among others, health, safety, labour and environmental aspects.

A. An up to date list of all applicable legal requirements is maintained.

B. Certificates or other documentary evidence show compliance with all applicable legal requirements.

A3 REPORTING AND COMMUNICATION:

The organization communicates its sustainability policy, actions and performance to stakeholders, including customers, and seeks to engage their support.

A. Regular reports are made available on sustainability performance.

B. Sustainability policies and actions are reported in external and internal communication material.

C. Communications contain messages inviting consumer and stakeholder support.

A4 STAFF ENGAGEMENT:

Staff are engaged with development and implementation of the sustainability management system and receive periodic guidance and training regarding their roles and responsibilities in its delivery.

A. Evidence is available of staff involvement with the SM System.

B. Records of courses and on-the-job training, with attendance levels, are available.

C. Staff training and guidance materials are available in accessible format (including use of minority languages where needed).

D. Staff hold certificates and qualifications in relevant disciplines/skills.

A5 CUSTOMER EXPERIENCE:

Customer satisfaction, including aspects of sustainability, is monitored and corrective action taken.

A. A customer feedback system is in place, together with analysis of the results.

B. Negative feedback and responses made to this are recorded.

C. There is evidence of corrective actions taken.

A6 ACCURATE PROMOTION:

Promotional materials and marketing communications are accurate and transparent with regard to the organization and its products and services, including sustainability claims. They do not promise more than is being delivered.

A. Images used in promotion are of actual experiences offered and facilities provided.

B. Sustainability claims are based on records of past performance.

A7 BUILDINGS AND INFRASTRUCTURE:

Planning, siting, design, construction, renovation, operation and demolition of buildings and infrastructure…

Indicators for A7 criteria relate to the buildings and infrastructure associated with the accommodation being certified.

A7.1 COMPLIANCE:

…comply with zoning requirements and laws related to protected and sensitive areas and to heritage considerations.

A. Awareness of, and compliance with, laws relating to land use and activities in the local area is demonstrated.

B. All required licences and permits are up to date.

C. Awareness of, and compliance with, non-statutory area management plans and guidance (e.g. for particular zones, design, etc.), is demonstrated.

A7.2 IMPACT AND INTEGRITY:

…take account of the capacity and integrity of the natural and cultural surroundings.

A. Site selection, design and access have taken account of visual amenity, landscape, cultural and natural heritage. B. Site selection, design and access have taken account of the protection of biologically sensitive areas and the assimilative capacity of ecosystems.

C. The integrity of archaeological, cultural heritage, and sacred sites has been preserved.

D. The integrity and connectivity of natural sites and protected areas has been preserved.

E. Threatened or protected species have not been displaced and impact on all wildlife habitats has been minimized and mitigated.

F. Water courses/catchments/wetlands have not been altered and run-off is reduced where possible and any residue is captured or channeled and filtered.

G. Risk factors (including climate change, natural phenomena, and visitor safety) have been assessed and addressed. H. Impact assessment (including cumulative impacts) has been undertaken and documented as appropriate.

A7.3 SUSTAINABLE PRACTICES AND MATERIALS:

…use locally appropriate and sustainable practices and materials.

A. Local materials, practices and crafts have been used in buildings and design where practicable and appropriate. B. Native and endemic plants obtained from sustainable sources have been used in landscaping and decoration, avoiding exotic and invasive species.

C. Plants have been selected for their ability to tolerate prevailing or anticipated conditions eg drought tolerant plants

D. Sustainable design, materials and construction practices have been used in buildings, with appropriate certification where possible.

E. Waste from construction is sorted and disposed of in an environmentally sound manner.

A7.4 ACCESS FOR ALL:

…provide access and information for persons with special needs, where appropriate.

A. Sites, buildings and activities are accessible to persons with physical disabilities and other special needs, as appropriate to the nature of the operation.

B. Clear and accurate information is provided on the level of accessibility.

C. Accessibility is certified or checked with relevant experts/user bodies.

A8 LAND WATER AND PROPERTY RIGHTS:

Acquisition by the organization of land and water rights and of property is legal, complies with local communal and indigenous rights, including their free, prior and informed consent, and does not require involuntary resettlement.

A. Land ownership and tenure rights are documented.

B. User and access rights for key resources, including land and water, are documented where applicable.

C. There is documentary evidence of communication, consultation and engagement with local and indigenous communities.

D. Evidence of free, prior and informed consent of local communities is documented, where relevant (showing no involuntary resettlement or land acquisition).

A9 INFORMATION AND INTERPRETATION:

The organization provides information about and interpretation of the natural surroundings, local culture, and cultural heritage, as well as an explanation of appropriate behaviour while visiting natural areas, living cultures, and cultural heritage sites.

A. Information/interpretation material about the natural and cultural heritage of the local area is available and provided to customers.

B. Staff are informed and trained about the natural and cultural heritage of the local area.

C. Information is provided to customers about appropriate behaviour in the local area.

A10 DESTINATION ENGAGEMENT:

The organization is involved with sustainable tourism planning and management in the destination, where such opportunities exist.

A. The organization is a member of the local Destination Management Organization or equivalent body, where such an organization exists.

B. The organization participates in partnerships between local communities, NGOs and other local bodies where these exist.

C. The organization participates in planning and management meetings and activities concerning sustainable tourism in the destination.

SECTION B: MAXIMIZE SOCIAL AND ECONOMIC BENEFITS TO THE LOCAL COMMUNITY AND MINIMIZE NEGATIVE IMPACTS  

B1 COMMUNITY SUPPORT:

The organization actively supports initiatives for local infrastructure and social community development. Examples of initiatives include education, training, health and sanitation and projects which address the impacts of climate change.

A. The organization engages with the local community in identifying needs and opportunities for support and evaluating their potential benefit/impact.

B. The level and nature of contributions made to schemes in the local community is recorded.

C. The local community is offered the opportunity to access the tourism facilities and services provided.

B2 LOCAL EMPLOYMENT:

Local residents are given equal opportunities for employment and advancement, including in management positions.

A. The proportion of total employment from persons already residing in the local community is measured and managed.

B. The proportion of employment in management positions from persons already residing in the local community is measured and managed.

C. Training is offered to local residents to enhance their employment opportunities.

B3 LOCAL PURCHASING:

When purchasing and offering goods and services, the organization gives priority to local and fair trade suppliers whenever these are available and of sufficient quality.

A. The organization regularly audits its sources of supply of goods and services.

B. The proportion of goods and services purchased from locally owned and operated businesses is measured and managed.

C. The proportion of non-locally owned or operated suppliers that are fair trade is measured and managed.

B4 LOCAL ENTREPRENEURS:

The organization supports local entrepreneurs in the development and sale of sustainable products and services that are based on the area’s nature, history and culture.

A. Locally owned businesses are given access to premises and customers for commercial activity.

B. Where appropriate, the organization provides advice and support to local service providers with whom it engages, on the quality and sustainability of their service.

C. Opportunities for joint ventures and partnerships with local entrepreneurs are considered and pursued where appropriate.

B5 EXPLOITATION AND HARASSMENT:

The organization has implemented a policy against commercial, sexual or any other form of exploitation or harassment, particularly of children, adolescents, women, minorities and other vulnerable groups.

A. The organization has a documented policy against exploitation and harassment of vulnerable groups.

B. Action is taken to communicate and implement the policy.

C. The organization engages with the local community in working against exploitation and harassment.

D. Records of employee ages are kept and show absence of any form of child labour (as defined by ILO).

E. The organization supports action against child sex tourism.

B6 EQUAL OPPORTUNITY:

The organization offers employment opportunities, including in management positions, without discrimination by gender, race, religion, disability or in other ways.

A. The organization has identified groups at risk of discrimination, including women and local minorities.

B. The proportion of employees drawn from each of these groups is monitored and is commensurate with local demographics.

C. Internal promotion includes members of these groups.

B7 DECENT WORK:

Labour rights are respected, a safe and secure working environment is provided and employees are paid at least a living wage. Employees are offered regular training, experience and opportunities for advancement.

A. The organization demonstrates awareness of, and compliance with, international labour standards and regulations.

B. Wage levels are monitored and regularly reviewed against national norms for a living wage.

C. Training records are kept for all staff, showing the level and frequency of training received.

D. Employee contracts show support for health care and social security.

E. Water, sanitation and hygiene facilities are provided for all onsite workers.

F. Employee satisfaction is monitored.

G. An employee grievance mechanism is in place.

B8 COMMUNITY SERVICES:

The activities of the organization do not jeopardize the provision of basic services, such as food, water, energy, healthcare or sanitation, to neighbouring communities.

A. The organization monitors its impact on the availability of local services.

B. A communication/feedback/grievance mechanism is in place for local communities.

C. Any reduction in availability of basic services to local communities, identified as the result of the organization’s activities, is addressed.

B9 LOCAL LIVELIHOODS:

The activities of the organization do not adversely affect local access to livelihoods, including land and aquatic resource use, rights-of-way, transport and housing.

A. Local access to livelihoods is considered in decisions about development and operations.

B. A communication mechanism is in place for local communities to report any instance of reduced access to local livelihoods.

SECTION C: MAXIMIZE BENEFITS TO CULTURAL HERITAGE AND MINIMIZE NEGATIVE IMPACTS

C1 CULTURAL INTERACTIONS:

The organization follows international and national good practice and locally agreed guidance for the management and promotion of visits to indigenous communities and culturally or historically sensitive sites in order to minimize adverse impacts and maximize local benefits and visitor fulfilment.

A. The organization demonstrates awareness of, and compliance with, existing international, national and local good practice and guidance for tourist visits to cultural sites and indigenous communities.

B. The organization engages with communities/sites in reviewing guidance and creating and agreeing additional guidelines as necessary.

C. Guidelines are effectively used and communicated. d. Particular measures are in place to avoid inappropriate interaction with children.

C2 PROTECTING CULTURAL HERITAGE:

The organization contributes to the protection, preservation and enhancement of local properties, sites and traditions of historical, archaeological, cultural and spiritual significance and does not impede access to them by local residents.

A. The organization makes and records monetary contributions to the protection of cultural heritage.

B. The organization provides in-kind or other support for cultural heritage.

C. Provision is made for local access to sites.

C3 PRESENTING CULTURE AND HERITAGE:

The organization values and incorporates authentic elements of traditional and contemporary local culture in its operations, design, decoration, cuisine, or shops, while respecting the intellectual property rights of local communities.

A. Local art/craft is reflected in design and furnishings.

B. Living cultural heritage and traditions are evident in cuisine, retail, events and other services offered.

C. Copyright and intellectual property rights have been observed and necessary permissions obtained.

D. The views of the local community have been sought on the presentation of local cultural heritage.

C4 ARTEFACTS:

Historical and archaeological artefacts are not sold, traded or displayed, except as permitted by local and international law.

A. Any use of artefacts is transparent and/or documented and reported.

B. Where artefacts are used, laws and bylaws have been identified that permit such use.

C. Visitors are prevented from removing or damaging artefacts.

SECTION D: MAXIMIZE BENEFITS TO THE ENVIRONMENT AND MINIMIZE NEGATIVE IMPACTS

D1 CONSERVING RESOURCES

D1.1 ENVIRONMENTALLY PREFERABLE PURCHASING: 

Purchasing policies favour environmentally sustainable suppliers and products, including capital goods, food, beverages, building materials and consumables.

A. A documented environmental purchasing policy is in place.

B. Preference is given to products and suppliers with environmental certification – notably with respect to wood, paper, fish, other foods, and products from the wild.

C. Where certified products and suppliers are not available, consideration is given to origin and methods of growing or production.

D. Threatened species are not used or sold.

D1.2 EFFICIENT PURCHASING: 

The organization carefully manages the purchasing of consumable and disposable goods, including food, in order to minimize waste.

A. Purchasing favours reusable, returnable and recycled goods.

B. Purchasing and use of consumable and disposable goods are monitored and managed.

C. Unnecessary packaging (especially from plastic) is avoided, with buying in bulk as appropriate.

D1.3 ENERGY CONSERVATION: 

Energy consumption is measured by type and steps are taken to minimize overall consumption. The organization makes efforts to increase its use of renewable energy.

A. Total energy used is monitored and managed.

B. Energy used per tourist/night for each type of energy is monitored and managed.

C. Renewable sources are favoured and the share of renewable energy in total energy supply is monitored and managed.

D. Equipment and practices are used that minimize energy use.

E. Goals for reducing energy consumption are in place.

F. Staff and guests are given guidance on minimizing energy use.

D1.4 WATER CONSERVATION:

Water risk is assessed, water consumption is measured by type, and steps are taken to minimize overall consumption. Water sourcing is sustainable and does not adversely affect environmental flows. In areas of high water risk, context-based water stewardship goals are identified and pursued.

A. Water risk has been assessed and documented.

B. Where water risk has been assessed as high, water stewardship goals have been determined.

C. Water used per tourist/night per source is monitored and managed.

D. Equipment and practices are used that minimize water consumption.

E. Water originates from a legal and sustainable source which has not previously affected, and is unlikely in future to affect, environmental flows.

F. Consideration is given to cumulative impacts of tourism in the locality on water sources.

G. Goals for reducing water consumption are in place.

H. Staff and guests are given guidance on minimizing water use.

D2 REDUCING POLLUTION

D2.1 GREENHOUSE GAS EMISSIONS:  

Significant greenhouse gas emissions from all sources controlled by the organization are identified, calculated where possible and procedures implemented to avoid or to minimize them. Offsetting of the organization's remaining emissions is encouraged.

A. Total direct and indirect greenhouse gas emissions are monitored and managed.

B. Carbon Footprint per tourist/night is monitored and managed.

C. Actions are taken to avoid and reduce significant annual emissions from all sources controlled by the organization.

D. Carbon offset mechanisms are used where practical.

D2.2 TRANSPORT:

The organization seeks to reduce transportation requirements and actively encourages the use of cleaner and more resource efficient alternatives by customers, employees, suppliers and in its own operations.

A. Information is provided and promoted to customers on alternative (climate friendly) transport options, for arrival, departure and during their visit.

B. Alternative transport options (e.g. bike rental, car sharing, pick-ups) for guests and staff are provided or facilitated.

C. Markets accessible by short and more sustainable transport options are favoured.

D. Local suppliers are favoured and daily operations seek to minimize transport use.

D2.3 WASTEWATER:

Wastewater, including grey water, is effectively treated and is only reused or released safely, with no adverse effects to the local population or the environment.

A. Wastewater is disposed of to a municipal or government approved treatment system, if available.

B. If suitable municipal wastewater treatment is not available, there is a system in place on site to treat wastewater (that meets international wastewater quality requirements) and ensures no adverse effects on the local population and the environment.

D2.4 SOLID WASTE:

Waste, including food waste, is measured, mechanisms are in place to reduce waste and, where reduction is not feasible, to reuse or recycle it. Any residual waste disposal has no adverse effect on the local population or the environment.

A. The amount of solid waste disposed per tourist/night is monitored and managed.

B. A solid waste management plan is in place.

C. The solid waste management plan includes actions to reduce, separate and reuse or recycle food waste.

D. Waste disposal is to a government run or approved facility and there is evidence that the facility has no negative impact on the environment or local population.

E. Solid waste disposed is measured by type and goals are in place to minimize non-diverted solid waste.

F. Guidance is given to customers and staff on minimizing waste.

D2.5 HARMFUL SUBSTANCES: 

The use of harmful substances, including pesticides, paints, swimming pool disinfectants, and cleaning materials, is minimized, and substituted when available by innocuous products ​  or processes. All storage, use, handling, and disposal of chemicals are properly managed.

A. An inventory of harmful substances has been made and material safety data sheets (MSDS) are held.

B. Action has been taken to source more environmentally friendly alternatives.

C. Chemicals, especially those in bulk amounts, are stored and handled in accordance with appropriate standards.

D. Visitors are informed about personal use of substances which may be considered harmful to the local environment (such as toxic sunscreens and repellants).

D2.6 MINIMIZE POLLUTION: 

The organization implements practices to minimize pollution from noise, light, runoff, erosion, ozone-depleting substances, and air, water and soil contaminants.

A. The potential sources of pollution covered in the criterion have been reviewed and identified.

B. The potential sources of pollution covered in the criterion are monitored.

C. Action is taken to minimize and where possible eliminate pollution from the sources covered in the criterion.

D3 CONSERVING BIODIVERSITY, ECOSYSTEMS AND LANDSCAPES

D3.1 BIODIVERSITY CONSERVATION: 

The organization supports and contributes to biodiversity conservation, including through appropriate management of its own property. Particular attention is paid to natural protected areas and areas of high biodiversity value. Any disturbance of natural ecosystems is minimized, rehabilitated and there is a compensatory contribution to conservation management.

A. The organization demonstrates awareness of natural protected areas and areas of high biodiversity value.

B. The organization provides and records monetary support for biodiversity conservation in the local area.

C. The organization provides and records in-kind or other support for biodiversity conservation in the local area.

D. The property is actively managed to support biodiversity conservation.

E. The organization is aware of, and mitigates, activity with potential to disturb wildlife and habitats.

F. Compensation is made where any disturbance has occurred.

G. Action is taken to encourage visitors to support biodiversity conservation.

H. The organization engages with local conservation NGOs.

D3.2 INVASIVE SPECIES:

The organization takes measures to avoid the introduction of invasive species. Native species are used for landscaping and restoration wherever feasible, particularly in natural landscapes.

A. Sites are monitored for presence of any invasive species.

B. Action is taken to ensure invasive species are not introduced or spread.

C. A programme is in place to eradicate and control invasive species.

D. Landscaping of sites is reviewed to consider use of native species.

D3.3 VISITS TO NATURAL SITES:

The organization follows appropriate guidelines for the management and promotion of visits to natural sites in order to minimize adverse impacts and maximize visitor fulfilment.

A. The organization is aware of, and complies with, existing guidelines for tourist visits to natural sites.

B. Guidelines are used when conducting visits and informing guests.

C. The organization engages with local conservation bodies to establish/identify issues concerning visits to particular sites.

D3.4 WILDLIFE INTERACTIONS:  

Interactions with free roaming wildlife, taking into account cumulative impacts, are non-invasive and responsibly managed to avoid adverse effects on the animals concerned and on the viability and behaviour of populations in the wild.

A. The organization is aware of, and complies with, existing local, national and international regulations and guidelines concerning wildlife interactions, including wildlife viewing.

B. The organization engages with the development and implementation of local codes and guidelines for wildlife interactions, including wildlife viewing, as required, based on advice of wildlife experts.

C. Direct interactions, in particular feeding, should not be permitted, unless specifically sanctioned by internationally accepted standards or, where standards are not available, guided by independent wildlife expert advice.

D. Measures are taken to minimize disturbance to wildlife. e. Impacts on wildlife wellbeing are regularly monitored and addressed.

D3.5 ANIMAL WELFARE:

No species of wild animal is acquired, bred or held captive, except by authorized and suitably equipped persons and for properly regulated activities in compliance with local and international law. Housing, care and handling of all wild and domestic animals meets the highest standards of animal welfare.

A. The organization is aware of, and complies with, relevant laws and regulations concerning captive wildlife.

B. Existing guidelines for specific tourism activities involving captive wildlife are implemented.

C. Personnel responsible for captive wildlife have appropriate qualifications and experience and are fully licensed.

D. The organization is aware of, and complies with, relevant laws and regulations concerning animal welfare.

E. There is regular inspection of conditions of captive wildlife and their housing.

F. There is regular inspection of conditions of domestic animals and their housing and handling.

D3.6 WILDLIFE HARVESTING AND TRADE: 

Wildlife species are not harvested, consumed, displayed, sold, or traded, except as part of a regulated activity that ensures that their utilization is sustainable, and in compliance with local and international laws.

A. The organization is aware of, and complies with, relevant laws and regulations concerning wildlife harvesting and trade.

B. Visitors are informed of regulations concerning wildlife harvesting, consumption and trade and of the need to avoid buying illegal products/souvenirs derived from threatened species of wildlife.notified by IUCN or CITES.

C. Where hunting activity is legal, it forms part of a scientifically based, properly managed and strictly enforced approach to conservation.

www.gstcouncil.org

• GSTC Mission & Impacts
• GSTC History
• Market Access Program
• GSTC Board of Directors
• Assurance Panel
• Working Groups
• GSTC Sponsors
• GSTC Members
• Recruitment
• Contact GSTC
• GSTC For the Press
• Criteria Development, Feedback & Revisions
• Sustainable Tourism Glossary
• SDGs and GSTC Criteria
• GSTC Industry Criteria
• GSTC Destination Criteria
• GSTC MICE Criteria
• Criteria Translations
• GSTC-Recognized Standards for Hotels
• GSTC-Recognized Standards for Tour Operators
• GSTC-Recognized Standards for Destinations
• Recognition of Standards (for Standard Owners)
• GSTC-Committed
• Certification for Hotels
• Certification for Tour Operator
• Certification for Destination
• Accreditation for Certification Bodies
• Accredited Certification Bodies
• Stakeholder Consultations
• What is Certification? Accreditation? Recognition?
• Sustainable Tourism Training Program (STTP)
• Upcoming Courses
• Professional Certificate in Sustainable Tourism
• Professional Certificate in Sustainable Business Travel
• GSTC Trainers and Partners
• FAQs: GSTC Training Program
• Organization Membership Application
• Destination Membership Application
• Membership Policy
• Membership Categories & Fees
• Membership Payment Options
• Webinars for GSTC Members
• Members Log In
• Upcoming Webinars
• GSTC2024 Sweden, Apr 23-26
• GSTC2024 Singapore, Nov 13-16
• Past Conferences
• Destination Stewardship Report

GreenStep Sustainable Tourism Standard is a GSTC-Recognized Standard

The Global Sustainable Tourism Council (GSTC) is pleased to announce that the GreenStep Sustainable Tourism Standard (version 2) for Lodging and Tour Operators has achieved the ‘GSTC-Recognized Standard’ status.

The GSTC-Recognized status refers to GreenStep’s Sustainable Tourism standard and means that a sustainable tourism standard or system has been reviewed by GSTC technical experts and the GSTC Assurance Panel and deemed the standard or system equivalent to the GSTC Criteria for sustainable tourism. It shows that the set of standards are based on the 4 pillars of the GSTC Criteria: Environment, Social, Cultural, and Management principles. This does not relate to the process of certification, nor to accreditation.

“GreenStep takes a very systematic approach to sustainable tourism,” says Randy Durband, GSTC CEO, “further evidenced by taking this step to ensure that their standards used for their programs for businesses complies with the globally and inclusively managed GSTC Criteria.”

“This is an incredible milestone for our organization, for our Sustainable Tourism certified business members, and for our destination partners,” says Angela Nagy, CEO of GreenStep. “Tourism businesses can use this standard to assess their level of sustainability, develop an action plan for improvement, and achieve certification, all in alignment with internationally relevant sustainable tourism goals and objectives.”

Currently, 11 destination standards , 34 hotel standards , and 32 tour operator standards have achieved GSTC-Recognized status. The status offers the market a proof that these standards adhere to international norms. GSTC Recognition does not ensure that a certification process is reliable, only that the set of standards used to certify are equivalent to the GSTC Criteria. GSTC-Recognized standard owners are encouraged to complete the accreditation process, which assures that the certification process used to apply the standard meets international best practice, transparent, and rigor. List of GSTC-Accredited certification bodies is available here .

About the GSTC

The Global Sustainable Tourism Council (GSTC) establishes and manages global sustainable standards, known as the GSTC Criteria. There are two sets: Destination Criteria for public policy-makers and destination managers, and Industry Criteria for hotels and tour operators. These are the guiding principles and minimum requirements that any tourism business or destination should aspire to reach in order to protect and sustain the world’s natural and cultural resources, while ensuring tourism meets its potential as a tool for conservation and poverty alleviation.

The GSTC Criteria form the foundation for Accreditation of Certification Bodies that certify hotels/accommodations, tour operators, and destinations as having sustainable policies and practices in place. GSTC does not directly certify any products or services; but it accredits those that do. The GSTC is an independent and neutral USA-registered 501(c)3 non-profit organization that represents a diverse and global membership , including UN agencies, NGO’s, national and provincial governments, leading travel companies, hotels, tour operators, individuals and communities – all striving to achieve best practices in sustainable tourism.

Information for media and the press: https://staging.gstcouncil.org/about/for-the-press/

About GreenStep

GreenStep provides corporate sustainability consulting, software and certifications, and works with the tourism industry under their Sustainable Tourism 2030 initiative. Through Sustainable Tourism 2030, GreenStep is supporting the global tourism sector to meet the UN Sustainable Development Goals by 2030; providing sustainability assessments, tools, training, and certifications for tourism destinations and businesses that want to measure and improve their sustainability performance.

GreenStep has worked with more than 2000 businesses and organizations since inception in 2008. GreenStep is a Certified B Corporation, is powered by 100% low-impact renewable energy with Bullfrog Power, and is Certified Carbon Neutral with Offsetters.

Information about Sustainable Tourism 2030: https://www.sustainabletourism2030.com/ Information about GreenStep: https://greenstep.ca/

Share This Story, Choose Your Platform!

Related posts.

The Global Sustainable Tourism Council launches the Early Adopter Program for the GSTC MICE Criteria

The Global Sustainable Tourism Council (GSTC) publishes new GSTC MICE Criteria

The Global Sustainable Tourism Council (GSTC) announces its First Monitoring and Evaluation Report

• Programmes Consumer Information for SCP Sustainable Buildings and Construction Sustainable Food Systems Sustainable Lifestyles & Education Sustainable Public Procurement Sustainable Tourism
• Network Members Directory Organisations

The GSTC Criteria as a touchstone for tourism businesses and destinations

• Published on January 8, 2018

External source(s)

Actors involved:

Programme(s):, share your work on sustainable consumption and production, you might also be interested in.

Circular construction. Rethinking construction processes and energy consumption in construction and buildability transformation

Circular Built Environment Working Group: exploring social dimensions and measuring circularity in the buildings and construction sector

Declaration de Chaillot at the first Buildings and Climate Global Forum

Sustainable buildings and construction, sustainable public procurement, select a language.

UN Tourism | Bringing the world closer

• All Regions

Launch of the Global Sustainable Tourism Criteria

Share this content.

• Share this article on facebook
• Share this article on twitter
• Share this article on linkedin

For press release, click here

Related Content

The fulani kitchen foundation culinary heritage village..., amadeus & un tourism joint report reveals tourism in th..., djibouti, a veritable natural aquarium, can of hospitality: tourism in all its splendor.

• Global Sustainable Tourism Council
• community members

The Global Sustainable Tourism Council (GSTC) establishes and manages global sustainable standards, known as the GSTC Criteria. There are two sets: Destination Criteria for public policy-makers and destination managers, and Industry Criteria for any tourism business but with specific performance indicators for hotels and tour operators. These are the guiding principles and minimum requirements that any tourism business or destination should aspire to reach in order to protect and sustain the world’s natural and cultural resources, while ensuring tourism meets its potential as a tool for conservation and poverty alleviation.

The GSTC Criteria form the foundation for Accreditation of Certification Bodies that certify hotels/accommodations, tour operators, and destinations as having sustainable policies and practices in place. GSTC does not directly certify any products or services; but it accredits those that do.

The GSTC is an independent and neutral USA-registered 501(c)3 non-profit organization that represents a diverse and global membership , including national and provincial governments, leading travel companies, hotels, tour operators, NGO’s, individuals and communities – all striving to achieve best practices in sustainable tourism.

Find out more about GSTC at -  https://www.gstcouncil.org/

• Sustainability systems
• ISEAL Credibility Principles
• ISEAL Code of Good Practice
• Guidance for sustainability claims
• Challenge the Label
• Other credibility tools
• ISEAL consultations
• ISEAL Innovations Fund
• Strengthening assurance to manage risk
• Leveraging data and technology innovations
• Working to better meet producer needs
• Reporting on sustainability performance
• Operating at scale
• Innovations projects
• Governments
• Researchers
• Case studies
• Explore research
• Become an ISEAL Community Member
• Sign up to ISEAL Insight
• ISEAL training
• ISEAL Global Sustainability Symposium 2024
• Sign up to our newsletter
• Search our resources
• Community Member and Insight vacancies
• Inequality and persistent poverty
• Human rights protection
• Climate, biodiversity and nature
• Improving assurance and performance monitoring
• Broadening the use of ambitious sustainability systems
• Supporting credible practice
• ISEAL collaborations
• Our mission
• ISEAL membership
• Meet the team
• Work with ISEAL
• ISEAL 2021 - 2024 strategy
• Sustainability news

The Global Sustainable Tourism Council (GSTC) publishes new GSTC MICE Criteria

The Global Sustainable Tourism Council® (GSTC®) is pleased to announce that the GSTC MICE Criteria have been published and are available to the public for non- commercial use. Developed for Venues, Event Organizers, and Events & Exhibitions, the GSTC MICE Criteria, developed with support from the Singapore Tourism Board (STB), will guide businesses toward implementing sustainable practices in response to the growing focus on sustainability.

The GSTC Criteria serve as the global standards for sustainability in travel and tourism. The Criteria are used for education and awareness-raising, policy-making for businesses, organizations and government agencies, measurement and evaluation, and as a basis for certification. They are the result of a worldwide effort to develop a common language about sustainability in tourism and are arranged in four pillars: (A) Sustainable management; (B) Socioeconomic impacts; (C) Cultural impacts; (D) Environmental impacts.

The GSTC MICE Criteria are the third GSTC Criteria set, in addition to the GSTC Industry Criteria (for Hotels and Tour operators) and the GSTC Destination Criteria. The GSTC Attraction Criteria are currently under development.

GSTC MICE Criteria

The GSTC MICE Criteria aim to serve as the global sustainability standards for Meetings, Incentives, Conferences and Exhibitions (MICE) businesses and provide a common understanding of sustainable practices in the MICE industry worldwide.

With the steady growth of the MICE industry coupled with the escalating demand for sustainable tourism, it is imperative to establish universal guidelines that prescribe sustainable practices to be adhered to by the various subsectors within the MICE industry. The GSTC MICE Criteria have been developed for the following subsectors: Venues, Event Organizers, and Events & Exhibitions, and are the minimum that any MICE business should aspire to attain.

“After a year of dedicated work and effort, we announce the formal release of the GSTC MICE Criteria for Venues, Event Organizers, and Events & Exhibitions. We thank the Singapore Tourism Board (STB), who has been a key contributor to its development. Let’s seize this opportunity together to significantly advance the MICE industry’s journey towards sustainability,” says Randy Durband, CEO of GSTC.

Yap Chin Siang, Deputy Chief Executive, Singapore Tourism Board said: “Our collaboration with the GSTC and SACEOS to develop the GSTC MICE Criteria underscores Singapore’s unwavering commitment to sustainable tourism and solidifies our position as a leading MICE destination. The MICE Criteria represents a major milestone on this journey, empowering industry players with the relevant tools to contribute to and thrive in a sustainable tourism landscape. I strongly urge all stakeholders in the MICE ecosystem to embrace the criteria and play a pivotal role in forging a greener future for global tourism.”

Singapore Tourism Board launched its MICE Sustainability Roadmap in 2022, demonstrating clear commitments towards its sustainability goals. This include launching local guidelines to provide best practices for MICE stakeholders on setting waste management goals and reducing specific types of waste, and to better manage carbon emissions. It has also worked closely with Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS), as well as public and private stakeholders, to improve the sustainability performance of organisations and explore ways to host sustainable events.

The GSTC MICE Criteria will:

• Help define sustainability in a holistic manner
• Raise awareness of the breadth and nature of sustainability
• Serve as the basis for certification for sustainability
• Offer both public and private sectors a starting point by providing basic guidelines for MICE businesses to become more sustainable, including guidance for identifying more sustainable suppliers and service providers
• Help consumers identify sustainable MICE businesses
• Serve as a common denominator for recognizing sustainable MICE businesses, helping businesses in choosing sustainable suppliers and partners
• Serve as basic guidelines for education and training on sustainable MICE practices
• Demonstrate leadership that inspires others to act

Development of GSTC MICE Criteria

The GSTC MICE Criteria have been built on decades of prior work and experience around the world and take into account the numerous guidelines and standards for sustainable tourism from every continent. During the development process, criteria were widely consulted throughout the globe, in both developed and developing countries. They reflect our goal of attaining a global consensus on sustainable tourism.

The Criteria have been developed and revised by following the GSTC Standard-setting Manual v3.0 while striving to adhere to the Standard-Setting Code of the ISEAL Alliance, the body recognized to provide guidance on international norms for developing sustainability standards in all sectors. More detailed information about the process development is available here and in the GSTC MICE Criteria Development Terms of Reference (TOR) document.

GSTC MICE Criteria development process is shown below (Figure 1):

The Criteria development process was an 18-month-long journey from September 2022 to February 2024 (the formal period was 11 months, from April 2023). The first round of public consultation took place for two months, from June 15th to August 15th, 2023.

After compiling and revising the second draft, a Feasibility Assessment was conducted to evaluate the suggested criteria based on a compiled draft from the GSTC Technical Team, and to assess the readability (how easy to understand the criteria are), measurability/auditability (how objective they are), and feasibility of the requirement (how likely they are to be met) of each criterion. The feasibility assessment took place from October 15th to November 15th, 2023. Organizations that took part in the Feasibility Assessment can be found in the annex below.

Revisions to the GSTC MICE Criteria draft were made after the second public consultation period that was conducted from November 24th to December 29th, 2023. Final draft and consensus were made before the final adoption and publication.

Sukumar Verma, Vice President, Industry & Enterprise, SACEOS, said: “SACEOS is proud to have been a collaborative partner with the Singapore Tourism Board in developing the first GSTC MICE Criteria. We are also honoured to be part of the GSTC MICE Advisory Group to help shape the future of sustainable MICE and business events. As the national trade association representing Singapore’s MICE industry, we are grateful to our members for their valued inputs in championing the development of this comprehensive criteria. These standards provide a clear and actionable framework for businesses and organisations in sustainable event management for Event Organisers and Venues. The GSTC MICE Criteria will be instrumental in accelerating sustainable practices throughout the MICE sector both locally and globally.”

The GSTC will launch an ‘Early Adopter Program’ for the MICE Criteria. This program will run for two years, giving industry players the opportunity to apply the Criteria in the field and form a network for knowledge and experience sharing.

GSTC Criteria & SDGs

There is a strong relationship between the GSTC Criteria and the United Nations Sustainable Development Goals (UN SDGs). By achieving the GSTC Criteria, organizations are helping to meet the UN SDGs. Economic, environmental, and societal dimensions are all addressed by the GSTC Criteria. Destinations and organizations looking to contribute to the SDGs will find that the GSTC Criteria provide effective tools to help them rise to the challenge. Further guidance on the criteria may be found in the supporting indicators and definitions set out in the publication.

Singapore Tourism Board partners with MakeMyTrip

Centara meets GSTC Criteria and receives approval for Certification from Bureau…

Singapore Tourism Board launches global MICE campaign 

Singapore Tourism Board and Traveloka sign MoU to target travellers from Thailand and…

Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you design and create an advertising campaign

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

Yes, contact me I want to download the media kit

Comments are closed.

LATEST STORIES

Samar Province, DOT tout 3 new tourism circuits

Sustainable pathways with the ‘JW Garden’ at JW Marriott Khao Lak, Thailand

Check in for the Official Launch of Hengqin's 2024 Global Investment Promotion Campaign

Bob W unveils Tallinn's newest gem: A tech-infused oasis in Arter Quarter

Welcome, Login to your account.

Sign in with Google

Powered by wp-glogin.com

Recover your password.

A password will be e-mailed to you.

Welcome back, Log in to your account.

SIGN UP FOR FREE

Be part of our community of seasoned travel and hospitality industry professionals from all over the world.

• LOGIN / SIGN UP
• Middle East
• UK & Europe
• USA & Canada
• Hospitality
• HR & Careers
• Luxury Travel
• MICE (Meetings, Incentives, Conferencing, Exhibitions)
• Travel Tech
• Travel Agents
• Airlines / Airports
• Conferences
• Cruising (Ocean)
• Cruising (River)
• Destination Management (DMC)
• Hotels & Resorts
• Hotel Management Company
• Hotel Technology
• HR / Appointments
• Meetings, Incentives, Conferencing, Exhibitions (MICE)
• Travel Agents (all)
• Travel Technology
• Tourism Boards
• Industry appointments
• Travel Bloggers
• Podcasts – Features
• How to join
• RSVP Portal
• Event Photos/Videos
• Competitions
• Search for Jobs
• Destination NaJomtien BanAmphur BangSaray *NEW*
• จุดหมายปลายทาง นาจอมเทียน หาดบ้านอำเภอ บางเสร่ *NEW*
• South Australia Reward Wonders *NEW*
• Ponant Yacht Cruises and Expeditions
• Encore Tickets (Chinese Guide)
• Affordable Luxury in Thailand by Centara Hotels
• Rising Above the Oridinary by Conrad Bangkok
• The Best of Thailand
• Who is IWTA
• Philippines
• Recommend Someone
• Recommend yourself
• IWTA AWARDS
• TRAVEL CLUB

• Why We’re Different
• Join Our Team
• Strategic Alliances
• Why Tourism
• Strategic Planning
• Tourism Development
• Workforce Development
• Destination Management
• Destination Marketing
• Solimar DMMS
• Creative Portfolio
• Testimonials
• Tourism for Development Blog
• Case Studies
• Useful links

Global Sustainable Tourism Criteria

Promoting and implementing universal sustainable tourism principles around the world.

• Client: Global Sustainable Tourism Council
• Partners: United Nations Foundation, United Nations Environment Programme (UNEP), Rainforest Alliance, Sabre Holdings, Travelocity, Expedia Inc., United Nations World Tourism Organization (UNWTO)
• Project Duration: March 2007 – May 2009

Project Description 

Sustainable tourism is on the rise: consumer demand is growing, travel industry suppliers are developing new green programs, and governments are creating new policies to encourage sustainable practices in tourism. But what does sustainable tourism really mean? How can it be measured and credibly demonstrated to build consumer confidence, promote efficiency, and fight greenwashing? In order to mainstream sustainable tourism it must be easy to understand for tourists and tourism businesses alike. There must be educational tools and market access mechanisms to drive learning about sustainability as well as create tangible financial incentives.

The Global Sustainable Tourism Criteria were developed as part of a broad initiative managed by The Partnership for Global Sustainable Tourism Criteria (GSTC Partnership), a coalition of over 40 organizations working together to foster increased understanding of sustainable tourism practices and the adoption of universal sustainable tourism principles. In an effort to come to a common understanding of sustainable tourism, the GSTC Partnership—initiated by the Rainforest Alliance, the United Nations Environment Programme (UNEP), the United Nations Foundation, and the United Nations World Tourism Organization (UNWTO)—developed a set of baseline criteria organized around the four pillars of sustainable tourism: effective sustainability planning; maximizing social and economic benefits to the local community; reduction of negative impacts to cultural heritage; and reduction of negative impacts to environmental heritage. For more information please visit http://www.gstcouncil.org/.

Major Activities

To initially develop the Criteria, Solimar supported the partnership through consultation with sustainability experts and the tourism industry and reviewed more than 60 existing certification and voluntary sets of criteria already being implemented around the globe. Major activities include:

• Establishing partnerships:  formed a coalition of relevant stakeholders to come together to develop, adopt, and promote universal sustainable tourism criteria.
• Increasing awareness of sustainable tourism:  creating and disseminating educational materials based on the criteria to help tourism businesses understand sustainable best practices.
• Developing Indicators:  creating a set of measurement resources for the criteria so that certification programs and businesses can begin a measurable form of criteria implementaion
• Building capacity:  creating a self-assessment tool for to guide businesses through the process of implementing sustainable best practices and providing guidelines for education and training bodies such as universities to follow and use.

The Global Sustainable Tourism Council (GSTC) serves as the international body for fostering increased knowledge and understanding of sustainable tourism practices, promoting the adoption of universal sustainable tourism principles and building demand for sustainable travel. This is accomplished through the work executed by its diverse programs: international standard-setting, destination stewardship, education and training, market access, and accreditation. Solimar has supported the GSTC through:

• The development of a dynamic and interactive website that serves as an educational hub for tourism businesses on how to become more sustainable and acquire the resources necessary to initiate, increase, or improve their sustainable operations.
• The creation and implementation of a comprehensive social media strategy
• An open source self-assessment tool for businesses to measure their current operations against the GSTC and identify areas of improvement.
• Ongoing technical support for detailed global consultation of tourism stakeholders

Related Stories

Solimar Continues Support for the Global Sustainable Tourism Criteria

This year marks Solimar’s fifth year working on the Global  Sustainable Tourism Criteria – a groundbreaking set of voluntary guidelines created to provide an international understanding of sustainable tourism. The long term goal: strengthen consumer confidence in  the tourism industry’s sustainability claims and provide a clear path for tourism business seeking more sustainability in their […]

Sustainable Tourism? Responsible Tourism? Ecotourism? What’s the Difference? And Should I Care??

Ahh, the age-old problem of semantics. The International Ecotourism Society says that ecotourism is, “Responsible travel to natural areas that conserves the environment and improves the well-being of local people.” ResponsibleTravel.com defines responsible tourism as, “Holidays that care about local communities and culture as well as wildlife conservation and the environment.”  According to the United States Agency for International […]

Searching for a Sustainable Destination Management Model in Jordan

One of the greatest challenges facing destinations around the world is finding a way to bring together tourism stakeholders to work collaboratively to develop, manage, and market their tourism destination.  It’s widely understood by tourism professionals that Destination Management Organizations (DMOs)play a key and important role in connecting the tourism industry and serving as an advocate […]

To revisit this article, visit My Profile, then View saved stories .

The Best Destinations for Sustainable Travel

By Nicole Kliest

When it comes to sustainability, travel can feel like a double-edged sword. On one hand, exploring the world helps to cultivate empathy towards new cultures and can lead to radical change. On the other, the potential emissions from hopping on a plane and touring around a destination is at odds with a cleaner planet. This is why there’s no silver bullet solution to making travel more sustainable —it’s nuanced.

“When talking about a sustainable destination, different factors come into play,” explains Roi Ariel, the general manager at The Global Sustainable Tourism Council (GSTC), an organization that sets global standards for sustainability in travel and tourism. “The management teams at destinations considered sustainable understand that ‘sustainability’ is a journey that is never complete.” Therefore, a dynamic approach is surely the way forward, with considerations stretching from sustainable management and socioeconomic implications to cultural and environmental impacts.

“I think what makes a hotel obviously sustainable from a guest perspective is conscious communication regarding all their initiatives to make their operations more sustainable,” says Few & Far co-founder Sarah Dusek, adding that “if a hotel isn’t talking about their initiatives, chances are they don’t have any.” There are baseline considerations that should already be put in place, such as minimizing (or eliminating) single-use plastics and the implementation of eco-friendly products such as soaps and cleaning products. “Conscious connection with sourcing of food is something I also expect to see,” Dusek says, noting the more local the better. Energy efficiencies and waste management strategies are also paramount, she notes, and often incorporate alternate, innovative sources such as solar power.

More broadly speaking, we can look to entire regions as sustainable travel destinations that prioritize conscientious tourism simply by checking for accreditations, like the GSTC certification. “Türkiye for example, has taken a big step towards sustainability as a destination,” Ariel says, noting that the country has developed the first mandatory national program for accommodations based on the GSTC criteria. “From 2023 through 2030, all accommodations in Türkiye must be certified through a GSTC-Accredited Certification Body.”

Keeping these complexities in mind, scroll below to explore eight unique sustainable travel destinations destinations this year, from biodiverse Costa Rica to the remote arctic shorelines of Norway.

Bawah Reserve , Indonesia

By Lorena Meouchi

By Elise Taylor

Six islands, 13 beaches, three lagoons, and 100 hectares of lush forest comprise the remote Anambas Islands situated in the South China Sea. Bawah is the first island in Indonesia to be powered by a renewable microgrid and is also certified as a five-star resort under the Singing Blue WWF program. Guests who journey to the otherworldly reserve can witness the property’s 18 floating solar platforms (enough to service most of the island’s energy needs) and can dine at the restaurants with produce that comes from their own permaculture vegetable and herb gardens. 98 percent of Bawah Reserve’s employees come from Indonesia and each month, their so-called ‘ECOmmittee’ strategizes on initiatives ranging from turtle conservation to beach clean-ups.

Rwanda , Africa

For the ultimate bucket list adventure that slots in well with sustainability-focused travel, gorilla trekking in Rwanda ranks high on the list. The country is already well-regarded for its commitment to conservation and responsible tourism, and Dusek’s Few & Far itinerary supports rural communities in the Masai Mara in Kenya as well as rural female empowerment through female tracking, guiding, and porter teams. While on the trip, guests will also be introduced to the Mara Conservancy Canine Anti-Poaching Unit to learn about how their trip supports the company’s mission.

Peninsula Papagayo , Costa Rica

Costa Rica has long been a leader in sustainable tourism, having set goals to be the first carbon neutral country in the world and producing nearly 93 percent of its electricity from renewable resources. Peninsula Papagayo is located in the northwestern province of Guanacaste and is home to one of the largest dry tropical forests in Central America. The 1,400-acre resort community is hyper-focused on sustainability, with a committee structure made up of six different entities. While initiatives range—from opening a child care clinic to conservation of archaeological sites—their home gardens project ( huertas caseras ) is especially of note; it empowers local families to grow vegetables and legumes on their own land using drip irrigation (a necessity due to the uniquely dry climate), also supplying produce for the restaurants at properties like the Four Seasons Resort Peninsula Papagayo, Costa Rica .

Lyngen Alps , Norway

Finally check the northern lights off your list this year with a visit to the Lyngen Alps, a breathtaking destination beloved for its rugged mountain peaks and pristine wilderness. The region concentrates its sustainability efforts on employment, nature conservation, and local culture, while encouraging visitors to choose accommodation that funnels back into these initiatives. The Aurora Lodge (exclusive to luxury tour operator Black Tomato) is nestled in the heart of the Norwegian wilderness overlooking the Norwegian Sea on over 200,000 square meters of private, protected land. All native trees including birch, pine, and fir have been preserved, providing shelter for local elks and enriching the lodge’s natural surroundings.

Lake Lucerne , Switzerland

For a spa getaway that replenishes both you and the planet, head for Bürgenstock Hotels & Resort in Switzerland. This tranquil property on Lake Lucerne received the Green Globe certification, the ‘Swisstainable’ classification Level 3 from Switzerland Tourism, and was recognized as one of The Leading Hotels of the World’s Sustainability Leaders. Their primary efforts are focused on environmental protection, historic preservation, and social responsibility. (For example: the resort uses a unique energy system that uses deep, cold lake water to cool and heat the entire property.) Guests can partake in immersive experiences celebrating sustainability efforts like regenerative dining tasting menus and harvesting honey from the resident beehives.

Bhutan made headlines when it announced its ‘ High Value, Low Volume’ tourism strategy, which centers on attracting mindful, responsible visitors. (They’ve also introduced a Sustainable Development Fee for those entering.) If a country that’s over 70 percent covered by forest sounds up your alley, head for this Buddhist kingdom in the striking Himalayas on a curated journey with GeoEx . The itinerary includes breakfast with monks, wandering around monasteries, hiking through hidden valleys, and wellness treatments like a Bhutanese herbal body scrub at the Six Senses Lodge .

Tetiaroa , French Polynesia

There’s nowhere in the world quite like French Polynesia , with its turquoise-tinted waters and lush mountainous landscapes rivaled only by rich cultural traditions and local culinary scene. Set your sights on The Brando , a luxury resort anchored by Marlon Brando’s original vision for sustainable tourism to French Polynesia. It was the first resort in the world to obtain LEED Platinum certification and a few on-property initiatives include airstrip solar panels for energy and hot water heating, wastewater irrigation, and a Sea Water Air Conditioning program. While vacationing here, go on a naturalist-led tropical safar i or take a bird tour to spot local breeds like boobies, terns, and egrets.

San Pedro de Atacama , Antofagasta, Chile

Tucked away in the high northern deserts of Chile lies Tierra Atacama , a luxury escape that’s widely considered a South American leader in renewable energy and sustainability. This picturesque region is beloved for its distinct landscapes, from sand dunes and hot springs to canyons and geysers. The property’s initiatives embrace these natural surroundings through solar power, on-site water sourcing, and community engagement. It was one of the first hotels on the continent to produce solar-powered electricity and is capable of supplying 100 percent of its water needs.

More Great Living Stories From Vogue

The Best Places in the World for Solo Travel

Candice Bergen on What It Was Really Like to Attend Truman Capote’s Black and White Ball

Never miss a Vogue moment and get unlimited digital access for just $2 $1 per month.

The Curious Case of Kate Middleton’s “Disappearance”

Sofia Richie Grainge Is Pregnant! And It’s a….

Get updates on the Met Gala

By signing up you agree to our User Agreement (including the class action waiver and arbitration provisions ), our Privacy Policy & Cookie Statement and to receive marketing and account-related emails from Vogue. You can unsubscribe at any time. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

• GSTC Mission & Impacts
• GSTC History
• Market Access Program
• GSTC Board of Directors
• Assurance Panel
• Working Groups
• GSTC Sponsors
• GSTC Members
• Recruitment
• Contact GSTC
• GSTC For the Press
• Criteria Development, Feedback & Revisions

Sustainable Tourism Glossary

• SDGs and GSTC Criteria
• GSTC Industry Criteria

GSTC Destination Criteria

Gstc mice criteria.

• Criteria Translations
• GSTC-Recognized Standards for Hotels
• GSTC-Recognized Standards for Tour Operators
• GSTC-Recognized Standards for Destinations
• Recognition of Standards (for Standard Owners)
• GSTC-Committed
• Certification for Hotels
• Certification for Tour Operator
• Certification for Destination
• Accreditation for Certification Bodies
• Accredited Certification Bodies
• Stakeholder Consultations
• What is Certification? Accreditation? Recognition?
• Sustainable Tourism Training Program (STTP)
• Upcoming Courses
• Professional Certificate in Sustainable Tourism
• Professional Certificate in Sustainable Business Travel
• GSTC Trainers and Partners
• FAQs: GSTC Training Program
• Organization Membership Application
• Destination Membership Application
• Membership Policy
• Membership Categories & Fees
• Membership Payment Options
• Webinars for GSTC Members
• Members Log In
• Upcoming Webinars
• GSTC2024 Sweden, Apr 23-26
• GSTC2024 Singapore, Nov 13-16
• Past Conferences
• Destination Stewardship Report

GSTC Industry Criteria for Hotels & Tour Operators

The Global Sustainable Tourism Council (GSTC) Criteria were created to provide a common understanding throughout the world of “sustainable tourism”, and are the minimum that any tourism business should aspire to reach. They are organized around four main themes: effective sustainability planning, maximizing social and economic benefits for the local community, enhancing cultural heritage, and reducing negative impacts to the environment. They have applicability to the entire tourism industry.

The Criteria have been developed and revised while striving to adhere to the Standard-Setting Code of the ISEAL Alliance, the body recognized to provide guidance on international norms for developing sustainability standards in all sectors.

The GSTC Industry Criteria (GSTC-I) is the 3rd version of the GSTC Criteria for the Tourism Industry. The first version (GSTC-H&TOv1) was released in 2008, and the second version (GSTC-H&TOv2) was released in 2012. The Revision Report is available for those that wish to examine the main changes made from the H&TOv2 Criteria to the Industry Criteria.

Some of the uses of the criteria include the following:

• Serve as the basis for certification for sustainability
• Serve as basic guidelines for businesses of all sizes to become more sustainable, and help businesses choose sustainable tourism programs that fulfill these global criteria
• Provide greater market access in the growing market for sustainable products, serving as guidance both for travelers and for travel agencies in choosing suppliers and sustainable tourism programmes
• Help consumers identify sound sustainable tourism programs and businesses
• Serve as a common denominator for information media to recognize sustainable tourism providers
• Help certification and other voluntary programs ensure that their standards meet a broadly-accepted baseline
• Offer governmental, non-governmental, and private sector programs a starting point for developing sustainable tourism requirements
• Serve as basic guidelines for education and training bodies, such as hotel schools and universities
• Demonstrate leadership that inspires others to act

The GSTC Criteria indicate what should be done, not how to do it or whether the goal has been achieved. This role is fulfilled by performance indicators, associated educational materials, and access to tools for implementation, all of which are an indispensable complement to the GSTC Criteria.

The GSTC Industry Criteria has two sets of suggested Performance Indicators:

Gstc industry criteria + suggested performance indicators for hotels.

The performance indicators presented are designed to provide guidance in measuring compliance with the GSTC Industry Criteria for Hotels.

GSTC Industry Criteria + suggested performance indicators for Tour Operators

The performance indicators presented are designed to provide guidance in measuring compliance with the GSTC Industry Criteria for Tour Operators.

There are three sets of the GSTC Criteria. The second set is the GSTC Destination Criteria, which relates to sustainable management of Tourism Destinations. GSTC Destination Criteria

The third set is the GSTC MICE Criteria, which relates to sustainable management of Venues, Event Organizers and Events & Exhibitions. GSTC MICE Criteria

GSTC Criteria Translations

The GSTC Criteria are used for a variety of applications (education and awareness-raising, policy-making for businesses and government agencies and other organization types, measurement and evaluation, and as a basis for certification). Therefore, the GSTC Criteria have been translated into many languages, available to the public to download on the GSTC website: Translations of the GSTC Criteria in other languages

GSTC has compiled a glossary in order to combat possible confusion as well as provide additional clarity to many of the concepts illustrated in the GSTC Criteria. GSTC Sustainable Tourism Glossary: Definitions of Important Terms

Commercial use of the GSTC Criteria

The GSTC encourages broad use and application of the GSTC Criteria, which are available from this website free of charge for their non-commercial use. However, the GSTC reserves the right to assess and charge fees for the commercial use of the GSTC Criteria.

'My misery, your paradise': The problem with tourism in the Canary Islands

Protesters have taken increasingly extreme measures, with one group going on an "indefinite" hunger strike.

News reporter @jos_franks

Saturday 27 April 2024 08:44, UK

A wave of demonstrations have swept the Canary Islands as locals protested against a tourism model they say has plundered the environment, priced them out of housing and forced them into precarious work.

The seven main Canary Islands are home to 2.2 million people - and welcomed almost 14 million international visitors in 2023, up 13% from the previous year.

The protests were not aimed at individual tourists, activists say, but at the governments that have created a system that skews so much in favour of investors at the expense of local communities.

The tourism industry accounts for 35% of gross domestic product (GDP) in the Canary Islands and local residents who spoke to Sky News agree the islands can't survive without tourism.

But they are also questioning whether local communities and the environment can survive if things stay the way they are.

What's the problem? Tourism is a 'cash cow' - but not for locals

If you're looking for what's behind the wave of protests, you need to look back decades, Sharon Backhouse tells Sky News.

Along with her Canarian husband, she owns GeoTenerife, which runs science field trips and training camps in the Canary Islands and conducts research into sustainable tourism.

The tourism model in the Canary Islands hasn't been updated since before the tourism boom of the 1980s, when the islands were "trying desperately" to attract investment, she explains.

The answer back then was a model that was "incredibly generous" to investors, who only pay 4% tax and can send the profits earned in the Canaries back to the firm's home country, Ms Backhouse explains.

But the model hasn't changed.

That's created a situation where "more and more of these giant, all inclusive resort hotels" are being built, and the proceeds of this "incredible cash cow" aren't shared equitably with the local population, she says.

"It is absurd to have a system where so much money is in the hands of a very few extremely powerful groups, and is then funnelled away from the Canary Islands," she says.

"We're seeing really low salaries, zero-hour contracts and awful working conditions in some of these hotels."

Ms Backhouse was at the 20 April protest in Tenerife and says she has "never seen anything like it" in terms of Canarians being united for a single cause.

'My misery, your paradise'

Earlier this year there was a spate of graffiti in Tenerife.

Andy Ward, director of Tenerife Estate Agents, tells Sky News the media coverage of a smattering of "tourists go home" graffiti has been "100x greater than the on-the-ground reality", where there is little visible animosity.

But there was one spray-painted message that sums up the gulf between Canary Islands residents and the tourists who flock there: "My misery, your paradise".

More than a third of the population of the Canary Islands - nearly 800,000 people - are at risk of poverty or social exclusion, according to a recent report from the environmental group Ecologists in Action.

The average wage for restaurant staff and cleaners is between €1,050 and €1,300 a month, Mr Ward says, while the cost of renting an apartment can be almost as much.

'Shanty towns' in the shadow of luxury

One of the main issues is the dearth of affordable or social housing, Mr Ward says.

"The governments here have completely neglected this need, instead selling land for more hotels and selling land for luxury villas and high-end apartments, which locals are unable to afford."

What has caused anger is property managers renting out properties to tourists that are "completely inappropriate and inadequate", such as small apartments in residential buildings.

Please use Chrome browser for a more accessible video player

The regulations on short-term lets "are a complete mess and a mish-mash", he says. Landlords aren’t incentivised to let their properties long-term because they must sign up to long leases, and if tenants default on the rent it can take 18 months to evict them.

His views are echoed by Kris Jones, a British citizen who was born in Tenerife, taking over the bar his parents owned in Playa de la Americas, the Drunk’n Duck.

Many hotel employees are forced to live in the multiple motorhome sites that have popped up around the south of the island because they can’t afford anything else, he says.

"Shanty towns" is what Ms Backhouse calls them, built in the shadow of "uber luxury hotels".

Mr Jones questions why planning permission has been granted to hotels without ensuring their employees will be able to live nearby.

He says the idea the island's population hates foreign visitors is "utter garbage".

He stresses that the protests were against the government - not tourists.

"It's nothing to do with the behaviour of British tourists, and isn't even part of the agenda at all," he tells Sky News.

Hunger strike to stop hotels

Protesters say they are having to take increasingly drastic actions to have their voices heard.

Subsequently six members of Canarias Se Agota - which translates to the Canary Islands Are Exhausted - have been on hunger strike since 11 April.

As well as demanding a halt to new tourism developments and a limit to the number of visitors, the campaigners want to stop the development of two luxury resorts in Tenerife.

Both developments faced legal hurdles on environmental grounds that had paused construction, but stop work orders were lifted earlier this year.

Campaigners maintain the developments breach environmental laws - claims the developers deny - and have committed to continuing the hunger strike until the government intervenes, despite some strikers needing hospital treatment.

The hunger strikers, who have not been named, were among fellow protesters on the streets of Tenerife on 20 April.

A spokesperson for the campaign said: "If anything happens to any of our comrades... you (Fernando Clavijo - president of the Canary Islands) will have to face the fury of the people."

The strikers met with the Canary Islands president on 23 April, but their demands were rejected.

Representatives of the strikers said on 26 April the "medical condition of the six is deteriorating, but they are determined to continue" until their demands are met.

Be the first to get Breaking News

Install the Sky News app for free

Protesters are also demanding "access to respectable housing", an "eco-tax" and "immediate measures to put an end to the raw sewage discharges into the sea".

Salvar La Tejita, an environmental organisation which helped organise the mass protest, says: "It is vital to clarify that these protests are not against the tourists or tourism in general, but are against the political class, administrations, hotel chains, and constructors who are jointly responsible for the unsustainable circumstances which Tenerife is now in.

"This platform is not in any way responsible for the graffiti messages 'Tourists Go Home' which have been sprayed in and around many tourist resorts.

The environmental cost of tourism

The Canary Islands are a "biodiversity jewel in the Atlantic", Ms Backhouse says - but they haven't been fully protected or valued.

Politicians in the past have said the development of the controversial resorts can't be stopped "just because of a weed", she says.

"These aren't just weeds. What they're actually doing is interfering with an ecosystem which will have difficulty surviving if you plonk a resort right in the middle of it."

The building of these resorts has an environmental costs as "beautiful landscapes are cemented over", Ms Backhouse says - and the cost only mounts once they open.

"The problem with these resorts is that we just don't have enough resources in terms of water, what happens to all the rubbish, how is it all recycled.

"Locals are feeling disenfranchised from their spaces because it all becomes tourist territory.

"Towns and villages that locals grew up in or would go on holiday in suddenly are completely unrecognisable."

What solutions are on the table?

One of the proposals is a tourist tax which would be invested in protecting the environment.

Ms Backhouse says the hotel industry is against it and the government is nervous about it - but GeoTenerife's research indicates it wouldn't put tourists off.

"I think the reality is very few people will cancel their holiday because they have to pay a little bit of money that goes towards protecting the landscapes they're coming to see."

Hoteliers have proposed instead putting up IGIC, which is similar to VAT, but Ms Backhouse says that isn't welcomed by campaigners "because again, that just puts the onus on the locals to prop up the system".

A tourist tax is one part of the answer to protect the environment, but it doesn't answer the question of job insecurity and unaffordable housing.

Ms Backhouse says it is encouraging to see solutions proposed, but "it's going to take something far more wide-ranging to put this train on a more sustainable track".

Impending crackdown on holiday homes

A draft law is expected to be passed this year which would ban newly built properties from becoming short-term rentals and toughen up the rules for existing properties.

It comes as official figures show the number of rental beds on the island reached 220,409 in March this year - an increase of more than 40,000 from the same point in 2023.

Canaries regional tourism chief Jessica de Leon told the Reuters news agency that enforcement support for the islands' 35 inspectors is key to the success of the new rules.

"We are going to empower [the police] so that they can act when fraudulent behaviour is detected in homes," she said, adding that the plan could involve 1,300 people, which would include all of the islands' police forces.

"The first step is to contain the growth, the second is to clean up [existing listings]," said Canaries director of tourism Miguel Rodríguez.

An example of the crackdowns to come occurred on 16 April, when police raided a property in Tenerife after its owner was reported for listing the building's rooftop as a campsite on Airbnb, offering renters tents for €12 (£10) a night.

Read more: Tourist dies after falling into sea in Tenerife Why are university students protesting in the US?

The plans have not proved popular with landlords, who would be forced to comply with the new rules within five years.

"Everything that the government is trying to impose is problematic," says a spokesperson for Ascav, the Canary Islands Vacation Rental Association, adding it is "the most restrictive" legislation of its kind in Europe.

They believe around 95% of the existing holiday homes that abide by current laws will not be able to meet the new criteria, which includes getting consent from local authorities to open, meeting higher energy classification thresholds, having a minimum surface area and more in a long list of "impossible compliance".

"The consequences will be immediate," they warn. "If holiday homes are banned on the islands, visitors who demand this type of accommodation will choose other destinations, Canary Islanders will be even poorer, bars, restaurants, rent a cars, supermarkets, leisure activities, etc. will lose economic activity. Undoubtedly, we all lose."

Keep up with all the latest news from the UK and around the world by following Sky News

Ascav acknowledges "something is going wrong" for the island's economy, but argues it's not down to those providing holiday homes, nor the tourists Canarians "love".

"The message is for our governments, for their passivity, incompetence and lack of planning," they say.

"They are the ones that have allowed that the resources of tourism has not to been shared with the local population. Locals has been excluded because governments preferred permitting to exploit the territory and tourism to the maximum, without any return for the islands and their inhabitants.

"The solution is to listen to ourselves, to listen to our visitors, to listen and protect to the Canary islanders, to integrate, to plan, to be sustainable, to grow with, not at the expense of, to be responsible for the territory and the well-being of its people, to diversify, to ensure the quality of the destination.

"Our problems have to be resolved by politicians, but they lack will and predisposition, that's why we are fed up."

What have politicians said?

The islands' president said the day before the 20 April protests that he felt "proud" the region is a leading Spanish tourism spot, but acknowledged more controls are needed.

"We can't keep looking away. Otherwise, hotels will continue to open without any control," Fernando Clavijo told a news conference.

Two days after the protest, Mr Clavijo posted on X saying: "What happened last Saturday in the streets of Canarias leaves a message that we share. Canarias has to review its model, where we want to go.

"It had to be done during the pandemic, but it is a challenge that we assumed and on which we are already working with the councils, with the city councils and that we must face as a whole in society."

He has called a meeting of island presidents and Canary Island administrators on 30 April in the hope of finding a solution.

Related Topics

• Canary Islands