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Is a travel agent worth it the pros and cons.

Travel experts agree there are several advantages to hiring a vacation planner.

The Pros & Cons of Using a Travel Agent

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A travel agent can save you money and time.

Need to pivot your trip plans but don't want to deal with the extra time, money and hassle of rebooking flights and accommodations on your own? That's just one area where a knowledgeable travel agent (also commonly known as a travel advisor) can help. Read on to discover the other benefits – as well as the downsides – of using a travel agent, so you can confidently decide whether or not a travel agent is worth it for your next trip.

The Pros of Using a Travel Agent

Travel agents can save you money – and get you other perks.

"In some cases, you'll actually get a better  deal by working with a travel agent," says Jackie Steele, travel expert at MagicGuides . "This could be in the form of a cruise onboard credit (free spending money to use on the ship), access to special agency/group rates, or even just learning about a discount you qualify for but weren't aware of." The best agents will even keep an eye on new discounts as they're announced and apply them to your trip even after you've booked, he notes.

Travel agents handle all the details

Hotel room? Booked. Dinner reservations? Made. Tour tickets? Ready to go. A travel agent handles every detail of your vacation itinerary. "The traveler still gets to be involved in the fun part of dreaming up ideas and providing their travel wishes, while we take and perfect them," says Jessica Parker, founder of Trip Whisperer .

Molly McShea, owner and travel advisor at McShea Travel , points out that travel agents can also help with timing logistics. "Travel agents know how many days should be spent in each destination, which tours go together, and how many things you should do in a day," she says, adding that crafting an itinerary can be challenging if it's not something you regularly do. Additionally, travel agents can help you choose the best time to visit your preferred destination(s) based on seasonality and your budget, and sift through travel insurance policies to find the best option for your needs.

Travel agents can provide local expertise

"A travel advisor's industry connections and relationships provide added value to their clients," says Valerie Edman, a luxury travel advisor and agency owner at Cultured Travel LLC. She says when working with a travel agent, travelers gain access to a global network of connections including:

• In-destination specialists who work exclusively with travel advisors and can connect travelers with unique, off-the-beaten-path experiences they wouldn't otherwise know about
• Exclusive experiences not available to the general public

You'll avoid surprise fees

When deciding if a travel agent is worth it for you, remember this: A reputable agent can guarantee you won't encounter any surprise fees on accommodations and activities once your trip is booked.

You'll have someone to troubleshoot unexpected travel issues

A travel advisor is essentially your personal vacation concierge. "Because they've been around for so long, agents really know what to look for," says Christopher Elliott , a consumer advocate and journalist. "Travel agents are among the first to know about flight cancellations and delays , making it easy for them to rebook itineraries right away." 

The Cons of Using a Travel Agent

It might not be your cheapest option.

There are some instances when it makes more sense to plan your own trip. "If you're planning a quick flight from New York City to Los Angeles, it's easy enough to book it yourself online directly or through a third-party booking site," says Elliott. "If you're planning a once-in-a-lifetime trip or bucket list honeymoon , that's when you call the experts."

You'll have less flexibility in your itinerary

The upside of working with a travel agent is having someone plan an epic vacation for you based on industry knowledge and local expertise. But this can also be a downside in the event you discover an activity you'd like to do or a restaurant you'd like to try that isn't on your pre-planned itinerary. If you alter your plans, you risk losing money; plus, the time it takes for you and your travel agent to coordinate your change of plans may not be worth the hassle.

You still have to do some research

It's important to find an agent you can trust, which means you still have to do some of the vacation planning. For this part, Parker recommends picking up the phone. "Lots of people avoid or don't pick up the phone as much anymore," she says. "That's where you get the high-touch service, tone of voice, excitement or concerns to manage." She advises to look for the following red flags:

• No fees: " Travel advisors are charging planning fees more now or increasing them, so the client knows more confidently than ever, we work for them, not the suppliers with the best commissions," Parker explains. "There are a lot of things that are non-commissionable and the advisor's time and expertise shouldn't be given away for free, either. That's the best way to show an advisor takes their business seriously."
• Limited options: If you work with someone who is inexperienced or has an incentive to book you with a certain supplier, they may not be prioritizing your best interests. "It's important to check if they are with a larger consortia, accreditations and network, typically listed on their website and signatures," says Parker. "That level of mindshare doesn't come with a lone advisor unless they have many, many years of experience."
• Slow response times: If communication is delayed, that's a sign they may be too busy to plan your trip – but again, this is something you can avoid by having the right conversations early on.

Edman suggestes starting your search with the American Society of Travel Advisors . "ASTA-verified travel advisors are committed to the highest industry standards and have verifiable industry knowledge so consumers can feel confident in working with them," she says.

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7 Amazing Benefits of Using A Travel Agent

This post may contain affiliate links, view our disclosure policy .

Planning a vacation is a complicated and time-consuming process. In this article, we’ll explore the benefits of using a travel agent to help plan and book your family travel!

Having a professional help with the planning and logistics of your travel plans can have a big impact on how much you spend on — and how much you enjoy — your family vacation.

As travel becomes more and more complicated, and your vacation time more valuable, let’s take a look at the 7 reasons to use a travel agent to book your travel in 2022 and beyond!

This post contains affiliate links, which means that we may receive a small commission, at no cost to you, if you make a purchase through a link.   For more info, see disclosure.

Table of Contents

What is a Travel Agent?

A travel agent is an individual who both provides and arranges travel or tourism-related services to the general public. This is done so on behalf of the travel agent’s accommodation or travel suppliers.

Travel agents simplify the travel planning process by booking flights, cruises, rental cars and hotels, as well as resort stays and events.

They offer vacation and accommodation suggestions based on their experience and research as well as work within a set monetary budget if desired.

Most importantly, travel agents are invested in their clients’ happiness and satisfaction.

They work to make sure that each and every detail of your trip is accounted for in order to help ensure that you have a memorable, hassle-free family vacation!

Benefits of Using A Travel Agent

In order to help explain the undeniable benefits of using a travel agent to book your future travel, I’ve partnered with Sandy Haddick, owner of Dreams are Forever Travel .

Sandy is a passionate travel agent based out of Rochester, Minnesota who consistently goes above and beyond to meet the travel needs of her clients both near and far.

Together, we’ll explain several travel agent benefits, as well as review reasons why to use a travel agent instead of booking online.

1. Travel is their expertise. 

The #1 benefit of using a travel agent when it comes to booking your family travel is because travel is their expertise .

Much like you would hire an electrician to handle a wiring issue, or a financial planner to help manage your money, you should turn to a travel professional when you’re in need of assistance with your travels.

Travel agents are trained to know, understand, and adapt to all different forms of travel.

They research information on their client’s travel plans and relay important details including travel advisories, recent news, weather conditions, and required documents for your destination.

We discuss your travel desires and craft the perfect vacation just for you! Likewise, we listen, suggest, adjust, and understand.  We also give you valuable tips before you leave on your vacation that you may not have thought of on your own! Sandy

2. Destination knowledge. 

Travel agents uncover new destinations and are constantly on the lookout for the best trips and travel recommendations.

Likewise, they are the best resources to contact when looking to book unique places to stay in the USA and beyond!

Not only do travel agents travel the world to serve as a resource for their clients, but they have an abundance of other travel-related resources to answer your questions quickly and correctly.

Their recommendations cater to various travel purposes, whether it be family, group, or multi-generational leisure or business-related travel.

I often use the hashtag #WeKnowBecauseWeGo because it’s true!  We travel so we can see destinations, resorts, and excursions first hand in order to help our clients make informed decisions on what they can expect. Sandy

3. Convenience.

Travel agents offer the convenience of having every aspect of your vacation or trip pulled together in one comprehensive plan.

This includes researching and suggesting destinations , as well as arranging for flights, accommodations, airport transportation, and excursions.

By doing so, all of the guesswork is taken out of these selections and your final details will be available in one hub of information provided to you by your travel agent.

We know your time is valuable, so we seek out all of the answers to your questions so that you don’t have to waste your precious time researching. Sandy

*For additional travel convenience, click the following image to get your FREE family vacation packing list that is both customizable and printable!

4. Cost savings.

Many people might be hesitant to work with a travel agent because they think it will cost them extra money.

They may also assume that they’ll spend more money working with a travel agent than when booking vacations on their own.

The fact is that travelers do not pay more for vacations when working with a travel agent and instead, often save more money than they would if booking online.

Not only do travel agents have access to exclusive deals, but they keep track of current vacation promotions, can advise you on the best time to book, as well as calculate the value of what you will receive.

We have relationships with tour operators and resorts that can gain our clients better travel perks. Likewise, we can actually save you money as we are privy to discounts you may not know about. Last, there is no fee to use Dreams are Forever Travel. We get paid by the tour operators, hoteliers, rental car companies, etc., and not from our individual clients. Sandy

5. Relationships.

The relationship you’ll form with your travel agent, as well as their relationships with other agents, are two of the benefits of using a travel agent.

Through getting to know you, a travel agent will honor your personal vacation requests and hand-pick its details to tailor to your needs.

The relationships that travel agents have with properties and other travel professionals will get you into incredible experiences and save you from unknowns.

Often times, room preferences, dietary needs, and other special requests can be seamlessly accommodated by the benefits of using a travel agent and their connections.

Travel agents are not a search engine or an anonymous voice from a call center. Instead, we are professionals who happen to love travel and who truly care. We want you to have an experience, not just a trip! Sandy

Additional recommended reading: 9 Tips For Keeping Your Family Healthy While Traveling

6. Travel assistance.

One of the best benefits of using a travel agent is the travel assistance that you will get in working with an actual person, versus the Internet.

During our recent family vacation to Mexico , our travel agent was able to help our large group deal with last-minute flight changes and staggered arrival times.

The personalized attention that we received was an essential component to the success and overall enjoyment of the trip.

Quite simply, when working with a travel agent, they take care of everything.

From the moment you set foot in the destination to the moment you touch the ground back home, dedicated travel assistance is an undeniable benefit of using a travel agent.

The Internet doesn’t call you back, but we do!  During times of crisis (hurricanes, Covid-19, etc.), you make one call, text or email and we handle the rest. We are there for you 24/7 while traveling.  I’ve had clients call at 2 am because they couldn’t get into the vacation condo and I was able to pick up the phone and solve their issue. Sandy

7. Decreased stress.

Another one of the top benefits of using a travel agent is that they always have your back!

Travel agents exist to assist their clients in making travel as smooth and as stress-free as possible. In the rare case that something on a trip doesn’t go as planned, travel agents are there to resolve the problem, so that you can continue to relax and enjoy.

Not only that, but self-directed internet searches provide overwhelming amounts of information.

To make a trip extra special it’s best to have someone who knows how to connect all that information and turn it into an itinerary that is seamless and stress-free.

You can start your vacation with peace of mind knowing every detail has been accounted for. Once there, you can focus on the fun knowing that your agent has handled everything for you! Sandy

Benefits of Using A Travel Agent – About Our Guest

“Hi! I’m Sandy Haddick, owner of Dreams are Forever Travel!

I have been planning travel from a young age. 

My first memory as a Travel Planner is when I was 8 years old. I asked my mom if I could map out our route to South Dakota from the west coast. 

After that, I was hooked! 

As I grew up, I became the “go-to” person for friends and family when it came to travel.

At Dreams are Forever Travel , I specialize in leisure travel for families, couples, groups, and solo travelers.  I help my clients by crafting the perfect vacation to suit their needs & desires at no additional cost to them.

When I’m not making travel dreams come true, I love to travel with my own family.

I enjoy visiting different destinations to gain valuable first-hand knowledge for my clients.

Please, visit my website or contact me to plan your next adventure!”

If you liked reading our Top 7 Benefits of Using a Travel Agent, click here to check out our  Related Posts:

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*Before leaving, be sure to check our  Travel Resources Page  to find our exclusive travel discounts and to book hotels, rental cars, and guided tours.*

Jen Brommer is a family travel expert. She has been featured as an authority on several notable travel websites and is a member of the Family Travel Association (FTA), Midwest Travel Network, and TravMedia global media network.

A prominent content creator and influencer on Instagram, Jen has over 150K unique monthly blog readers from countries all over the world. She has spent the last 16 years planning fun, and hassle-free family vacations for her family of 5.

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10 Comments

Great tips to hire a travel agent!

Thank you so much! They are oh so important now in this season of cancellations and changes 🙂

#7 really speaks to me here! I always get into so much analysis paralysis and decision fatigue I just wish someone would make the choices for me and have it be perfect! Thanks for all this insight 🙂

Dayla, thanks for reading! I like your term ‘analysis paralysis’. So true!!

I couldn’t agree more with using a travel agent, maybe a bit biased because I’m a travel agent too. Ha Ha! Honestly, Travel Agents are skilled, experienced and active travellers. I think the biggest misconception people have about Travel Agents is thinking they are expensive however this is not the case, Travel Agents have access to suppliers that provides pecks like hotel upgrades, complimentary spa sessions and lots more.

Awesome! I did not know that you were a travel agent! Thanks for sharing…and good luck with your travel endeavors. You rock!

Interesting perspective. I’m often hesitant to use a travel agent when booking a holiday from home, but I’ll happily use tour companies on the ground while on holiday!

Thanks for reading! I think that travel agents are an especially great option for people that don’t particularly like spending the time researching a particular destination or itinerary.

We’ve used travel agents a few times randomly but these are all great tips on why you’ll benefit from them!! Thanks for debunking some of the myths!

You’re welcome! I love to use travel agents when traveling with big groups or several different families as they do such a great job of coordinating flights, arrivals, etc.

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10 Reasons to Use a Travel Agent

Many consumers might not realize what they are missing out on when they travel and don't use a travel agent . Here are just a few things that your travel agent can do for you.

 Buena Vista Images/Digital Vision/Getty Images

Travel agents know the market and, if they listen to what you want, will be able to match you with a better product than you can find on the Internet.

trotsche/E+/Getty Images 

If something goes wrong on your trip, a good travel agent will go to bat for you—no matter who is at fault—and try to get your vacation back on track.

Aitormmfoto / Getty Images 

Travel agents have access to a variety of tools that the average consumer is not able to use or doesn't know about. They can sometimes get you a better seat on an airplane, added amenities at hotels, room upgrades, event tickets, and plan activities for you.

Convenience

 Van Loh/Getty.

Your time is valuable and you shouldn't have to spend it searching for the right vacation. A travel agent can do that for you. They can match you with the vacation that you actually want, not the one that you saw on television. There is a difference between travel inspiration and actual travel desires. Destinations may look good on TV but not actually be ideal for you personally. Travel agents can help you define what it is you want to get out of a vacation.

Relationships

webphotographeer / E+/Getty Images

As you develop a relationship with your travel agent, they are able to target the right trips for you without even having a conversation. Ideally, a simple phone call or email could result in your next vacation—already planned. 

 Courtney Keating/E+/Getty Images

Often, travel agents can save you money based on their supplier relationships—or at least match the price you find—while saving you time and effort. There are also hidden savings built into trips. A travel agent will likely book transfers for you, included in the price. Sometimes a package that you book yourself won't include those, making the experience appear cheaper. 

Added Value

There are a lot of value-adds that consumers don't even know about that can be added by a travel agent. Ever wonder why the couple in the cabin next to yours got champagne and you didn't? They probably used a travel agent.

Better Destinations

 Manu Dreuil/Flickr/ CC BY 2.0

Travel agents have inside information on the best times to go to crowded destinations and they sometimes even know what the new "it" destinations are going to be before the masses. Want to get there first? Use a travel agent.

Exclusive Access

Francesco Iacobelli/Getty Images 

Some tours and experiences are only available through a travel agent. Many companies offer a lot of components and simply want to make sure a customer is right for their experience—exotic tours, treks, private jet products are often only available through an agent.

Because They Are Awesome

Bruce Bennett/Getty Images News/Getty Images 

Travel agents are some of the most well-rounded, funny, personable and knowledgeable people you'll meet. They come from more backgrounds than you can even count—they have been professors, hotel owners, tour guides, bus drivers. They all have one thing in common: They are passionate about sharing the world with you. Take advantage of their services.

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Breaking Down the Pros and Cons of Using a Travel Agent

You're convinced that having a travel expert by your side will be useful. But how do you go about knowing when and how to book with them?

Heading out the door? Read this article on the Outside app available now on iOS devices for members! >","name":"in-content-cta","type":"link"}}'>Download the app .

Confession: I’m a big fan of travel agents (whoops, sorry, travel advisers ), even though I could technically book all my trips through websites and apps. And despite the fact that many of us might consider this industry old-fashioned and out-of-date, research shows that travelers, and millennials in particular, are once again turning to these specialists to help plow through TripAdvisor detritus. If you’re wondering: how much does a travel agent cost, and why would I book with one anyway? Read on.

How to Know If You Need a Travel Agent

Once you’ve come around to the idea of hiring a travel agent, ask these three questions before booking:

• Is this a domestic trip or one that involves traveling to a part of the world you’ve never been? If it’s the former you don’t need a travel agent.
• Can I get a better deal by using a travel agent? (This question requires you pricing out your trip with and without one.)
• Is this a big-budget, special-event kind of trip? If the answer is yes, go with a travel agent.

The Pros of Using a Travel Agent

They can find crazy deals..

This is literally their job. If they have been in the travel business for many years, they likely have supplier relationships in place that can help leverage better deals for you. Many travel agents specialize in locations (i.e., cruise vacations in Europe). Some travel agents offer package deals, with more savings passed on to you then booking the trip on your own—that is good news to your wallet.

They will be your advocate.

One of the best ways to utilize a travel agent is as an advocate should something derail on your trip. They can help you with lost luggage, in the case of natural disasters, if you get stuck in a location before your trip, etc. They are there to help you get your trip back on track.

They’ll take care of the little things.

I love my travel agent, and I love all the extras she provides when we use her services for a trip. For instance, when we traveled to the Bahamas, she made sure there was a nice bottle of champagne and strawberries in our room on our arrival, and she also upgraded our room free of charge. While this certainly is not a guarantee when you use a travel agent, there are a lot of added-value extras you can expect when you use a travel agent. Why? Because travel agents know you don’t have to use them to book your trip, and they want to say thank you.

They’re true experts.

Most travel agents have been working in the industry for years now, and it’s their job to stay on top of travel trends and upcoming hot destinations. When I spoke with my travel agent about a trip to Europe recently, she offered a few alternate destinations. I was not thinking about the destinations she suggested, but the alternatives offered great activities, culture, food, interesting boutique hotels, and more options for less money than my original destination.

They don’t usually cost extra.

It’s a myth that working with a travel agent will automatically cost you more; most get paid via commissions from the hotel or outfitter. Sure, some travel agents do charge a fee for putting together an itinerary, but most will credit you that fee if you end up booking the trip through them. Make sure you know all the potential fees before you use a travel agent, and do not hesitate to negotiate away.

The Cons of Using a Travel Agent

They’re not going to help with cheaper airfare..

Back in the day, you would use a travel agent to book every aspect of your trip. However, with so many options to find low-cost airfare, like Google Flights , Scott’s Cheap Flights , and  Skyscanner , booking your own flights is easy and cost-effective. Most travel agents cannot score discounted flights, and many travel agents will not even bother. Follow these tips on how to find the cheapest flights possible , instead.

They’re not you.

This may seem obvious, although it’s still important to consider. A travel agent not only finds you the best deals, but they also offer suggestions for activities, restaurants, and more. This is great if you’re someone who doesn’t like to research these things, but you run the risk of working with someone who doesn’t get your personal preferences (maybe they lean toward road tours rather than technical singletrack). Do your own research first, and come up with a list of activities that you want to do. Once you have that list, pass it along to your travel agent to see if they can rustle up any deals as they book.

How to Find a Great One

One of the best ways to find a reputable travel agent is to get referrals from your friends and family. Anyone that has used that travel agent for a previous trip and enjoyed their service is someone worth checking out. As with anything, I always suggest talking to at least two different travel agents to see who you feel most comfortable with. Remember, they are there to work for you.

Know your travel budget before you reach out to a travel agent. Likely, this will be the first question they ask you and will help steer them toward the best destinations for that budget. If you are traveling somewhere that’s specialized, like going on that once-in-a-lifetime African safari , find a specialist that knows that region inside and out. They will usually have the best deals and relationships with hotels and activity companies in that area.

How Much Does a Travel Agent Cost?

Usually, the cost of hiring a travel agent to organize a trip for you is fairly minimal. Many agencies charge a flat fee of around $100, and others may charge a certain small percentage of your trip. Most of their take-home profits come from the hotels, wholesalers, resorts, and businesses they work with, but be sure to as your travel agent about fees upfront and before you start working with them to plan your next dream vacation. (No one likes hidden fees and surprises.)

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Why You Should Use a Travel Agent

A travel advisor can be a great resource for a new destination—and your best advocate when things go wrong.

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This past summer, I took one of the longest and most complicated trips of my life.

It was a 26-day tour of Italy, Croatia, and Greece that included planes, trains, cars, and ferries, all of which needed to be coordinated to make sure I adhered to Covid-prompted entry requirements for each country. The trip went off nearly without a hitch, except for the evening that my flight from Rome to Split, Croatia was delayed by 90 minutes, resulting in my missing the last ferry of the night from Split to the island of Hvar.

It turns out I didn't have to worry—because I booked the trip with a travel agent. When I was planning my European adventure, I asked a travel editor friend if she could recommend someone to help me plan my trip. She told me her go-to resource for travel was Jack Ezon, a founder and managing partner of Embark Beyond . I called Ezon in May and told him what I was hoping to do—visit Greece, Croatia, Italy, France, and maybe Norway. He kindly explained that my plan was too ambitious, not only because I was trying to visit too many countries in too short a period of time, but also because Norway and France were not open to Americans (France did later open to American travelers, but Norway's borders remain closed).

Ezon referred me to one of his travel advisors, Julie Banning . Banning and I spoke by phone, and she put together a stellar itinerary that included stops in Florence, Forte dei Marmi, Portofino, Rome, Positano, Capri, Hvar, Dubrovnik, Mykonos, Sifnos, and Athens. Banning explained that for a trip of this magnitude, Embark Beyond would charge a fee of $1,000 (the company offered me a discount on the fee as a journalist—I paid $500). If she were only booking hotels (which compensate travel agencies through commissions), there would be no charge, but since she would be booking flights, trains, and cars, a fee would apply. While the fee seemed high to me when I first learned of it, I'm now happy to have paid it because of the value I got out of using a travel agent for my trip.

Back to the Hvar situation. When I checked in the day after my expected arrival date, the front desk manager at the Adriana told me that the hotel would not be able to refund that first night. I explained that it would have been physically impossible for me to check in on time because I missed the last ferry to Hvar due to my flight delay. She told me that the best they could do would be to add an additional night to the end of my stay, but that would not work because I needed to get to Athens for my return flight to New York. I figured I was out of luck, but then I e-mailed Banning to fill her in on what had happened. "Leave it with me," she replied.

A Travel Agent Is Your Best Advocate When Something Goes Wrong

Sure enough, an e-mail Banning sent to the hotel reservations department did the trick. A week later, the hotel refunded the cost of the first night's stay to my American Express card.

"We're advocates," explains Anne Scully, a partner at Embark Beyond who has worked in the travel industry for 40 years. "A good travel advisor holds a client's hands and takes care of them." She adds that travel advisors really show their value when things go wrong. "Through our relationships and our experience, we are able to get clients out of a bad situation."

Scully says that she has also gotten clients rebooked when their flights have been canceled—long before their fellow passengers have gotten through to the airline customer service phone line or found their way to a representative at the airport.

They Know Where to Send You Because It's Their Job

Another reason to use a travel agent is to get intel on a new destination. I discovered how valuable one could be when I visited Costa Rica for the first time last March. Like many 30-somethings, I figured I could plan a trip on my own. After a few hours of online research, I realized I was out of my element since I was attempting to visit a foreign country I had never been to during the middle of a pandemic. I enlisted the help of Tom Pyman at Black Tomato , a luxury and adventure tour operator. I explained that I had about 10 days to travel and was trying to decide between Costa Rica and Egypt—two of just a few countries open to American travelers at the time.

Pyman, who specializes in both destinations, recommended Costa Rica since I could do a combination of adventure activities (like ziplining and whitewater rafting) and beach excursions. He put together a comprehensive itinerary that included visits to the Arenal Volcano area, Tortuguero on the Caribbean Coast, and Santa Theresa on the Pacific Coast, all without charging a planning fee.

They Know the Best Way to Get Around Your Destinations

For my most recent trip, Banning knew that the flight I needed to take from Dubrovnik to Athens only operated certain days of the week. That meant that she needed to plan an itinerary that would involve traveling between Croatia and Greece on a Thursday or Saturday—something that would have taken me quite a while to figure on my own.

In addition, Embark Beyond can arrange for VIP meet-and-greets at the airport, where their guide will meet passengers at the door to the plane, whisk them through customs, and get them out of the airport with luggage while the other passengers from their flight are still waiting to get through passport control, Scully says.

Both Black Tomato and Embark Beyond were also on top of the Covid protocols during my trips. Black Tomato arranged for a local guide to take me to a lab in San José for the rapid test I needed to return to the United States; it was one of only a few labs that was open on that Sunday and would not have been easy to find on my own. Embark Beyond provided clear and detailed pre-departure information about the online documents I would need to complete to enter the countries I was visiting. (As a vaccinated American, I did not need to take a Covid test to enter Italy, Croatia, or Greece, but I did have to show my vaccination card.)

They Have Flexible Cancelation Policies

During the pandemic, Black Tomato launched a policy called State of Flex that offers travelers full refunds and fee-free postponements on bookings if Covid complications arise between booking and travel, up to 30 days before departure.

They Can Get You Upgrades You Can't Get Yourself

"I had a fellow come to me with his Centurion Card and say, 'Anne, I don’t see what you can do,'" Scully says (American Express's most exclusive credit card, the Centurion Card reportedly offers a number of hotel benefits). "I said, "'I’ll make you known on arrival. You will be recognized on arrival, not the card.' The card is a bank benefit. The human connection and relationships change the way people travel."

Scully says she had another client for whom she had booked a cruise, and the client called to say she was able to get a better rate from another agent. Scully talked to her contact at the cruise line, and as she suspected, the other agent was giving the client a rebate to win her business. While Scully was not able to match the rate, she was able to do even better by leveraging her connection with the cruise line to secure an upgrade to a cabin that was 200 square feet larger than the client had booked.

They Can Set Up Special Experiences

When she learned two of her clients were celebrating a 50th wedding anniversary, Scully coordinated with the couple's children to get 50 photos from throughout their marriage and arranged to have each photo printed on a balloon for the party.

Black Tomato travelers can choose to be surprised by where they're going at the airport if they opt for the tour operator's tailor-made Get Lost service . All the required equipment is supplied at the destination.

While I’m not sure I’d be up for that level of uncertainty, you can bet I’ll be enlisting the help of a travel agent next time I go to another new destination.

Sam Dangremond is a Contributing Digital Editor at Town & Country, where he covers men's style, cocktails, travel, and the social scene.

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The Perks of Being a Travel Agent

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Despite all that can go wrong in the world of travel, agents are still some of the most enthusiastic, career-driven people you can find. Whether dealing with hurricanes or unplannable life events or trying to succeed in an uber-competitive marketplace , travel professionals remain optimistic about the industry.   This is what we heard back when we asked travel agents around the country what the perks are of their daily work that keep them motivated, even on the most challenging days.   1. You get to share your passion. “As a travel agent, the travel insights and sharing of experiences are just icing on top that we can provide to enhance a client’s experiences. My biggest satisfaction as a travel agent is contagiously sharing my passion for traveling and helping others create the experiences and memories themselves that they, too, will always cherish.” - Megan Hill, Destination Fun Travel (Kansas City, Mo.) 2. You travel and experience amazing cultures. “Besides the part that I get to travel and experience amazing cultures, I also get to share my passion with my clients and other travel agents.” - Susan M. Kruk, Diplomat Travel (Township, Mich.)   3. You can be your own boss and work at home. “ Working from home; not having to be disturbed by drop-ins; being independent; living wherever we want to; not having to retire at a certain age. We have owned our agency since 1975, being refugees from Silicon Valley. We moved to Oregon from California in 1992 due to the high cost of living and the overcrowding. We can set our service chargers however we choose; take days off whenever we want to; and be selective about who we take on as customers.” - Sylvia Blishak, Train Travel Consulting (Klamath Falls, Ore.)   4. You make lifelong connections. “In my 39-year career, my biggest perk has been my wonderful clients. I’ve met some darling couples and darling people who I helped with travel and I have some long-term clients that I’ve had for many, many years. I think the industry as a whole, we group together when times are tough and I enjoy the camaraderie not just with my clients but with the suppliers, too.” - Tammy Shamblin-Renie, Red Parrot Travel (Longwood, Fla.)   5. You’re selling a dream. “It’s one of the more interesting jobs in the world. You can live vicariously through your clients; I’ve never been to Japan but I see my clients’ pictures and it’s kind of like you’re going with them. We’re selling a dream and sometimes those things can be really magical for you as a travel agent. I had one lady 65-years-old filling out a form, and when she wrote Hawaii, she said ‘this has been my dream my whole life’ – and I was making that dream come true. If you stay in that it can really last you a lifetime, and it’s one of the best feelings.” - Michelle Weller, Travel Leaders (Houston, Texas)   6. It’s never boring. “Maybe it is or isn’t a traditional perk, but my day is never boring. I have something different going on every single day and I’m constantly multi-tasking. I would be totally bored with my job if I had to do the same thing all day, every day. I enjoy meeting other professionals when I travel. I learn about the cruise industry and hotel industry, for example by meeting and speaking with those industry executives.” Colleen Gillette, New Paltz Travel (New Paltz, N.Y.)   7. You’re connected with like-minded people. “ I love meeting my fellow travel agents at conferences and meetings; they’re vibrant, passionate, well-traveled people who have a curiosity of how the world works.” - Lynda Phillippi, Renaissance Travel and Events (McMinnville, Ore.)   8. You get to share your expertise. “The relationships I have with my clients and the joy of helping them fulfill their travel dreams by offering them new experiences.” - Dawn Snyder, World Travel (Tulsa, Okla.)   9. You become an expert in what people want to talk about. “ The best perk of being a travel agent is the exposure we receive to an infinite array of opportunity, knowledge, interests, world destinations, issues, info technology, being a problem solver, an advocate, a sales virtuoso, an empathic ear and deliverer of salvation for clients in troubling situations. And the glowing satisfaction in knowing that travel agents are the worker bees and cross-pollinators of world’s largest industry – travel and tourism – worth U.S. $7.6 trillion yearly and growing.” - Norman Payne, Uniglobe Premiere Travel (Ottawa, Canada)

10. You have an opportunity to drive your own success. “ My peers all discouraged the idea of a home-operated, cruise-only agency. I was scared to death, but at the same time I knew it was something I had to try or I could never live with myself. Thankfully, they were wrong. Now I have grown my business as host agency and have 20 home-based independent contractors.” - Marlys Aballi, Connection to Cruise (Redlands, Calif.)

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Raise your hand if you love to travel. Whether you’re often on the road or take a vacation just once a year, you’ve probably heard of travel agents. These folks help plan and book itineraries for you, eliminating a lot of the pain points when it comes to traveling.

These days many people skip out on a travel agent in lieu of booking their trip online, but if you’re a frequent traveler, you may want to become a travel agent yourself. Why? Because it can save you a lot of money — and may even earn you some in the process.

Let’s take a look at how to become a travel agent, why it’s something you may want to consider and the ways it can work for you.

Why become a travel agent?

Have you ever obsessively researched the best hotels in a city you’re planning to visit? How about checking seat maps on an airplane? If getting into the nitty-gritty of travel logistics is something you do in your spare time, you might also enjoy becoming a travel agent.

Not only do you get to plan trips for others, but you’ll also be able to take advantage of special discounts on many facets of travel.

This is true for your clients, but also for yourself. Travel agents have access to a variety of discounted rates on both airlines and hotels, even when booking travel for themselves.

» Learn more: How to get a refund from a travel agency

How to become a travel agent

Find a program.

Becoming a travel agent isn’t as simple as declaring yourself one. Typically, the first step is to sign up for a program that’ll teach you the basics of running your own travel business.

There are a variety of programs to choose from, depending on your interests and career goals. Most programs will teach you about the business side of being a travel agent as well as how to plan trips, so your courses in itinerary planning and travel insurance will be coupled with business ethics and customer service.

If you’re wondering how to become a travel agent from home, don’t worry. Many of these courses don’t have to be done in person; there are online programs that will teach you everything you need to know from the comfort of your living room.

Apply for certification

Once you’ve completed your coursework, you’ll want to apply for certification. Although there is no single standard that designates you a travel agent, there are a number of different identifiers that you can acquire. Some of the more common ones are:

International Air Transport Association, or IATA, which allows you to book travel on domestic and international airlines.

Travel Industry Designator Service, or TIDS, which allows agents to book trips with a variety of travel suppliers and receive commissions.

Cruise Lines International Association, or CLIA, which provides agents the ability to book trips on cruises around the world.

In order to access Marriott’s travel advisor rates, for example, you can use any three of these designations, along with a variety of others.

Each of these associations and identifiers have different implications for your business, so you’ll want to be sure you’ve fully researched them before applying for membership.

» Learn more: Do travel agents really save you money?

Save money as a travel agent

Once you’ve qualified as a travel agent, what comes next? If you travel frequently, becoming a travel agent can be a huge benefit to you, as it offers discounted rates and access to luxury travel options.

Discounted rates

Travel agents have access to negotiated rates that aren’t available to the general public. The exact amount will vary depending on the business. Hilton, for example, will give personal travel discounts of 50% off at newly-opened hotels and up to 25% off at the remainder of hotels within Hilton’s portfolio.

Hyatt, meanwhile, will give you a discount on personal travel of up to 50%, but only during select dates of the year. And although not all airlines give discounts to travel agents, many do.

Regardless, these are some pretty spectacular savings, and if you’re looking to save money on your vacations, being a travel agent can help.

Luxury programs

Becoming a travel agent isn’t only about saving money, however. It also grants you access to many hotel chains’ luxury travel programs.

If you’re big into elite status benefits, this is definitely something you’ll want to consider — especially since you don’t need any status at all to receive these perks, as long as you book through the hotel’s agent portal.

Most major hotel chains have these programs, including Hyatt Privé, Hilton Impresario, Marriott STARS & Luminous, Four Seasons Preferred Partner, Belmond Bellini Club, Rosewood Elite, Mandarin Oriental Fan Club and Shangri-La Luxury Circle.

While benefits vary by brand, many of these offers include things like room upgrades, complimentary breakfast, early check-in or late checkout and credits for expenses like dining or spa services. General consumers aren’t eligible for these programs, but once you’ve become a registered travel agent, they become accessible to you; however, some programs — such as Hyatt Privé — are invitation only.

For the most part, booking rooms through these programs shouldn’t cost more than the standard rate you’d be paying anyway, so you have the potential to get big benefits without shelling out any additional money.

However, note that these numbers don’t take into account any other discounted rates for which you may be eligible, such as those offered to American Automobile Association members and veterans .

» Learn more: Uncommon tips for saving money on travel

Earn money as a travel agent

Of course, becoming a travel agent isn’t all about scoring discounts for yourself. If you’re looking to earn some money, being a travel agent can be a good way to do so.

Note that travel agents operate in a customer-facing role, so you’ll also need to be able to build client relationships and be comfortable with sales. Courses such as those mentioned above can help train you to do this and run a successful business.

If booking travel and organizing trips for others is something that appeals to you, there’s definitely money to be earned. Marriott, for example, gives agents a commission of between 8% and 10% for all eligible stays booked.

» Learn more: The pros and cons of booking through online travel agencies

If you’d like to become a travel agent

There are a few good reasons to become a travel agent, especially if you travel a lot. Although it takes time and effort to complete training and apply for accreditation, the benefits you’ll receive as a travel advisor can be significant. This is true whether you’re booking personal travel or have built yourself a client base. Either way, there’s money to be had — and saved.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024 , including those best for:

Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

No annual fee: Bank of America® Travel Rewards credit card

Flat-rate travel rewards: Capital One Venture Rewards Credit Card

Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

Luxury perks: The Platinum Card® from American Express

Business travelers: Ink Business Preferred® Credit Card

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1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

1.5%-6.5% Enjoy 6.5% cash back on travel purchased through Chase Travel; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). After your first year or $20,000 spent, enjoy 5% cash back on travel purchased through Chase Travel, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases.

$300 Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back!

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2x-5x Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.

75,000 Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

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5 benefits of using online travel agencies

Online travel agencies (OTAs) can be one of the greatest allies that lodging operators have. They help open up new markets and secure a stream of steady bookings when used in parallel with a strong direct booking strategy. Travelers gravitate towards OTAs due to their strong presence, which results in trust and credibility. Here we look at some of the benefits OTAs bring to travelers.

1. Convenience

With so much information online today, travelers use OTAs to easily browse and book their accommodations using a trustworthy website. OTAs provide the convenience of price, location, and property-type comparisons. The ability to filter down thousands of properties to one that fits their trip goals is an invaluable tool that saves hours of time. 

2. Loyalty programs

Larger OTAs have loyalty programs that reward travelers for booking multiple trips through their site, including rooms (or beds), car rentals, plane tickets, and activities. For example, the new One Key reward program gives travelers the flexibility to earn and use rewards across Expedia Group using OneKeyCash.

3. Price-driven decisions.

Online travel agencies are often considered the cheapest place to book and the best place to find package deals. Though many hotel brands have tried to change this perception by pushing direct booking campaigns and strategies, OTAs still benefit from being thought of as low-cost leaders.

For example, Agoda has a ‘ Coupons & Deals ’ section of its website offering daily deals and spontaneous savings. Every day, these offers change and include incentives such as percentage off coupons and special rates on select hotels. Offers like this are hard for consumers to pass up and help increase the likelihood of generating a booking. 

4. Extensive advertising & marketing budgets

Discount and deal-centric advertising campaigns help shape consumer notions that OTAs are the best place to book. In 2023 alone, Expedia Group, Booking Holdings, Airbnb, and Trip.com spent a total of $16.8 billion USD on sales and marketing, up 20% from 2022.

How are they spending these enormous budgets? Skift reports the going rate for a 30-second Superbowl slot during the 2023 game was $7 million USD, with Booking.com making an appearance in the fourth quarter with its Booking.yeah ad. 

Airbnb, on the other hand, partnered with Mattel to deliver the “Malibu Barbie DreamHouse” listing on Airbnb. Airbnb CEO Brian Chesky said this campaign “became a phenomenon on social media and got more press, more articles than our IPO.” 

Online travel agencies have one job: to get their inventory, including yours, in front of the right person at the right time. They’re constantly creating new and innovative ways to get rooms and rates in front of travelers. Of course, the cost of this innovation is how they justify their fees and commissions to the properties that list on their platforms. 

5. Secure global payments & traveler protection

OTAs give travelers the ability to complete safe and secure payment transactions in their preferred currency. They support multiple payment methods depending on location, providing travelers the flexibility that independent properties are often unable to accommodate unless they use secure, integrated payment processing (which the Cloudbeds Hospitality Platform offers) that’s equipped to send hospitality-enriched data to banks and also supports multiple payment methods and currencies. 

In addition, OTAs often offer traveler protection to provide peace of mind while booking. Last year, Airbnb introduced Aircover, a free protection for travelers included for every guest. Its purpose is to help provide refunds or new accommodations if you experience an issue such as a host cancellation, trouble checking in, or a key missing amenity. 

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Is it better to book a cruise through a travel agent? We say yes

Going online to book an airline ticket or hotel stay is a familiar and fairly easy transaction. When you book a cruise, however — particularly your first cruise — you might want to reconsider the impulse to handle the transaction yourself through a cruise line website or an online advertiser with cheap prices. This DIY approach might not be the best way to find your dream vacation at sea.

In reality, it's not that simple to book a cruise. You will likely run into a lot of questions to which you have no ready answer.

That's where specialized cruise travel agents come into play. Their expertise can help you avoid mistakes, whether you are a first-timer or a repeat cruiser checking out a brand you have not tried before.

For cruise news, reviews and tips, sign up for TPG's cruise newsletter .

Why you should book through a cruise travel agent

You should consider booking a cruise through a travel agent because a knowledgeable agent can help you understand the nuances of a cruise purchase and help you make the best decisions for your vacation preferences.

When you book a cruise, you are making a vacation decision that goes way beyond a flight or hotel nights. Which ship you choose determines your dining and evening entertainment choices for the duration of your vacation. Which itinerary you choose impacts which destinations you'll visit and which shoreside activities will be available to you. It can be overwhelming to evaluate the options on your own if you've never cruised before.

In addition, cruise fares can be hard to understand and compare. You might, for instance, see a fare listed online without the port charges, taxes and fees, which you only see after you give your personal details.

Plus, the price of your cruise includes accommodations, meals, entertainment and activities — and in some cases drinks, tips, shore excursions, Wi-Fi and other extras. There's a lot bundled into some fares and not as much with others. A travel agent can help you determine what your cruise fare gets you. The cheapest base cruise fare does not always provide the best value or best overall vacation deal.

Related: 4 scenarios when you should use a travel agent

You aren't just booking general passage on a ship, either, as you will be asked to pick a specific cabin and when you prefer to dine. Making a mistake in these categories can ruin your cruise experience, as there are such thing as "bad" cabins and dining times (think noisy or claustrophobic cabins, dinner at 8 p.m. with cranky children, etc.).

With cruises, you typically don't pay for your whole vacation upfront but rather put down a deposit, with final payment due at a later date. A cruise travel agent can ensure you don't miss any due dates.

Remember, you might be a DIY type when booking airlines and hotels, but booking a cruise is more complex. If you enjoy doing your own research, focus on what to do and see in the ports of call. Read about different ships, cruise lines and itineraries. However, when it comes to booking the cruise, we recommend you still contact a travel agent who specializes in cruises to help you learn a few tips and avoid any rookie mistakes.

Travel agents can get better deals on cruises

If you're concerned that working with an agent will make your cruise more expensive, don't be. Cruise travel agents receive the bulk of their income via commission from the cruise lines. Their service to you is usually free, though some might charge first-time clients a minimal fee. It's worth it.

In addition to sharing their expertise, the agent may have negotiated group space at lower rates with the cruise line, which could save you money on the cruise fare. The agent might also have first access to sale prices because the cruise lines notify their agent partners and loyalty club members first before they announce a sale to the public.

Related: 6 ways to get a deal on a cruise

Some cruise travel agents even throw in booking perks , such as a complimentary bottle of Champagne, awaiting your arrival in your cabin.

How to find a travel agent for a cruise

Cruise lines prefer that you use a travel agent rather than going online and booking directly. They have small in-house reservation teams, and when you have a question while making a booking, good luck in getting an expert on the phone in a timely manner.

Companies such as Royal Caribbean and Carnival Cruise Line provide online directories to help you find an experienced cruise travel agent near you.

You can also find experienced and certified cruise travel agents through CLIA, the Cruise Lines International Association , which is the industry's main marketing group. Asking friends who have cruised to recommend a travel agent is another good idea.

Related: 5 unexpected places that sell cruises

You might get more personalized care from smaller agencies than from the huge online agencies, though websites such as icruise.com, Cruise.com and Cruise411.com also have experienced cruise agents. These larger online travel agencies can be a good option for those who prefer to make decisions and ask questions via chat. Just make sure you get the name and phone number of the representative for any follow-up questions.

Questions to ask a cruise travel agent

In choosing a cruise travel agent, you will want to tap into the person's specific expertise about the cruise line and ship you are considering. Anyone can read a ship deck plan outlining ship spaces (which you can find online), but you are looking for people who really know their stuff.

Look for travel agencies that are cruise-only or a home-based agent who specializes in cruises. If you are using a full-service travel agency, ask for the cruise desk.

Here are some questions to ask a travel agent to determine their expertise:

• How often do you cruise?
• Have you cruised on the line I am considering?
• Have you cruised on the ship that I am considering, or do you have clients who have cruised that ship and provided a review of their vacation?
• Do you have firsthand knowledge about the cruise destination? The itinerary?

You will also want to ask the travel agent if they have a preferred relationship or negotiated agreement with any specific lines that could lead to special perks for you.

Be aware that not all agents work with all cruise lines; some represent only a few preferred suppliers or specialize in higher-end cruises. They get bigger commissions from their preferred lines.

This is not necessarily a bad thing, but be aware if the agent seems to be putting you off the line you were originally considering, as this could be the reason. On the plus side, an agent who is a preferred supplier might have negotiated rates with the cruise line and be able to call in favors, such as that bottle of Champagne or a cabin upgrade .

You should also ask if the travel agency offers 24/7 assistance (usually an 800 number) in case you have last-minute questions or something goes wrong before or during your trip.

The cruise travel agent should have questions for you as well, to better understand your dream vacation desires. If you are calling a cruise agency for the first time, the agent should be interviewing you as much as you are interviewing him or her. The agent should be focused on helping you choose the cruise line , ship and cabin that is right for you. Making the correct choices is very important to your overall cruise experience.

Bottom line

Booking a cruise is a complex enterprise. A cruise travel agent will guide you through choosing your cabin and dining times, deposits and final payment, and options for shore excursions and specialty dining. If you need to cancel the trip, the agent will also help you through the refund process. You'll have a lot less stress before and during your vacation if you book with an experienced agent.

Planning a cruise? Start with these stories:

• The 5 most desirable cabin locations on any cruise ship
• A beginners guide to picking a cruise line
• The 8 worst cabin locations on any cruise ship
• The ultimate guide to what to pack for a cruise
• A quick guide to the most popular cruise lines
• 21 tips and tricks that will make your cruise go smoothly
• Top ways cruisers waste money
• The ultimate guide to choosing a cruise ship cabin

The Advantage Travel Partnership

We are the UK’s pre-eminent business network representing travel agents and travel management companies.

Our members are all independently owned travel businesses who operate across 750 locations throughout the UK, representing a large proportion of the UK’s travel agency landscape. In addition, Advantage’s global network footprint continues to expand with representation in 83 countries across 96 network partners who work together in servicing corporate accounts.

Collectively, as a global network our members generate over £15.6 billion in global sales annually - with £7.6 billion from travel sales from its UK membership - and cater for many millions of holidaymakers and business travellers by assisting them with their travel arrangements. 

Since our inception in 1978, the Partnership has upheld its distinctive ownership structure as one of the UK’s only member-owned travel networks. 

Find A Travel Agent

Search our 800 members from across the UK for your nearest travel agent.

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American airlines changes passenger rules for earning miles — and travel agencies are pissed.

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American Airlines has multiple travel advisors up in arms after it announced plans to restrict AAdvantage Miles earnings for certain booking agencies.

The airline behemoth  announced  in February that flyers hoping to earn AAdvantage miles for their flights will have to do so directly through American, their airline partners, or preferred travel agencies recognized by the company.

The change will take effect on May 1, but American has yet to reveal which agencies will be included in its “preferred agencies.”

The change comes as part of the airline’s effort to minimize costs for agencies using older technology booking systems.

The airline has tried to convince agencies using the older booking systems to upgrade to newer platforms like the one American uses on its website.

While American  announced  a list would be shared in “late April,” agencies unsure if they’ll make the cut are expressing their distaste for the major change.

The American Society of Travel Agents (ASTA), Association of Canadian Travel Agencies and Advisors (ACTA), Foro Latinoamericano de Turismo (FOLATUR), and World Travel Agents Associations Alliance (WTAA) emphasized that any plans to restrict their clients’ earning miles could be detrimental to their agencies.

“It’s clear from the consensus among WTAAA, ACTA and FOLATUR, representing travel professionals around the world, the detriment that American’s decision will have on the travel industry globally,” President and CEO of ASTA, Zane Kerby, told  Travel and Tour World .

Kerby called out American for “operating in bad faith” and was “looking to pad its bottom line at the expense of our valued clients and the millions of consumers who rely on their trusted travel advisor.”

Henry Harteveldt, president of the travel industry market research firm Atmosphere Research Group, told  Fodor’s Travel  the move is a “very inward-looking” perspective on American Airlines.

“It’s not a very consumer-friendly approach, and American is being a bit of a bully here,” Harteveldt explained — adding the move will put loyalty airline members in the crossfire of the company’s dispute with agencies.

Harteveldt believes the move is also being monitored by the company’s competitors, who may adopt the change if it’s a success or whose sales teams may swoop in to poach any American flyers unpleased with the new method.

“As risky as American’s actions are, a lot of airlines are watching to see if it works out well for them, because if it does, I would not be surprised to see United and Delta copy it in certain ways,” he told the outlet.

While the airline is deadset on the change, Brett Snyder — author of the popular travel industry blog Crankyflier and CEO of the travel assistance service Cranky Concierge — said the move could cause “confusion” for the company’s flyers who already are trying to navigate their “frequent changes.”

“The biggest impact will likely be on business travelers who may not have a choice of where to book depending upon company policy,” Snyder told the outlet.

“The fact that American still hasn’t told everyone who is or is not preferred adds more to the confusion.”

As the airline industry waits to hear who American will list as their “preferred agencies,” occasional travelers may also feel the weight of the change, Snyder explained.

He worries that some agencies may not disclose that to their customers during the booking process.

Also, the move could affect cruise lines that book airfares as part of their packages, who may opt against using certain agencies not listed as one of American’s preferred agencies.

The changes will only affect travelers who collect AAdvantage Miles for their flights on American.

Flyers using corporate accounts with American will continue to earn miles for their flights no matter which booking channel they use unless they book a Basic Economy fare.

Travelers collecting miles from other Oneworld partners—the global airline alliance American is a member of with 13 other Airlines, such as British Airways, Qatar Airways, and Malaysia Airlines—will continue to earn miles for American Airlines flights regardless of booking channel.

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Claudia Looi

Touring the Top 10 Moscow Metro Stations

By Claudia Looi 2 Comments

Komsomolskaya metro station looks like a museum. It has vaulted ceilings and baroque decor.

Hidden underground, in the heart of Moscow, are historical and architectural treasures of Russia. These are Soviet-era creations – the metro stations of Moscow.

Our guide Maria introduced these elaborate metro stations as “the palaces for the people.” Built between 1937 and 1955, each station holds its own history and stories. Stalin had the idea of building beautiful underground spaces that the masses could enjoy. They would look like museums, art centers, concert halls, palaces and churches. Each would have a different theme. None would be alike.

The two-hour private tour was with a former Intourist tour guide named Maria. Maria lived in Moscow all her life and through the communist era of 60s to 90s. She has been a tour guide for more than 30 years. Being in her 60s, she moved rather quickly for her age. We traveled and crammed with Maria and other Muscovites on the metro to visit 10 different metro stations.

Arrow showing the direction of metro line 1 and 2

Moscow subways are very clean

To Maria, every street, metro and building told a story. I couldn’t keep up with her stories. I don’t remember most of what she said because I was just thrilled being in Moscow.   Added to that, she spilled out so many Russian words and names, which to one who can’t read Cyrillic, sounded so foreign and could be easily forgotten.

The metro tour was the first part of our all day tour of Moscow with Maria. Here are the stations we visited:

1. Komsomolskaya Metro Station  is the most beautiful of them all. Painted yellow and decorated with chandeliers, gold leaves and semi precious stones, the station looks like a stately museum. And possibly decorated like a palace. I saw Komsomolskaya first, before the rest of the stations upon arrival in Moscow by train from St. Petersburg.

2. Revolution Square Metro Station (Ploshchad Revolyutsii) has marble arches and 72 bronze sculptures designed by Alexey Dushkin. The marble arches are flanked by the bronze sculptures. If you look closely you will see passersby touching the bronze dog's nose. Legend has it that good luck comes to those who touch the dog's nose.

Touch the dog's nose for good luck. At the Revolution Square station

Revolution Square Metro Station

3. Arbatskaya Metro Station served as a shelter during the Soviet-era. It is one of the largest and the deepest metro stations in Moscow.

Arbatskaya Metro Station

4. Biblioteka Imeni Lenina Metro Station was built in 1935 and named after the Russian State Library. It is located near the library and has a big mosaic portrait of Lenin and yellow ceramic tiles on the track walls.

Lenin's portrait at the Biblioteka Imeni Lenina Metro Station

5. Kievskaya Metro Station was one of the first to be completed in Moscow. Named after the capital city of Ukraine by Kiev-born, Nikita Khruschev, Stalin's successor.

Kievskaya Metro Station

6. Novoslobodskaya Metro Station  was built in 1952. It has 32 stained glass murals with brass borders.

Novoslobodskaya metro station

7. Kurskaya Metro Station was one of the first few to be built in Moscow in 1938. It has ceiling panels and artwork showing Soviet leadership, Soviet lifestyle and political power. It has a dome with patriotic slogans decorated with red stars representing the Soviet's World War II Hall of Fame. Kurskaya Metro Station is a must-visit station in Moscow.

Ceiling panel and artworks at Kurskaya Metro Station

8. Mayakovskaya Metro Station built in 1938. It was named after Russian poet Vladmir Mayakovsky. This is one of the most beautiful metro stations in the world with 34 mosaics painted by Alexander Deyneka.

Mayakovskaya station

One of the over 30 ceiling mosaics in Mayakovskaya metro station

9. Belorusskaya Metro Station is named after the people of Belarus. In the picture below, there are statues of 3 members of the Partisan Resistance in Belarus during World War II. The statues were sculpted by Sergei Orlov, S. Rabinovich and I. Slonim.

10. Teatralnaya Metro Station (Theatre Metro Station) is located near the Bolshoi Theatre.

Teatralnaya Metro Station decorated with porcelain figures .

Taking the metro's escalator at the end of the tour with Maria the tour guide.

Have you visited the Moscow Metro? Leave your comment below.

January 15, 2017 at 8:17 am

An excellent read! Thanks for much for sharing the Russian metro system with us. We're heading to Moscow in April and exploring the metro stations were on our list and after reading your post, I'm even more excited to go visit them. Thanks again 🙂

December 6, 2017 at 10:45 pm

Hi, do you remember which tour company you contacted for this tour?

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40 facts about elektrostal.

Written by Lanette Mayes

Modified & Updated: 02 Mar 2024

Reviewed by Jessica Corbett

Elektrostal is a vibrant city located in the Moscow Oblast region of Russia. With a rich history, stunning architecture, and a thriving community, Elektrostal is a city that has much to offer. Whether you are a history buff, nature enthusiast, or simply curious about different cultures, Elektrostal is sure to captivate you.

This article will provide you with 40 fascinating facts about Elektrostal, giving you a better understanding of why this city is worth exploring. From its origins as an industrial hub to its modern-day charm, we will delve into the various aspects that make Elektrostal a unique and must-visit destination.

So, join us as we uncover the hidden treasures of Elektrostal and discover what makes this city a true gem in the heart of Russia.

Key Takeaways:

• Elektrostal, known as the “Motor City of Russia,” is a vibrant and growing city with a rich industrial history, offering diverse cultural experiences and a strong commitment to environmental sustainability.
• With its convenient location near Moscow, Elektrostal provides a picturesque landscape, vibrant nightlife, and a range of recreational activities, making it an ideal destination for residents and visitors alike.

Known as the “Motor City of Russia.”

Elektrostal, a city located in the Moscow Oblast region of Russia, earned the nickname “Motor City” due to its significant involvement in the automotive industry.

Home to the Elektrostal Metallurgical Plant.

Elektrostal is renowned for its metallurgical plant, which has been producing high-quality steel and alloys since its establishment in 1916.

Boasts a rich industrial heritage.

Elektrostal has a long history of industrial development, contributing to the growth and progress of the region.

Founded in 1916.

The city of Elektrostal was founded in 1916 as a result of the construction of the Elektrostal Metallurgical Plant.

Located approximately 50 kilometers east of Moscow.

Elektrostal is situated in close proximity to the Russian capital, making it easily accessible for both residents and visitors.

Known for its vibrant cultural scene.

Elektrostal is home to several cultural institutions, including museums, theaters, and art galleries that showcase the city’s rich artistic heritage.

A popular destination for nature lovers.

Surrounded by picturesque landscapes and forests, Elektrostal offers ample opportunities for outdoor activities such as hiking, camping, and birdwatching.

Hosts the annual Elektrostal City Day celebrations.

Every year, Elektrostal organizes festive events and activities to celebrate its founding, bringing together residents and visitors in a spirit of unity and joy.

Has a population of approximately 160,000 people.

Elektrostal is home to a diverse and vibrant community of around 160,000 residents, contributing to its dynamic atmosphere.

Boasts excellent education facilities.

The city is known for its well-established educational institutions, providing quality education to students of all ages.

A center for scientific research and innovation.

Elektrostal serves as an important hub for scientific research, particularly in the fields of metallurgy, materials science, and engineering.

Surrounded by picturesque lakes.

The city is blessed with numerous beautiful lakes, offering scenic views and recreational opportunities for locals and visitors alike.

Well-connected transportation system.

Elektrostal benefits from an efficient transportation network, including highways, railways, and public transportation options, ensuring convenient travel within and beyond the city.

Famous for its traditional Russian cuisine.

Food enthusiasts can indulge in authentic Russian dishes at numerous restaurants and cafes scattered throughout Elektrostal.

Home to notable architectural landmarks.

Elektrostal boasts impressive architecture, including the Church of the Transfiguration of the Lord and the Elektrostal Palace of Culture.

Offers a wide range of recreational facilities.

Residents and visitors can enjoy various recreational activities, such as sports complexes, swimming pools, and fitness centers, enhancing the overall quality of life.

Provides a high standard of healthcare.

Elektrostal is equipped with modern medical facilities, ensuring residents have access to quality healthcare services.

Home to the Elektrostal History Museum.

The Elektrostal History Museum showcases the city’s fascinating past through exhibitions and displays.

A hub for sports enthusiasts.

Elektrostal is passionate about sports, with numerous stadiums, arenas, and sports clubs offering opportunities for athletes and spectators.

Celebrates diverse cultural festivals.

Throughout the year, Elektrostal hosts a variety of cultural festivals, celebrating different ethnicities, traditions, and art forms.

Electric power played a significant role in its early development.

Elektrostal owes its name and initial growth to the establishment of electric power stations and the utilization of electricity in the industrial sector.

Boasts a thriving economy.

The city’s strong industrial base, coupled with its strategic location near Moscow, has contributed to Elektrostal’s prosperous economic status.

Houses the Elektrostal Drama Theater.

The Elektrostal Drama Theater is a cultural centerpiece, attracting theater enthusiasts from far and wide.

Popular destination for winter sports.

Elektrostal’s proximity to ski resorts and winter sport facilities makes it a favorite destination for skiing, snowboarding, and other winter activities.

Promotes environmental sustainability.

Elektrostal prioritizes environmental protection and sustainability, implementing initiatives to reduce pollution and preserve natural resources.

Home to renowned educational institutions.

Elektrostal is known for its prestigious schools and universities, offering a wide range of academic programs to students.

Committed to cultural preservation.

The city values its cultural heritage and takes active steps to preserve and promote traditional customs, crafts, and arts.

Hosts an annual International Film Festival.

The Elektrostal International Film Festival attracts filmmakers and cinema enthusiasts from around the world, showcasing a diverse range of films.

Encourages entrepreneurship and innovation.

Elektrostal supports aspiring entrepreneurs and fosters a culture of innovation, providing opportunities for startups and business development.

Offers a range of housing options.

Elektrostal provides diverse housing options, including apartments, houses, and residential complexes, catering to different lifestyles and budgets.

Home to notable sports teams.

Elektrostal is proud of its sports legacy, with several successful sports teams competing at regional and national levels.

Boasts a vibrant nightlife scene.

Residents and visitors can enjoy a lively nightlife in Elektrostal, with numerous bars, clubs, and entertainment venues.

Promotes cultural exchange and international relations.

Elektrostal actively engages in international partnerships, cultural exchanges, and diplomatic collaborations to foster global connections.

Surrounded by beautiful nature reserves.

Nearby nature reserves, such as the Barybino Forest and Luchinskoye Lake, offer opportunities for nature enthusiasts to explore and appreciate the region’s biodiversity.

Commemorates historical events.

The city pays tribute to significant historical events through memorials, monuments, and exhibitions, ensuring the preservation of collective memory.

Promotes sports and youth development.

Elektrostal invests in sports infrastructure and programs to encourage youth participation, health, and physical fitness.

Hosts annual cultural and artistic festivals.

Throughout the year, Elektrostal celebrates its cultural diversity through festivals dedicated to music, dance, art, and theater.

Provides a picturesque landscape for photography enthusiasts.

The city’s scenic beauty, architectural landmarks, and natural surroundings make it a paradise for photographers.

Connects to Moscow via a direct train line.

The convenient train connection between Elektrostal and Moscow makes commuting between the two cities effortless.

A city with a bright future.

Elektrostal continues to grow and develop, aiming to become a model city in terms of infrastructure, sustainability, and quality of life for its residents.

In conclusion, Elektrostal is a fascinating city with a rich history and a vibrant present. From its origins as a center of steel production to its modern-day status as a hub for education and industry, Elektrostal has plenty to offer both residents and visitors. With its beautiful parks, cultural attractions, and proximity to Moscow, there is no shortage of things to see and do in this dynamic city. Whether you’re interested in exploring its historical landmarks, enjoying outdoor activities, or immersing yourself in the local culture, Elektrostal has something for everyone. So, next time you find yourself in the Moscow region, don’t miss the opportunity to discover the hidden gems of Elektrostal.

Q: What is the population of Elektrostal?

A: As of the latest data, the population of Elektrostal is approximately XXXX.

Q: How far is Elektrostal from Moscow?

A: Elektrostal is located approximately XX kilometers away from Moscow.

Q: Are there any famous landmarks in Elektrostal?

A: Yes, Elektrostal is home to several notable landmarks, including XXXX and XXXX.

Q: What industries are prominent in Elektrostal?

A: Elektrostal is known for its steel production industry and is also a center for engineering and manufacturing.

Q: Are there any universities or educational institutions in Elektrostal?

A: Yes, Elektrostal is home to XXXX University and several other educational institutions.

Q: What are some popular outdoor activities in Elektrostal?

A: Elektrostal offers several outdoor activities, such as hiking, cycling, and picnicking in its beautiful parks.

Q: Is Elektrostal well-connected in terms of transportation?

A: Yes, Elektrostal has good transportation links, including trains and buses, making it easily accessible from nearby cities.

Q: Are there any annual events or festivals in Elektrostal?

A: Yes, Elektrostal hosts various events and festivals throughout the year, including XXXX and XXXX.

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