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Alfa Travel

Leisureplex Hotels

Set in some of the most iconic seaside resorts across England, Scotland and Wales, our 23 Leisureplex Hotels offer stunning views and the perfect location from which to take an evening stroll or explore the delights of the local area. From a warm welcome on arrival to the very last minute of your holiday, our helpful team will be on hand to make your stay one to remember.

Alfa Coaches

ALFA TRAVEL

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3 rue de la Fidelite

75010 Paris

Strasbourg-St Denis/Bonne Nouvelle, 10ème, Canal St Martin/Gare de l'Est

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Reviews 4.5.

2,506 total

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Brilliant holiday with Alfa to Dublin ☘️..

Yet another brilliant coach holiday with Alfa👍, this time we choose Dublin ☘️. We stayed at The Hamlet Court Hotel and although it's an hours drive from Dublin we couldn't fault anything about it, the food was superb and the staff were so very attentive. We very much enjoyed the Guided City tour of Dublin and also the full day tour to Wicklow Mountains and our visit to Newbridge Silverware. Our coach driver Dominic was so entertaining and most certainly knew how to keep his passenger happy 😊.

Date of experience : 12 August 2024

First Alfa holiday, and won’t be our last!

Excellent organisation of journey and excursions. Hotel a bit faded glory, but clean, comfy beds, hot water when needed and useful to have heated towel rail. Really great staff, food choice good especially for a veggie like me. Downside - wifi slow and not secure. Wretchedly loud disco Muzak in the restaurant…..not good for deaf guests like my husband!

Date of experience : 14 August 2024

Reply from Alfa Travel

Dear Mrs Keddie, thank you for taking the time to leave us a lovely five-star review! We are so pleased that you have had a lovely holiday with us. We do appreciate the kind feedback you have given us! We are hoping to carry out an extensive refurbishment process across all of our Leisureplex Hotels in the near future to improve the interior of our hotels. We are pleased you found our hotel to be clean and comfortable, as well as our team to be up to the standard we strive for. We hope to welcome you back on-board our coaches in the near future.

Absolutely brilliant holiday from start…

Absolutely brilliant holiday from start to finish…luggage all taken care of…wonderful driver…gave very clear instructions at the comfort stops…lovely welcome at our hotel..my daughter and I stay at the monarch hotel in Bridlington. Great hotel..lovely and clean..great food choices and very caring staff..also entertainment and bingo.

Date of experience : 10 August 2024

Hi Maureen, thank you for your lovely five-star review! We are so pleased that you have had a lovely holiday with us. We do appreciate the kind feedback you have given us! We hope to welcome you back on-board our coaches in the near future.

Shap Wells Hotel is very classy but remote.

Shap Wells Hotel is very classy, staff extremely helpful and meals very good. Interesting days out but a bit unfortunate with the weather. Entertainment was good but finished too early at 10o/c. Lee our driver always had a smile on his face and kept us informed at all times, including trips out and always kept us laughing (we think Driver if the year) 😁

Lovely holiday

Lovely hotel, great food,spotlessly clean. My only criticism would be that it is a long way out of Dublin so didn't see as much of the city as we would have liked. Coach driver Dominic absolutely made this holiday, he is professional, informative but also funny would give him 10/10

Brilliant holiday with Alpha from…

Brilliant holiday with Alpha from setting off go coming home.Comfortable coach.Our driver Dave could'nt have been better, he looked after us all and went above and beyond to make our holiday memorable.He was always visible and willing on the coach but also at the hotel to answer any questions or solve problems.The journey was long but the rest stops were well timed.The Day trips were very good and interesting.The hotel was clean and the food was excellent.In all We would recomend Alpha coach holidays and already looking to book for next year because we were si impressed.Than you

Date of experience : 11 August 2024

Thank you for your lovely feedback Denise. We are very happy to learn that you have enjoyed your holiday with us, we do hope to welcome you back on our coaches again in the future for another enjoyable break. We are grateful for the kind comments you have made. We are pleased you found the service offered to live up to the standard we strive for!

Lovely fun holiday

Lovely fun holiday Dominic a great driver with plenty of knowledge to relate to us passengers. His personality brought a coach full of strangers to become friends in a short time. The Hamlet Court Hotel although a long way out of Dublin was excellent. Very clean and comfortable, food delicious and staff very attentive. My friends and I will be booking with Alfa Travel again and hoping for Dominic. From, Wilma, Marie, Joan and Elaine

An excellent itinerary and a lovely hotel in a great location, where my dietary needs were well catered for. Thank you for a brilliant holiday. The excursions were well planned and we had a considerate and informed driver, who made sure I could get in the walks I like to do by allowing us enough time in each location. The hotel staff provided details about local buses to maximise free days.

A thoroughly lovely and enjoyable week…

A thoroughly lovely and enjoyable week in Torquay. Kieran the coach driver was excellent, the hotel was very good, food was plentiful with decent choices and our room was very nice. The excursions were all included in the price, enjoyed Buckfast Abbey and Dartmouth the best. Only negative would be the waiting time at Tamworth (at least 90 min) and on the return journey we had to change coach and driver twice which again made for a lot of waiting around. Apart from this, we had a brilliant week.

Dunoon Holiday

Another great 7 day holiday to Selborne Hotel in Dunoon, with my Mam and great Friends. Hotel is a great, friendly atmosphere,staff are great from the waiters/ waitresses to the bar staff. Kevin Knight was a great driver once again.

Cornish delights

The arrangements from pick up point to Tamworth were excellent, and we really appreciate the fact that the luggage is transferred for us while we have some refreshments. The journey was superb - Kevin our driver - was friendly, helpful and knowledgeable, and we arrived at the hotel in good time. Dave, the manager of the hotel, came on the coach to welcome us and explain about booking in, everything was done to make us feel welcome. The hotel is clean and comfortable, and the food superb! Several times I had to ask for smaller portions! Trips out were well organised and there was plenty of leisure time to explore the area. Having been on an Alpha holiday 4 times now, we wouldn't go with anyone else.

First Alfa coach holiday

We had a lovely holiday Dave our driver was great very helpful and his knowledge was excellent. The hotel stafff in the dining room were very good.Our room we were not happy with very small and the air conditioning unit that served the kitchen was outside our window which we needed open because it was very warm was very noisy. We were moved to another room which was very small and had dustbins and scaffolding outside the window .The outlook was very poor.

Wonderful experience

The bus driver was friendly and clear with instructions. The hotel was clean, the staff happy and helpful. The food was tasty, the packed lunch for traviling home was very good. My husband is gluten free, and the choice was very good, Anne and Marie our waitress were excellent in remembering and helping him make changers to fitfor his meals. This is our first trip with you, but it will not be our last.

Thank you for your lovely feedback, Mrs McHale. We are very happy to learn that you have enjoyed your holiday with us, we do hope to welcome you back again in the future for another enjoyable break. We are grateful for the kind comments you have made. We are pleased you found the service offered to live up to the standard we strive for.

Although it was not an ALFA hotel it…

Although it was not an ALFA hotel it was very impressive being an old Insurance building with some lovely chandeliers around. The staff were very helpful, the only shall I say slight downfall was that we could not have our evening meal until 7.30 and one evening it was 9.20 before we had our dessert.

Alpha could have been more specific…

Alpha could have been more specific with the itinerary, eg: day 1 travel to Wales, day 2 ferry, could be day 1 late ferry and stop overnight around Dublin, saves some time which could be used as visit to Dublin. Sames on way back. As it was we had nearly 4 days out of 7 travelling.

Stayed at Croit Anna hotel Fort William…

Stayed at Croit Anna hotel Fort William and asked for an easy accessible room close to facilities on ground floor whoever gave us the room at the hotel put us on the upper ground floor which is rooms 11-17 ground floor rooms are 1 to 10 had to leave walker at bottom of stairs and walk up 4 stairs this put us at risk. Manager was not interested and told us had no more rooms would not mind but we were first on coach to book this holiday. They missed giving us 3 wakeup calls. Food was not good. Overall not a very good holiday.

Happy Holidays

We had a great driver. The hotel was very clean, the staff were extremely pleasant and helpful. The only downside for us was the mealtimes, early breakfast and dinner but we do realise that the mealtimes have to be staggered. Maybe a choice of times when booking if possible.

Hi Mrs Thomson, thank you for taking the time to leave us a review with feedback after your holiday with us. We appreciate the kind comments you have made about our team and the cleanliness of our hotel! We will consider your comment about the meal times so we can see how we can improve. We hope that you choose to travel with us again in the future!

The hotel Waverley Castle was very…

The hotel Waverley Castle was very comfortable. The staff were excellent. Rooms clean. Food was not as good as previous Alfa hotel's I have stayed in. On the rest day people with walking difficulties found it hard to get to Melrose which was only a mile away. Reception were unsure of transport into Melrose,there were no taxis available. A bus time table should be displayed on the notice board or mini bus provided even at a cost. Location of of hotel excellent. Driver from DHN coach company excellent

Hi Ged, thank you for taking the time to leave us a review after your holiday with us to Melrose! We appreciate the kind comments you have made about our team and the cleanliness of our hotel! We are sorry that you were disappointed with the lack of information about transport in Melrose we will see what we can do to improve on this. We hope you choose to travel with Alfa Travel again soon!

Super holiday, shame about the long journey

We had a super hotel, with great food and room. The journey from Andover to Reading was long and tortuous, we would have gone straight to Newbury by taxi if we had known it was going to take nearly 3 hours going round Aldermaston Thatcham etc to get there! From the main pick up point at Reading to Torquay was fine. The same journey going back took over 8 hours to Andover.

Hi Jean and Jim, thank you for taking the time to leave us a kind review with feedback after your holiday with us to Torquay. We are happy you have had an enjoyable holiday with us! We are sorry that you were disappointed with the journey from your area to Torquay, we hope this doesn't put you off travelling with us again. We hope to welcome you back again on board our coaches in the future.

Holiday Heaven

Wonderful holiday in an excellent hotel, great food, great days out and lovely weather, most of the time. Been here twice this year and I will be looking to go back sometime next year.

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PRIVACY POLICY ON THE PROCESSING OF PERSONAL DATA

This Policy of personal data processing (hereinafter - the Policy) applies to all data that "OLTA Travel" Co. Ltd (hereinafter – Olta Travel) receives from the visitors of website http://www.oltatravel.com (hereinafter "the Website") and explains how it is processing, stored and how the confidentiality is ensured.

1. Processing and use of personal data.

1.1. In this Policy, personal information means any information left by users on the Website of Olta Travel, including Name, Surname, company, email address and other contact information, left in the message.

1.2. The person who left personal data on the Website of Olta Travel, consents to their use, namely:

1.2.1. The inclusion of the email address, name, surname, company name or any other contact information left in the message in the contact database of Olta Travel. The database is hosted in a secure cloud-based customer relationship management service Bitrix 24, as well as on a secure service for newsletters – Unisender.

1.2.2. Receiving email newsletters with news, promotions, special offers and other useful materials, but no more than twice a week. The visitor of the Website at any time has the right to unsubscribe from the mailing list of Olta Travel, by clicking on the unsubscribe link located at the bottom of each letter.

1.2.3. Direct communication with the manager of Olta travel on the treatment of the user.

1.2.4. The use of contact information to show relevant advertisements to users in social networks and the Internet.

1.2.5. For other purposes performed with the individual consent of the user.

2. The collection, storage and protection of personal data.

2.1. All personal data collected on the Website is processed, stored and secured in strict accordance with the provisions of the legislation of the Russian Federation (Federal law of the Russian Federation of 27 July 2006 № 152-FL "On personal data") and the European Union (The General Data Protection Regulation (GDPR) (EU) 2016/679).

2.2. Olta Travel is taking the necessary legal, organizational and technical measures to protect personal information from unlawful or accidental access, copying, distribution of personal information, as well as other unlawful actions in relation to personal data of users, which include:

•     secure transfer and storage of personal data on secure servers;

•     automated processing of personal data;

•     identification of possible threats to the security of personal data;

•     limiting the number of persons having access to personal data;

•     application of measures of internal regulation of the procedure of working with personal data (internal regulations for employees of Olta Travel);

•     improving methods of collection, storage and processing of data.

2.3. All data received on the Website of Olta Travel are transmitted via a secure https Protocol and stored on servers in secure, cloud-based customer relationship management service Bitrix 24, as well as in safe service for creating email newsletters Unisender.

3. User rights and obligations of Olta Travel.

3.1. Upon the request from the user Olta Travel should:

•        confirm the fact and methods of storage and processing of personal data of users;

•        inform about the method of obtaining personal data of the user;

•        explain the legal bases, objectives and timing of the processing of personal data;

•        in case of personal data leakage, inform the user about it;

•        make changes or delete users ' personal data from the database to stop storing and processing it;

•        warn about the expected cross-border transfer of personal data.

3.2. The user has the right to request the deletion of his personal data by sending an e-mail to [email protected] as well as the exclusion from the email-mailing by clicking on the "Unsubscribe" button located in the body of each letter.

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•       company liquidation;

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•       at the request of the user, if the data were obtained illegally.

5. Olta Travel is not responsible for information posted by a visitor on the third party websites, links to which can be posted on the Website of Olta Travel.

6. More information about the collection, storage and processing of personal data by Olta Travel, the user may get by sending an email to [email protected] .