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Tourism human capital development.

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UN Tourism Academy

Tourism at international level is expected to grow in the coming years. This presents both an opportunity and a challenge at the same time. The opportunity is to invest and create quality job opportunities in the tourism sector. The challenge is that, in order to support the expected growth and to achieve tourism sector competitiveness and sustainability, UN Tourism Member States need the right tourism human capital base that meets current and future market demands and, ultimately, enhances competitiveness and sustainability of tourism destinations.

Tourism Education Guidelines

Therefore, tourism development in UN Tourism Member States needs a human capital base that is:

  • Abundant: the right volume of human capital available at all skill levels and in all sub-sectors and job families of tourism.
  • ​ Highly qualified: human capital with the right type and level of education, training and experience available at all skill levels and in all sub-sectors and job families of tourism.
  • Highly motivated and with the right attitude: in order to deliver exceptional experiences to visitors.
  • Able to gain the economic benefits from tourism: it is also imperative that UN Tourism Member States and their local communities can fully benefit from the growth of the tourism sector through meaningful, quality jobs with clear and visible career path opportunities in the sector.

When planning the development of tourism human capital, it is important also to note that the human capital needs of the tourism sector today are not the same as the human capital needs of 2030 will be. We will see the emergence of new types of tourism businesses, products, services, and professions, requiring different competencies, knowledge, and personality attributes. Meeting the new demands will require concerted efforts and the UN Tourism Academy (former UNWTO.Themis Foundation) is taking a leading role in addressing emerging needs.

Why is Human Capital important for Tourism?

Tourism employment delivers long-term benefits to destinations and these benefits include economic development, poverty alleviation, and sustainability. Naturally, tourism is also conducive for enterprise development as it opens opportunities for small and medium sized businesses that are engaged in providing products and services for the tourism industry.

There are several characteristics that make tourism an attractive economic development option and key in that is its potential to create and support jobs and boost employment.

Given its economic connections, tourism’s impacts are particularly strong in the local farming and fishing industries, handicrafts and construction industry, among others. It is for these reasons that tourism is strongly recognized as a valuable tool in alleviating poverty as employment within the sector can provide income and experience and therefore contribute to a person’s social inclusion and individual development. It also contributes in a major way to the long-term sustainability and competitiveness of destinations, where local people are employed and trained and income flows directly to the local economy.

At the UN Tourism Academy, we strive to help UN Tourism Member States to face these opportunities and challenges by offering them a comprehensive portfolio of products and options to address this:

Courses, Webinars & Resources

By studying from home today, we can acquire skills for tomorrow Tourism professionals all over the world share one one thing in common when it comes to dedicating time and resources to professional growth.

UN Tourism EXECUTIVE EDUCATION

UN Tourism.ExecutiveEducation Initiatives seek to strengthen and develop the capacities and competencies of tourism professionals in their key action areas, as well as to share knowledge and tools in a practical and interactive mode.

UN Tourism.TedQual

Quality Assurance for Tourism Education, Training and Research Programmes

UN Tourism.TedQual is a UN Tourism Academy programme whose main objective is to improve the quality of the tourism education, training, and research programmes.

UN Tourism.QUEST

The UN Tourism.QUEST Programme seeks to reinforce quality and excellence in leadership, execution and governance capacities in Destination Management Organisations (DMOs).

UN Tourism Students’ League

The high need for specialized human capital to meet the requirements of national tourism agencies and private companies is one of the main challenges that Tourism Destinations are facing nowadays.

CALL FOR EXPERTS

We are always on the look out for experts with strong academic qualifications, international experience, language skills, among others for our capacity building initiatives. Visit the open calls here

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tourism human capital development program

DOT launches five-year plan to develop tourism professionals

tourism human capital development program

MANILA—The development of competent, world-class Filipino tourism professionals through the education system is the core of the Department of Tourism’s (DOT) five-year industry manpower development plan.

In a virtual launch, the DOT laid the groundwork for the country’s tourism workforce with the launch of the Philippine Tourism Human Capital Development Plan (PTHCD) for 2021-2025.

Tourism Secretary Bernadette Romulo-Puyat led the virtual launching of the plan to ensure the steady supply of trained manpower and to address challenges facing tourism human capital development.

“We aim to develop competent, world-class Filipino tourism professionals through a harmonized education system and strong tourism industry linkages and collaboration. Together, these factors will lead us toward attaining sustainable and inclusive national socio-economic development,” Puyat said.

The Republic Act 9593 also known as the Tourism Act of 2009, mandates the DOT to draft an industry manpower development plan every five years. PTHCD is the continuation of the Philippine Tourism Human Resource Development Strategy and Action Plan for 2015-2020.

The tourism chief was joined in the virtual launch by Department of Education (DepEd) Director Jocelyn Andaya, Technical Education and Skills Development Authority (TESDA) Certification Office Executive Director Maria Susan Dela Rama, Commission on Higher Education (CHED) OIC-Chief Standards Development Division Aline Magalong, and Tourism Industry Board Foundation Incorporated (TIBFI) chair Ma. Christina Aquino.

In the previous months, DOT conducted a national consultation, situational analysis, and focus group discussions across the country with participants from different tourism industry sub-sectors, local government units, government agencies and the academe.

The discussions covered Education Tourism as a tourism product offering, industry linkages and partnerships, research and innovation, standards review and development, implementation of the ASEAN Mutual Recognition Arrangements for Tourism Professionals, and other programs.

“In view of the challenges and opportunities brought about by the COVID-19 pandemic, this updated PTHCD comes at a most critical time. The retooling, reskilling, and upskilling of the tourism workforce will all be crucial as the industry prepares to reopen and recover, and will be among the most important steps in our journey towards the better normal,” Puyat added.

Published:June 7, 2021

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Tourism chief affirms DOT’s support to PH Dev’t Plan 2023-2028

tourism human capital development program

Chinese tourists receive warm welcome from PHL; DOT foresees swifter tourism recovery with Chinese outbound group tour

tourism human capital development program

PHL, CHINA ink tourism implementation deal

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PHL breaches 2.6M arrivals for 2022; DOT chief bullish of 2023 projections

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DOT lands on Top 3 Highest Approval Rating among Government Agencies; bares targets for 2023

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DOT, DICT ink deal for improvement of connectivity in tourist destinations, digitalization of services

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DOT, DMW launch newest incentivized tourism promotions campaign

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DOT, TIEZA launch 7th Tourist Rest Area in Pagudpud’s Saud Beach

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Tourist Rest Area to rise in Bohol

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Luzon’s First DOT Tourist Rest Area to Rise In Baguio City

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DOT strengthens PHL-Saudi Arabia tourism relations, engages industry key players

tourism human capital development program

Statement of Tourism Secretary Christina Garcia Frasco on the Launch of the e-Travel System

tourism human capital development program

Filipino hospitality, Philippine sustainable tourism highlighted at WTTC Global Summit Saudi Arabia

tourism human capital development program

Frasco welcomes Uzakrota World’s Leading Country Award, PHL destinations’ citations

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Frasco eyes more urban parks in the Philippines

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DOT’s Frasco is among best-performing cabinet officials- RPMD Survey

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Frasco hails first-ever North Luzon Travel Fair as critical to revitalizing tourism; reiterates the Philippines’ readiness for visitors

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DOT welcomes long holidays for 2023; PBBM signing of Proclamation No. 90 important stimulus to PHL domestic tourism in 2023: DOT chief

tourism human capital development program

PHL visitor arrivals reach 2M; tourism revenue hit 100B – DOT Chief

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Philippines hailed as World’s Leading Dive and Beach Destinations

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PHL Tourism Chief initiates tourism cooperation talks with Italian Tourism Minister

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Palawan cited “Most Desirable Island” in 21st Wanderlust Travel Award

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Outlook for Philippine tourism positive – tourism chief

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DOT launches 1st North Luzon Travel Fair

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Tourism chief to lead PHL contingent to WTM, brings listening tours to FILCOM in UK

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PBBM oks easing of stringent travel restrictions

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PHITEX 2022 yields record high 173M sales leads

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One Health Pass replaced with PHL’s ‘simpler’ eARRIVAL CARD system

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Philippine Experience Caravans to roll out 2023 – Frasco

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DOT relaunches Philippine Tourism Awards

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DOT exceeds 2022 target arrivals; PBBM rallies support for tourism as admin’s priority sector

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Siargao, a priority for Tourism Development — Frasco

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STATEMENT OF TOURISM SECRETARY CHRISTINA GARCIA FRASCO

tourism human capital development program

DOT bares tourism wins under PBBM’s first 100 days

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Tourist Rest Areas for PHL’s top destination – Cebu

tourism human capital development program

Tourist Rest Areas launched in Mindanao

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FY 2023 DOT budget submitted to plenary; Senators press for higher tourism budget

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DOT celebrates Philippines’ back to back wins at Conde Naste Traveler Readers’ Choice Awards; Boracay claims spot as top island in Asia anew

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Frasco secures CA nod as Tourism Chief

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DOT receives HOR nod for P3.573 B budget for 2023

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First ever DOT-DOLE nat’l tourism job fair opens

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Tourism Chief tackles plans to revive industry, entices foreign investors in New York briefing

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PBBM pronouncements at UN meet an “excellent representation” of PHL – Secretary Frasco

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DOT-DOLE 1st Philippine Tourism Job Fair pre-registration now open, more than 7k jobs available to tourism job seekers- Sec. Frasco

tourism human capital development program

STATEMENT OF TOURISM SECRETARY CHRISTINA GARCIA FRASCO ON THE LIFTING OF OUTDOOR MASK MANDATE IN THE PHILIPPINES

tourism human capital development program

DOT muling pinarangalan ng Selyo ng Kahusayan sa Serbisyo Publiko 2022

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DOT Chief welcomes IATF recommendation to make masking optional when outdoors

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Phl scores back to back win in WTA Asia; Intramuros hailed as Asia’s Leading Tourist Attraction of 2022

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Frasco lays out DOT plans and programs for industry recovery; lawmakers bat for higher DOT budget

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More than 1,500 tourism jobs to be offered in joint DOT-DOLE job fair

Dot to ink tourism job fair program – trabaho, turismo, asenso with dole; domestic, international jobs to be available to tourism job hunters.

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Thailand to offer tourism job opportunities to Filipinos– Frasco

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PHL tourism chief pushes for increased connectivity, interoperability of vax certs, equalization of opportunities, and sustainability in APEC tourism ministers’ meet

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Philippines strengthens tourism ties with Thailand

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DOT TRAINS BOHOL VENDORS ON FILIPINO BRAND OF SERVICE EXCELLENCE

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20 intl, local dive and marine experts take centerstage at PHIDEX 2022

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Measures in place to ensure safe travel to PHL – Tourism Chief

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FRASCO OPTIMISTIC OF PH TOURISM RESURGENCE, LAUDS CEBU TOURISM SUCCESS

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Frasco eyes visitor-friendly, “distinctly Filipino” air, seaports in PHL

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DOT celebrates Philippine Accessible Disability Services, Inc. (PADS) Dragon Boat Team historic four gold medal haul

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DOT to facilitate interagency effort to strengthen Filipino Brand of Service

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DOT to coordinate on quake-hit tourist destinations, heritage sites

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PBBM cites tourism as top-priority; orders infra development, enhancement of Filipino brand

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DOT chief takes “Listening Tours” to Luzon

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DOT Chief affirms support to National Museum of the Philippines; proposes inclusion of museums in tourism circuits

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Boracay, Palawan and Cebu hailed World’s Best Islands; DOT celebrates back-to-back accolades for PHL destinations

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Marcos push for Tourism Infra strengthens industry, raises PHL global position – DOT Chief

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DOT lauds Boracay’s inclusion in TIME’s 50 World’s Greatest Places of 2022

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DOT lauds Cebu-based group win in int’l dance competition

Statement of tourism secretary christina garcia frasco on banaue.

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Tourism Chief Frasco kicks off listening tours in VisMin, encourages officials to reach out to LGUs, stakeholders

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Tourism chief Frasco to go on ‘listening tours’ starting this week

Dot reports increase in domestic tourism in 2021.

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Incoming tourism chief receives warm welcome from employees, vows to bring “LGU perspective” to DOT

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DOT’s Philippine International Dive Expo (PHIDEX) returns to Manila next month

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First Davao Dive Expo slated on June 24

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DOT touts ‘future farms’ as new and sustainable tourist attractions

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DOT pitches PHL as ideal retirement destination in Japan Expo

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DOT positions New Clark City as premier tourism investment hub

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PH’s significant recovery in travel and tourism hot topic in Routes Asia 2022

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DOT’s KAIN NA! takes foodies to a multi-sensory adventure

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DOT Presents “Escape: Stories from the Road” Podcast

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Second (2nd) Online Master TESOL Certification Course

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DOT, MMC Foundation partnership brings ER bikes to three Metro Manila tourist sites

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DOT spotlights PWDs and women in tourism with new “It’s More Fun for All” campaign

Media release from the department of tourism.

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PHL scraps COVID pre-departure test for fully vaccinated, boostered tourists

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DENR, DOT and DILG unveil Year of Protected Areas (YoPA) Campaign marking 90th anniversary of Protected Area establishment in the Philippines

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Department of Tourism and Mickey Go Philippines introduce Pinoy Mickey Funko Pops

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DOT launches “Keep the Fun Going” sustainable tourism campaign with gamified challenges

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DOT reminds AEs on proper flag etiquette

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DOT 49th Anniversary speech of the Tourism Secretary

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DOT pushes for 100% vaccination of active tourism workers

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DOT calls for lowering of testing price cap, certification of more saliva test facilities

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PHL may be next filming location as Tourism Summit brings in Hollywood execs

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WTTC Investment Tour Highlights Viable Opportunities in Clark, Central Luzon

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WTTC lauds PH successful hosting of Int’l tourism Summit

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Closing and Congratulatory Message during the Closing Ceremony of the 21st WTTC Global Summit of the DOT Secretary

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WTTC: ‘Astonishing Recovery’ for Philippines’ tourism sector

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World Travel & Tourism Council (WTTC) Exhibition Booths

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WTTC Opening Ceremony Welcome Remarks of the DOT Secretary

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WTTC bullish on PH tourism recovery amid Covid-19 pandemic

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PHL Foreign tourist arrivals breach 200k mark – DOT Chief

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DOT, partner agencies celebrate Filipino Food Month

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WTTC announces speakers for its 21st Global Summit in the Philippines

tourism human capital development program

DOT seeks return of Korean tourists, PH’s top market

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DOT inks partnership with PNP, PDEA to beef up security in tourist destinations

tourism human capital development program

DOT Launches Digital Travel Magazine “7641”

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PHL says “All systems go for full reopening on April 1”; Removes EED as entry requirement

Phl logs more than 100,000 visitor arrivals since feb. 10 reopening.

tourism human capital development program

DOT meets with Japanese tourism execs to boost inbound tourism arrivals

tourism human capital development program

Statement of the DOT on hotel rooms occupancy guidelines

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PH opens doors to all foreign tourists with easing of arrival requirements starting April 1

tourism human capital development program

Travel to PHL is “easier”, more fun – Puyat

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DOT Launches “Sounds More Fun in the Philippines” Playlist on Spotify

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DOT hopeful on higher tourism growth with downgrading of NCR, 38 areas to Alert Level 1

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Intramuros visitors up by 132% in February

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DOT bares higher tourist influx since reopening

Dot welcomes iatf approval to accept the national vaxcert of 12 additional countries.

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PH receives 9,283 inbound tourists; DOT upbeat on higher arrivals in months ahead

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Puyat: Walk-in booster shots available for Boracay visitors

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All systems go for PHL reopening for international travel- Puyat

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Kids’ vaccination to make family travels safe, more fun

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DOT lists requirements and protocols for arriving foreign leisure guests

tourism human capital development program

Save the date for the World Travel & Tourism Council Global Summit in the Philippines

tourism human capital development program

DOT: PH to accept fully-vaxxed tourists from visa-free countries starting Feb. 10

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DOT supports ‘Pharmacy and Drive-thru Vaccination Sites’ rollout in Baguio City

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DOT Launches “ASMR Experience the Philippines” Project

Dot to hold 2-day conference on english as second language (esl).

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PH cities, hotels bag ASEAN tourism awards

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Booster shots rolled out for fully vaxxed tourism workers; 50% of NCR hotel staff already “boosted”

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DOT trains over 30,000 tourism professionals amid pandemic

Dot welcomes eased travel movement between gcq and mgcq areas for tourism revival, hotel in ‘poblacion girl” fiasco suspended, fined, intramuros gives vulnerable population a breathing space, dot launches website with exclusive travel deals for balikbayans.

tourism human capital development program

Anilao Underwater Shootout stages a successful comeback

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DOT’s KAIN NA! makes a comeback in Tagaytay

Dot earns unwto citation for have a safe trip, pinas ad.

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Brgy. Bojo in Aloguinsan, Cebu bags UNWTO best tourism village award

More than 95% of tourism workers in dive establishments already vaccinated against covid-19: dot.

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DOT: PHL to welcome Int’l tourists soon

Dot welcomes shortened quarantine days for balikbayans, dot asks lgus to simplify entry requirements in tourist spots, miceconnect 2021 positions boracay as asia’s premier bleisure destination, dot releases latest list of domestic destinations waiving rt-pcr tests for fully vaxxed visitors, dot grants incentives to fully vaccinated individuals visiting intramuros.

tourism human capital development program

Statement of the DOT on waiving RT-PCR requirement to Boracay for fully vaxxed tourists

tourism human capital development program

Anilao underwater ‘shootout’ is back

Puyat, dot execs pitch ph tourism in japan travel mart, dot welcomes eased restrictions in mm under alert level 2, free swab tests for domestic tourists starting nov. 1, dot lists destinations without testing requirement, with projected 100% inoculation rate by next month, boracay will soon waive rt-pcr testing for fully vaxxed visitors.

tourism human capital development program

Domestic Travel Welcome-Back: DOT, TPB launch ‘It’s More Fun with You’ ad and ‘Have a Safe Trip, Pinas’ Viber Stickers

22 divers pass dot guide training in anilao.

tourism human capital development program

PH cited Asia’s top beach and dive destination anew in 2021 World Travel Awards

Dot bullish on camiguin’s reopening, boosts covid-19 vax drive, dot clarifies travel guidelines for ncr residents under alert level 4, alert level 3, good for tourism jobs and businesses as holidays near – puyat, 2nd tourism & technology forum: readying for a different future.

tourism human capital development program

DOT vaccination drive for tourism workers continues in Pampanga

Dot welcomes easing of age restrictions for interzonal travel, less quarantine days for travelers an ‘encouraging development’ for tourism industry – puyat.

tourism human capital development program

Vaccination of Rizal tourism workers crucial to industry’s recovery — DOT

Dot welcomes siargao, palawan and boracay win in int’l travel mag awards, over 43k safety seals issued as more businesses apply, dot backs call to shorten quarantine of fully vaxxed travelers, dot calls for cooperation to ensure success of expanded operational capacity of restaurants in ncr.

tourism human capital development program

DOT lauds Samar LGU vax drive for tourism workers

Message of secretary berna romulo-puyat on the celebration of world tourism day, dot ensures compliance of accredited hotels, resorts to new iatf alert level system guidelines.

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Cebu vax drive for tourism workers gains traction with more than 50% inoculated

Puyat bares phl hosting of international tourism conference in march 2022.

tourism human capital development program

DOT and TikTok launch #GandaMoPinas Campaign as local borders reopen

Dot invites esl teachers to free online master tesol certification course.

tourism human capital development program

DOT launches “More Fun Awaits” global campaign to showcase travel preps

Statement of the department of tourism (dot), statement of the department of tourism on the inclusion of palawan in t+l’s top islands in asia, world list, more than 50% of country’s tourism workers vaccinated against covid-19 – dot chief, intramuros site visit of dot secretary berna romulo-puyat.

tourism human capital development program

Intramuros sites and Rizal Park to reopen September 16

Philippines boosts participation in expo 2020 dubai, highlights pinoy food, local tourism businesses receive dot, tpb philcare kits.

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DOT, partner agencies drive up promotion of Filipino food experience

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More than 7.5k tourism workers in Baguio have received Covid vax – Tourism Chief

Dot, tpb distribute p19m worth of materials to promote safety protocols.

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DOT, NTF bring vaccination rollout for tourism workers in Siargao Island

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DOT: 95% of tourism workers in NCR vaxxed vs Covid-19

Sustainability is key to tourism industry’s recovery — puyat, dot lauds private sector for vaccine rollout in el nido.

tourism human capital development program

PHITEX 2021: Beyond Business slated for September 19-23

tourism human capital development program

Puyat leads vaccination drive for Pampanga tourism workers

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More than 75% of Bohol tourism workers eyed for inoculation with second vaccine roll-out

More than 70% of tourism frontliners in metro manila vaccinated vs covid-19 — puyat.

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DOT and TPB SUCCESSFULLY STAGED FIRST-EVER HYBRID EDITION OF THE REGIONAL TRAVEL FAIR

Dot, bpos to hold job fair, statement of the department of tourism.

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DOT targets increased inoculation of tourism workers in more destinations

tourism human capital development program

Puyat: More vaccines coming for Palawan tourism workers

Dot statement on nesthy petecio’s silver medal finish in the tokyo 2020 olympics, rizal park drive-thru vax site opens; puyat hails manila’s anti-covid initiative, dot gets highest coa rating for 2nd straight year, statement of the department of tourism on the passing of heritage and cultural tourism advocate mr. ramon hofileña, statement of the department of tourism (dot) on the heightened community quarantine level implementations in ncr, more tourism workers in boracay to receive covid-19 jabs – dot, dot reiterates call for safe travel amid stricter quarantine measure, dot reminds hotels, resorts that room sharing for quarantined families is allowed, dot celebrates siargao inclusion in time magazine as one of the world’s greatest places of 2021, dot launches halal food tourism, dot backs gov’t infra program to boost tourism, dot backs iloilo bid for ‘creative city of gastronomy’ recognition from unesco, statement of the department of tourism on iatf decision allowing children five years old and above, and fully vaccinated seniors to visit outdoor areas, dot partners with viber to promote kain na foodfest, dot: 3,000 boracay tourism workers to receive covid vax, dot, tpb continues to support lgus with digital transformation projects, dot teams up with scarlet belo and cartoon network to take safe trips, dot statement on the activities of the taal volcano, bakuna by the sea: dot hails davao’s innovative approach to travel, hospitality workers, dot, tpb to roll out 2nd phase of rt-pcr financial subsidy program through pcmc, dot unveils region 1 tourism recovery plan, statement of the department of tourism on the drop of tourism contribution to gdp, dot to co-stage virtual fête de la musique june 18-21, more ncr tourism workers receive support through dot-dole program, travel for tourists of all ages from ncr plus to boracay, other mgcq areas extended to june 30, dot eyes inoculation of 5,000 bohol tourism workers, museums in ncr plus to reopen on limited capacity – dot, dot turns food tourism to high heat with 2021 kain na, terms for tourism business loans eased, dot bares tourism recovery plans for bulacan, dot and tiktok launch #sarapmagingpinoy campaign to promote local food tourism, dot celebrates world environment month, highlights responsible marine wildlife interactions, statement of the department of tourism (dot) on the rt-pcr requirement for leisure travelers under iatf-eid resolution 118a, statement of the dot on iatf-eid resolution 118a, more than 16k bulacan tourism workers get dot-dole cash aid, dot orders stricter monitoring of staycation hotels and aes in gcq areas following new iatf guidelines, dot lauds inclusion of frontline tourism workers in a1 priority group, dot hosts pata summit for first hybrid mice event in 2021, over 1,400 golf workers in metro manila get dot-dole cash aid.

tourism human capital development program

Central Luzon to Showcase ‘Flavors of Pampanga’, readies tourists for gastronomic experience

Dot lauds ph hotels recognized with the 2021 tripadvisor awards, 3,390 tourism workers in marinduque approved to receive p16.95m dot-dole cash aid, puyat bares tourism recovery plans for marinduque, dot proposes ‘green lane’ for fully vaccinated travelers, dot hails expansion of priority vaccination to a4 cluster, including tourism frontliners, 5,986 staycation rooms open for guests from ncr plus, intramuros to open fort santiago, baluarte de san diego to visitors may 17, dot statement on the proposed vaccination center in nayong pilipino, dot welcomes iatf decision to ease travel in ncr plus, 221m cash aid approved for 44k tourism workers in western visayas, statement of the department of tourism (dot) on the collected garbage from the waters of samal island, davao del norte, statement of the department of tourism (dot) on the reported violations of a hotel in davao city, dot to host hybrid pata annual event for adventure travel, p1.5m cash aid approved for 295 intramuros tourism workers, updates on the vaccination of tourism workers, labor day vax for tourism workers, more than 400k displaced tourism workers get dot-dole cash aid, philippine tourism and mice industry to bounce back with the hosting of wttc global summit, dot, manila lgu ink mobile hospital deal, dot-accredited establishment staysafe.ph-users, eligible for safety seal certification, dot grants the wttc safe travels stamp to 33 more hotels nationwide, dot welcomes proposals to convert tourism sites to temporary medical facilities, dot lauds repurposed hotels, calls for ‘bayanihan’ vs covid, dot approves use of burnham green and quirino grandstand in rizal park for temporary mobile hospital and drive-thru vaccination site, dot celebrates saud beach inclusion in the 25 most beautiful beaches in the world list of travel and leisure, 67k displaced tourism workers of ncr+ receive dot-dole cash aid, statement of the department of tourism on the vaccination facility in nayong pilipino property, statement of the department of tourism regarding the alleged birthday “super spreader” event in boracay, dot eyes adoption of covid-19 digital travel pass, dot statement on ecq extension in ncr plus, phl, dot nominated at asia edition of 2021 world travel awards, dot pushes for inclusion of other tourism workers in priority group a4, strict new guidelines set for hotels under ecq; lenten ‘staycations’ within ncr plus suspended, dot statement on ecq for ncr+ areas, dot statement on holy week, rizal park and paco park adjust visiting hours, remain open for physical exercise, dot statement on biatf measures for boracay, tpb philippines spearheads tourism and technology forum (ttf), dot statement on coron tourist with falsified travel documents, dot supports rizal tourism circuit on food, faith, art, adventure and nature, the ‘fun’ continues: philippines joins digital itb berlin, dot to spur domestic tourism in rizal, dot’s stdp program to enhance resiliency of phl destinations – puyat, dot sustains online presence with ‘wake up in ph’ campaign and safety travel advisories, dot greenlights partial operations of hotel restaurants on june 15, dot eyes tourism recovery as more destinations may reopen, domestic travel to drive recovery of tourism industry, says survey, dot hails revival of tourist cops, tourism will recover well, dot chief vows, dot celebrates hidden beach, palawan’s inclusion in cnt’s best beaches in the world, tourism industry hikes share in gdp to 13%; puyat sees strong recovery from pandemic, dot pushes stringent guidelines for stakeholders across the nation, biatf denounces travelers’ breach of entry protocol to boracay, dot lauds partnership model for safe and sustainable tourism in boracay, dot issues guidelines on tourist land transport services, iatf–eid resolution reiterates ‘dot certificate of authority’ as requisite to operate, dot issues protocols on restaurant operations under the new normal, dot welcomes ph ‘rising stars in travel’ citation by forbes.com, dot, dti to roll out health and safety guidelines, digital solutions for restaurants, dot, attached agencies promote digital tourism, tourism chief reminds hotels, resorts: no dot certificate, no business operations during mgcq, dot assists 36,000 tourists during covid-19 crisis, dot webinar tackles digital as the new normal, dot welcomes the resumption of tourism operations in areas under mgcq, trust and health safety key to phl tourism recovery – dot chief, puyat on reopening tourism: ‘do it slowly but surely’, dot brings home 84 tourists stranded in eastern visayas, dot supports coron’s sustainable tourism development to bounce back, dot welcomes puerto princesa reopening to domestic tourists, dot urges for more wttc safe travels stamp applications, boracay’s white beach, el nido’s nacpan beach among tripadvisor’s top beaches in asia, dot statement on uniform travel protocols, dot supports the safe reopening of negros oriental, puyat affirms support for siquijor’s reopening, dot statement on el nido’s swift action against tourists with false covid test records, dot supports dilg’s streamlining of travel requirements, dot assists 98 stranded tourists in western mindanao, dot assists 246 tourists stranded in bicol, dot response team assists 1004 tourists stranded in caraga region, statement of tourism secretary bernadette romulo-puyat, dot8 springs stranded tourists, total assisted travelers now at 11,000, dot assists stranded tourists in central luzon, dot response teams assist over 10,000 travelers, dot announces the guidelines on hotels and other accommodation establishments during the enhanced community quarantine, dot chief: innovation to spur food tourism in new normal, dot webinar tackles heritage site conservation and use amid pandemic, dot banners “filipino brand of service”; assists over 35,000 tourists amid pandemic, dot to jumpstart domestic tourism under stricter protocols with iatf and lgus, dot partners with wttc to share experts’ tourism outlook, recovery plans, dot regulates hotel food deliveries, dot: tourism industry up to tough challenges on path to recovery, more than 155,000 tourism sector workers receive first tranche of dof wage subsidy program, dot mounts sweeper flights; brings home 1000 stranded domestic tourists, dot webinar tackles recovery, future of phl’s m.i.c.e., statement of the department of tourism (dot) on the iatf–eid authorization to mount sweeper flights, statement of secretary bernadette romulo puyat on the passing of former dot secretary ramon jimenez, jr., dot–ncr assists 24,000 in–transit nationals amid ecq of luzon, dot and ssi support philippine food producers in online philippine harvest, dot provides virtual backgrounds for video calls to encourage “travel from home”, dot offers online “enhanced opportunity” training for tourism stakeholders, dot-region 6 delivers filipino brand of service in crisis, dot outlines tourism response, post–covid 19 recovery plan to aid private sector, dot issues guidelines defining “new normal” for accommodation establishments, 24,836 hotel rooms reserved for ofws’ quarantine, bpo staff use – dot chief, stranded tourists welcome extended stay in batanes, dot welcomes lifting of travel ban for outbound passengers, recovery flights, tourism transport to continue for stranded passengers, statement of the department of tourism (dot) on covid-19 local transmission, dot statement on the curfew recommendation for lgus, dot, turkish airlines form partnership to increase philippine tourism from europe and mediterranean source markets, dot celebrates first run of the philippine international hot air balloon fiesta in calabarzon, puyat convenes tourism council; invites public to travel within ph, international visitor receipts hit usd 9.31b in 2019, 20.81% up from 2018, dot postpones nationwide mall sale to prioritize safety of citizens, department of tourism unveils new ad inspired by the abakada alphabet, highlighting unique filipino culture, puyat advocates for cultural and ecotourism in the new normal, relive the history of intramuros city with augmented reality app experience philippines, dot: 1st phl shopping fest kicks off march 1st, doh, dilg and dot give public gatherings green light, 2019 international arrivals exceed target with 8.26 million visitors to the philippines, dot welcomes lifting of taiwan travel ban, joint statement of the department of tourism and tourism congress of the philippines, dot backs “balik sa bohol” for tourism industry revival, intramuros reopens in the new normal, relaxed and standard health protocols, personalized trips key to tourism recovery, says latest philippine travel survey, dot files falsification raps against boracay tourists with forged covid test results, dot: reclassification of industries to hasten recovery, dot statement following the president’s latest directive to contain the ncov, guidelines in handling guests in tourism enterpises in the advent of ncov global health emergency, puyat eyes isabela as top agro-ecotourism destination, dot, dti inspect hotels and restaurants’ compliance with health and safety protocols, dot chief checks readiness of palawan, fresh produce at your doorstep, courtesy of dot–grab tie–up, dot ‘seal of good housekeeping’ boosts confidence among restos amid pandemic – puyat, dot celebrates as palawan reclaims best island in the world citation, tourism chief bullish on english schools’ recovery, dot, fao team up for sustainable farm tourism in ph, meetings, conventions allowed only under mgcq at 50% capacity – dot, boracay now open to youths, seniors from region, dot chief lauds senate approval of bayanihan 2 on final reading, cites plans for 10b stimulus fund, “think out of the box,” tourism industry urged in dot webinar, dot assures tourist stakeholders of all–out support for slow reopening, puyat meets with bohol execs to tackle tourism situation, recovery plans, dot, cloud panda ph launches phl harvest e-commerce site, statement of dot, dot to scale up baguio’s ridge to reef travel bubble plan across phl, dot celebrates “surprisingly spectacular diving” tag of 3 phl dive sites by lonely planet, phl bags best overseas diving award 2020, statement of department of tourism, dot’s phidex 2020 goes digital, dot-dole amended jmc further expands coverage of beneficiaries, dot welcomes new protocols for arriving passengers, dot bats for a more fun, safe and sustainable laguna, dot chief: green corridors are critical to tourism recovery, dot statement on destination test requirements, dot statement on boracay tourists, dot welcomes asean as a single tourism destination, iatf allows baguio hotels to receive domestic tourists under gcq, raising the bar of filipino hospitality with the leadership excellence series 2021, dot lauds inclusion of tourism frontliners in priority group for vaccination, dot’s ‘kain na’ cooks up online food fest, phl hosts 3rd asean meet on tourism professionals; dot commits to beef up competency of tourism workforce in the new normal, safety marshalls to ensure physical distancing when beaches, resorts reopen, 10,000 bpo jobs for displaced tourism workers, zero interest loans, no collateral, easy terms for distressed tourism businesses, puyat to grace baguio reopening; dot to go big on domestic tourism in 2021, chocolate, coffee, tea take centerstage in dot’s kain na food festival, dot receives safetravels stamp from world tourism body, puyat launches baguio’s vis.i.t.a. platform, reopening of boracay to more markets builds momentum for domestic tourism revival, puyat: even in most unusual ways, tourism must stay alive, message of tourism secretary bernadette romulo-puyat on the celebration of the world tourism day, dot statement on the city garden grand hotel, dot chief supports negrense cookbook launch, vows continued support to thriving food tourism scene in western visayas, dot statement on the closure of makati shangri-la hotel, dot pledges to help negros occidental get ready for more domestic tourists, dot welcomes the first two recipients of the wttc safe travel stamp, dot statement on baguio party incident, dot welcomes iatf decision to allow balikbayans, dot launches “have a safe trip, pinas” to promote safe travels and support tourism workers, dot celebrates ph’s victory as world’s leading dive destination and tourist attraction for intramuros in 2020, dot welcomes coron’s reopening on dec. 1 with health and safety measures in place, dot aims for data-driven response to tourism recovery under new normal with survey, dot backs enhanced contact tracing; announces low-cost covid tests with up-pgh for boracay-bound tourists, puyat encourages affected tourism workforce to avail of the expanded dot-dole financial assistance, dot welcomes strides to reboot mice, puyat visits batangas, shores up dive tourism, statement of the dot on cebu resort incident, dot presents virtual concert to promote manila’s cultural heritage sites, dot, makatimed foundation forge partnership for tourism destination health security, dot launches webinar training on reducing single-use plastics for hospitality sector, dot to assist zambales in safe and gradual tourism reopening, dot bats for uniform lgu travel requirements, dot, tpb promote pinoy christmas through music, dot’s 2020 kain na satisfies christmas cravings on fourth leg, dot’s 2020 kain na satisfies christmas cravings on fourth leg, dot prepares local destinations, accommodation establishments for wttc safe travels stamp application, 27,000 displaced tourism workers of car receive dot-dole financial assistance, dot backs temporary suspension of flights from uk, dot inspires balikbayans to come home with ‘balikan ang pilipinas’ campaign, dot, tpb expand rt-pcr financial subsidy program for 11,600 tourists through pcmc, dot reiterates penalties for quarantine hotels used for staycation and other purposes, dot supports strict entry protocols in light of new covid-19 variant, dot reiterates rule on staycation hotels, dot celebrates boracay and palawan inclusion in conde nast’s 25 best island beaches in the world list, dot issues guidelines for safe ‘staycation’, dot accreditation goes digital, boracay reopens, heralds “safe, gradual” revival of philippine tourism, dot gets coa’s highest rating on 2019 audit, dot sees domestic tourism boom in baguio with affordable antigen testing, phl islands named top favorites by int’l travel magazine, dot welcomes reopening of ilocos norte to luzon tourists on oct 15, dot funds rt-pcr testing of boracay tourism workers, dot inks tourism “cares for travel” msme loan program with sb corp, health, safety rules drawn up for recreational diving, batangas now open to divers – dot, puyat reminds ‘staycation hotels’ to follow rules, protocols, dot welcomes baguio city’s opening to guests from luzon starting oct. 22, dot statement on the opening of ilocos sur starting nov 15, ridge and reef corridor heralds domestic tourism recovery, puyat – hotels in gcq, mgcq may now be allowed to operate at full capacity, pra to amend retirement policies, suspends processing of srrv applications, dot supports expansion of palawan’s travel bubble starting oct. 30, tourism chief bats for covid-19 tests price cap, dot urges tourism businesses to avail of sb corp’s covid-19 loan program, dot leadership excellence series returns anew, dot statement on the inclusion of palawan and boracay in big 7 travel’s list of 50 most beautiful places, dot, tpb launch official philippine travel app, dot, dole agree on guidelines for cash-for-work program for displaced tourism workers, tour guides, dot’s kain na takes on food trips for november, intramuros is now asia’s leading tourist attraction the philippines and dot receive accolades at the 2020 world travel awards asia winners day, statement of the department of tourism on prrd’s signing of eo 118, dot inks mou on tourism education, training, dot partners with nissan to promote ‘safe trips’, dot allows operation of 7,200 hotels, resorts, dot lauds ibagiw 2020, baguio’s creative city festival, dot welcomes reopening of phl’s surfing capital, siargao, ridge and reef travel corridor expands to ilocos sur, dot chief visits baguio city, touts cultural tourism with creative crawls, sec. puyat to grace 2020 bambanti festival, dot allocates p340.7m for iloilo tourism infrastructure development, tourist arrivals mark 7.4m in november, up by 15.58%, safety of tourists is dot’s top priority – sec. puyat, dot, cab collaborate to enhance air passenger’s bill of rights, statement of the department of tourism, 2nd statement of the department of tourism, dot thanks smart for emergency satellite phones, dot–dotr meet to boost tourism infra, connectivity; puyat to push approval of 1b for night–rated airports, dot chief to visit, vows to revitalize baguio, tourism chief: phl one with asean in responding to covid crisis.

tourism human capital development program

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PHILIPPINE TOURISM HUMAN CAPITAL DEVELOPMENT PLAN

Profile image of Dr.  Maureen S Prongo

2021, Department of Tourism -Office of Industry Manpower Development

This publication focuses on the enhancement of human resource capability and the anticipated employment demands of the industry.

Related Papers

abuzar nomani

Tourism basically being a service business, a developing destination must take the necessary steps to build a pool of efficient trained people to fill various jobs, which will be created subsequently. A variety of jobs will have to be created to look after and manage various tourist services. The rapid growth rates in the industry have a direct impact on tourism employment and human resources development in terms of demand for professionals, specific skills and related training and education facilities. The need to develop and train the required human resources in various segments of the tourism industry has been widely recognized. This paper identifies that Development of Indian tourism would require HRD strategies focusing on sustainability based industry practices, tourism development, value systems and behavioral patterns among all the stakeholders.

tourism human capital development program

Michal wang

The paper goes on to explain the critical contribution of employees to the competitive advantage of tourism organisations and why human resources are an important issue for the industry. The model of performance management adopted by an organisation must be customised to meet individual business and employee needs. A series of activities were undertaken to fulfil the objectives above. A framework was developed to explore the links between tourism and human resource management. A second round of discussions was held with representatives of the tourism industry to determine how tourism industry is recruiting and retaining employees with the right skills, knowledge and attitudes to their work. The relationship between tourism and human capital is complex, of inter-conditioning, each of the two elements having at the same time the role of cause and effect. Thus, the stimulation of the growth of tourism is an important medium of re-launching of the labour, but the development, respectively the retardation of the development of tourism depends on the existence or the inexistence of the human resources in the reference territory.

Ranee Esichaikul

Journal of Tourism Management Research

Rose Limpot

Tourism Management

Lyceum of the Philippines University Batangas

Tourism seems to be an effective and efficient tool in creating new jobs and thus decreasing unemployment in any economy. Tourism employment can be categorized as (Mathieson & Wall, 1982 1) • Direct employment resulting from visitor expenditure in tourist services, • Indirect employment in the tourist sector, not resulting directly from visitor expenditure, and • Induced employment, resulting from the effects of the tourism multiplier. But the fact is that the industry is really as good as only its people, and it is the people that make the real product. It has been observed that over the years there has been a change in the demand and supply of Human resources for the Travel industry, with the demand now being for more educated and specialized personnel. But the fact is that Tourism Teaching / Training Institutes are of a more recent origin, and therefore are at times quite unable to meet the demand for the personnel. The present paper studies the Human Resource needs for the Tourism Sector and suggests ways and means for attracting and retaining employees in the Travel industry, mainly by standardizing course curriculum, imparting training, increasing industry academia interaction at all levels and formulating an apex body for tourism education and training in the country.

Adelaida Lillo-Bañuls

Samar K Saad

International Research Journal of Social Sciences

Donald Patimo

This research aimed to describe the employability of the tourism management graduates of Northwest Samar State University (NwSSU), a state university in the Philippine Eastern Visayas Region. To achieve the desired result, the study employed a descriptive research design. The researchers extensively employed the Commission of Higher Education (CHED) Graduate Tracer Survey questionnaires to gather the needed data from the tourism management graduates of the university from SY 2011-2012 to SY 2014-2015. To analyze and interpret the collected data, the researchers made use of frequency counts, percentage distribution, ranking, and the stepwise multiple regression analysis. The majority of the tourism management graduates under study were female, single, young, and city-residents. Most of the tourism management graduates under study were employed immediately after graduation in rank-and-file positions. The best predictor of the employability of tourism management graduates was their location of the residence. With these, the employment support system of the university may fully activate in the first 6 months after graduation in tourism management. To improve further the employability of tourism management graduates, the OBEdized curriculum in tourism management may include the strong emphasis on communication and human skills trainings on all subjects offered.

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Philippines to invest in upskilling, reskilling tourism workforce

tourism human capital development program

Developing skilled local tourism professionals through the education system is at the core of the Philippine Department of Tourism’s (DOT) five-year industry manpower development plan.

DOT secretary Bernadette Romulo-Puyat virtually launched The Philippine Tourism Human Capital Development Plan (PTHCD) for 2021-2025, designed to ensure the steady supply of trained manpower and to address challenges facing tourism human capital development.

“We aim to develop competent, world-class Filipino tourism professionals through a harmonised education system and strong tourism industry linkages and collaboration. Together, these factors will lead us toward attaining sustainable and inclusive national socio-economic development,” Romulo-Puyat said.

The Republic Act 9593, also known as the Tourism Act of 2009, mandates the DOT to draft an industry manpower development plan every five years. PTHCD is the continuation of the Philippine Tourism Human Resource Development Strategy and Action Plan for 2015-2020.

In the previous months, DOT conducted a national consultation, situational analysis, and focus group discussions across the country with participants from different tourism industry sub-sectors, local government units, government agencies and the academe.

The discussions covered Education Tourism as a tourism product offering, industry linkages and partnerships, research and innovation, standards review and development, implementation of the ASEAN Mutual Recognition Arrangements for Tourism Professionals, and other programmes.

Romulo-Puyat added: “In view of the challenges and opportunities brought about by the Covid-19 pandemic, this updated PTHCD comes at a most critical time. The retooling, reskilling, and upskilling of the tourism workforce will all be crucial as the industry prepares to reopen and recover, and will be among the most important steps in our journey towards the better normal.”

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  • Published: 02 September 2024

A qualitative dynamic analysis of the relationship between tourism and human development

  • Pablo Juan Cárdenas-García   ORCID: orcid.org/0000-0002-1779-392X 1 ,
  • Juan Gabriel Brida   ORCID: orcid.org/0000-0002-2319-5790 2 &
  • Verónica Segarra   ORCID: orcid.org/0000-0003-0436-3303 2  

Humanities and Social Sciences Communications volume  11 , Article number:  1125 ( 2024 ) Cite this article

Metrics details

  • Development studies

This study analyzes the dynamic relationship between tourism and human development in a sample of 123 countries between 1995–2019 using a symbolic time series methodological analysis, with the number of international tourist arrivals per capita as the tourism measurement variable and the Human Development Index as the development measurement variable. The objective was to determine if a higher level of tourism specialization is related to a higher level of economic development. The definition of economic regime is used and the concept of the distance between the dynamic trajectories of the different countries analyzed is introduced to create a minimum spanning tree. In this way, groups of countries are identified that display similar behavior in terms of tourism specialization and levels of human development. The results suggest that countries with a high level of tourism specialization have a higher level of development as compared to those in which tourism has a lower specific weight. However, the largest group of countries identified is characterized by low levels of tourism specialization and economic development, which appears to translate into a poverty trap. Therefore, policies related to tourism activity expansion should be created since higher tourism levels have been linked to higher levels of human development. In the case of less developed countries, however, these projects should be financed by international organizations so that these countries can escape the poverty trap in which they are currently found.

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Introduction.

Traditionally, the Gross Domestic Product per capita (GDP per capita) is considered the go-to variable to determine a population’s economic development and is restricted exclusively to an economic measure (Todaro and Smith, 2020 ). Recently, however, studies on development have begun incorporating other noneconomic factors, such as education and health. These factors, together with the economic criteria, provide a baseline for measuring a population’s development in broader terms (World Bank, 1991 ; Lee, 2017 ). In the search for economic activities that enable economic growth and improve the level of economic development, many countries have been especially interested in tourist activity since it is an economic activity that has a strong potential for job creation, the generation of foreign currency, and revenue increase. In short, it may be able to boost economic growth in host regions (Brida et al., 2020 ). In some cases, the development of tourism has been found to contribute to reducing inequality (Chi, 2020 ; Nguyen et al. ( 2021 )) or reducing poverty (Garza-Rodriguez ( 2019 ); Folarin, Adeniyi ( 2019 )).

In fact, what is actually important in economic policies is not only the promotion of a country’s economic growth but also, the channeling of this economic growth into improved economic development in the territory (Croes, 2012 ). This latter concept is much broader and it serves to satisfy the needs and demands of the resident population, improving its quality of life (Ranis et al., 2000 ).

In terms of the analysis of the relationship between tourism and economic growth, many studies have researched this connection. Most of them agree that a causal relationship exists between both variables, that tourism influences growth (Balaguer and Cantavella-Jordá, 2002 ; Brida et al., 2016 ), that the economic cycle influences the development of tourism (Antonakakis et al., ( 2015 ); Sokhanvar et al., 2018 ), and that there is a bidirectional relationship between tourism and economic growth (Bojanic and Lo, 2016 ; Hussain-Shahzad et al. ( 2017 )).

Given that a relationship between tourism and economic growth has been proven in the economies of host countries and national governments, despite a lack of sufficient empirical evidence, various international organizations have been promoting tourism activity as a tool to facilitate the population’s development in those host regions that attract tourist flows to their territory (OECD, 2010 ; UNCTAD - United Nations Conference on Trade and Development ( 2011 )). Such has been the case with the relationship between tourism and economic growth, with the suggestion that tourism is a tool for economic development (Cárdenas-García and Pulido-Fernández, 2019 ).

Many studies have already analyzed the relationship between tourism and GDP per capita, finding long-term equilibrium relationships between the expansion of tourism and economic growth, whereby a higher level of tourists received means higher levels of economic growth (Akadiri et al., 2017 ). As previously mentioned, the economic development of a population, in a broad sense, and in addition to the economic variables, has to be linked to additional variables with a multidimensional content (Wahyuningsih et al., 2020 ). In this scenario, although some studies have measured development in a broader sense (Andergassen and Candela, 2013 ; Banerjee et al. 2018 ; Bojanic and Lo, 2016 ; Li et al., 2018 ), there is a clear lack of analysis of the relationship between tourism and economic development as a multidimensional variable.

In this regard, human development, and its measurement through the Human Development Index (HDI), is a multidimensional variable related to the living conditions of the resident population (income, education, and health), which has been used on many occasions (more than level of poverty or income inequality) to measure a country’s level of development (Cárdenas-García et al., 2015 ; Chattopadhyay et al., 2021 ; Croes et al., 2021 ). The link between tourism and human development arises from the economic growth generated by the expansion of tourist activity. This economic growth is used to develop policies that will improve the education and health levels of the host population (Alcalá-Ordóñez and Segarra, 2023 ).

This article analyzes the relationship between tourism and economic growth, measuring the economic growth of the countries in the broadest possible sense, with a link to the concept of human development (Cárdenas-García et al., 2015 ). As a novelty, a wide set of countries is used for this analysis. This overcomes the limitations of prior works that analyzed the relationship between tourism and human development using small country samples (Chattopadhyay et al., 2021 ).

Although distinct works have already analyzed the relationship between tourism and economic development, they tended to focus on the application of econometric tests to determine the type of causal relationship existing between these variables (Alcalá-Ordóñez and Segarra, 2023 ). This work takes a distinct approach, analyzing the qualitative dynamic behavior arising between tourism and human development. Different country groups are identified that have similar behavior within the group and, simultaneously, with differences as compared to the other groups. Thus it is possible to verify the relationship existing between tourism and human development in each of these country groups, to determine if a higher level of tourism specialization is linked to a higher level of human development.

This approach does not attempt to determine if a causal relationship exists by which tourism precedes the level of development. Rather, this approach of grouping countries aims to determine if, at similar levels of development, the country groups with a higher level of tourism specialization display higher levels of human development. This would suggest that tourism activity is an economic activity that promotes human development to a greater extent than other economic activities.

In this context, this study analyzes the dynamic relationship between tourism and economic development, considering development as a multidimensional variable. It uses a data panel consisting of 123 countries for the period between 1995–2019 and considers the diversity of countries in terms of tourism development and their economic development dynamics. To perform this dynamic analysis, the concept of economic regime is introduced (Brida, 2008 ; Cristelli et al., 2015 , Brida et al., 2020 ), and symbolic time series are used (Risso ( 2018 )).

This article contributes to the empirical literature examining the relationship between tourism and economic development. It analyzes the qualitative dynamic behavior of the countries without considering any particular model. Therefore, this analysis enables the identification of groups of countries with similar dynamics, for which economic models of the same type can be identified. The results of this study indicate that there are different groups of countries displaying similar dynamic behavior in terms of both tourism and development. These groups are characterized by their level of tourism specialization and economic development. Therefore, it is interesting to note the heterogeneity existing in the relationship between tourism and development, as well as the consequences that this situation has for both the empirical analysis and the political implications.

The rest of the document is organized as follows: the following section reviews the literature on the subject under study, section “Data” presents the data used, section “Methodology” details the methodology applied, section “Results” presents the results obtained, section “Discussion” includes a discussion of the paper, and, finally, section “Conclusions and policy implications” outlines the final conclusions and policy implications of the work.

Literature review

Economic growth versus economic development.

Traditionally, studies on development have focused on economic growth and have been based on the premise that the efficient allocation of resources maximizes growth and that the expansion of growth and consumption is a measure of population welfare (Easterly, 2002 ). However, the emergence of new studies at the end of the last century, beginning with the works by Sen ( 1990 , 1999 ), resulted in a change of focus for studies on development. They moved from an exclusive view of development linked to economic growth to the inclusion of new factors that connect it to the population’s living conditions (Croes et al., 2018 ).

Economic growth and development are distinct concepts that do not need to be linked. In other words, increased economic growth does not necessarily imply improved economic development (Croes et al., 2021 ). However, it is also true that economic growth, and the revenue generated, can be used to improve a population’s living conditions through better health care, infrastructures, and education (Banerjee et al., 2018 ; Cárdenas-García and Pulido-Fernández, 2019 ).

In this regard, the first studies to analyze the relationship between tourist activity and the economies of host countries focused exclusively on the relationship between tourism and economic growth, using a traditional view of development that is linked to economic variables.

Tourism and economic growth

Numerous studies have analyzed the relationship between tourism and economic growth. Therefore, it is a highly relevant research area in the economic analysis of tourist activity, with three streams of perfectly defined results in which these works may be grouped (Alcalá-Ordóñez et al., 2023; Brida et al., 2016 ).

Firstly, different studies have determined that tourism development drives economic growth, identified under the tourism-led economic growth hypothesis. Both the first study to analyze this causal relationship (Balaguer and Cantavella-Jorda, 2002), as well as the later studies (Brida et al., 2016 ; Castro-Nuño et al., 2013 ; Lin et al., 2019 , Pérez-Rodríguez et al., 2021 ; Ridderstaat et al., 2016 ), have confirmed the existence of this relationship.

Secondly, other studies determined that the evolution of the economic cycle has an influence on the development of tourism, identified under the economic-driven tourism growth. These studies indicate that those economies with a greater level of investment, stability in the price level, or lower level of unemployment determine the development of tourism (Antonakakis et al. ( 2015 ); Rivera, 2017 ; Sokhanvar et al., 2018 ; Tang, Tan ( 2018 )).

Finally, a third wave of studies determined that the relationship between the development of tourism and economic growth has a bidirectional character. These studies note that the relationship between both variables is a causal bidirectional relationship (Antonakakis et al., 2019 ; Bojanic and Lo, 2016 ; Chingarande and Saayman, 2018 ; Hussain-Shahzad et al. ( 2017 ); Ridderstaat et al., 2013 ).

Human Development as a measure of development

Since the end of the last century, the scientific literature has shown that the concept of development cannot be linked exclusively to variables of economic content. Instead, development should be considered along with other non-economic factors that are related to the population’s living conditions. Therefore, it is a multidimensional concept (Alcalá-Ordóñez and Segarra, 2023 ).

When measuring development using a multidimensional perspective, this concept is often linked to human development (Cárdenas et al., 2015 ; Chattopadhyay et al., 2021 ). In this regard, the HDI is a multidimensional indicator that, in addition to considering variables of economic content, in this case per capita income, also incorporates other non-economic factors, specifically, life expectancy and educational level of the population (United Nations Development Program, 2022 ).

The HDI offers some major advantages as a measure of development over other indicators, providing a more complete vision of society’s progress and focusing not only on economic factors but also on factors related to the population’s living conditions. This makes it possible to identify inequalities that need to be addressed to promote more equitable and sustainable development (Sharma et al., 2020 ; Tan et al., 2019 ). Moreover, since it was created by the United Nations Development Program for a large group of countries, it permits homogenous comparison-making between a broad base of countries at a global level (Cárdenas-García and Pulido-Fernández, 2019 ).

Tourism and human development

The expansion of tourism activity can influence the level of human development (Croes et al., 2021 ). The common link between these two variables is the economic impact generated by the expansion of tourist activity since this is a linked process, whereby a higher level of tourists results in an increase in income generated and thus, a higher level of economic growth (Brida et al., 2016 ). Countries can take advantage of this higher level of economic growth to develop specific policies aimed at improving the living conditions of the host population, thereby improving human development (Eluwole et al., 2022 ).

This link between tourism and human development has also been highlighted by the United Nations Tourism in its Millennium Development Goals of 2000, which declared that factors such as health and education are very important in economic development. It was suggested that tourism may improve human development given that it has an influence on these non-economic factors (UN Tourism, 2006 ).

The triple component of the HDI, the most frequently used indicator to measure economic development, has been considered in most of the studies analyzing the relationship between tourism and economic development (Alcalá-Ordóñez and Segarra, 2023 ).

Distinct studies have attempted to determine whether tourism is a tool for economic growth in host countries, although most of the studies have exclusively used economic content to measure the concept of development (Wahyuningsih et al., 2020 ). Therefore, there is a major lack of empirical studies that consider whether tourism influences development and that do so while considering development to be a multidimensional variable encompassing other factors (beyond those associated with the economy).

Some of these studies have outlined that the expansion of tourism has led to an increase in the level of development for host countries. This suggests that tourism has a positive unidirectional relationship with the living conditions of the population (Meyer and Meyer, 2016 ). Fahimi et al. ( 2018 ), examining microstates, found evidence supporting the idea that the expansion of tourism leads to an improvement in human capital. Other studies have also noted that this causal relationship between tourism and development exists, but only in developed countries (Banerjee et al., 2018 ; Bojanic and Lo, 2016 ). Some studies have suggested that only the least developed countries have benefited from the tourism industry in terms of increased economic development ratios (Cárdenas-García et al., 2015 ).

However, although it has been indicated that tourism influences economic growth, some authors have noted that tourism does not have an influence on the development of host countries (Rivera, 2017 ), or simply, that the expansion of this activity does not have any effect on human development (Croes et al., 2021 ).

As an intermediate position between these two schools of thought, some works have suggested that tourism has a positive influence on the development of the resident population, but this causal relationship is only found when certain factors exist in the host countries, such as infrastructure, environment, technology, and human capital (Andergassen and Candela, 2013 ; Cárdenas-García and Pulido-Fernández, 2019 ; Li et al., 2018 ).

Along these same lines, in a study using panel data from 133 countries, Chattopadhyay et al. ( 2021 ) determined that, although no global relationship exists between tourism and human development for all countries, the specific characteristics of each country (level of growth, degree of urbanization, or commercial openness) are determinants for tourism to improve human development levels.

Finally, other studies in the scientific literature have looked to determine whether the relationship between tourism and development is a bidirectional causal relationship, with papers affirming the existence of this relationship between tourism and development (Pulido-Fernández and Cárdenas-García, 2021 ).

Therefore, when examining the few studies that have analyzed the relationship between tourism and development, it may be concluded that contradictory and biased results exist. This may be due to the characteristics of the samples chosen, the variables used, and the methodology employed. Currently, there is no defined school of thought in the scientific literature with regard to the ability of tourism to improve living conditions for the resident population. This contrasts with the conclusions drawn regarding the relationship between tourism and economic growth.

This gap in the scientific literature provides an opportunity for new empirical studies that can analyze the relationship between tourism and development.

In this study, data from different sources of information were used with the objective of analyzing the relationship between tourism and economic development, in accordance with the methodology proposed in the following section. The data used in the present study are available for a total of 123 countries, covering all geographical areas worldwide. The specific data for these countries are as follows, including a web link to the availability of the data to provide greater transparency:

Tourist activity. The number of international tourists received was used as a variable for measuring tourist activity. For those countries for which this data was unavailable, the number of international visitors received was used, based on annual information provided by the United Nations Tourism between 1995 and the present (UN Tourism, 2022 ).

Data on international tourists received at a country level are available at https://www.unwto.org/tourism-data/global-and-regional-tourism-performance

Economic development. The HDI, developed by the United Nations Development Program and available annually from 1990 to the present day, was used as a variable for measuring economic development (United Nations Development Program, 2022 ).

Data from the HDI for each country are available at https://hdr.undp.org/data-center/human-development-index#/indicies/HDI

Total population. The de facto population was used as a measurement variable and counts all residents regardless of their legal status or citizenship. This information was provided by the World Bank and is available from 1960 to the present day, on an annual basis (World Bank, 2022 ).

Data on the population of the distinct countries are available and accessible at https://data.worldbank.org/indicator/sp.pop.totl .

Based on the data indicated above, the initial variables are transformed, specifically, in the case of tourism, through the use of the relativized per capita variable. A descriptive summary of the variables used in the analysis is presented in Table 1 . Finally, two variables have been used to analyze the relationship between tourism and economic development:

International tourists per inhabitant received in the country (number of international tourists / total population of the country), as a measure of tourism specialization. The unit of this variable is established at a relative value, by dividing the number of tourists by the population.

HDI of the country, as a measure of economic development. The unit of this variable is established at a relative value for each country, which, in all cases, is between 0 (lowest level of human development) and 1 (highest level of human development).

Regarding the tourist sector, the measurement of tourism is a subject that has generated great interest, and, on many occasions, the selection of different indicators leads to different results (Song and Wu, 2021 ). As a result, the results of the empirical analysis may be affected by the indicators used to represent the tourist demand (Fonseca and Sanchez-Rivero, 2020 ), with there being important differences between studies with respect to the tourism indicator. According to Rosselló-Nadal, He ( 2020 ), tourist arrivals or tourism expenditure are frequently used to measure tourist demand; however, when looking at the literature, differences in the results are found depending on the indicator considered. Indeed, in their study, which looked at 191 countries between 1998–2016, the authors found evidence that estimates may differ depending on the indicator used for the tourism demand of a destination (international tourist arrivals, or international tourist expenditure in this case). Other studies use indicators that do not measure the degree of tourist activity of a destination, as is the case for the number of tourist arrivals, the expenses, or the revenues. Instead, they consider an indicator that measures the degree of specialization that an economy has in tourism, for example, international tourist arrivals in per capita terms or expenditure or income as a percentage of GDP or exports. This work uses the number of international tourist arrivals, in relation to the population, and thus obtains the degree of tourism specialization of a destination (such as Dritsakis, 2012 ; Tang and Abosedra, 2016 ).

With regard to the measurement of economic development, the arrival of the HDI has resulted in a notable improvement in terms of GDP per capita, which is traditionally used to measure the progress of a country linked only to economic aspects (Lind, 2019 ). In fact, the HDI includes other noneconomic factors as it measures three key dimensions of development: a long and healthy life, being well-informed, and having a decent standard of living. This is why this index was created from the geometric mean of the normalized indices for each of the three dimensions indicated: (i) health: life expectancy at birth; (ii) education: years of schooling for adults and expected years of schooling for children; and (iii) standard of living: Gross National Income per capita (United Nations Development Program, 2022 ). Therefore, since the emergence of this index, there have been increasingly more studies that have incorporated HDI as a measurement of economic development. This variable has been shown to represent development better than other variables that are based exclusively on economic factors (Anand and Sen, 2000 ; Jalil and Kamaruddin, 2018 ; Ngoo and Tey, 2019 ; Ogwang and Abdou, 2003 ; Sajith and Malathi, 2020 ).

The time scale considered in this study covers the period between 1995–2019, in order to perform the broadest possible time analysis. On the one hand, there is an initial time restriction in terms of the data, given that the first data available on international tourist arrivals, provided by the United Nations Tourism, refer to the 1995 fiscal year. On the other hand, the data for the 2019 fiscal year are the latest in the time series analyzed. Therefore, the consequences of the COVID-19 crisis, which may have had a different impact at the country level, as well as the level of recovery in international tourist arrivals, do not affect the results of this work.

Methodology

In this work, an analysis is carried out involving the dynamics of two variables: tourism specialization and the HDI. Each of the countries considered in the analysis is represented by a two-dimensional time series of coordinates of these two variables.

In order to compare these dynamics and thereby find homogenous country groups sharing similar dynamics, it was first necessary to introduce a metric permitting this comparison. A fundamental issue in this analysis is that the units of measurement used for each variable are different and the relationship between them is unknown since tourism is measured in the number of tourists per inhabitant while the HDI is an index that varies between 0 and 1. Therefore, the frequently used Euclidean metrics are not valid for this analysis. For this reason, in this study, the problem was analyzed within the framework of complex systems by introducing the concept of “regimes”.

In economic literature, the term “regime” is used to characterize a type of behavior exhibited by one economy, which can be qualitatively distinguished from the “regime” that characterizes another economy. In this way, one regime is distinguished and differentiated from another, so that the economy as a whole may be considered a system of multiple regimes. Intuitively, an “economic regime” may be considered a set of rules governing the economy as a system and determining certain qualitative behaviors (Boehm and Punzo, 2001 ).

Regime changes, on the other hand, are associated with qualitative changes in the dynamics of an economy. Identifying and characterizing these regimes is a complex issue. For example, when working with mathematical models, a commonly used criterion is through Markov partitions (see Adler, 1998 ). Another widely used criterion when working with data is the division of the state space using various statistical indicators, such as the mean, median, etc. (see Brida and Punzo, 2003 ).

Firstly, a distance between countries was calculated to compare their trajectories; secondly, a symbolic time series analysis was used and the concept of “regime” was incorporated; as a result, the original two-dimensional series was transformed into a one-dimensional symbolic series. Then, a metric allowing for the comparison of the dynamic trajectories of the different countries was introduced; finally, a cluster analysis was performed to group the countries based on their dynamics.

The symbolic time series analysis methodology, still quite undeveloped in the field of economics, has been used in some previous works, such as that by Brida et al. ( 2020 ) that analyzes the relationship between tourism and economic growth. All analyses have been performed using RStudio software.

Time series symbolization

To identify the qualitatively relevant characteristics, the concepts of regime and regime dynamics were introduced (Brida, 2008 ; Brida et al., 2020 ). Each regime had its own economic performance model that made it qualitatively different from the rest. The partitioning of the space of tourism states and the development was established by means of annual averages of international arrivals per capita (x) and the HDI (y). The space was divided into four regions, which were determined by the annual averages of tourism and economic development, \({\bar{x}}_{t}\) and \({\bar{y}}_{t}\) respectively, with \(t=1,\ldots ,25\) . Using this partitioning of the states space into regimes, two types of dynamics are distinguished: one within each of the regimes and one of change between regimes. While the dynamic observed in each regime determines a performance model that differs from the models that act in the others, the dynamics of change from one region to another indicate where an economy is at each temporal moment. This dynamic describes performance in terms of tourism specialization and economic development in a qualitative way.

A change of regime of course signals some qualitative transformation. To explore these qualitative changes for every country, let us substitute a bi-dimensional time series \(\left\{\left({x}_{1},{y}_{1}\right),\,\left({x}_{2},{y}_{2}\right),\,\ldots ,\,\left({x}_{{\rm{T}}},{y}_{{\rm{T}}}\right)\right\}\) , by a sequence of symbols: \(s=\left\{{s}_{1},{s}_{2},\ldots ,{s}_{T}\right\}\) , such that \({s}_{t}=j\) if and only if \(\left({x}_{t},{y}_{t}\right)\) belongs to a selected state space region, \(\,{R}_{j}\) . It is defined four regions in the following way:

Regime 1: countries with above-average HDI and tourism specialization. In this regime, the most developed economies specializing in tourism are expected to be found. The majority of European countries are expected to be found in this regime; countries in other regions with a high level of tourism specialization could also be included.

Regime 2: countries with high HDI and low tourism specialization. In this regime, the most developed economies, but in which tourism activity has a less important weight in their economic base, are expected to be found. Some large countries such as the US and Germany are expected to be found in this regime. Other countries may also be found here even if they do not present similar levels of development as European countries, for example, they have higher levels in relative terms (above the sample average).

Regime 3: countries with low HDI and low tourism specialization. In this regime, economies with a lower level of development and where tourism activity is not relevant to their economic activity, are expected to be found. Countries such as China, other Asian countries, countries on the African continent, and countries in South America are expected to be included in this regime.

Regime 4: countries with low HDI and high tourism specialization. Countries with a lower level of development and a high level of tourism specialization, such as Caribbean countries and some island countries, are expected to be found in this regime.

Once the one-dimensional symbolic series is obtained, a metric is introduced that allows comparing the dynamics of the countries, and which in turn allows for obtaining homogeneous groups. Given the symbolic sequences \({\left\{{s}_{{it}}\right\}}_{t=1}^{t=T}\) and \({\{{s}_{{jt}}\}}_{t=1}^{t=T}\) the distance between two countries, i and j is given by.

Intuitively, the distance between two countries measures the number of years of regime non-coincidence during the period. If the distance between two countries is zero, the countries have been in the same regime for the entire period. On the contrary, if the distance between two countries is T, the countries have not coincided for any time during the analyzed period. If the distance between two countries is α, it means that they have not coincided for α years during the period. In other words, they have coincided for T-α years.

Using the defined distance, the hierarchical tree was created using the nearest neighbor cluster analysis method (Mantegna, 1999 ; Mantegna and Stanley, 2000 ). Using the algorithm by Kruskal ( 1956 ), the minimum spanning tree (MST) was created. This tree was created progressively, joining all the countries from the sample using a minimum distance. According to this algorithm, in the first step, the two countries whose series had the shortest distances were connected. In the second step, the countries with the second shortest distance were connected. This pattern continued until all countries were connected in one tree.

Symbolic time series analysis

Figure 1 shows the point cloud corresponding to 2019, with the respective averages of each variable. Each point represents a country in this year with its coordinates (Tourism, HDI). As is expected, the points are distributed in the four regions, showing that qualitatively the countries perform differently. A clustering in the second and third quadrants can be observed, indicating a clustering in the sections with a low level of tourism specialization, and, in turn, there are not many countries in the fourth quadrant. In other words, few countries have been considered to have a high level of tourism specialization but low levels of development, in the last year (Belize, Fiji, Jamaica, Saint Lucia, the Maldives, and Samoa).

figure 1

Cloud of points of the 123 countries for the year 2019.

Table 2 shows the percentage of time spent by each of the 123 countries analyzed in each of the previously defined regimes, showing that the large majority of the countries (80 countries) remained in the same regime for the entire period or, at least, for three-quarters of the period analyzed in the same regime (16 countries). In this regard, using the symbolization of the series, 4 clear groups were identified, made up of countries that remained in the same regime for the entire period:

Group 1: made up of countries that are in regime 1 for the entire period (high level of tourism specialization and high level of development): Austria, Bahamas, Barbados, Switzerland, Cyprus, Spain, France, Greece, Hong Kong, Ireland, Iceland, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, and Singapore.

Group 2: made up of countries that are in regime 2 for the entire period (low level of tourism specialization and high level of development): Germany, Argentina, Australia, Chile, South Korea, Costa Rica, Cuba, the United States, Russia, Iran, Japan, Kazakhstan, Kuwait, Mexico, Panama, United Kingdom, Romania, Trinidad and Tobago, and Ukraine.

Group 3: made up of countries that are in regime 3 for the entire period (low level of tourism specialization and low level of development): Azerbaijan, Benin, Bangladesh, Bolivia, Central African Republic, China, Congo, Algeria, Egypt, Gambia, Guatemala, Guyana, Honduras, Haiti, Indonesia, India, Cambodia, Laos, Lesotho, Morocco, Mali, Myanmar, Mongolia, Malawi, Namibia, Niger, Nicaragua, Nepal, Philippines, Papua New Guinea, Paraguay, Sudan, Sierra Leone, El Salvador, Togo, Tuvalu, Tanzania, Uganda, Vietnam, Zambia, and Zimbabwe.

Finally, Group 4, made up of Belize and the Maldives, which are in regime 4 for the entire period (high level of tourism specialization and low level of development):

It is worth noting that according to the results obtained, regime changes can be difficult to observe. This could be a result of the fact that a regime change implies a structural change in the economy and in such a period as the one analyzed in this study (25 years), the observation of a structural change may be circumstantial in nature. In other words, the timing of structural changes seems to be slower than the tick of the chosen clock; in this case, an annual tick.

Within the group of countries that always remain in regime 1, two groups of countries can be identified. One of the groups is that in which tourism is an essential sector for the economy (like in the case of the Bahamas or Barbados, which have tourism contribution rates to GDP of above 25%), and in which tourism seems to have an influence in the high level of development. The other group is that in which, while tourism is not necessarily an essential sector for the economy, due to the existence of other economic activities, it is an important sector for development (such as Spain or Portugal, with tourism contribution rates to GDP of above 10%).

Within the group of countries that always remain in regime 2, there are fundamentally countries in which tourism has a marginal weight in relation to the level of population (like in the case of Germany, the US, and Japan), due to the lack of or little exploitation of the country’s tourism resources, which would result in development seeming to be related to other economic activities.

Within the group of countries that always remain in regime 3, there is a large group consisting of 41 countries (a third of the sample) that seem to be in a poverty trap, due to the low level of development and low level of tourism specialization. This is in such a way that the low level of development hinders the expansion of tourism activity, and, in turn, this lack of tourism development makes it difficult to increase the levels of development.

Finally, within the group of countries that always remain in regime 4, there are only two countries found, which are characterized by a high level of tourism specialization but have not transformed this into an improvement in development, possibly due to the existence of certain factors that hinder this relationship.

Therefore, the first issue to note is the little mobility that countries have in terms of their classification between the different regimes, given that 80 countries (two-thirds of the sample) remained in the same regime during the 25 years analyzed, which seems to show that the variables are somewhat stable, and thus justifies the fact that no major changes were observed during the period analyzed. This behavior reveals that the homogeneity in the tourism and development dynamic is the rule and not the exception.

In fact, only 27 countries, out of the 123 countries analyzed, are in a different regime for at least a quarter of the period: Albania, Armenia, Bulgaria, Brazil, Botswana, Canada, Colombia, Slovakia, Eswatini, Finland, Fiji, Hungary, Jamaica, Jordan, Lithuania, Latvia, Moldova, Malaysia, New Zealand, Peru, Saint Lucia, Sweden, Thailand, Tonga, Tunisia, Turkey, and Samoa.

In this regard, Fig. 2 shows the time evolution of the symbolic series for some selected countries. As can be noted, there are some countries, like Brazil, that always have a low level of tourism specialization and alternate between periods of high and low economic development, with it seeming as though there is consolidation as being a low HDI country in recent years (until 2002, Brazil had an above average level of development but, after it was hit by a crisis, the country moved to the low development regime. Then, in 2013, it managed to return to the high HDI regime, albeit temporarily as in 2016, in the midst of a political and economic crisis, it returned to the low development regime, where it currently remains). This is similar to what happened in Fiji, insofar as it was almost always specialized in tourism and alternated HDI, consolidating itself in Regime 4 of the low HDI. As such, it seems as though certain countries define their behavior according to the degree of tourism specialization; in this case, not particularly specialized countries.

figure 2

Top panel: Brazil (left) and Fiji (right). Bottom panel: Latvia (left) and Eswatini (right).

However, the behavior of Latvia or Eswatini seems to be determined by HDI and not by tourism specialization. As to be expected, Latvia remained always in regimes 1 and 2 with a high HDI while Eswatini remained in regimes 3 and 4 with a low HDI. In both cases, they alternated periods of high and low specialization in tourism.

Grouping homogeneous countries

In the case analyzed, there are many countries with zero distance. These are the countries that have the same symbolic representation, that is, the regimes dynamics are coincidental given that these countries always remain in the same regime. Therefore, there are three groups that start to form with countries that have zero distance (countries that are always placed in regimes 1, 2, and 3), and a small group, formed by Belize and the Maldives, which are the only countries that remained in regime 4 for the entire period analyzed. According to this algorithm, 6 groups were obtained, while some countries were not included in any of the groups as they were considered to be “outliers”.

Specifically, there was a graph with 123 nodes corresponding to each country and 122 links; however, given that there were several countries with the same dynamic (the distance between these countries is zero), each of these groups is represented in a single node; that is, the countries that always remained in regime 1 were considered together as one single node, with the same happening for the remaining three groups of countries with identical dynamics (groups 2, 3, and 4). Therefore, in this case, there is a node representing 18 countries from group A and another node (both pink) that represents multiple countries; the Czech Republic, Estonia, Croatia, Mauritius, and Slovenia, which all share the same dynamic (they always remain in regime 1, except in 1995). There is a node representing 19 countries from group B (light blue), another node representing 41 countries from group C (green), and a final node representing Belize and Maldives in group D. In this way, 80 countries are represented in four nodes. To complete the tree, 38 other nodes, each corresponding to a country, were established. Using Kruskal’s algorithm ( 1956 ), the MST is built, in which all nodes are connected in a single tree from the minimum distances. In this way, a tree is created having links that connect the nodes to represent the minimum distances between them (a longer arrow indicates a longer distance).

Figure 3 shows the MST. It is worth noting the central position that these multiple nodes have within the groups, that is, nodes that represent a group of countries with the same dynamics. The structure of the MST seems to be almost linear; moreover, while group C (green) is the most numerous, it is also the most compact of the large groups.

figure 3

(Nodes: Pink group A/Light blue group B/Green group C/Yellow group D/Orange group E/Blue group F/Red Outliers. Distances according to arrow color: black 1/red 2/light blue 3/green 4/blue 5/orange 6/pink 7/gray 8/violet 9).

Figure 4 shows the geographic distribution of the different groups. There are 6 groups (3 large and 3 small), while some countries are not included in any of these groups, as they are considered to be “outliers”:

Group A: Albania, Austria, Belgium, Bulgaria, Bahamas, Barbados, Switzerland, Cyprus, Czech Republic, Denmark, Spain, Estonia, Finland, France, Greece, Hong Kong, Croatia, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Mauritius, Malaysia, Netherlands, Norway, New Zealand, Portugal, Qatar, Singapore, Slovakia, Slovenia, and Uruguay. This group is made up of countries that predominantly remained in regime 1, that is, in general, these are countries with a high tourism specialization and high economic development.

Group B: Argentina, Australia, Brazil, Chile, Colombia, Costa Rica, Cuba, Germany, Ecuador, United Kingdom, Iran, Israel, Jordan, Japan, Kazakhstan, South Korea, Kuwait, Sri Lanka, Mexico, North Macedonia, Panama, Peru, Poland, Romania, Russia, Tonga, Trinidad and Tobago, Ukraine, United States. This group is made up of countries that predominantly remained in regime 2, that is, in general, these are countries with a low tourism specialization and high economic development.

Group C: Azerbaijan, Benin, Bangladesh, Bolivia, Central African Republic, China, Congo, Dominican Republic, Algeria, Egypt, Gambia, Guatemala, Guyana, Honduras, Haiti, Indonesia, India, Cambodia, Laos, Lesotho, Mali, Morocco, Myanmar, Mongolia, Malawi, Namibia, Niger, Nicaragua, Nepal, Philippines, Papua New Guinea, Paraguay, Sudan, Sierra Leone, El Salvador, Togo, Tuvalu, Tanzania, Uganda, Vietnam, South Africa, Zambia, and Zimbabwe. This group is made up of countries that remained the majority of the time in regime 3, that is, in general, these are countries with a low tourism specialization and low economic development. With the exception of the Dominican Republic and South Africa (96% and 92%, respectively), all countries remained in regime 3 for the entire period.

Group D: Belize and the Maldives. This group is made up of the two countries that always remained in regime 4, that is, in general, these are countries with a high tourism specialization and low economic development.

Group E: Armenia, Moldova, Thailand, and Turkey. This group has the particular characteristic of having low tourism specialization throughout the period but alternating between a high level of development (regime 2) and a low level of development (regime 3).

Group F: Botswana, Jamaica, and Tunisia. This group is made up of countries that fundamentally remained in regime 4, that is, these are countries with a high tourism specialization and low economic development, however, unlike group D, they moved during the period analyzed through other regimes.

Outliers: Canada, Fiji, Saint Lucia, Sweden, Eswatini, and Samoa. These countries presented different dynamics and were not integrated into any of the previously-defined groups.

figure 4

(Note: Pink: group A/Light blue: group B/Green: group C/Yellow: group D/Orange: group E/Blue: group F/Red: Outliers).

As can be seen, group A, which consists of countries with a high tourism specialization and high economic development, is basically made up of European countries, some Asian countries, and Uruguay (the only country in the Americas to be part of this group).

The countries in group B, that is, those countries with a good level of economic development, but a low specialization in the sector, are more geographically dispersed. This group consists of some European countries (in particular, Eastern European countries), a large part of Latin America and the Caribbean, as well as the US, Australia, and some Asian countries.

Group C, that is, those countries with a low tourism specialization and low economic development, consists of the vast majority of African countries, as well as a significant number of Asian countries, in addition to Bolivia and Paraguay in Latin America, as well as some countries in Central America.

The countries in Group D, that is, those countries that had a high tourism specialization but a low level of economic development throughout the period analyzed, as well as those in Group F, which were also in this regime for most of the period, do not have a uniform geographic pattern, since they are located on different continents.

Finally, the countries in Group E, that is, those countries with a low tourism specialization and alternating levels of economic development, are also geographically dispersed between Europe and Asia.

As can be seen in Table 3 both Group A and Group B are made up of countries with a high level of development; however, the countries in Group A, which also have a high level of tourism specialization, on average, have a significantly higher level of development than the countries in Group B, where the level of tourism specialization is low. These results appear to show that in terms of those countries specialized in tourism (Group A), the link with development is higher than for those countries that have achieved high levels of development due to the development of other economic activities.

Similar results can be found when comparing the data from Group C (countries with a low level of tourism specialization and low level of economic development) with the data from Groups D and F (countries with a high level of tourism specialization and low level of economic development). This is because, despite the level of development being low in all the countries, in the Group D and F countries, the level of development is significantly higher than in Group C countries. This appears to show that for those countries specialized in tourism (Groups D and F), the link with development is greater than for those countries that rely on other sectors as the basis of their economy.

Tourism’s relevance lies not only in its contribution to economic growth but also in the fact that the improved economic growth generated by the expansion of tourism activity may translate into improved living conditions for the host population. Due to this chained process, many countries have opted for this economic activity with the aim of improving income, education, and health. In short, they hope to increase their levels of human development.

Although distinct works have analyzed the relationship between tourism and human development by applying causality tests to determine the type of relationship between these variables, this study adopts a different approach. It analyzes the qualitative dynamic behavior between tourism and human development, to identify clusters of countries that display similar behavior with regard to this relationship.

Firstly, it is necessary to note the little movement there is of the countries between the different regimes, which indicates great stability, given that 80 countries (two-thirds of the sample) remained in the same regime throughout the entire period analyzed (1995–2019). These results regarding the stability of the countries in the different regimes differ significantly from the results obtained in other studies that have used the same technique for the analysis of the dynamic relationship between variables (Brida et al., 2020 ). This is because even when there is a movement of the countries between regimes, this happens, at most, between two or three regimes (Jordan and Samoa are the only exceptions, passing through all four regimes).

Furthermore, the results appear to show that groups of countries with a higher level of tourism specialization have higher levels of human development. Therefore, tourism is configured as an effective tool to improve development levels, as previously stated in works such as that of Cárdenas-García et al. ( 2015 ) conducting a joint analysis with data from 144 countries or Bojanic and Lo ( 2016 ), whose global analysis referred to a sample of 187 countries.

Specifically, these results are found both in the group of countries with the highest level of development, (countries of Group A versus the countries of Group B), as previously revealed in works such as that of Meyer and Meyer ( 2016 ) analyzing South Africa and that of Tan et al. ( 2019 ) analyzing Malaysia. These results were also found in the case of countries with a lower level of development (countries of Group D and F as compared to the countries of Group C), as previously suggested by works, such as that of Sharma et al. ( 2020 ) examining India or Croes ( 2012 ) analyzing Nicaragua.

However, despite these majority results, countries have been identified that, despite having an important tourism specialization (Belize, Botswana, Jamaica, Maldives, and Tunisia), had a low level of human development. This has not allowed for the high level of tourism specialization to become a tool to improve the living conditions of the population in these countries.

This exception may be due to the link between tourism and human development, which, in addition to being affected by the level of tourism specialization, also depends on the destination’s characteristics. These characteristics include the provision of infrastructure, the level of education, and the existing investment climate in the receiving countries, as previously suggested by Cárdenas-García and Pulido-Fernández ( 2019 ), or by the level of economic growth, the development of the urbanization process, or the degree of commercial openness of the receiving countries, as identified by Chattopadhyay et al. ( 2021 ).

Conclusions and policy implications

Distinct international organizations have shown that what is really important is not the contribution of tourism to economic growth, but rather, that this economic growth generated by the expansion of tourism activity permits the improvement of living conditions of the host population (EC, 2018 ; IADB - Inter-American Development Bank ( 2020 ); UNCTAD - United Nations Conference on Trade and Development ( 2020 )).

Given the importance of economic development for the host countries, empirical studies that analyze the relationship between tourism and economic development have begun to emerge. These works mainly link the multidimensional concept of development with human development, measured by the HDI. Here, the link between tourism and human development is produced through the economic growth generated by the expansion of tourism activity. This economic growth is used to develop policies to improve the host population’s education and health levels.

However, few such studies exist, and the scientific literature does not reveal a defined trend with regard to this relationship. Furthermore, most of these existing works rely on causality analyses to determine whether there is a relationship between tourism and human development. They do not analyze whether having a higher degree of tourism specialization, for groups of countries with similar levels of development, implies a higher level of human development, which would suggest that tourism promotes development to a greater extent than other economic activities.

Due to the methodology used, this empirical work cannot determine the type of relationship existing between tourism and development, that is, whether there is a unidirectional or bidirectional relationship between both variables. However, it does allow us to determine if countries with a higher level of tourism specialization have a higher level of development than those specializing in other productive activities.

This study aimed to contribute to the empirical discussion about the relationship between tourism and development through the use of a non-parametric and non-linear approach; specifically, the qualitative dynamic behavior of these two variables was compared using the definition of economic regime and clustering tools based on the concept of hierarchical and MST (Mantegna, 1999 ; Kruskal, 1956 ).

The results seem to indicate that tourism is an economic activity that can promote human development more than other economic activities. Indeed, at similar levels of human development, both in the case of countries with a high level of development (countries in Group A versus countries in Group B) and in the case of countries with a low level of development (countries in Groups D-F versus countries in Group C), the country groups with a higher level of tourism specialization have higher human development values than those countries specialized in other productive activities.

Therefore, public administrations should develop specific actions to increase the level of tourism specialization since tourism is a strategic tool that improves human development levels, as compared to other economic activities. It is necessary to invest in the improvement and expansion of tourism infrastructure, including the improvement of transportation systems in host destinations, increasing and improving the supply of accommodations and basic tourism-related services. Moreover, an attractive offer should be provided, both in terms of resources and attraction factors. This includes complementary services to attract a greater number of tourist flows, while developing destination promotion campaigns and, therefore, ensuring greater tourism specialization.

It should also be noted that, of the identified country groups, the most numerous one is that which includes countries from Group C, which is made up of 43 countries (approximately a third of the sample). This cluster is characterized by low tourism specialization and a low level of economic development, which seems to translate into a poverty trap, given that the low level of development prevents the expansion of the tourism activity, and, in turn, this lack of tourism development makes it difficult to increase the levels of development.

Policies should be developed that consider the lack of financial resources of these countries to carry out investment projects. International organizations and institutions linked to development, such as the United Nations Development Program, Inter-American Development Bank, or World Bank, should finance specific projects so that these countries may receive investments related to the improvement and expansion of tourism infrastructure, so as to improve human development through this activity. Suitable regulatory frameworks should be established in these countries, to encourage public-private collaboration for the development of tourism projects. In this way, private investments could make up for the lack of public financing in these destinations.

The analysis performed in this work has also identified groups of countries that, despite their high degree of tourism specialization, do not have high levels of human development (Belize, Botswana, Jamaica, Maldives, and Tunisia). This highlights the importance of identifying factors or characteristics that provide the destination with ideal initial conditions to permit the economic impacts generated by the expansion of tourism to be channeled into an improvement in human development. In addition to being conditioned by the host country’s level of tourism specialization, the link between tourism and human development also depends on infrastructure provision, education level, investment climate, urbanization level, and the degree of commercial openness. Although this current of scientific literature has not been widely studied, it has been addressed by some works analyzing the relationship between tourism and human development (Cárdenas-García and Pulido-Fernández, 2019 ; Chattopadhyay et al., 2021 ).

Policies established by public administrations should consider a dual objective: on the one hand, investing in the improvement and expansion of the tourism infrastructure and, on the other hand, increasing and improving the factors found to be determinant in configuring tourism as a tool for human development. Given that there are entities investing in projects linked to tourism aimed at improving the living conditions of the resident population, the failure to act on the determinant factors of this relationship could result in inefficient policies in terms of the allocation of resources linked to improved development.

Finally, this study has certain limitations, including the variables used to measure tourism specialization and economic development. With regard to tourism, it has been shown that changing the indicator used leads to differences in the results obtained. In terms of economic development, while other factors such as poverty level, quality of life, or income inequality are related to development, human development, and its measurement through HDI, is the most frequently used indicator to measure it. Moreover, the short period analyzed (1995–2019) is another limitation. There is a restriction in the initial period used since it is the first year in which data were available on development and this may determine the small variability between countries among the different regimes. Another limitation lies in the fact that it does not analyze the characteristics of the destination as a determinant in the relationship between tourism and human development, in accordance with the new current of the scientific literature. In terms of methodology, the choice of the measure used for the symbolization of the series can affect the results. For example, the mean may be influenced by outliers in the data, and this can be relevant for certain variables, such as tourism, which displays a high degree of variation. It would be interesting to perform the same exercise using other measures for the symbolization of the series, such as the truncated mean, the median, or some type of threshold.

Future lines of research may highlight the fact that this study consists of an analysis at the country level, although it is clear that the impacts of tourism are produced in the territory at the regional and local levels. As a result, it may be interesting to replicate this work at the regional level using different countries as an analysis, depending on the availability of such data.

Moreover, as a continuation of this study, in addition to the degree of tourism specialization, it may be interesting to analyze the type of tourism received by each of the groups of countries that have been identified. In other words, to examine whether the characteristics of the type of tourism received (accommodations, motivations, or level of expenditure) in each cluster also determine the relationship between tourism and human development. Furthermore, it may be interesting to introduce the influence of other factors on the relationship between tourism and development into the analysis of this relationship, as discussed previously in the limitations.

Data availability

The datasets generated during and/or analysed during the current study are available from the corresponding author on reasonable request.

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Cárdenas-García, P.J., Brida, J.G. & Segarra, V. A qualitative dynamic analysis of the relationship between tourism and human development. Humanit Soc Sci Commun 11 , 1125 (2024). https://doi.org/10.1057/s41599-024-03663-5

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THE IMPACT OF HUMAN CAPITAL ON TOURISM DEVELOPMENT

  • Vesna Milovanović Faculty of Hotel Management and Tourism in Vrnjačka Banja, University of Kragujevac

The quality of a tourism destination’s offer is determined to a large extent by the quality of its human capital. Human capital represents a measure of the economic value of employees’ set of knowledge, habits, competences, motivation, enthusiasm and other personality attributes. Increasing the competitiveness of a tourism destination requires an effective human capital management. The goal of this paper is to analyze the linkages between human capital management and tourism development. A special emphasis is put on staff education, involvement and empowerment in tourism related organizations. The enlargement of human capital contributes to innovative potential, work effectiveness and efficiency, leading to reduced costs and increased customer value at the same time. As a result, the particular destination becomes attractive for tourists, but also for investors and employees. The main conclusion of this study suggests that human capital management leads to sustainable tourism development.

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IMAGES

  1. Human Capital Development Lab Home

    tourism human capital development program

  2. Human Capital Development: 5 Ways to Improve It

    tourism human capital development program

  3. Figure n02: Human capital function in tourism development.

    tourism human capital development program

  4. Figure n02: Human capital function in tourism development.

    tourism human capital development program

  5. 137,000 Saudis benefit from tourism sector human capital development

    tourism human capital development program

  6. Department of Human Capital Development

    tourism human capital development program

VIDEO

  1. NHCCE 2023: Pioneering Growth, Inspiring Change

  2. What Human Capital development Is All About. GMN

COMMENTS

  1. UN Tourism Academy

    Therefore, tourism development in UN Tourism Member States needs a human capital base that is: Abundant: the right volume of human capital available at all skill levels and in all sub-sectors and job families of tourism. Highly qualified: human capital with the right type and level of education, training and experience available at all skill levels and in all sub-sectors and job families of ...

  2. DOT launches five-year plan to develop tourism professionals

    In a virtual launch, the DOT laid the groundwork for the country's tourism workforce with the launch of the Philippine Tourism Human Capital Development Plan (PTHCD) for 2021-2025. Tourism Secretary Bernadette Romulo-Puyat led the virtual launching of the plan to ensure the steady supply of trained manpower and to address challenges facing ...

  3. PDF Philippine Tourism Human Capital Development Plan

    Page 5 of 144 Tourism as of February 28, 2021 ..... 72 Table 22: Number of NTTC holders by Qualification FY 2020 .....

  4. PHILIPPINE TOURISM HUMAN CAPITAL DEVELOPMENT PLAN

    Page 77 of 144 fI. Public Sector Human Capital Development The 2016-2022 National Tourism Development Plan (NTDP) cites the original core product portfolio that has been identified in the previous NTDP as the Philippine Tourism Product Portfolio. Agritourism has also been added to this after its launch.

  5. Testing the role of tourism and human capital development in economic

    The tourism sector over the years has become an integral part of economic growth strategies and determinants. This study seeks to investigate the contribution of the tourism sector to economic growth of the micro states over the period 1995-2015, using second generation panel approach that accounts for cross-sectional dependence, by incorporating investment in human capital as an additional ...

  6. Ministry of Tourism

    Realize your ambitions and invest your potential in tourism with "Ahluha" programs. Ahluha is a package of unique training programs that help you to chart your career in tourism, tailored to enable talented, creative minds and empower them with leadership and entrepreneurial skills to thrive in this vibrant sector.

  7. 137,000 Saudis benefit from tourism sector human capital development

    Ministry of Tourism celebrates training 137,000 Saudi men and women as part of the tourism human capital development program during 2021. (Ministry of Tourism) 2 / 2.

  8. Human Capital Development Strategies for the Tourism, Hospitality, and

    ameliorating this human capital (HC) challenge. The purpose of this multicase study was to explore the HC productivity strategies used by THL business leaders in Nigeria that improved employee productivity despite the lack of specialist THL institutions. The human capital theory (HCT) was the conceptual framework of the study. Coding of data

  9. DOT launches 5-year dev't plan for tourism professionals

    Tourism Secretary Bernadette Romulo-Puyat (File photo). MANILA - The Department of Tourism (DOT) has crafted a five-year plan to develop competent and world-class Filipino tourism professionals.. Launched on May 28, the Philippine Tourism Human Capital Development Plan (PTHCD) for 2021-2025 seeks to ensure the steady supply of trained manpower and to address challenges facing tourism human ...

  10. Philippines to invest in upskilling, reskilling tourism workforce

    Developing skilled local tourism professionals through the education system is at the core of the Philippine Department of Tourism's (DOT) five-year industry manpower development plan. DOT secretary Bernadette Romulo-Puyat virtually launched The Philippine Tourism Human Capital Development Plan (PTHCD) for 2021-2025, designed to ensure the ...

  11. THE IMPACT OF HUMAN CAPITAL ON TOURISM DEVELOPMENT

    DEVELOPMENT. Vesna Milovanović. 1. Abstract. The quality of a tourism destinati on's offer is determined to a large extent. by the quality of its human capital. Human capital represents a ...

  12. Saudi Arabia Launches Strategy to Develop Human Capital in Tourism Sector

    Saudi Arabia rolled out on Tuesday a 20-program strategy designed to develop human capital in the tourism sector and with the aim to create over a million jobs by 2030. The strategy is an extension of the Kingdom's Vision 2030 and its tourism development program which is focused on achieving overall growth in domestic tourism revenues. The strategy was announced at an inauguration ceremony ...

  13. Human development and tourism growth's relationship across countries: a

    The most prominent finding is the U-shaped relationship between tourism growth and human development. We find that the initial stages of tourism growth for low-income countries is not linked to supporting human development. The non-linear panel threshold model's estimation shows that HD on the destination population on account of TD depends on ...

  14. Economic Impact Research

    WTTC's latest annual research shows: In 2023, the Travel & Tourism sector contributed 9.1% to the global GDP; an increase of 23.2% from 2022 and only 4.1% below the 2019 level. In 2023, there were 27 million new jobs, representing a 9.1% increase compared to 2022, and only 1.4% below the 2019 level.

  15. PDF DEPARTMENT ORDER NO. 2021

    Development Plan, Philippine Tourism Human Capital Development Plan and the National Tourism Development Plan 2016-2022. The Program intends to empower industry workers to provide quality service leading to: a. Customer satisfaction; b. Meeting service standards; c. Increased employment in the tourism sector; d. Improved income opportunities; e.

  16. A qualitative dynamic analysis of the relationship between tourism and

    This study analyzes the dynamic relationship between tourism and human development in a sample of 123 countries between 1995-2019 using a symbolic time series methodological analysis, with the ...

  17. Ministry of Tourism

    Tourism Human Capital Development

  18. Human Capital in the Tourism Industry of the 21st Century (Contains

    Human Capital in the Tourism Industry of the 21st Century (Contains papers in English and Spanish) Author: WTO. Published: 1997 Pages: 298. eISBN: 978-92-844-0210-6. Complete Book PDF (1.16MB) | View Chapters. Abstract: Means of improving the quality and efficiency of tourism education is the theme of this publication, which contains ...

  19. Ministry of Tourism

    Ministry of Tourism | Saudi Arabia - MT ... Loading... ...

  20. The Impact of Human Capital on Tourism Development

    THE IMPACT OF HUMAN CAPITAL ON TOURISM ...

  21. Request for Proposal

    Announcement. September 4, 2024. The Virginia Tourism Corporation (VTC) has issued a Request for Proposal #VTC 25-008 to enter into an agreement with a qualified firm to prepare a Tourism Development Plan for the Commonwealth of Virginia in order to entice travelers to stay longer in Virginia and to increase Virginia's competitiveness and support economic development throughout Virginia's ...

  22. Tourism: The economic engine for Pinellas County

    While visitors love our award-winning beaches, what really makes this destination such a special place is the local residents who welcome our guests with open arms. With the hospitality that's offered with every experience, it's no wonder so many visitors return year after year to St. Pete-Clearwater. In 2023, 15.8 million visitors traveled for vacations and work to St. Pete-Clearwater ...

  23. St Petersburg offers a wealth of attractions for every type of tourism

    Other new tourism initiatives include 'Two Cities - A Million Impressions', a unified plan that sees St Petersburg and Moscow join forces to promote a calendar of events and activities ...

  24. A Virtual Tour of St. Petersburg, Russia

    Welcome to our tour of St. Petersburg! Here we will introduce you to Russia's greatest historical and cultural treasure, its "Northern Capital" - the famous "Venice of the North". Virtually unharmed by the 1930-50s period of Stalinist reconstruction, downtown St. Petersburg is crowded with splendid palaces, impressive historical monuments, tree ...

  25. Essential travel information for St. Petersburg, Russia

    There's a huge amount of information available about Russia's Northern Capital, both on line and in print, to help you plan your trip. »»». All you need to know to stay in touch with those back home and make calls within the city. »»». Transport in St. Petersburg is cheap and remarkably efficient.