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If you are looking for a luxury cruise that combines all-inclusive luxury and immersive, destination-led itineraries, look no further than Viking Ocean Cruises. Highly recommended whether you are new to cruising or a seasoned traveller seeking a new adventure, Viking Ocean Cruises guarantee an unforgettable experience.

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Viking Ocean Cruises offers voyages to many of the world’s best destinations, including the Mediterranean, Baltic, Latin America and the Caribbean. From the transatlantic crossings that trace the Middle Ages’ trade routes to exotic journeys in India and Asia, every itinerary is planned perfectly, offering an intimate insight into each destination’s food, culture, people and customs.

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There are seven ships in the Viking Ocean Cruises fleet, including Viking Star, Viking Sea and the new Viking Venus . Each vessel offers a capacity for no more than 930 guests, which makes it the ideal choice if you are looking for a small-ship cruise holiday.

The ship’s interiors have been designed in partnership with hotel designers and nautical experts, resulting in a level of intimacy and class seldom seen at sea. Viking’s customary Scandinavian influence is present throughout each ship, with sweeping views and light, airy spaces, consistent features in public areas and well-appointed staterooms.

Where similar cruise lines aim to dazzle, Viking’s fleet embraces you with elegant Scandi chic. Every detail is carefully thought out, but nothing is overdone, and with beautiful touches everywhere, a Viking ship is just a lovely place to be.

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Viking Ocean Cruises includes nearly everything in the price you pay at the time of booking, including:

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Throughout 2024, Viking Cruises offers unparalleled options spanning all seven continents, from classic ocean cruises to adventurous expeditions in the world’s remote regions. Alongside beloved Caribbean, Alaska, and European itineraries, Viking introduces notable additions for 2024. Among these is a 17-night journey from Sydney to Bali, inviting guests to explore the Australian Coast and visit Indonesia’s Komodo Island. Additionally, Viking unveils three Grand Voyages, perfect for those seeking extended, luxurious cruise experiences. Explore the Pacific Islands on a 79-night adventure through Australia, Alaska, and Asia, or traverse from Hong Kong to Vancouver on a 37-night Far East and Alaska voyage.

Viking begins 2025 with a 141-night World Cruise departing from Miami in January, complemented by a series of Grand Voyages ranging from 68 to 136 nights, exploring remote destinations. For shorter itineraries, cruise to the Mediterranean and Northern Europe or experience the breathtaking landscapes of the Caribbean and Asia aboard Viking Sky and Viking Star. New itineraries include a 15-day Great Lakes Explorer cruise and a 12-day British Isles & Ireland Discovery cruise. If you’re seeking something more adventurous, consider an expedition cruise to the Galapagos Islands, the Arctic, or Antarctica.

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Contact Email for Viking Cruises UK

By arlowood , July 1, 2018 in Viking Ocean

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Not sure if anyone can help with this but I seem to be going round in circles.

Background is that we are UK based and my wife and I are booked on the Viking Orion cruise leaving Civitavecchia on 22nd July and finishing in Barcelona on 29th July.

I recently had a hip replacement operation and would much prefer to have an aisle seat on any flight to make it easier to stretch my legs if I experience any discomfort. Our out bound flight(s) are with KLM from Birmingham UK to Rome via Amsterdam. I've had no problem accessing our booking and making seat selections on those flights.

However our return flight is with Vueling from Barcelona direct to Birmingham on Sunday 29th July.

I accessed our booking on the Vueling website. We have apparently been allocated seats 24 E & F (ie a middle and window seat) for our return flight - not really a very convenient set-up for me. I tried to select alternative seats but there is a statement that the details cannot be changed online and that the booking agent must contact them to make any changes.

I firstly spoke to our travel agent who made the original booking and they contacted Viking Cruises UK to ask them to do the seat swap. We eventually got a reply which effectively said that Viking could not do it.

I was surprised but contacted Viking UK directly and again asked if they could make changes. The contact I spoke to said "no" that they were blocked from making any online alterations. She suggested I speak directly to Vueling. Eventually got through to Vueling only to be told that they could not alter the seating plan and that the request must come from our UK agent who booked the flights.

So effectively I'm in a nightmare loop. The only possibility is that on the Vueling website they request the email address of the booking agent as well as the 6 digit flight booking reference number. If I can find out the Viking UK email address I may be able to "pose" as them to get this change done.

The alternative suggested by one contact was just to wait until check-in on 29th and request a change then. However I'm not confident that I'll be able to get an aisle and middle seat at that late stage.

Anyone out there know the email address tha Viking UK would use for flight bookings - a long shot I know but worth a go.

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You may have this information already, but our air tickets came from this address

[email protected]

Reservation Hours: (GMT)

Mon-Fri: 09:00 - 19:00

Sat: 09:00 -17:00

Sun: 10:00 - 16:00

You could also try

[email protected]

Peregrina651

You may have this information already, but our air tickets came from this address     [email protected]     If you have any questions regarding your Air Schedule please contact us at 020 8780 7900 and we will be happy to assist you. Reservation Hours: (GMT) Mon-Fri: 09:00 - 19:00 Sat: 09:00 -17:00 Sun: 10:00 - 16:00 You could also try [email protected]

And if this doesn't work, contact the folks at [email protected] . Be sure to include your booking number and your phone number (with country code since you are contacting a US office). And then get a new TA, because the one you have is happy to take no for an answer when she needs to push harder to get you the seat you need. (good thing you aren't flying from the US).

@Haworth -many thanks for the prompt response. I will give that email address a try but I suspect that it may exclusively be one that is used for US based reservations. I have found addresses that seem to originate from their UK offices and they all seem to be *-*[email protected]. So my suspicion is that the correct address will feature "uk" somewhere in it

@Peregrina651 - thanks also for your input. The phone number you provided is the one I have already been in contact with so I'm guessing they are supposed to be the experts on flight reservations.

If I have no success with any of the above, I will email the "tellus" or the sam.perry address

@Haworth -many thanks for the prompt response. I will give that email address a try but I suspect that it may exclusively be one that is used for US based reservations. I have found addresses that seem to originate from their UK offices and they all seem to be *-*[email protected]. So my suspicion is that the correct address will feature "uk" somewhere in it   @Peregrina651 - thanks also for your input. The phone number you provided is the one I have already been in contact with so I'm guessing they are supposed to be the experts on flight reservations.   If I have no success with any of the above, I will email the "tellus" or the sam.perry address

Sam may be your best bet, he is a UK customer services rep who we met at a Viking event.

I had a quick go on the Vueling website and called up the "Manage Your Booking" page - link below

https://1drv.ms/u/s!AvTYOG9TwUwn9Bde6xZt9HA3Wnjc

Put my Booking reference in the required box and tried the "notifications" email address in the "Purchasers" box. This failed to respond. The booking reference got a green tick but the email box had a red cross and a message about an incorrect email address or something like that.

I then tried another email address that I had truffled out of the internet - namely info-uk@viking ************. When I pressed the "Go" button I briefly got a green tick in both the booking reference box and the email address box before, after about 2 secs, the email box then showed a red cross and a message about an incorrect address.

My suspicion is that the address is correct but the Vueling site detected that the IP address did not match with the originating server at the Viking offices so it rejected the submission.

Armed with this information I will go back to Viking UK and "suggest" that they give it another try

Just a quick update to round off this topic.

Called Viking UK again this morning and the young lady again stated that she could not access the seating plan on the Vueling website. She claimed that Vueling allocated seats at the time of booking and did not allow these to be changed.

Thought this was very strange as the "Manage Your Booking" page on the Vueling website clearly had a seat selection option listed.

Anyway - long story short - my contact offered to email their flight booking unit to see if they could be more successful. Odd - as I thought she had already spoken to someone in that section.

Finally got a call to confirm that they had been able to secure me an aisle seat (16D) with my wife in 16E across that aisle. She made it sound as if they and Vueling were doing us a huge favour in allowing this change. She also stated that no further changes could be permitted???

So folks - rant over. Just slightly miffed that it took so much effort on my behalf to make a relatively simple alteration.

On second thoughts - just wondering if Viking are gouging really cheap deals with Vueling that make them unwilling to be flexible about seat selection/allocation

We were going to book a cruise a year or so back for one of the Viking Ocean ships but were told all the spaces had been taken up with their 'good' airlines but were offering flights with Vuelling which I were told were the Spanish equivalent of Easyjet - not that I have anything against Easyjet but for the price of the cruise I would not have expected a budget airline. Good luck and enjoy your cruise.

Yes - Viking make a big point of only using scheduled carriers which is a bit of a pain in our case. Our closest airport is East Midlands(EMA) in the UK (abt 15mins away) and we could fly direct to Rome on Jet2 and return from Barcelona direct to EMA on Ryanair. Jet2 is viewed as a budget airline but we have flown to Cyprus and back with them and we rate them as highly as some scheduled carriers. Ryanair is definitely bottom of the barrel in the budget stakes but on a return 2hr flight I would not be too bothered.

With Vikings scheduled-only policy, we have to travel to Birmingham and fly KLM via Amsterdam or Lufthansa via Frankfurt or Munich. Split journeys are always a pain and Schipol airport is not for the faint hearted. On one previous trip our aircraft taxied for 30mins after touch down to reach the allocated gate.

Having had a quick look it appears that the Vueling flight is a code share with Iberia so that perhaps gets around the "no-budget" constraints.

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Who do you contact for flight issues - TA or Viking Air Plus?

By mikenannie , June 15, 2023 in Viking Ocean

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We're leaving in a few days for our first Viking Ocean cruise. We booked our cruise and flights using a TA. They contacted Viking and booked the cruise, extensions, and Viking Air Plus flights on our behalf. We're leaving on Sunday for our trip. My question is, if we have flight issues who do we contact?  Do we call Viking Air Plus directly?  Do we contact the airline directly (Delta)? Or, do we need to have our TA call them since they booked the trip / flights? Same question applies to extension hotels and transfers. Thanks  

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Meander Ingwa

I would download the Delta app so you have access to their notifications; baggage loading and unloading, baggage claim, boarding passes , gate numbers and the like.  I would default to contacting Delta directly if there is an air issue.  

As far as other issues I would drop a note to your agent and find out how they like to approach things.  Factor in that you may be many time zones from your agent so I suspect you will want to directly communicate with Viking for in the moment issues.  This includes having the phone number of the ship itself.

If you booked the flights through Viking Air, then Viking have an emergency number you can call 24 hours if you run into problems.  I don't have it at my fingertips now but there is one.

Call Viking Air yourself and ask them - they will guide you.

The airline won't help you - I don't think - as if there are changes, Viking was the one that paid for the flights and they have to fix anything.

33 minutes ago, Meander Ingwa said: I would download the Delta app so you have access to their notifications; baggage loading and unloading, baggage claim, boarding passes , gate numbers and the like.  I would default to contacting Delta directly if there is an air issue.     As far as other issues I would drop a note to your agent and find out how they like to approach things.  Factor in that you may be many time zones from your agent so I suspect you will want to directly communicate with Viking for in the moment issues.  This includes having the phone number of the ship itself.

I've seen people reference the ship's phone number before.  Where do you find that information?  

A few years ago, we had an air issue with delayed flight….upcoming connection would be missed. I took care of it with Delta at the airport, then called Air plus and the emergency number to report it. They already had the update from Delta, and arranged private transfer upon our later arrival. Air plus said it was good that I worked with Delta immediately as there weren’t many options left. 

5 minutes ago, mikenannie said: I've seen people reference the ship's phone number before.  Where do you find that information?  

It should be in the final documents email PDF’s that you get a week or two before sailing. Lots of pages to read, but do look over it all. 

Call Viking Air Plus and ask them for the number and then you have it.

1 hour ago, CDR2001 said: It should be in the final documents email PDF’s that you get a week or two before sailing. Lots of pages to read, but do look over it all. 

We never received a 'final documents email pdf'. Our travel agent sent us our final documents via priority mail. No information about the contact number for the ship was included in those paper documents. 

FlyerTalker

3 hours ago, mikenannie said: We're leaving on Sunday for our trip. My question is, if we have flight issues who do we contact?

At this point, your only issues would be day-of-flight operational concerns.  So take all the part about "changes" and ignore that - schedules don't get changed this close in to flight.

Your concerns would come down to flight delay or cancellation, due to operational issues.  That would include mechanical, crew and weather problems.  In all of these cases, your best AND FIRST step is to be in touch with your operating carrier for their rebooking process.

In your case, DL does an excellent job of providing automated rebooking for many situations of delay causing a missed connection.  However, that does NOT mean that you should just rely on someone else to fix your situation.  You should go in with contingency plans for if:

a) Your originating flight is delayed, which would cause a misconnect

b) Your originating flight is cancelled, which means you need a complete new itinerary

c) You onward flight is delayed or cancelled, meaning you need to have an alternative to get you to your final destination.

There is an urban legend that cruiselines have staff that are continually monitoring passenger flights.  Nope - they are reactive, either due to the airline contacting them or more likely, the passenger.

2 hours ago, CDNPolar said: The airline won't help you - I don't think - as if there are changes, Viking was the one that paid for the flights and they have to fix anything.

You are conflating the difference between a schedule change and an irop situation.

In the former, you are often at the mercy of what the cruiseline air dept can do for you.  But when you are in irop, that's when the airline is the first line of action.  Don't waste your time contacting the cruiseline and waiting for them to do something for you.  Go directly to the airline, and do it in a multitasking way.  Be in line for face to face service, while at the same time waiting on hold on a phone, while also working the airline's app.  Whichever solves your issue first - go with.

Pro tip:  Recognize the difference between planned, announced schedule changes (that happen months before flight) and day of travel irop situations.  Apples and oranges.

This depends on the type of of TA you have. If you are dealing with an online TA, Costco, AAA, etc. Go with Viking. If your TA is a local person you know, go with them. They usually have backdoor numbers and websites that they can check. Our TA gives us their cell phone and says to call at any time. Once we had a problem at Heathrow. We called her (not BA), and where she was (West Coast USA) it was the middle of the night. She said, "Give me 30 minutes." She called back in 25 minutes and had us booked on a different flight with a bump to Premium Economy with no extra charge for us. She knew what to ask, what the EU gave to people who were bumped and found us a new flight on another airline.

20 minutes ago, DrKoob said: This depends on the type of of TA you have. If you are dealing with an online TA, Costco, AAA, etc. Go with Viking. If your TA is a local person you know, go with them. They usually have backdoor numbers and websites that they can check. Our TA gives us their cell phone and says to call at any time. Once we had a problem at Heathrow. We called her (not BA), and where she was (West Coast USA) it was the middle of the night. She said, "Give me 30 minutes." She called back in 25 minutes and had us booked on a different flight with a bump to Premium Economy with no extra charge for us. She knew what to ask, what the EU gave to people who were bumped and found us a new flight on another airline.

We need her contact info... she sounds terrific.  Just learned that our TA misspelled our email address and that's why we never received the final document pdf files. Being first time Viking cruisers, had I not learned about them here in this forum, we would have had no idea that we were supposed to get them. 

45 minutes ago, mikenannie said: We need her contact info... she sounds terrific.  Just learned that our TA misspelled our email address and that's why we never received the final document pdf files. Being first time Viking cruisers, had I not learned about them here in this forum, we would have had no idea that we were supposed to get them. 

Would love to tell you but Cruise Critic rules prohibit that. Sorry.

15 hours ago, DrKoob said: Once we had a problem at Heathrow. We called her (not BA), and where she was (West Coast USA) it was the middle of the night. She said, "Give me 30 minutes." She called back in 25 minutes and had us booked on a different flight with a bump to Premium Economy with no extra charge for us. She knew what to ask, what the EU gave to people who were bumped and found us a new flight on another airline.

And a savvy traveler would also know the EU compensation regs (they are very well publicized) and would have contingency plans. 

Basically, you are saying "I want someone else to be responsible for handling any problems along the way".  That's fine, as long as you recognize the downside to that choice.  You are introducing an additional layer into the resolution process, and are willing to introduce extra time into the resolution. While things could be taken care of directly at the airport, you're choosing to have an indirect process.

Not my way of doing things - I much prefer the direct approach to the party that can fix the problem.  AKA the airline involved.

1 hour ago, FlyerTalker said:   And a savvy traveler would also know the EU compensation regs (they are very well publicized) and would have contingency plans.    Basically, you are saying "I want someone else to be responsible for handling any problems along the way".  That's fine, as long as you recognize the downside to that choice.  You are introducing an additional layer into the resolution process, and are willing to introduce extra time into the resolution. While things could be taken care of directly at the airport, you're choosing to have an indirect process.   Not my way of doing things - I much prefer the direct approach to the party that can fix the problem.  AKA the airline involved.    

Great idea except there were a hundred people in line to do the same thing. I got rebooked before 75 of them. Worked for me. 😀

16 minutes ago, DrKoob said: Great idea except there were a hundred people in line to do the same thing. I got rebooked before 75 of them. Worked for me. 😀

As mentioned in post #10, you don't just rely on waiting in the physical line.  You multitask with a voice call and with the airline app.  I remember a time about a dozen years ago when KLM was completely FUBAR at AMS due to horrible weather.  I was standing in a line, with my laptop and with my phone, working all three.  By the time I reached the front of the line, I was rebooked and only needed a physical change to my record by the agent at the desk.  They loved my ingenuity.

One other thing.  You don't need to be in any specific line for a rebooking. (Airlines tell you that so as to keep everyone together and not "bother" other agents)  If there was a line of a hundred people, I would have found a different BA counter to work with.  And at LHR, there is no shortage of BA staff.

You have your methods, I have mine.  I'll just say that over 2 million miles of BIS air travel tell me what works in the big picture.

To add, if you have access to the carrier's lounge you can get service there with minimal lines.

28 minutes ago, mwike said: To add, if you have access to the carrier's lounge you can get service there with minimal lines.

And, those are usually fairly senior people who have a LOT of experience in dealing with "issues".  They seem to know more "tricks" than the run of the mill gate agent.

7 hours ago, FlyerTalker said:   As mentioned in post #10, you don't just rely on waiting in the physical line.  You multitask with a voice call and with the airline app.  I remember a time about a dozen years ago when KLM was completely FUBAR at AMS due to horrible weather.  I was standing in a line, with my laptop and with my phone, working all three.  By the time I reached the front of the line, I was rebooked and only needed a physical change to my record by the agent at the desk.  They loved my ingenuity.   One other thing.  You don't need to be in any specific line for a rebooking. (Airlines tell you that so as to keep everyone together and not "bother" other agents)  If there was a line of a hundred people, I would have found a different BA counter to work with.  And at LHR, there is no shortage of BA staff.   You have your methods, I have mine.  I'll just say that over 2 million miles of BIS air travel tell me what works in the big picture.    

So, is there something wrong with having someone else also trying at the same time. Someone who is a professional in the travel industry? And this particular incident happened in 2002...well before I had cell phone and before I carried a laptop. I never understand why folks don't use TAs. If they are good at what they do (interview them, get to know them, become friends...you love to travel, you have something in common) because it doesn't cost you anything. 

20 minutes ago, DrKoob said: So, is there something wrong with having someone else also trying at the same time.

No.  Just that it isn't the be-all, end-all solution to travel issues.  And it can often just make things worse.

21 minutes ago, DrKoob said: Someone who is a professional in the travel industry?

Nowadays, the number of TAs who are knowledgeable about air travel are about 2% or less.  They are primarily order takers, and if you are using them for cruises, they often just go with the cruiseline's program.

23 minutes ago, DrKoob said: And this particular incident happened in 2002...well before I had cell phone and before I carried a laptop.

Which, of course, makes that experience totally relevant for today, when you have your phone and apps right at hand.

24 minutes ago, DrKoob said: I never understand why folks don't use TAs. If they are good at what they do (interview them, get to know them, become friends...you love to travel, you have something in common) because it doesn't cost you anything. 

I use a travel agent for my cruises.  I don't use them for hotels and air, as I can do as good (or better) a job than they can.  And yes, I do interview them - and find them wanting in those areas

Ask your TA what's the difference between a stopover and a transfer.  What's a circle trip?  What's an end-on-end fare?  What's HIP?  What are endorsements?  What's MSC?  What's MPM?  What are zones one, two and three?  When you are done seeing the glazed look, think about those "qualifications". 

As for not costing anything, given that there are few, if any, commissions on air tickets - you will likely find that TAs will often charge for air ticketing, or will find a way to put that into other "fees" that may be due them.

But, as I said before, if that's the route someone chooses for themself, that's what free choice is about.  However, there should be full knowledge of what one is getting into.

On 6/16/2023 at 3:42 PM, FlyerTalker said:   And, those are usually fairly senior people who have a LOT of experience in dealing with "issues".  They seem to know more "tricks" than the run of the mill gate agent.    

Thanks, this is good to know.

On 6/15/2023 at 4:49 PM, mikenannie said: I've seen people reference the ship's phone number before.  Where do you find that information?  

Three days before our flight, we received an email with the 24-hour Viking Travel Emergency Hotline, which is (877) 523-0576. Please only call this number while in transit to or from your ship, and for flight emergencies only.

Otherwise, call your TA or Viking at (855) 338-4546 for all other questions. The Viking number is 8 am to 10 pm Eastern time.

Bob voyage!

OneSixtyToOne

On 6/15/2023 at 1:49 PM, mikenannie said: I've seen people reference the ship's phone number before.  Where do you find that information?  

You will receive an email before you sail. It will be on the "YOUR JOURNEY SUMMARY" pdf file.

It contains all the contact information, flights, hotels, pre-selected excursions, restaurant reservations, etc.

I always download it to my phone locally, so it's available even without internet access.

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NEWS... BUT NOT AS YOU KNOW IT

From shaking beds to gender-neutral toilets, we’re flying the flag for these inclusive cruises

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A holiday isn’t a holiday if it makes life more difficult, right? And for many, a cruising trip abroad can feel like a bridge too far.

If you’ve ever gone away and been tutted at or gawked at while enjoying a moment at the bar, you’d probably rather stay home instead.

Well, a number of cruise operators have been thinking about how to make their trips more inclusive and accessible to a wider variety of guests, and their efforts have not gone unnoticed.

Whether it’s gender-neutral toilets or sign language interpreters, we’ve plucked the boats that boast a better experience for everyone from the Sailawaze Excellence Awards (BTW  you can win a cruise for two by voting here , we should add…).

Virgin Voyages

After a day of sightseeing, what can be more entertaining than a night of drag performance? It’s par for the course at Virgin Voyages, where all staff are encouraged to express their gender identity freely.

Vote to win a cruise

Do you love cruising? Are you an intrepid traveller? Maybe you just like looking at pictures of luxe ships. No matter which, we want you to vote!

Metro has partnered with the  Sailawaze Excellence Awards , highlighting the very best in cruising when it comes to sustainability, wellness, entertainment and beyond.

And we need YOU to simply select what you’ve been most impressed by.

The best bit? By voting you’ll automatically be in with a chance of winning a cruise for two worth £2,500.

Say bon voyage to the more traditional categories of ‘best large ship’ or ‘best luxury cruise line’ and instead ahoy to innovation, food and drink and showstopping performances.

Vote for your favourite here .

The company prides itself on being a welcoming space for LGBTQ+ passengers with its gender-neutral toilets and hospitable atmosphere.

Founder Richard Branson has a long history of supporting gay rights, beginning with legendary Heaven nightclub in London, and the celebrations on his ships ramp up in June as themed parties are thrown and guests are presented with pride-inspired cocktails and on-deck DJs.

Celebrity Cruises

If you thought cruises were only for the silver-haired, you’d be wrong. Celebrity Cruises are a riot of colour, flying every hue of the LGBTQ+ flag – especially in June, Pride Month.

The operation, which travels to every continent, even hosted the first legal same-sex marriage at sea in 2018 and regularly holds gay weddings.

Celebrity Cruises says it promotes diversity among both staff and guests and throws regular LGBTQ+ welcome events to get the party started.

Disney Cruise Line

Family-friendly operators Disney Cruise Line prides itself on making trips accessible to those with additional needs. Guests with disabilities have access to comfortable staterooms and suites, along with a full range of services, facilities, and amenities, including auxiliary aids.

Its liners are also home to specially designed communication staterooms for guests with hearing disabilities, including a vibrating bed shaker under the mattress and an indicating panel with light signals for the doorbell, telephone calls, general alarm and fire alarm.

The ships also provide sign language interpreters for shows and entertainment.

Saga Cruises

If a loud party isn’t for you, over 50s can enjoy a more sedate voyage, with Saga Cruises providing a number of options for guests with mobility issues. A chauffeur service to and from ports is provided as standard on all trips, rooms are equipped with hearing loop systems and hoists are available to help guests in and out of the pools.

Assistance is also provided to those who need help with baggage and large print is provided in the cinema guide and daily paper, alongside Braille playing cards.

A-Rosa Cruises

Meanwhile, A-Rosa Cruises are designed with families and multi-generational groups in mind. Under-15s travel for free and family rooms have been provided so up to five can share a room while they meander along Europe’s rivers, waking up in a different city each day.

Hosts are available to take care of youngsters in the kids club, where children can choose from a variety of activities, including crafting, T-shirt design and face painting while adults can enjoy a relaxing treatment at the spa.

The rest of the nominations

Food & beverage.

Aqua Expeditions

TUI River Cruises

Windstar Cruises

Explora Journeys

Regent Seven Seas Cruises

P&O Cruises

Riverside Luxury Cruises

Emerald Cruises

Amawaterways

Swan Hellenic

Princess Cruises

MSC Cruises

Royal Caribbean

Sustainability.

AE Expeditions

The Majestic Line

Portsmouth International Port

Hurtigruten

ENTERTAINMENT

Carnival Cruise Line

Marella Cruises

COLLABORATIONS

Ambassador Cruise Line

Fred. Olsen Cruise Lines

Oceania Cruises

Havila Voyages

Pandaw Expeditions

Holland America Line

CroisiEurope

VIVA Cruises

This year, European river specialist VIVA Cruises launched its inaugural LGBT voyage, which took travellers to Antwerp, Rotterdam and Amsterdam where they could visit the world’s largest archive of LGBTQ+ history by day and party at the city’s vibrant gay and lesbian bars by night.

VIVA is a member of the International LGBTQ+ Travel Association, an organisation built to promote equality and safety within LGBTQ+ tourism.

Autistic travellers, those with Down syndrome and other additional needs can benefit from a specially designed holiday with Royal Caribbean. Priority check-in, boarding and departure are available to those who need it and the Autism on the Seas programme offers ‘staffed cruises’ with specialised respite sessions and private activities and sessions.

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Guests can choose from Autism-friendly dietary menus and scooters, wheelchairs and walkers are provided for on shore excursions and service animals are welcome on board.

MORE : I’m losing money by boycotting Eurovision – but it’s the right thing to do

MORE : ‘Glamour, drama, beauty, magic’: Why the Met Gala is so iconic for the LGBTQ+ community

MORE : I Kissed A Girl conversation about the word ‘lesbian’ is leaving people in tears

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