concur travel unused tickets

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An unused ticket credit is applied by your company's travel management agency at the time of ticketing, if the rule policy allows. Please note that SAP Concur cannot guarantee that the ticket credit will be applied to your reservation as it is the agency's responsibility to apply credits when ticketing. To apply your unused ticket credit:

The admin clicks. Administration > Company > Company Administration, and then clicks Unused Tickets in the Travel Administration section of the left menu. With the Unused Tickets and Import/Export tabs on this page, the admin can: View a site-wide list of unused tickets, with the ability to remove selected records.

Sep 15, 2022. There are three ways you can view your unused ticket credits. By clicking Travel at the top of the Concur homepage, then selecting Travel Alerts from the Travel home screen. Navigate to your Travel profile from Profile> Profile Settings> Personal Information. Then scroll down to the ' Unused ticket ' section.

Hi @mikehutchison our employees have experienced the exact same situation. The standard answer is talk to your TMC (Travel agency). However, if the system is configured and states ' Full credit - will be applied automatically to next qualifying ticket' the end user has to take this and believe that the next trip they book with the same airline will result in the credit being applied to the new ...

Utilizing Unused Tickets in Concur If you have a fully unused ticket available, you will see the following link in your Concur Travel Home page. You have unused tickets. If you click on this link, you will be shown the details of your unused tickets. Please note that Concur will automatically apply any eligible fully unused ticket towards your next

To access/update travel system admin: In the Professional edition of Concur Travel, click Administration > Travel > Travel System Admin. Locate the Concur Standard Travel configuration. Click the site or configuration link you wish to update.

If applying an unused ticket for imminent or same day travel, we recommend contacting an agent for fulfillment to ensure immediate application and no disruption to travel plans. If a user selects "yes" but does not have an applicable credit, the booking process will progress uninterrupted. Concur Bookings with an unused ticket applied will ...

If your unused ticket is on a direct connect web carrier such as Air Tran, Concur Travel will not display or apply the unused ticket. To utilize unused tickets on these carriers, you must always call an agent. You may make use of Southwest Airlines Unused Tickets in Concur Travel. When you have a Southwest unused ticket on file, you will be ...

4 best practices for dealing with unused tickets. We asked SAP® Concur® customers how they are tackling this problem and have identified four best practices you can use to mitigate unused ticket headaches. Consider using air contracts with commonly used carriers. In addition to benefits such as discounts, seat access waivers, and name changes ...

Our TMC provides us a monthly unused ticket report. It will house the purchase date as well as the expiration date for use. It will aso show the original value and the estimated penalty for use. When the traveler is booking thier trip it, they will receive an alert that they have unused ticket funds that can be used and do they want to use them.

Concur Travel: Unused Tickets Concur Travel Profile . Once unused tickets have been loaded, users/ arrangers will be able to see tickets in the user's profile: Concur Home Page . Users/ Arrangers will also see a message under Alerts upon login. Shop by Price of Flex Faring . The samples shown here are for Shop by Price. Flex faring is similar.

Air Reassurance in Concur Travel, currently available for select major carriers, includes a message about each airline's response, procedures, and guidelines for COVID-19 to encourage safer, more confident trips. Unused Tickets. Situations and travel restrictions can evolve at a moment's notice, and travelers' plans must follow suit.

During the "Air" segment of the trip-search process, Concur's flight matrix will include a new row displaying any available unused tickets and the corresponding carrier (s). If you select More fares/details for the applicable air carrier's flight option (s), you will see the available unused ticket. Once you have selected the flight ...

Within Concur Travel, you should see any unused tickets in the Alerts section at the top of the main Concur Travel home page. Additionally, you should see them in your profile as well as in the air search results matrix. Is you have an unused ticket, on the Trip Booking Information page there is a dropdown

play in Concur Travel through TSI beginning on August 15, 2012. The data will be uploaded from Travel Audit once daily and viewable through the traveler profile, welcome page and flight segment screen. APPLYING UNUSED TICKETS TO A NEW TRIP When an unused ticket qualifies the funds will automatically be applied to your new ticket after the ...

@Rodrigo_da123 . Y es. SAP Concur has a report named Unused Tickets Report which is located under Reporting >> Travel Reports.. Reporting > Travel Reports > Left Side: Travel.; Click on Unused Tickets.; Click the Drop down from Export to and choose Microsoft Excel ; Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments.

Concur Travel * TMC Fact Sheet - Unused Ticket FTP Process September 3 2015 Page 1 of 2. List of 3 customer companies (name and company ID) for which you plan to send tickets. NOTE: This is a cost item. Please refer to your Reseller contract for pricing details. This will be a one-time setup fee; adding additional customers/clients is free of ...

Accurately track and use unused ticket credits, including reminders as credit expirations approach. Receive travel updates alerts. Automated and two-way risk and safety messaging is available for all travelers who have booked travel using the Concur Travel system or AT. ... When you log into Concur Travel, you should see any unused tickets in ...

This process is not available for Frontier, Sun Country, and Spirit unused tickets. If applying an unused ticket for imminent or same day travel, we recommend contacting an agent for fulfillment to ensure immediate application and no disruption to travel plans. An airline MCO cannot be applied to a new Concur booking, it must be done by an agent.

Our online automation will check for applicable unused tickets for the traveler. If an unused ticket is successfully applied to the fare then Travel Incorporated will auto-ticket the new reservation and the unused ticket will be marked as exchanged. The next time the traveler's unused tickets are synced to Concur, it will not be included nor ...

It happens so sporadically that I have told all my employees we will have to pay the extra fee and you are required to call in to the agency to use an unused ticket. This means our cost to use Concur Travel goes up 300x in fees just to use up the unused ticket. This is the only way that we have been successful in using these tickets.

Unused ticket exchanges can be made with a Christopherson Travel Advisor or via the Concur online booking tool. If you choose to use the Concur online booking tool, the credit will automatically be applied toward the cost of a new ticket. If you have a partially unused ticket, international unused ticket, group ticket, or if you want to wait ...

Sep 7, 2022 09:38 AM. @lgreen I suggest contacting your company's travel agency to have the unused ticket credit applied. Thank you, Kevin. SAP Concur Community Manager. Did this response answer your question? Be sure to select "Accept as Solution" so your fellow community members can be helped by it as well.