contigo travel mug stainless steel

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Contigo Autoseal West Loop Stainless Steel Travel Mug Review

A seriously great mug for commuters

Contigo West Loop Stainless Steel Travel Mug with Autoseal Lid

The Spruce Eats / Suzie Dundas

Effective autolock and anti-spill lid

Can be locked and unlocked with one hand

Keeps drinks hot/cold for hours

A little wide for smaller hands

Plastic lid seems prone to breakage

Bottle isn’t dishwasher-safe (the lid is, though)

If you’re an urban commuter, you’ll love the anti-spill, single-hand operation of Contigo’s West Loop Stainless Steel Travel Mug with Autoseal Lid. 

Editor’s Note: We originally published our review of this Contigo Stainless Steel Travel Mug in 2019. While we’ve tested numerous travel mugs since, we routinely revisit previous picks to make sure they’re still up to our standards. With the Contigo's excellent performance and affordable price, it remains one of our favorite travel mugs .

• Competition
• Final Verdict

We purchased the Contigo West Loop Stainless Steel Travel Mug with Autoseal Lid so our reviewer could put it to the test in her kitchen. Keep reading for our full product review.

If you like to sip coffee or tea on your way to work—and you’re all too familiar with the horror of spilling a hot drink all over your desk or your laptop—you’ve probably looked into  travel mugs . Specialty travel mugs, such as the Contigo West Loop Stainless Steel Travel Mug, have lids to prevent drips and spills. In addition, they're typically designed to keep liquids hot for much longer than a standard mug. To see if Contigo's West Loop mug delivered on its promise of being leak-free and temperature-maintaining, we put it to the test for a few weeks. Read on for everything we discovered. 

Design: Pretty sophisticated, actually 

While the outward appearance of the Contigo West Loop is pretty standard for a travel mug, there are a handful of welcome features hidden within. The mug is vacuum insulated, meaning that it’s comprised of two layers of stainless steel, and the space between the layers has been voided of air, leaving an empty channel that doesn’t conduct heat well. This technology allows the mug to keep drinks hot (or cold) for so long and explains why the mug doesn’t burn your hand when filled with hot liquids. Contigo calls this their Thermalock system and claims the mug can keep drinks hot for up to seven hours.

In our testing, the Contigo performed even better than promised. When filled with hot coffee, the mug maintained high heat for roughly three hours. Though the coffee slightly cooled after that, it was still warm enough to drink for another three to four hours. When filled with ice water, the Contigo kept it cool enough to maintain the ice cubes for 12 hours. Even 20 hours later, when we checked back in, the water was still very cold. 

The Contigo performed even better than promised.

The mug’s most sophisticated features are hidden in the lid, though. Rather than having a flip-top, there’s a small hole with Autoseal technology. This means the hole stays closed unless the user presses and holds the lid’s button. This technology worked extremely well in our testing. The lid has a second lock that can be depressed to add even more assurance against spills. This lock prevents the spout button from accidentally being engaged. With this lock engaged, we filled the mug with coffee and carried it around in a bag all day without any leakage.  

In terms of downsides, there are only a few minor issues. Firstly, the 20-ounce size is a bit wide for smaller hands to hold comfortably. Secondly, the lid’s complex construction is made of plastic pieces and springs, which has us wondering how long it’ll be able to withstand heavy use—especially if tossed in a backpack or backseat. Finally, we found that the sipping spout would occasionally splash a few droplets of our drink when unlocked—but this almost always happened if it had been bumped around beforehand. 

Material: Stainless steel and BPA-free plastics

The Contigo West Loop Stainless Steel Travel Mug is designed with double-wall stainless steel and a BPA-free plastic Autoseal lid. A few reviewers reported issues with the exterior paint chipping or flaking, but we chose the stainless steel version, so we didn't test that particular issue. 

Cleaning: A bit complicated for a mug

Unless you’ve chosen the unpainted stainless steel version of the mug, it’s not dishwasher safe. However, the lid can be washed in the dishwasher, provided you put it on the top rack. 

If you’re washing the Contigo by hand, be prepared for a bit of inconvenience, as it comes with specific washing instructions. To wash the lid in the sink, you must submerge it thoroughly in hot, soapy water for around 10 minutes before washing and rinsing it by hand. Contigo suggests that you give the mug a thorough washing immediately after each use. However, if purchasers are anything like us, that won’t always happen; you can simply run the mug underwater in an office sink during the weekdays. We found that a thorough daily rinse was enough to remove any stains or coffee grounds, but it’s worth noting that Contigo does not recommend this as it could lead to build-up or mildew. 

If you’re washing the Contigo by hand, be prepared for a bit of inconvenience.

The locking mechanism built into the lid is somewhat complex, but fortunately, Contigo designed the parts for easy cleaning. There’s a small tab on the underside of the lid that pulls up, providing easier access to the parts inside the lid.  

Price: Very affordable

The Contigo travel mug is available in 16, 20, and 24-ounce sizes. Each will run you between $20.99 and $30.99, depending on the size and color. Making a small investment in one of these mugs and  making coffee at home  is a financially savvy move for those trying to avoid the cost of daily Starbucks and Dunkin' Donuts runs. 

Contigo West Loop 2.0 Stainless Steel Travel Mug vs. Zojirushi Stainless Steel Mug

The  Zojirushi Stainless Steel Mug  is pretty comparable to the Contigo. It retains heat for just as long as the Contigo and is cooler to the touch when filled with a hot beverage. Though it doesn't boast Contigo’s Autoseal technology, the Zojirushi mug has a flip-top and is equally leak-proof. It’s also available in various colors, from smoky blue and lavendar pink to champagne gold and stainless steel. It only comes in 12- and 16-ounce options, so if you’re looking for a larger capacity, you may want to go with the Contigo. 

An all-around winner. The Contigo West Loop Stainless Steel Travel Mug with Autoseal Lid is a great option for coffee lovers—especially those who drink  20 ounces (or more) each morning. With a leak-proof design, superior insulation, and one-hand operation, it’s well worth it for those on the go.

• Product Name West Loop Stainless Steel Travel Mug with Autoseal Lid
• Product Brand Contigo
• MPN 70121-AMZ
• Price $20.99
• Weight 0.79 lbs.
• Product Dimensions 3.0 x 9.0 in.
• Color Earl gray, dark plum, passion fruit, matte black, stainless steel, blue corn, chard, beige/latte, radiant orchid, Biscay Bay, bright lavender, violet
• Material Stainless steel and BPA-free plastic
• Warranty Limited lifetime guarantee (excludes regular wear and tear)

Britannica, The Editors of Encyclopaedia. Vacuum flask . Encyclopedia Britannica .

Food and Drug Administration. Bisphenol A (BPA): Use in food contact application .

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Contigo Byron 2.0 Travel Mug, 16 oz, Azalea

1 Count (Pack of 1)

16 Ounce (Pack of 1)

16 Ounce (Pack of 2)

20 Ounce (Pack of 1)

20 Ounce (Pack of 2)

24 Ounce (Pack of 1)

Purchase options and add-ons

About this item.

• SEAL IT IN: Leak-proof lid when closed for on-the-go convenience
• FOR THE LONG HAUL: Stainless steel double-wall vacuum insulation keeps liquids hot up to 6 hours or cold up to 12
• LEND A HAND: One-handed drinking with no lids or caps to remove or misplace
• GET A GRIP: Subtly textured grip with fluid movement for a secure hold on the go
• PERFECT FIT: Reusable travel mug fits most cup holders and under most single-serve brewers

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Warranty & support, looking for specific info, product description.

Your everyday companion – Snap to it with SnapSeal! This hard working mug allows you to snap the lid open and closed so it’s sealed shut when you’re done sipping. You’ll also love that it will keep your morning joe hot for hours, so you can take it to go.

Top Brand: Contigo

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• 5 star 4 star 3 star 2 star 1 star 1 star 80% 11% 4% 2% 3% 3%

Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.

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Customers say

Customers like the coffee temperature, quality, and build quality of the product. They mention it keeps things hot or cold longer than any other brand, is well-insulated, and durable. Some appreciate the color, value for money, and ease of cleaning. However, some customers have different opinions on leak proof and size.

AI-generated from the text of customer reviews

Customers like the coffee temperature of the cup. They mention it keeps things hot or cold longer than any other brand they've used. Customers also say it's well-insulated and doesn't leak.

"Easy to open and close, keeps my coffee hot all morning , and never leaks. It's a pretty rugged cup, available in some really nice colors...." Read more

"...with a simpler lid, lower cost and the same 24 oz that stays hot all day ." Read more

"This cup is so awesome! It is completely spill proof and it keeps things cold for hours and hot as well!..." Read more

"...They don't leak, hold two large cups of coffee, and keep it hot for at least 4 hours...." Read more

Customers are satisfied with the quality of the cup. They mention it's a great coffee cup, sturdy product, and a perfect to-go cup. Customers also appreciate the improved top that is easy to clean and fits better. They say it keeps coffee nice and warm for many hours, and the rubberized grip provides a sure and comfortable place to hold it.

" This cup is so awesome ! It is completely spill proof and it keeps things cold for hours and hot as well!..." Read more

" Great coffee cup . After time though the rubber gasket in the cap will come lose...." Read more

" Great coffee mug with the locking lid so it don't spill. I liked that I got 2 for cheaper the I could buy on in the store for." Read more

" These are great , keeps your ice water cold and ice is good for many hours. It is the only mug I use and having it for our road trips is a must...." Read more

Customers like the build quality of the product. They mention it's well-made, doesn't break when dropped, and is leakproof.

"...It's a pretty rugged cup , available in some really nice colors. Fits perfectly in my car's cupholder. The best 24-oz insulated mug in my opinion." Read more

"...It’s really durable and I just really love it!" Read more

"...To top it off it feels very solid/ sturdy and has a nice appearance. This is a great deal." Read more

" Sturdy , great size fits console. Keeps beverage cold for hours and hours." Read more

Customers like the color of the product. They mention it's nice-looking, functional with hot beverages, and has a fantastic lid. Customers also say it'll keep the coffee hot for hours and is intelligently designed.

"...It's a pretty rugged cup, available in some really nice colors . Fits perfectly in my car's cupholder. The best 24-oz insulated mug in my opinion." Read more

"...These last for years. When they're new they look good and as they get ratty looking over the years it ends up on the tractor...." Read more

"...This one is the perfect size and I love the color . I’m glad I got this one." Read more

"...It's comparatively inexpensive, with a sleek , modern design.And the cons:-..." Read more

Customers like the ease of cleaning the drinking cups. They mention the top is easy to use and the cups are dishwasher safe.

" EASY CLEANING !!! The other models with different lids, you can't clean it that well. It gets nasty quickly...." Read more

"...It's relatively easy to clean , with a metal interior (except for the plastic lid), and the top is dishwasher-safe.-..." Read more

"...'s a really different one out there on the same brand, but it looks harder to clean ...." Read more

"...I've had the same exact one for years.This type of cover is easy to clean and is faithfully spillproof...." Read more

Customers appreciate the value for money of the product. They say it's great for the price, the best insulated travel cup for the money, and not a drop was wasted.

"...This model is a significant improvement with a simpler lid, lower cost and the same 24 oz that stays hot all day." Read more

"...I loved it because it kept my coffee hot for hours, and it’s cheaper to make my coffee at home...." Read more

"...It's comparatively inexpensive , with a sleek, modern design.And the cons:-..." Read more

" Great product for this price , big enough, thread for cover is on outside of cup." Read more

Customers have mixed opinions about the leak-proof feature of the cup. Some mention it's totally leak-free, while others say it will leak if the rubber gasket is not properly seated.

"Easy to open and close, keeps my coffee hot all morning, and never leaks . It's a pretty rugged cup, available in some really nice colors...." Read more

" Leakproof ...about my 3rd one and counting" Read more

"...Their locking lids help prevent spillage ...." Read more

Customers have mixed opinions about the size of the cup. Some mention it's the perfect size for whatever they're drinking, fits well in cup holders, and is compact for the volume. Others say it'll not fit under their Keurig and the lever/valve is too large.

"... Fits perfectly in my car's cupholder . The best 24-oz insulated mug in my opinion." Read more

"...a larger one before ordering this one (a 24 ounce), but it’s way too large . This one is the perfect size and I love the color...." Read more

"...They don't leak, hold two large cups of coffee , and keep it hot for at least 4 hours...." Read more

"...Starting with the pros:- It's compact for the volume - sort of short and squat, it fits under many automated coffee makers that other..." Read more

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