aegean travel agents info guide

You don’t have an account? Apply for Registration

Apply for registration

We will review your registration form and revert as soon as possible.

IATA Code must have 9 digits and in the 8th position character -.

• Français
• Español

BP&S Booking Ticketing & Sales

PS Passenger Services & Procedures

3   Important notices and more

Flights from/to Beirut, Amman, Tel Aviv: Due to the current situation in the Middle East, all scheduled flights to and from “Rafic Hariri” International Airport, Beirut until October 1, 2024 and “Queen Alia” International Airport, Amman until September 30, 2024 are cancelled. Specific flights are also cancelled to and from “Ben Gurion” International Airport, Tel Aviv until October 26, 2024. See detailed information on affected flights . Passengers of the affected flights can contact us at (+30) 210 6261000 to change their flight at no cost, with new travel dates up to 31/12/2024. Αll passengers with flights from/to Beirut, Tel Aviv and Amman until 31/08/2024 can change their flight at no cost or they can request either a full refund  or credit voucher through aegeanair.com . We are constantly evaluating developments, following the instructions of the competent authorities, and proceeding accordingly with changes to the affected flights. Read more

Due to increased security measures, passengers traveling from Athens to Tel Aviv are required to physically visit the designated check-in counters at Athens International Airport "Eleftherios Venizelos", irrespective of whether they have baggage to drop off. Passengers departing from any other airport and transiting through Athens with destination Tel Aviv, if eligible to enter Greece, must pick up their boarding pass at the designated check in counters.  If unable to enter Greece, they will obtain their boarding pass at the transfer desk at Athens International Airport.  In both scenarios assistance from the connection ambassador is always accessible at the airport.  Due to the anticipated delays in the boarding procedure time, you are strongly advised to arrive at the gate as early as possible. Check-in counters will close one (1) hour before departure of the flight.

Important - AEGEAN Distribution Channel Fee (DCF) adjustment - View

Welcome to the AEGEAN Hub

A dedicated travel trade portal for you, our valued partner Watch Video | Stay connected!

Apply for Registration

Sign in or Register to submit requests and get answers to your questions on line, quickly and efficiently!

• Access more content
• Send requests on line
• Receive real-time updates

Forgot password

We will send you an email to retype your password.

Retrieve PNR

The amadeus record locator reference or oa (other airlines) reference. the full name of one of the passengers or group name..

Larnaca's Business lounge

Economy fares

Baggage Calculator

Business Class

Ancillaries

Quick links.

• Baggage Policy
• Passengers with Special Needs
• Pricing Fares

All About AEGEAN

At the Airport

Flight Schedule

Do you have a question.

You will need to register an account to submit and manage your request.

• Help & Contact
• Français
• Español
• Română

Create an account today!

• View and manage upcoming flights
• Receive our latest news and special offers
• Earn or redeem miles and enjoy benefits with Miles+Bonus

Travel Info

Get the best out of your travel experience with the Aegean App.

How can we help you?

• Help & Contact

Log in with an existing account

Find the answer to your question, most popular questions.

• What should I do if my baggage is delayed or lost?
• What are my rights in respect of delays, overbookings and cancellations?
• How can I cancel my ticket?
• I am missing the booking confirmation of my future flight. How can I retrieve it?
• I want to cancel my ticket. What is the refundable amount?

FAQ categories

• Ticket purchase
• Booking confirmation
• Booking modification
• Booking cancellation
• Fare rules and fees

Prices & Offers

• Special offers
• Low Fare Calendar
• At the airport check-in
• Web/mobile check-in
• Seat assignment
• Travel documents

Special Assistance

• Passengers with reduced mobility
• Medical conditions
• Unacompanied minors
• Meals and drinks
• Forgotten personal items
• Shop in the Clouds

Other Topics

• Certifications
• Ticket purchase receipts
• Ticket purchase invoices

Miles+Bonus

• Business on Board
• Tier benefits
• Together account
• How to earn
• How to request mileage credit
• How to spend
• Cabin baggage
• Checked baggage
• Damaged luggage
• Luggage under tracing
• First needs expenses

At the Airport

• Airport facilities/ Security
• Connecting passengers

Traveling with Pets

• Service/emotional dogs

Passenger Rights (EC) 261/ 2004

• Flight delay
• Flight cancellation
• Overbooking/ Denied boarding

Personal Data/ GDPR

• Personal data/ GDPR

Email us via our Contact Form and send us your suggestions, compliments or requests.

You liked something exceptionally? We will be happy to read it!

Do you have suggestions that can help improve our services?

If you have questions or doubts - we'll be happy to help.

or contact us via Social Media

Contact numbers.

The Call Center operates 24 hours a day, 7 days a week.

Please contact our call center if you are in possession of a booking reference or ticket number. * The final cost depends on your telecommunications’ provider pricing list.

Telephone: (+32) 275 34710

Telephone: (+1) 833-673-6110

Telephone: (+357) 22 654100

Telephone: (+33) 170 031323

Telephone: (+49) 069 2380560

Telephones: 801 11 20000 (national calls within Greece) , (+30) 210 6261000 (international calls and mobiles)

Telephone: (+39) 069 7150532-33

Telephone: (+966) 800 844 1206

Telephone: (+34) 900 802376

Telephones: 0871 200 0040 , (+44) 208 7593800

Telephone: (+1) 833-732-8158

Telephones: 180 04 12979

Telephone: (+30) 210 6261000

Company Name: AEGEAN AIRLINES S.A. - H.Q.: Building 57, Athens International Airport, 19 019, Artemida, Spata, Attiki, Greece Τ: +30 210 35 50 000, T: +30 210 62 61 700, F: +30 210 62 61 900

VAT REGISTRATION No.: EL 094468339 - FAE ATHINON, General Commercial Reg.: 1797901000