a tour guide job description

Tour Guide Job Description [Updated for 2024]

In this era of global travel and exploration, the focus on tour guides has never been more critical.

As tourism evolves, the demand for skilled individuals who can navigate, educate and ensure the safety of travelers grows.

But let’s break it down: What’s truly expected from a tour guide?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the ideal candidate,
• Or simply fascinated by the intricacies of the tourism industry,

You’ve come to the right place.

Today, we present a customizable tour guide job description template, designed for effortless posting on job boards or career websites.

Let’s dive right in.

Tour Guide Duties and Responsibilities

Tour Guides offer support and information to tourists, visitors and travelers.

They are experts in the history, culture, and landmarks of a specific area and provide meaningful experiences for tourists by engaging and educating them about the area.

The duties and responsibilities of a Tour Guide include:

• Planning and preparing tour itineraries
• Leading and accompanying groups on tours of cities, historical sites, and other points of interest
• Providing educational and interesting facts about landmarks and attractions
• Ensuring the safety of the group at all times
• Answering questions and engaging with tourists to provide an interactive experience
• Providing directions and travel advice
• Dealing with emergencies and unexpected situations
• Managing the logistics of tours such as transport and entry tickets
• Performing administrative tasks like confirming bookings and handling payments
• Providing customer service and handling complaints or issues from tourists

Tour Guide Job Description Template

We are seeking an engaging, friendly and informative Tour Guide to provide our visitors with memorable and unique experiences during their visits.

The Tour Guide’s responsibilities include designing and facilitating tours, maintaining knowledge of the tour site or attraction, and providing visitors with interesting, factual information about the site.

Our ideal candidate has excellent public speaking skills, a customer-focused approach and a passion for history and culture.

Ultimately, the role of the Tour Guide is to ensure a high standard of customer service and provide a professional, informative and enjoyable tour experience.

Responsibilities

• Plan and lead guided tours for groups
• Provide detailed information about historical, cultural, or geographical significance of sites
• Answer visitor questions and interact with group members in a courteous, friendly manner
• Ensure safety regulations and procedures are followed
• Assist with ticket sales, reservations, and group bookings
• Keep tour areas clean and organized
• Develop and update tour scripts to keep tours engaging and informative
• Provide feedback to management on tour efficiency and guest satisfaction
• Handle any problems or emergencies that arise during tours

Qualifications

• Proven experience as a tour guide
• Excellent communication and public speaking skills
• Ability to memorize and recite facts clearly and accurately
• Strong customer service skills
• Knowledge of foreign languages is a plus
• First aid certification may be required
• High school diploma or equivalent; Bachelor’s degree in tourism or relevant field is a plus
• Flexible schedule
• Travel discounts
• Professional development opportunities
• Employee discounts
• Health insurance options

Additional Information

• Job Title: Tour Guide
• Work Environment: Tour sites and attractions, both indoors and outdoors. Some weekend, holiday, and evening work may be required.
• Reporting Structure: Reports to the Tour Operations Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $20,000 minimum to $35,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time, Part-time, Seasonal
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Tour Guide Do?

Tour Guides typically work for travel agencies, tour operators, or at specific tourist attractions.

They can also work as freelance individuals offering specialized tours based on their expertise.

Their main responsibility is to guide groups or individuals around sites of interest such as cities, historical landmarks, museums, and natural attractions.

They provide their knowledge and insights about the locations, including historical facts, cultural background, architectural details, and more.

They plan and organize tours considering the interests, needs, and safety of the tourists.

They manage travel logistics such as transportation, accommodations, and meals.

They ensure that the tour runs smoothly and on schedule.

Tour Guides also answer questions, address concerns, and engage with tourists to enhance their travel experience.

They may have to handle unexpected situations or emergencies during the tour.

They are often responsible for ensuring tourists respect the rules and regulations of the sites visited, ensuring both the preservation of the site and the safety of the group.

Moreover, they might be required to provide first aid, and in some cases, they are also responsible for selling tour tickets and managing the financial aspects of the tour.

Tour Guide Qualifications and Skills

A proficient tour guide should possess a unique set of skills and qualifications that enhance their ability to guide and interact with tourists, such as:

• Outstanding communication skills to provide clear, engaging and informative descriptions of places and events.
• Customer service skills to cater to the needs and inquiries of tourists, ensuring a pleasant and memorable experience.
• Interpersonal skills to connect with people from diverse cultural backgrounds, maintaining a positive and friendly demeanor at all times.
• Local knowledge and a passion for history, culture, and geography to educate and entertain tourists about the locality.
• Physical stamina and good health to manage long walks, stand for extended periods, and handle luggage or equipment if necessary.
• Problem-solving skills to handle unexpected situations or emergencies that may arise during the tour.
• Fluency in multiple languages can be a significant advantage, enhancing the ability to communicate with tourists from various parts of the world.
• Time management skills to ensure that the tour adheres to the planned schedule, balancing the need to be informative and enjoyable with the need to be prompt and efficient.

Tour Guide Experience Requirements

Experience requirements for tour guides can vary widely based on the type of tours they are leading.

However, some general experience is usually required in customer service, public speaking, or related areas.

Entry-level candidates may be required to have 1 to 2 years of experience in a customer-facing role, such as working in a hotel, restaurant, or retail environment.

They may also gain relevant experience through internships or part-time roles at museums, historical sites, or tourism companies.

Candidates with over 3 years of experience often have developed their skills in communication, crowd management, and first aid.

They have likely worked in a variety of tour guiding roles, such as city tours, nature tours, or historical site tours.

Those with more than 5 years of experience have usually honed their expertise in a specific type of tour or location and may be ready for a role as a senior guide or tour director.

They may also have experience creating and planning tours, managing other guides, or working in a supervisory role in the tourism industry.

In addition to job experience, many tour guides also have a background in fields such as history, geography, or a foreign language, depending on the specific requirements of the tour.

Many also have professional certifications from recognized tourism or guiding associations.

Tour Guide Education and Training Requirements

Tour Guides generally require a high school diploma or equivalent qualification, although a bachelor’s degree in a field such as history, archaeology, or tourism management can be highly beneficial.

They should have a strong knowledge of the areas and sites they guide visitors through, which is often gained through on-the-job training or previous experience in a similar role.

In-depth knowledge of a foreign language can be a significant advantage in this field, especially for guides working in areas frequented by international tourists.

In many areas, tour guides must also obtain a license or certification, which usually involves passing an examination that tests their knowledge of the area and its history.

Some tour guides may also choose to obtain a certification from an organization such as the World Federation of Tourist Guide Associations or the National Federation of Tourist Guide Associations, which can enhance their credibility and increase their employment opportunities.

Continuous learning is critical for tour guides, as they must keep up to date with new historical research, changes in local regulations, and trends in the tourism industry.

Tour Guide Salary Expectations

A Tour Guide can expect to earn an average wage of $13.27 (USD) per hour.

However, the actual earnings may differ depending on factors such as experience, the specific location of employment, and the company that they work for.

Tour Guide Job Description FAQs

What skills does a tour guide need.

A Tour Guide should possess excellent communication and interpersonal skills to effectively interact with a diverse group of people.

They should have a deep knowledge of the area or site they are guiding and be able to present information in an engaging and entertaining way.

They should also have problem-solving skills to handle any unexpected situations, and good physical stamina as the job often involves a lot of walking or standing.

Do Tour Guides need any specific qualifications?

While a degree is not strictly required to become a Tour Guide, having a qualification in a related field such as history, archaeology or travel and tourism could be beneficial.

Many employers prioritize experience and knowledge about the site or region over formal education.

However, some regions require Tour Guides to be licensed or certified, which could involve passing an exam or completing a training program.

What should you look for in a Tour Guide’s resume?

A good Tour Guide resume should showcase a deep knowledge of the area or site, and any relevant qualifications or certifications.

It should also show strong communication and customer service skills, and any experience in handling emergencies or unexpected situations.

Multilingual abilities can be a strong asset for Tour Guides, especially in areas frequented by international tourists.

What qualities make a good Tour Guide?

A good Tour Guide is passionate about their area or site and is enthusiastic in sharing their knowledge with others.

They are friendly, patient and have strong customer service skills, and can adapt their tours to suit the needs of different groups.

They are also dependable and can handle difficult situations calmly and efficiently.

Is it difficult to hire Tour Guides?

The difficulty in hiring Tour Guides often depends on the specific needs of the role.

For popular tourist locations that require a deep knowledge of the site or area, finding a qualified Guide can be challenging.

You may also need to consider language skills, as many tourists may not speak the local language.

Offering competitive pay, flexible hours and opportunities for further training can help attract qualified candidates.

And there we have it.

Today, we’ve journeyed through the intricate maze of what it means to be a tour guide .

Guess what?

It’s not just about pointing out landmarks.

It’s about weaving captivating stories, connecting cultures, and painting vivid pictures of history, one tour at a time.

With our handy tour guide job description template and real-life examples, you’re ready to take the next step.

But don’t stop just yet!

Venture further with our job description generator . It’s your go-to resource for crafting meticulous job listings or polishing your resume to perfection.

Every tour, every story, is a piece of the larger tapestry.

Let’s weave those tales. Together.

Reasons to Become a Tour Guide (Unleash Your Inner Storyteller!)

How to Become a Tour Guide (Complete Guide)

Disadvantages of Being a Tour Guide (Missing Personal Peace!)

Jobs That Kill: Professions With the Highest Mortality Rates

Easy Earnings: The Appeal of Low-Stress Work

Play for Pay: Fun Jobs That Will Make You Love Mondays

Stressful Beyond Words: Jobs That Challenge Every Fiber!

The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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Tour Guide Job Description

Tour guides familiarize people with the history, functions, and customs of a particular region or establishment. Though customers typically include foreigners on vacation, virtually any person can attend a tour.

Tour Guide Job Description Template

We are searching for a vibrant tour guide to join our established company. The tour guide's responsibilities include planning travel itineraries, familiarizing customers with the locality by vehicle or foot, and ensuring that the group remains safe at all times. You should also stay up-to-date with new attractions that may be of interest to customers.

To ensure success as a tour guide, you should be an excellent storyteller with a knack for customer service. An outstanding tour guide will perform minor alterations to each itinerary to suit the unique interests of each group.

Tour Guide Responsibilities:

• Greeting and welcoming customers to the tour.
• Informing customers about the itinerary for each tour.
• Planning itineraries in accordance with weather forecasts and the length of each tour.
• Scheduling visits and purchasing tickets to museums, galleries, protected parks, and other attractions ahead of time, if required.
• Planning alternate activities in the event that cancellations, closures, or weather prohibit you from attending scheduled events.
• Gathering and maintaining the requisite equipment for each tour.
• Familiarizing yourself with the layout and history of the region or establishment in which you will be working.
• Familiarizing customers with each region or establishment.
• Encouraging guests to apply sunscreen regularly and to remain hydrated, if applicable.
• Directing customers to other, noncompeting services that might be of interest to them.

Tour Guide Requirements:

• High school diploma or equivalent.
• Prior experience as a tour guide is advantageous.
• Capacity to stand and walk for extended periods.
• Adherence to prescribed safety codes.
• Excellent conversational skills with a knack for storytelling.
• Personable, humorous disposition.
• Outstanding organizational, time management, and improvisational skills.
• Passionate about traveling.
• Ability to work during evenings and on weekends.

Related Articles:

Travel agent job description, reservation agent job description, tour guide interview questions, travel agent interview questions, reservation agent interview questions, tour guide job boards, how to hire a foreign employee.

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Tour Guide Job Description

Tour guide duties & responsibilities.

To write an effective tour guide job description, begin by listing detailed duties, responsibilities and expectations. We have included tour guide job description templates that you can modify and use.

Sample responsibilities for this position include:

Tour Guide Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Tour Guide

List any licenses or certifications required by the position: CPR, AED, NAATI, CMS, SCUBA

Education for Tour Guide

Typically a job would require a certain level of education.

Employers hiring for the tour guide job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Communications, Journalism, Public Relations, Marketing, Education, Graduate, History, Communication, Museum Studies, General Education

Skills for Tour Guide

Desired skills for tour guide include:

Desired experience for tour guide includes:

Tour Guide Examples

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG
• Remain informed of new information (Biosphere 2 programs, scientific research, ) and appropriately relay that information to visitors
• Greet and receive visitors to campus in a friendly and approachable manner
• Be an ambassador and leader on campus
• Provide accurate information and directions
• Conduct walking tours of campus
• Host students that wish to "shadow a current student" or accompany them to your classes
• Assist with Marketing & Communications projects and programs
• Work on weekends (Saturday/Sunday) and during final exams
• New hires will need to attend a mandatory training day
• Expedite all tours by checking guests in, print tickets
• Energetic, personable and friendly manner
• Ability to think on your feet and solve problems under own initiative
• 2 years providing guided experiences and working in an environment that required teaching, coaching, and instructional skills
• Ability to work quickly and remain alert, and to strictly observe safety procedures
• Previous experience working with Outdoor Programs or similar activity (strongly preferred)
• Previous experience working with Outdoor Programs or similar activity
• Use a computer based point of sale system to make reservations and sell tours
• Conduct scheduled tours and give facts and information to guests while snowshoeing, skibiking or snowcating in a safe informative and efficient manner
• Help guests on the mountain or at the base as needed
• Answer questions about the Fraser Valley and surroundings
• Assists in ticket and season pass sales, keep information boards current and orderly
• Assists in ticket sales areas helping guests and giving out information
• Assists other departments as needed on snowmobiles
• Perform daily routine maintenance, fueling, and oiling of snowcats and snowmobiles in accordance with Winter Park policies and procedures, including any cleaning and waxing needs
• Parking and moving snowmobiles and snow cats around base area and mountain in a safe and efficient manner
• Performs occasional snow-packing, trail maintenance pre-season and seasonally, as directed
• This will include dealing with enquires on site, monitoring visitors in the exhibition area and providing product knowledge to visitors
• Answer visitor questions and deal with queries assisting visitors who have special requirements
• Assist with large groups and school parties
• Monitor visitors on the exhibition floor
• Bilingual in Spanish, French or Mandarin a plus
• Ability to navigate uneven stairs and grades up to 10%
• Tour Guides are responsible for proactively approaching all guests to answer questions and provide general tour or Arena information
• Supervise the progress and experience of each assigned tour group
• Familiarization with the Winter Park ski area and mountain terrain
• Maintains knowledge of radio usage
• Transportation of guests or employees around mountain per ski patrol, with events, or per supervisors
• Report and correct, if possible, unsafe conditions regarding equipment and area of work or elsewhere on the area
• Skibike 1/5 of time
• Lift up to 75 Ibs (snowmobile occasionally and helping fallen guests occasionally)
• Carry, up to 20 Ibs (backpack during tours)
• Push/pull up to 75 Ibs (snowmobile) occasionally
• Most positions require general office experience and some assignments require strong billing, accounts payable and receivable experience, and a valid California Driver’s License
• 1 x 7 hour per week (Saturdays and Sundays) contract
• Ability to stand and walk for extended periods of time (approximately 7 miles per day), climb stairs, and comfortably work indoors and outdoors in extreme temperature fluctuations
• Ability to deal effectively and tactfully with the public, fellow employees, managers and volunteers
• Ability to respond professionally to unusual or unexpected situations
• Must have the ability to work a flexible schedule of shifts that routinely include weekends, evenings, and holidays
• Provide exceptional service and go above-and-beyond to ensure guests are fully satisfied with their tour and overall Busch Gardens experience
• Follow up with tour guests, complete surveys, and make Photo CDs for guests
• Be responsible for the safety of tour participants
• Ensure that tour participants complete safety training and sign in appropriately
• Hours during the summer season will vary from 10-30 hours per week depending on tour schedules
• Stoop, kneel, crouch
• Reach, handle, use hands
• Talk, 90% of time
• Hearing, ordinary conversation, 90% of time
• Average acuity/near, often (gauges, forms, computer screens)
• Desire to help wide-eyed tourists and grizzled NYC residents experience art and museums in a very fun way
• Must have flexible daytime availability (including weekends)
• Must be a New York City resident and be a U.S. citizen or have valid work authorization
• Must live in NYC area (can easily commute to the Met) and be a U.S. citizen or have valid work authorization
• Ability to speak, read, and write clearly in English
• Must be comfortable with electronics and computers and have access to email
• To communicate closely with Food & Beverage, Housekeeping and Front Office to ensure all tour requirements are met
• Ensure all requests from on site tour operators are addressed in an appropriate and efficient manner
• Prepare and implement tour needs including, back-up staffing, coordination with Donor Ministries, Facilities Department, the President’s Office, and other Wilkes Office departments
• Maintain a thorough knowledge of Samaritan’s Purse projects and activities requiring funding
• Average acuity/far, often (routes, driving, skibiking, night biking)
• Depth perception, constantly (driving, riding safely on ski runs through skiers and people possibly in limited visibility conditions and night time)
• Good field of vision,(peripheral vision for avoiding trees, towers, skiers, etc with equipment)
• Withstand extreme cold and wet occasionally (Tours in adverse conditions)
• Withstand Fumes / odors occasionally (exhaust, diesel)
• Avoiding Hazards (trees, skiers, terrain)
• Warm, friendly, eager, a "people person" with excellent communication skills but also attention to detail
• Must be able to wear required uniform
• College degree required and/or the equivalent in experience
• Extensive knowledge of Santa Fe and the surrounding National Parks and key areas of interest
• A valid ID residency to live in Galapagos Islands
• Naturalist Guide license issued by the Galapagos National Park

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The 8 Step Cheat Sheet for Writing a Tour Guide Job Description

By Erick Tomaliwan

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Not having much luck with tour guide hiring ? Is your inbox full of resumes from applicants who seem like they’re just looking for a free ticket to your destination? Or do you often find yourself back at square one because your new hires tend to quit as soon as a better gig comes along?

Luck might not have anything to do with it; perhaps it’s all in your tour guide job description. You see, hiring great tour guides starts with attracting great tour guides. 

If your job posting places too much emphasis on the opportunity to “travel for a living,” you could end up with guides who act more like guests. On the other hand, if you include a super long list of responsibilities, you might turn away too many candidates, including the best of the best, because they think, “not enough tips can pay me to do all that.”

So, how do you write a tour guide job description that boosts your response quality? 

We’ll walk you through the steps! 

Not sure what to ask for the interview either? Grab our handy list of 147 questions for tour guides (with a bonus evaluation form)!

How to write a tour guide job description.

Before writing a tour guide job description, it’s a good idea to brainstorm initial questions an applicant may have about the role. Answering these upfront will give them everything they need to know before applying.

Here are some examples:

• Is the job full-time, part-time, or seasonal?
• What’s the wage? Will I get tips?
• Is it okay if I have no tour guide work experience?
• What types of tours will I get to lead?
• What will a typical work day look like for me?
• Will I need to do anything else on top of guiding?
• What skills do I need to be successful in this role?
• What language(s) do I have to speak fluently?
• Do I need to have any tour guide certifications?
• Is there an opportunity for advancement?
• Will you pay for tour guide training programs ?
• Why should I guide for your tour company?
• How do I apply?

Once you have a good list, work these answers into your tour guide job description by following these steps:

1. Pick the right job title

As guides scroll through listings, the first thing that’ll stand out to them is the job title. While it’s tempting to put something creative here, like “Experience Extraordinaire” or “ [Insert city] Interpreter” or “Adventure Guru,” stick with industry terms because that’s what they’ll use in their job search. In other words, treat your job title like a keyword. 

Of course, you can still set your job listing apart by including your niche. Instead of simply posting “Tour Guide,” you can get more specific by writing “Ghost Tour Guide” or “Chocolate Tasting Tour Guide” or “Safari Tour Guide.” This will also help narrow down applicants by attracting those who love spooky stories, have a sweet tooth, or care about wildlife conservation. 

2. Put salary information

The second thing most guides will look for in a job posting is the pay and hours of work. Since money is often a taboo topic, many companies avoid including the wage in the job listing, preferring to disclose this information in the offer or if asked in the interview. 

But here’s why you should be transparent. According to Undercover Recruiter , top candidates are selective in their job search, so compensation can make the job more attractive, giving them a compelling reason to spend time applying for the position. 

However, if you’re concerned the pay isn’t impressive enough, you can sweeten the deal by highlighting the job perks, such as a flexible schedule, paid vacation, average tips, fun team events, free lunches, room and board, or other seasonal employee benefits . 

3. Start with a hook

Your first sentence has got to be attention-grabbing. The goal is to inspire a tour guide to apply right away by speaking to what they desire most out of a job. Is it getting the chance to act out different characters? Spend time on the water every day? Brag about the history of their city? Or make the mountains their office?

Sharing the number one benefit first can help reel them in and, better yet, help them remember why they applied in the first place once hired. So think of something that makes being a tour guide for your company the best job in the world , even when they have to deal with annoying tourists.

The best way to write a hook is to either frame it as a question like, “Do you know all the best places to eat in Vancouver?” Or paint a picture, “Imagine starting work every morning, feeling the ocean breeze on your face, knowing you’ll get to see a whale today.”

4. Market your tour company

When writing a tour guide job description, a common misconception is that it’s all about making candidates consider why they’d be right for the position. While that’s significant, it’s also important to emphasize why your tour company is a great place to work. 

After all, what’s going to motivate a tour guide to apply? An overwhelming list of duties they can start dreading already? Or knowing they’ll get the chance to work for an awesome tour company they can be proud to tell people about? It’s a no-brainer!

So if you want to make a tour guide excited to join your team, tell them a bit more about your tour company by sharing:

• The kinds of tours you offer 
• Where you take guests (points of interest)
• Your passions and core values 
• How you make your destination a better place

5. Give a brief overview 

After introducing your company, explain how they’ll fit into the picture as a tour guide. This section of the tour guide job description is usually one to four sentences long, which focuses mainly on your overall company objective and what part the tour guide will play. 

Instead of getting right into the day-to-day, answer one of the following questions:

• How will the tour guide contribute to the guest experience?
• What responsibility will they have representing your destination?
• How will they directly influence tourism in a good way?

If you focus more on the impact than the work itself, you’ll naturally create meaning and purpose behind the role of a tour guide , and ultimately, encourage those who align with your mission to apply.  

6. List tour guide job responsibilities

Of course, a tour guide will still want to know what a typical workday will look like for them. Not only does it inform them about the activities you expect them to perform so they can decide if they’re competent, but it also gives them an idea of whether they’ll enjoy their everyday tasks. 

But don’t just write a long, boring list. Similar to the job overview, you should angle the responsibilities to be outcome-oriented. That way, you show significance behind the efforts, helping to fuel an enthusiastic mindset from the get-go.

See the difference?

• Greet and welcome tour groups
• Greet tour groups to make them feel welcome 

Also, try sticking with five to eight key responsibilities of a tour guide by order of importance to keep the list concise and easy to scan. 

7. Include tour guide work experience

One thing you’ll want to remember when detailing your top 10 characteristics of a great tour guide is that unicorns don’t exist. In fact, the more indispensable requirements you list, the fewer applications you’ll get from underrepresented talent. For instance, women typically won’t apply for a job unless they’re 100% qualified . 

So, stay realistic. Instead of conjuring up a dream tour guide, think of the skill requirements more as nice-to-haves and only list the ones that matter most to you. That is unless you need specific certifications or licenses. Then, of course, include that. 

This is also the perfect opportunity to emphasize growth. If you accept entry-level guides, reassure them that you provide on-the-job training. And if you’re looking for someone with more experience, share how you can support taking them to the next level. 

8. Spell out the next steps

Tour guides can easily navigate through a city, but they might get a little lost on what to do next in the application process if you don’t make it straightforward for them.

So make sure to detail:

• What you expect: a resume, cover letter, and proof of certification
• How to apply: phone, email, or in-person
• Who to address: yourself or a hiring manager
• When to submit: a deadline to create urgency

What is a good tour guide job description?

Before we dive into an example, here are a few tips to keep in mind for writing a better tour guide job description:

• Make it easy to read: one big blob of text will turn away candidates right away. Break it up into headings, short paragraphs, and lists
• Write in the second person: use the pronoun “you” to help tour guides see themselves in the role when reading the job description
• Avoid superlatives: remove gender bias by steering clear of over-the-top language, like “rock star,” “ninja ,” or “world-class” 
• Get another pair of eyes: ask one of your current guides to review the description and give their input as they know the job to a tee

Okay, now let’s see everything come together!

Snorkel Tour Guide 

Can you imagine swimming with thousands of leopard sharks daily? Join Salty Stew’s Adventures and lead snorkel tours in the La Jolla Shores of San Diego during leopard shark season from June to September. You might even get to name a few pups!

Operating for over 20 years, Salty Stew’s Adventures has been exploring the rocky reefs, underwater canyons, and magical sea caves of the La Jolla Ecological Reserve and Underwater Park with guests from all over the world by providing sea kayak tours, snorkel tours, and rentals. 

Made up of passionate ocean advocates, we are committed to preserving the local coastal environment and educating visitors about California marine life. As a Snorkel Tour Guide, you’ll get the unique opportunity to inspire people to care about shark conservation as they encounter the friendliest sharks of the sea on our Leopard Shark Snorkel Tour. 

What you’ll do:

• Give brief lessons about the migration patterns and breeding behavior of leopard sharks to emphasize their importance in the ecosystem
• Teach guests the fundamentals of snorkeling to ensure they have a safe, comfortable, and enjoyable time
• Contribute to our positive reviews by showing the best snorkeling spots and pointing out various species of reef fish 
• Encourage guests to participate in protecting the new home of leopard shark pups by collecting any trash they see
• Support monitoring and conservation efforts by writing a daily report about your observations 

Who you are:

• An outdoor enthusiast with interest in marine life
• A strong swimmer who’s comfortable in the ocean (lifeguard experience is a plus!)
• Enthusiastic, engaging, and friendly 
• Confident in public speaking and customer service 
• Willing to work weekends and holidays
• Has CPR and First Aid certification 

Why work for us:

• Keep 100% of your tips on top of your wage
• Get on-the-job training with the opportunity to lead advanced kayak and snorkel tours as you gain more experience
• Hang out with the team at Bart’s Pub every Monday night for Music Bingo (wings are on us!)
• Explore the La Jolla coast in your free time with a 50% discount on our snorkel, kayak, and SUP board rentals

Seasonal, full-time

$16/hour, plus tips!

8 hour shifts, weekends 

How to apply: 

If you want to join a tight-knit team of ocean lovers, please send your resume and cover letter to Daryl Johnson at [email protected] before April 1st.

Where to put the tour guide job posting

Okay, your tour guide job description is ready to go. You’ve read it out loud, passed it through a spell check, and even had one of your tour guides give it a once-over. Now what? Do you post it on every job board to get as many bites as possible? That’s probably not the best idea.

To save yourself time — and get more intentional responses — first ask yourself the following questions:

• Where does the industry have the most luck? (You can ask fellow tour operators in the Tourpreneur Facebook Group for advice)
• What places have you found success with candidates before?
• Where does your ideal tour guide hang out online?
• Do you have the budget to pay for a premium posting?

Here are some ideas if you need a little help:

If you’re looking for…

• The most responses: try the main job listing sites, such as LinkedIn , Indeed , Workopolis , and even Craigslist
• Multilingual speakers: target travelers from other countries who want to work overseas on sites like GoAbroad , Travel Massive , and Easy Expat (these are also great sites if you’re specifically looking for fluent English speakers)
• The best in class: connect with TripSchool , International Tour Management Institute , or the Pathways Project for graduates who are trained and ready to put their learnings into action
• Natural entertainers: reach out to local community theatres, improv classes, comedy clubs, or even post a job on Playbill 
• Seasonal guides: go for the high school or college crowd by asking if you can put up a job flyer on campus bulletin boards or nearby coffee shops
• Passionate hobbyists: pay someone to do what they love by dropping a comment in local Facebook groups that are relevant to your niche (with permission)

Final thoughts

Crafting a compelling tour guide job description is just the first step. What comes next is the hiring process. Whether you conduct a phone screening or jump right to the in-person interview, you’ll need to brainstorm the best questions to help you widdle down your top candidates for the perfect fit.

Not sure what to ask during the interview?

Download our 147 Questions to ask Tour Guides!

Know what to ask to get the right hire — every time.

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“Tour Guide Job Description”

Table of contents

Tour Guide Job Description

Responsibilities, requirements and skills.

Welcome to our comprehensive guide on the role of a Tour Guide. In this post, we’ll explore the Tour Guide job description, key responsibilities, and the essential qualifications and skills required for success in this role.

Tour Guide includes:

• Lead and conduct guided tours for tourists and visitors at various locations.
• Provide historical and cultural information about the tour destinations.
• Ensure the safety and comfort of tour participants throughout the excursion.
• Plan and organize tour itineraries, including transportation and accommodations.
• Interact with tourists, answer questions, and create an engaging and informative tour experience.
• Maintain knowledge of local attractions, landmarks, and points of interest.
• Handle emergency situations and provide first-aid assistance when necessary.
• Collect and manage tour fees, tickets, and related paperwork.

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• High school diploma or equivalent; a degree in tourism or related field is a plus.
• Proven experience as a Tour Guide or in a customer-facing role.
• Excellent communication and public-speaking skills.
• Knowledge of multiple languages is an advantage, especially in multicultural tourist destinations.
• Ability to adapt to different audiences and provide an enjoyable and educational experience.

The role of a Tour Guide is essential in enhancing the travel experience of tourists and ensuring they have a memorable and educational visit to various destinations. Tour Guides play a vital part in promoting tourism and preserving cultural heritage.

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What does a tour guide do?

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What is a Tour Guide?

A tour guide provides assistance, information, and guidance to individuals or groups of tourists during their travels. Their primary role is to enhance the travel experience by sharing knowledge and insights about the destinations, attractions, and cultural aspects of the places being visited. Tour guides are well-versed in the history, geography, culture, and traditions of the locations they cover, and they use their expertise to educate and entertain the tourists.

Tour guides are responsible for organizing and leading tours, ensuring that the itinerary is followed, and the group stays on schedule. They may work in various settings, including cities, historical sites, natural landscapes, or cultural landmarks. During tours, guides provide commentary, answer questions, and engage with the tourists, creating an interactive and immersive experience. They may also assist with logistical matters, such as arranging transportation, coordinating entry to attractions, and recommending places to eat or shop.

What does a Tour Guide do?

Tour guides bring destinations to life by providing valuable expertise and insights. While guidebooks and online resources can offer information, tour guides offer a unique and personalized experience that cannot be replicated.

Duties and Responsibilities Tour guides have a range of duties and responsibilities to ensure a smooth and enjoyable travel experience for tourists. Some of the key responsibilities include:

• Planning and organizing: Tour guides research and plan tour itineraries, considering factors such as the duration of the tour, the interests of the group, and the availability of attractions. They arrange transportation, accommodation, meals, and any necessary permits or tickets, ensuring that everything is well-coordinated.
• Providing information and commentary: A primary role of tour guides is to offer informative and engaging commentary about the destinations being visited. They share historical facts, cultural insights, and interesting anecdotes to educate and entertain tourists. Guides should have a deep understanding of the locations, including their history, architecture, local customs, and traditions.
• Leading tours and managing groups: Tour guides are responsible for leading the group throughout the tour. They ensure that the group stays together, follows the itinerary, and adheres to any safety guidelines. Guides should have good organizational and leadership skills to manage groups of varying sizes and diverse backgrounds.
• Assisting with logistics: Tour guides handle practical aspects of the tour, such as coordinating transportation between sites, arranging entry to attractions, and managing timing to optimize the itinerary. They provide directions, answer questions, and offer recommendations for meals, shopping, and other activities.
• Ensuring safety and security: Guides prioritize the safety and security of the tourists. They inform the group about potential risks or hazards, and they take necessary precautions to prevent accidents or incidents. In emergency situations, guides should be prepared to provide assistance and follow appropriate protocols.
• Interacting and engaging with tourists: Tour guides create a welcoming and interactive environment for tourists. They foster a positive and friendly atmosphere, encourage questions, and actively engage with the group. Guides should be approachable and adaptable, catering to the needs and interests of the tourists.
• Resolving issues and addressing concerns: Tour guides act as a point of contact for tourists, addressing any concerns or issues that may arise during the tour. They handle complaints, resolve conflicts, and provide assistance or alternative solutions when needed.
• Promoting responsible and sustainable tourism: Guides play a crucial role in promoting responsible tourism practices. They educate tourists about local customs and cultural sensitivities, encourage respectful behavior towards local communities and the environment, and advocate for sustainable travel practices.

Types of Tour Guides There are various types of tour guides, each specializing in different areas and catering to specific types of tours. Here are some common types of tour guides and a brief description of what they do:

• City Tour Guides: City tour guides specialize in providing tours within a specific city or urban area. They are well-versed in the history, architecture, landmarks, and culture of the city. Their role is to guide tourists through popular attractions, historical sites, and local neighborhoods, offering insights and commentary along the way.
• Cultural Tour Guides: Cultural tour guides focus on highlighting the cultural aspects of a destination. They provide in-depth knowledge about local traditions, customs, festivals, and arts. These guides may accompany tourists to museums, art galleries, cultural events, or religious sites, helping them understand and appreciate the cultural significance of these places.
• Ecotourism Guides : Ecotourism guides are responsible for designing and planning itineraries that are environmentally and culturally responsible, researching the destination, developing educational materials, preparing necessary equipment, and coordinating logistics such as transportation, accommodation, and meals.
• Adventure Tour Guides: Adventure tour guides lead tours focused on outdoor activities and adventure sports such as hiking, rock climbing, kayaking, or skiing. They possess skills and knowledge in the specific activities offered, ensuring the safety of participants while providing guidance and instruction. Adventure guides may take tourists to remote and challenging locations, coordinating logistics and providing a thrilling experience.
• Historical Tour Guides: Historical tour guides specialize in providing detailed insights into the history of a destination. They are knowledgeable about specific historical periods, events, and significant landmarks. These guides often work in historical sites, monuments, or archaeological sites, sharing historical context and stories that bring the past to life for tourists.
• Specialized Tour Guides: Specialized tour guides cater to niche interests or specific types of tours. Examples include food tour guides who focus on culinary experiences, wine tour guides who provide expertise on vineyards and wine tasting, or art tour guides who lead tours in museums and art galleries, offering interpretations of artworks.

Are you suited to be a tour guide?

Tour guides have distinct personalities . They tend to be social individuals, which means they’re kind, generous, cooperative, patient, caring, helpful, empathetic, tactful, and friendly. They excel at socializing, helping others, and teaching. Some of them are also enterprising, meaning they’re adventurous, ambitious, assertive, extroverted, energetic, enthusiastic, confident, and optimistic.

Does this sound like you? Take our free career test to find out if tour guide is one of your top career matches.

What is the workplace of a Tour Guide like?

The workplace of a tour guide can be quite diverse and dynamic, offering a mix of indoor and outdoor environments. One aspect of their workplace involves cultural and urban settings. City tour guides, for instance, operate within bustling cities, leading tourists through streets, squares, and iconic landmarks. They may work in vibrant neighborhoods, historic districts, or cosmopolitan areas, immersing tourists in the local culture and urban atmosphere. These guides navigate through crowded streets, interact with locals, and provide insights into the city's history, architecture, and vibrant lifestyle. They may also lead tours in museums, art galleries, or cultural centers, where they can showcase the city's artistic and cultural offerings.

Another significant aspect of a tour guide's workplace is outdoor settings. Nature and wildlife tour guides find themselves working in breathtaking natural landscapes, such as forests, mountains, or coastal areas. These guides lead groups on hikes, nature walks, or wildlife safaris, sharing their knowledge about the local flora, fauna, and ecosystems. Their workplace is characterized by stunning scenery, serene environments, and opportunities for visitors to connect with nature. Adventure tour guides also operate in outdoor settings, taking tourists on thrilling activities like rafting, rock climbing, or skiing. They work in adventurous and often remote locations, ensuring the safety of participants while providing an adrenaline-pumping experience.

Additionally, the workplace of a tour guide can extend to various modes of transportation. They may lead tours on buses, boats, trains, or even walking tours, utilizing different forms of transportation to explore diverse attractions and destinations. This allows guides to provide a comprehensive experience, showcasing various facets of a region while offering comfort and convenience to tourists.

Tour Guides are also known as: Tourist Guide

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Tour Guide Job Description Template

What Does a Tour Guide Do?

Tour guides plan and implement scheduled activities for guests at an establishment or on a tour. They curate a standard itinerary, making minor adjustments based on the group’s demographic and preferences. Tour guides inform tourists about a location’s common practices, history, and prohibited acts.

Tour Guide Job Overview

In the tour guide role, you will educate local and foreign tourists about the location’s interesting facts, stories, and general policies. You will also be responsible for the tour’s safety and security. Success in this role will be determined by your ability to entertain tourists and keep them engaged with a preordained schedule of activities.

Tour Guide Driver Job Responsibilities and Duties

• Welcomes tourists to the area
• Stays up-to-date with current events related to assigned area
• Maintains knowledge of assigned locations
• Briefs tourists on local dos and don’ts
• Creates and modifies the tour’s itinerary
• Schedules activities and site visits
• Makes reservations when necessary
• Prepares required materials and props to make storytelling more engaging
• Shares stories and facts about the location

Tour Guide Driver Job Requirements

• High school diploma; Bachelor’s degree preferred
• Minimum 1 year in customer service
• Proficiency in multiple languages in addition to English is preferred 
• Physically able to walk and stand for long periods
• Excellent communication skills
• Great storyteller
• Creative thinker and capable of improvisation
• Highly organized

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Job Summary:

The Tour Guide will lead tours and provide information to individuals and groups on assigned attractions and areas of interest.

Supervisory Responsibilities:

Duties/responsibilities:.

• Greets and registers guests; distributes any required identification badges or safety devices.
• Plans expeditions, instruction, and appropriate commentary based on environmental conditions and clients skills and ability levels.
• Provides guests and visitors with initial safety and administrative information and direction.
• Conducts tour or excursion while providing interesting and entertaining information about popular locations or specific points of interest.
• Retells and relays important or interesting historical facts, dates, and anecdotes.
• Engages wit and charm to enhance the guest experience.
• Tailors tour content to the age and interest of guests and visitors.
• Facilitates rich discussions that maintain visitors interest.
• Maintains compliance with all applicable safety practices, environmental regulations, and establishment policies.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills with proven ability to facilitate conversations and stimulate large groups on long trips.
• Excellent interpersonal and customer service skills.
• Thorough understanding and knowledge of tour area including information related to its history, geography, scenic attractions, or other areas of interest.
• Excellent organizational skills and attention to detail.
• Ability to provide tours that are clear, informative, and entertaining.
• Excellent problem-solving skills with proven ability to improvise when unexpected problems or emergencies arise.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent required.
• Successful completion of on-the-job training required.
• Necessary licensing required.

Physical Requirements:

• Prolonged periods standing and walking.
• Physically able to speak for long periods of time while walking without becoming winded.
• Must be able to lift up to 15 pounds at times.

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What are the duties and responsibilities of a Tour Guide?

Being a tour guide is no mere profession—it's a commitment to education, a dedication to engagement, and a passion for sharing one's surroundings with the world. It's about striking the balance between historian, educator, and companion.

But what exactly does the 'job description' entail? Let's map out the adventurous landscape of a tour guide's duties and responsibilities. 1. Research, Research, Research! Before you charm your audience with tales and trivia, you've got to know your stuff. Dive deep into the history, culture, and stories of the places you're showcasing. Remember, every cobblestone might have a tale to tell. 2. Plan the Perfect Itinerary Crafting a tour is like arranging a melody. You'll decide the stops, the highlights, the duration, and the pace. Your goal? A seamless, engaging experience from start to finish. 3. Safety First As the captain of the ship, the safety and well-being of your crew (read: tourists) is paramount. This means knowing the ins and outs of your route, being prepared for emergencies, and always having a Plan B. 4. Be the Storyteller Your tourists aren't just looking for facts—they're craving stories, emotions, and memories. Weave tales that transport them through time and space. Your narrative can turn a mere statue into a legendary hero. 5. Customer Service Maestro From answering endless questions to handling the occasional hiccup, you're the go-to person for your group. It's your duty to ensure everyone feels heard, valued, and taken care of. 6. Adapt and Overcome Rain pouring down during your outdoor tour? A sudden roadblock on your planned route? A tour guide is always on their toes, ready to adapt, improvise, and ensure the show goes on. 7. Promote Local Businesses Part of your role is also to boost local commerce. Recommending that quaint café around the corner or the artisan shop down the lane not only enhances the tourist experience but also supports local communities. 8. Feedback Loop An astute tour guide values feedback. It's how you refine, improve, and elevate your tours. Encourage tourists to share their thoughts and always be open to constructive criticism. 9. Stay Updated From local events to new historical discoveries, a tour guide is always learning. It ensures your tours remain fresh, relevant, and exciting. 10. Energy, Enthusiasm, Empathy Last, but by no means least, a tour guide is the embodiment of energy and enthusiasm, combined with the empathy to understand and cater to diverse tourists.

Read More: What are the essential skills for tour guides? Being a tour guide isn't just about knowing the way; it's about paving the way for unforgettable experiences.

It's a role that blends research, storytelling, management, and sheer passion. So, if you've got a penchant for history, a flair for drama, and a heart that loves to meet new people, you're on the right path. Adventure awaits!

Read More:   Discover Tour Guiding as a Profession: A World Full of Travel, Joy and Endless Opportunities

Portobello Institute's QQI Level 6 Tour Guide course allows you to train and qualify as a national tourist guide.

If you are interested in choosing the course for the career you want, you can book a consultation call with our expert Travel & Tourism advisor Janice O'Toole,  email  [email protected] or call 01 892 0041.

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Janice o’toole.

Education is a journey that we all begin and finish at different points in our lives. I support students from all walks of life as they map out the path to their dream career. As I am often the first point of contact for many prospective students, I am excited to introduce students to the Portobello Institute experience. I love learning about students’ ideas, goals, and passions, and this job allows me to do so.

Tour Guide Job Description Template [2024]

A Tour Guide is a professional who leads individuals or groups on guided tours of cultural, historical, natural, or recreational attractions, providing informative commentary and ensuring a memorable and enriching experience for participants. A Tour Guide is a professional who leads individuals or groups on guided tours of cultural, historical, natural, or recreational attractions, providing informative commentary and ensuring a memorable and enriching experience for participants.

Use this Tour Guide job description template to promote your job openings and attract qualified candidates. Customize the job brief, responsibilities, requirements, and skills according to your specific needs.

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or view a job page

We are seeking an enthusiastic and knowledgeable Tour Guide to lead our clients on memorable and educational tours. As a Tour Guide, you will be responsible for guiding groups of tourists through various attractions, landmarks, and destinations, providing commentary, historical context, and ensuring a safe and enjoyable experience for all.

The ideal candidate will have a passion for travel, a love for storytelling, and a knack for providing exceptional customer service.

Responsibilities

• Lead guided tours of tourist attractions, landmarks, historical sites, and other points of interest.
• Provide informative and engaging commentary on the history, culture, and significance of the places visited.
• Ensure the safety and well-being of tour participants throughout the duration of the tour.
• Answer questions and provide assistance to tour participants, offering recommendations and insights to enhance their experience.
• Keep the tour on schedule and manage time effectively to cover all planned stops and activities.
• Adapt tour content and pace to meet the interests and needs of different tour groups.
• Handle unexpected changes or challenges during the tour, such as inclement weather or unforeseen closures, with professionalism and flexibility.
• Maintain a professional and friendly demeanor at all times, fostering a positive and welcoming atmosphere for tour participants.
• Promote local businesses, attractions, and cultural experiences to tour participants, supporting the local economy and community.
• Ensure adherence to safety regulations and guidelines during the tour, including any specific protocols related to COVID-19 or other health concerns.

Requirements and Skills

• Proven experience as a Tour Guide or in a similar role.
• Excellent communication and presentation skills, with the ability to engage and captivate audiences of varying ages and backgrounds.
• Strong knowledge of the local area, including its history, culture, and attractions.
• Enthusiasm for sharing knowledge and stories with others, with a passion for travel and exploration.
• Ability to handle unexpected situations and adapt quickly to changing circumstances.
• Customer service-oriented mindset, with a focus on ensuring the satisfaction and enjoyment of tour participants.
• Physical stamina and mobility to lead tours on foot and navigate various terrains and environments.
• Proficiency in multiple languages is a plus, especially in areas with diverse tourist populations.
• Certification or training in tour guiding, first aid, or related fields is advantageous.
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as tour schedules may vary.
• A friendly and approachable demeanor, with a genuine desire to provide memorable experiences for tour participants.

Frequently Asked Questions

Tour Guides share their expertise and knowledge about the destinations they are guiding, offering insights into the history, culture, geography, and significance of various landmarks and points of interest. They lead tours, engage with participants, answer questions, and facilitate a smooth and enjoyable travel experience.

When reviewing a Tour Guide resume, consider:

• Extensive knowledge of the tour destination(s), including historical facts, cultural highlights, and local customs.
• Excellent communication and public speaking skills to engage participants, convey information effectively, and create a dynamic tour experience.
• Proficiency in guiding and managing groups of varying sizes and demographics, ensuring their safety, comfort, and enjoyment throughout the tour.
• Interpersonal skills to build rapport with tour participants, address their questions and concerns, and provide personalized attention as needed.
• Ability to adapt to changing circumstances, such as weather conditions or unexpected events, while maintaining professionalism and composure.
• Relevant certifications or qualifications, such as tour guide licenses, first aid training, or language proficiency certifications.
• Positive reviews, testimonials, or references from previous tour participants or employers, demonstrating a track record of providing high-quality, memorable tours.

Related Job Descriptions

• Travel Agent
• Travel Planner
• Travel Consultant
• Travel Counselor
• Travel Manager
• Reservation Agent

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Job Description Overview

A Tour Guide job description involves leading groups of people on tours for various locations such as museums, historical sites, and natural landmarks. Tour Guides are responsible for ensuring that visitors are informed and entertained while maintaining safety regulations. They provide visitors with interesting facts, answer questions and provide a great experience to make it a memorable trip. Tour Guides must have excellent communication skills, be knowledgeable about the location they are providing information about, and be able to handle any unexpected situations that may arise smoothly. They need to be organized, punctual, and have a friendly disposition. Many Tour Guides work outdoors, which may require them to walk for long periods. A Tour Guide job description encompasses a range of skills, including organization, communication, and problem-solving skills, making it a great career choice for those seeking to work in the Hospitality industry.

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Table of contents, job duties and responsibilities.

• Meet and greet guests
• Give background and historical information
• Navigate guests safely through destinations
• Provide tips and suggestions
• Keep track of time and schedules
• Provide insight and knowledge on local culture and customs
• Ensure guests have an enjoyable and educational experience
• Handle unexpected issues or emergencies
• Follow health and safety guidelines
• Encourage guests to ask questions and engage with their surroundings.

Experience and Education Requirements

To become a tour guide in the hospitality industry, you typically need a high school diploma or its equivalent. You should also have experience in customer service, public speaking, or related areas. It's helpful if you have a degree or coursework in hospitality, tourism, or a related field. You must be knowledgeable about the area where you will be giving tours and be able to give clear and engaging presentations. In addition, you should be comfortable working in a fast-paced environment, able to handle unexpected situations, and have great communication skills. Employers may also require you to have a valid driver's license and clean driving record if the tour involves driving.

Salary Range

Tour guides play a vital role in the hospitality industry, providing visitors with interesting and informative experiences that make their trips memorable. If you're wondering about the tour guide salary range in the United States, the average annual salary is around $27,400 according to Salary.com. However, the salary can vary depending on the location, experience, and type of tours offered. For example, the average salary for a tour guide in New York City is around $40,000 per year.

In other countries, the tour guide salary range can also vary. According to PayScale, the average salary for a tour guide in Australia is around AU$25 per hour, while in the United Kingdom it is around £11 per hour.

• https://www.salary.com/research/salary/benchmark/tour-guide-salary
• https://www.payscale.com/research/AU/Job=Tour Guide/Hourly Rate
• https://www.payscale.com/research/UK/Job=Tour Guide/Hourly Rate

Career Outlook

If you're considering a career as a tour guide in the hospitality industry over the next five years, the outlook is looking positive. According to the Bureau of Labor Statistics, the employment of tour guides is projected to grow 7 percent from 2019 to 2029, faster than the average for all occupations. This growth is mainly due to the increase in tourism worldwide. 

As more and more people travel, the demand for knowledgeable and engaging tour guides will continue to rise. Additionally, with the advent of new technology, such as augmented reality, tour guides will have more tools available to enhance the visitor experience. 

To prepare for this career, consider obtaining a bachelor's degree in hospitality or tourism management. Gaining experience in customer service, public speaking, and foreign languages can also help you stand out in the industry. 

Keep in mind that as a tour guide, your schedule may vary depending on the season and demand. However, for those who love to travel, meet new people, and showcase their knowledge and passion for different cultures, this career can be highly rewarding.

Frequently Asked Questions (FAQ)

Q: What does a tour guide do?

A: A tour guide provides information and assistance to tourists during their visits to attractions, sightseeing locations, or events. They ensure the smooth operation of tours, make travel arrangements, and provide educational and entertaining commentary to enhance the tour experience.

Q: What skills are required to become a tour guide?

A: Good communication skills, knowledge of the region, and foreign language proficiency are essential. Confidence, leadership, and excellent customer service abilities are also required.

Q: Is formal education necessary to become a tour guide?

A: While a degree is not necessary, many tour guides complete coursework in fields related to hospitality, tourism, or communications to enhance their knowledge and qualifications.

Q: Are there any safety concerns that tour guides must be aware of?

A: Yes, safety is a major concern for tour guides as they are responsible for the safety and well-being of their guests. Guides must ensure that their guests remain within designated areas, are instructed in proper safety protocols and are familiar with any potential hazards.

Q: How do I become a tour guide?

A: To become a tour guide, you should begin by researching the requirements in your area. Consider pursuing relevant coursework or certification programs to increase your marketability. Seek out experience in the industry, and develop your communication and customer service skills.

Hospitality

Job descriptions:, food runner, overnight guest service representative, lead front desk agent, catering sales director, housekeeping manager assistant.

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Job descriptions and industry overviews

Tour guide: job description.

targetjobs editorial team

25 Jan 2023, 13:39

Tour guides accompany groups of visitors to tourist attractions, whether on day trips or longer visits, and give them information and insights that help them make the most of the experience.

Potential tour guides should be fit and healthy with lots of energy and confidence.

What do tour guides do? Typical employers | Qualifications and training | Key skills

Due to Covid-19, you may find it difficult to gain work or experience as a tour guide. As we explain here , however, recruiters will not view time out of work due to the pandemic as a 'gap' in your CV. For guidance on searching for work during this difficult time, take a look at our advice for job hunting during a pandemic .

Tour guides show groups round attractions such as historic monuments, cultural centres and beauty spots, and provide them with background information to help them make the most of their visit. They may work with day-trippers or on walking tours, or support tourists on longer visits that involve overnight stays, perhaps to rural or remote locations. Tour guide jobs sometimes also call for chauffeuring and language skills. Typical responsibilities include:

• undertaking research and planning tours
• preparing and giving presentations
• offering sightseeing advice
• organising and leading excursions
• problem solving
• translating and interpreting
• transporting and accompanying tourists.

Many tour guides work on a seasonal basis and combine tour guiding with other work, but there are full-time roles available.

Adverts appear in specialist press publications such as Travel Trade Gazette or Travel Weekly , as well as their online equivalents. It is advisable to make speculative applications.

Qualifications and training required

A degree is not required for entry into this profession. However, it could be an advantage to have national vocational qualifications or a degree in an appropriate subject such as leisure, travel, tourism, or languages.

Work with the general public, or experience gained within the hotel, tourism or travel trades is usually beneficial.

There are accredited tourist guide training programmes that cover a range of destinations, including London, and that enable you to qualify at three different levels for three different types of guiding: at sites, on guided walks, and on a moving vehicle. Blue Badge holders are qualified for all three modes, while green badge holders can offer guided walks and can also act as tour guides at sites in a specific area. White Badge holders can either provide guidance at a specific site or on a walk along a fixed route. The Institute of Tourist Guiding has more information about these qualifications.

Key skills for tourist guides

Potential tour guides should be fit and healthy with lots of energy and confidence, be able to work effectively without supervision, possess a calm 'customer focused' manner, and have excellent interpersonal skills.

Language and first aid skills are useful, as is a driving licence.

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Job Description

Tour Guide job description

Example tour guide requirements on a job description.

• High School diploma or equivalent
• Prior experience as a tour guide
• Fluent in multiple languages
• Ability to operate public transportation
• Valid driver's license
• Excellent communication and interpersonal skills
• Strong organizational skills
• Ability to remain calm under pressure
• Capable of working independently
• Outstanding customer service orientation

Tour Guide job description example 1

Primerica tour guide job description, tour guide job description example 2, hilton grand vacations tour guide job description.

• Present our vacation ownership opportunities to generate sales volume while maintaining a professional and ethical representation of HGV.
• Greet guests and listen to their travel interests to offer the best options to meet their needs.
• Sell to qualified buyers who are pre-screened to attend appointment-only presentations.
• Participate in reoccurring outstanding training to elevate your selling capabilities and HGV product knowledge.
• Competitive earning potential of $80,000 and above.
• Outstanding health care options that all team members are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
• Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share up to 70 additional discounted room nights per year.
• And so much more!
• Results oriented personalities
• Communication & partnership skills
• Ability to work a flexible schedule to include weekends, and holidays
• Previous sales experience in a luxury goods, insurance, mortgage, hospitality, restaurants, finance or services sector is a plus
• A sharp professional image with the ambition to make things happen
• Ability to obtain a California Real Estate License

On our own we're outstanding. With you, we're extraordinary. As part of our sales team, your passion for building customer relationships is what creates exceptional moments.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Tour Guide job description example 3

Old south country club tour guide job description, resources for employers posting tour guide jobs.

Tour Guide job description FAQs

What are the most common skills on a job description for a tour guide, what does a tour guide do.

Updated March 14, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Tour Guide Job Descriptions

The formal definition of a tour guide as set out by the European Committee for Standardization or CEN is as follows:

Tourist guide: Person who guides visitors in the language of their choice and interprets the cultural and natural heritage of an area, which person normally possesses an area-specific qualification usually issued and/or recognized by the appropriate authority. (Wikipedia)

A tour escort differs slightly and is characterized by the fact that they travel on longer tours, often overnight. “Tour guide,” however, is the generic term used to classify all forms of travel group leaders including those working on motor coaches, trains, on cruise ships, or on walking tours.

Follows are brief descriptions of each kind of tour guide job that you can get:

Sightseeing Tour Guide

A sightseeing tour guide will work predominantly on tour busses or motor coaches.

As the name suggests, they lead groups of tourists on sightseeing trips of their city or countryside. Sightseeing encompasses all forms of attractions and scenic sights, as well as historical landmarks and other interesting places. Sightseeing tour guides will often need to drive the tour bus, as well as provide the narration for the tour. Sightseeing tour guides are usually employed by a tour director. They are chosen for specific tours dependant on their skills and knowledge of an area.

Read more about becoming a sightseeing guide .

Step-On Tour Guide

A step-on tour guide is hired by a tour director or tour guide to provide specific information regarding a particular sight or attraction. As the name suggests, they step onto the bus or train for a certain portion of the tour. The tour guide in charge will make use of a step-on tour guide when entering a large national park or attraction like Disneyworld. In this instance, the step-on guide has far more intricate knowledge about the location. Step-on tour guides are based in the area where they lead tours and usually work for a private company, museum, national park, or resort.

Read more about becoming a step-on guide .

Shore Excursion Guide

A shore excursion guide usually works on board a cruise liner, but can also work for a charter touring yacht, or river cruise vessel. The shore excursion guides, also known as cruise hosts, will take groups of people from the cruise ship onto the shore at various ports along the journey and show them the main attractions. This requires a bit more research on the guide’s behalf, as you will be required to learn about every port city you travel to along the way, and there can be quite a few on one cruise. The guides must be able to speak the local language and will need to know where to find the best shopping spots, ideal dining experienced, organize tickets for museums and other attractions, as well as plan activities for the guests, such as water skiing, hiking, seeing a live theater or music performance and more. Shore excursion guides travel on the cruise ship as well, making this an exciting job to have, as you will get time off while at sea to explore the ship and take advantage of all the magnificent events and activities on board.

Read more about becoming a shore excursion guide .

Adventure, Sport and Eco Tour Guides

Adventure and ecotourism is on the rise and with it comes the need for highly skilled adventure and eco tour guides, as well as sports tour guides. You must be qualified and skilled in a certain type of sport and need to have a passion for adventure. Whether it is hiking through the Amazon, cycling through the French countryside, or leading a safari tour through the African savannah, adventure tour guides must be responsible at all times. They have the lives of their tour group in their hands, and must be fully trained in emergency and first aid. On eco tours and adventure tours, mapping out routes and strategically planning each day is imperative, and you have to understand the climate, weather conditions, and geography and wildlife of the area in order to lead a safe and successful tour. Ecotourism guides aim to educate people about the natural environment they are traveling in. They encourage conservation and preservation of natural ecosystems as well as biodiversity.

Read more about becoming an adventure, sport or ecotourism guide .

Tour Manager/Director

A tour manager is responsible for planning and organizing tours on behalf of tour operators. They often travel to foreign countries with the tour group and are the point of contact for the local tour guides, step-on guides and other suppliers. They make sure that travel documents and visas are in place, book and check the group into their accommodation, organize meals, settle bills, and are in charge of all the mundane tasks so that the travelers can simply sit back and relax.

Read more about becoming a tour manager .

Freelance Guides

Freelance guides usually work on a contract basis per tour and provide visitors to an area with local tour narration and navigation. Freelance guides are frequently hired by tour manager or tour operators who are traveling to your city from overseas. Some freelance guides are also private tour specialists and offer their services to any group of tourists no matter how small to lead them around the city, offer translation services and give them tips and advice for the tour. Private guides will normally meet the travelers at the airport and lead them to various locations and attractions each day. Freelance guides can charge on a per tour basis if working with an accredited operator or director, but may decide to charge per hour or per day if leading private tours, depending on the requirements of the visitors.

Read more about becoming a freelance guide .

GAP Year/Volunteer Guides

One of the best ways to gain experience in the tour guiding industry and to enjoy traveling at the same time is to volunteer for various tours. Safari guides in Africa are often hired on a voluntary basis and also work in conservation of the wildlife. Many GAP year programs exist that offer exciting tour guide opportunities such as leading ski tours in the Alps or working on game fishing tours in Alaska.

Read more about becoming a volunteer tour guide.

Each type of tour guide has a specific role to play in the travel and tourism industry with varying salaries, working conditions, qualifications, and job requirements. Learn more about each tour guide job mentioned above in the following detailed job description pages.

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